Compare TitanHQ vs TransUnion

TitanHQ

Based on 98 reviews.

TransUnion

Based on 1 review.

Latest Research

Buyer's Guide

Cisco Umbrella vs. TitanHQ WebTitan

June 2026

Cisco Umbrella vs. TitanHQ WebTitan

Updated: June 2026

Sample Customers

TitanHQ WebTitan

Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat

Popular Solutions

TitanHQ SpamTitan

4 reviews

TitanHQ WebTitan

1 reviews

Neustar UltraDDoS [EOL]

0 reviews

Top Industries

Construction Company

12%

Computer Software Company

11%

Outsourcing Company

Financial Services Firm

23%

Construction Company

14%

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ricky Brewster
Helpdesk Internal Systems Manager at Active IT Systems
We are an MSP, so we provide TitanHQ SpamTitan to our customers. It is primarily used for email security.
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Pusa Alexandru-Catalin
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
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Review 1 of 2

Justin Thomas
Manager Strategic Planning at Endurance International Group
Our company has a lot of hosting service and DDoS analytics service. If somebody downloads DDoS on a shared service...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Customer Service

Ray Kiesbrink
CTO at a tech services company
The technical support is very good. One time, because of something we did, and not because the product failed, they...
Read full review of TitanHQ SpamTitan »
Harvey Hochkievich
Directory of IT at a manufacturing company
My team has had the occasional reason to call them up when they weren't sure of a setting that they needed to change....
Read full review of TitanHQ SpamTitan »
Jeremy Stewart
IT Director at a healthcare company
They're very responsive. They don't have a phone number to call. You have to email them in order to get that phone...
Read full review of TitanHQ SpamTitan »
SAFİYE IRMAK
Sales Manager at IRENE BILGI SISTEMLERI SAN.VE TIC.LTD.STI.
TitanHQ SpamTitan's technical support team responds quickly.
Read full review of TitanHQ SpamTitan »
Jaswanth Kotla
Senior Network & Security Engineer at a computer software company
Technical support is fine, but improvements could be made in response time since there is no direct call-in support.
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Bornwell Mwenya
Head of Technical Support at ZAMNET
Their support is very helpful. We get the feedback that we want on time. There is a feature of their ticketing system...
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Andy Arnone
President at Direct One
Their support has been very responsive and helpful. The only issue is that support is located in Ireland and we're in...
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Klaus Nielsen
CEO - Owner at XPConsult
Our technical team is delighted with the support. They make a phone call or send an email and get help immediately....
Read full review of TitanHQ SpamTitan »
Anil Melwani
IT Director at a healthcare company
Whenever I have had questions and needed to reach out to support, there has always been a very quick turnaround. They...
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Ryan Rood
Information Technology Manager at Copp's Buildall
The support is pretty fantastic when I have had to deal with them. They are easy to use and get in touch with. They...
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Walter Matesa
IT Consultant at Garrtech Inc.
I haven't had to use their support too often, perhaps half a dozen times at most, but in each instance, they've been...
Read full review of TitanHQ SpamTitan »
Pusa Alexandru-Catalin
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
I contacted support only when it came time to renew and collect payment. contacted them once or twice, if I remember...
Read full review of TitanHQ SpamTitan »
Surya Prakash Nayak
Director-IT at Cambridge Technology Enterprises (CTE)
TitanHQ's technical support staff respond quickly to our emails, and they've had the right level of expertise to...
Read full review of TitanHQ SpamTitan »
Pusa Alexandru-Catalin
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
I have never contacted TitanHQ's technical team nor the support team.
Read full review of TitanHQ WebTitan »
Mark Politowicz
Endpoint Management Engineer at State of Idaho
Their support is amazing. If I ever have a question, the fellow that set me up allows me to just drop him an email...
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Rick Shepard
IT Manager at RCI Systems
We changed to a new mail server and we had some issues getting SpamTitan working on the new one, from a traffic...
Read full review of TitanHQ SpamTitan »
Joe Connor
IT Technician at a tech services company
The technical support team normally gets back to us pretty quickly. However, they're a notch off of perfect. There...
Read full review of TitanHQ SpamTitan »
Simon Davison
Director at Revolution Phones Ltd
We've had very little need to talk to tech support. That says it all. I'm very satisfied with how the support works....
Read full review of TitanHQ SpamTitan »
Anonymous User
GM at a transportation company
TitanHQ's technical support was prompt and helped me through to a solution. The issue had to do with redundant...
Read full review of TitanHQ WebTitan »
Lill Batson
Director at Viola Public Library
Support has been great. I would rate them a 10 out of 10.
Read full review of TitanHQ WebTitan »
Perry Rhodes
Director of Network Services at M2 Systems Corporation
I rate TitanHQ support 10 out of 10. They responded quickly. TitanHQ has a separate portal for issues that are...
Read full review of TitanHQ SpamTitan »
Anonymous User
Cloud & Infrastructure konsulent at a tech services company
I've used it a few times, but it was pretty good. There were no issues. The documentation I have access to is good....
Read full review of TitanHQ SpamTitan »
Jens Brown
Proprietor at Fellcroft
It has been very good. I've not had much need to use their support, but when I needed their support, it was there....
Read full review of TitanHQ SpamTitan »
Michael Goodfriend
President at PJM Digital Design
Technical support has been good and they've been supportive. That said, it could be a little easier to navigate....
Read full review of TitanHQ WebTitan »
Anonymous User
IT manager at Ballin
I have contacted their technical support several times. They're very good. I don't have a competing solution, but...
Read full review of TitanHQ SpamTitan »
JeffTaylor
Network Administrator at a manufacturing company
The technical support is really good. I've had great luck with the support group out of Titan HQ. They are quick to...
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Brian Carstens
IT Director at Pitre Buick GMC
I've been pretty pleased with technical support. They're pretty responsive. They answer quickly. They come up with...
Read full review of TitanHQ SpamTitan »
Mark Moses
IT Specialist at a tech services company
Because it works that well, we rarely have to speak to anyone for technical assistance. The technical support for the...
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Christian Elias
Deployment Manager at NetUniverse
I dealt with support through tickets and over the phone. They pick up the phone, which is great. Other providers get...
Read full review of TitanHQ SpamTitan »
Anonymous User
IT PRO at a tech services company
Collaboration between us, as an MSP, and TitanHQ is good. We had some problems with the platform recently when were...
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Review 1 of 30

Justin Thomas
Manager Strategic Planning at Endurance International Group
Technical support is quick to resolve issues. They give us a basic RCA which is a root cause analysis of things and...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Technical Support

No Data Available

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