Compare TitanHQ vs TransUnion

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TitanHQ

Based on 98 reviews.

TransUnion

Based on 1 review.

Latest Research

Cisco Umbrella vs. TitanHQ WebTitan

Cisco Umbrella vs. TitanHQ WebTitan

Updated: April 2026

Sample Customers

TitanHQ WebTitan

Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat

Popular Solutions

TitanHQ SpamTitan

4 reviews

TitanHQ WebTitan

1 reviews

Neustar UltraDDoS [EOL]

0 reviews

Top Industries

Computer Software Company

13%

Financial Services Firm

9%

Construction Company

9%

Manufacturing Company

7%

Financial Services Firm

24%

Construction Company

12%

Computer Software Company

8%

Manufacturing Company

7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pusa Alexandru-Catalin
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin

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Pusa Alexandru-Catalin
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
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Review 1 of 2

Justin Thomas
Manager Strategic Planning at Endurance International Group
Our company has a lot of hosting service and DDoS analytics service. If somebody downloads DDoS on a shared service...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Customer Service

Walter William Holliday
Enterprise Architect at Unified System Solutions, Ltd.
When I needed to configure it and set it up, their support was just unbelievably good. They helped me extensively. I...
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Rafik Kattoum
Infra manager at a tech services company
The technical support is responsive and client-oriented; they care about the client. They listen to client complaints...
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Bornwell Mwenya
Head of Technical Support at ZAMNET
Their support is very helpful. We get the feedback that we want on time. There is a feature of their ticketing system...
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George Kajaia
Head of IT Infrastructure Group, IT Operations Department at a financial services firm
It is a small company. I have quite a lot of experience contacting different kinds of support, e.g., Microsoft,...
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Anil Melwani
IT Director at a healthcare company
Whenever I have had questions and needed to reach out to support, there has always been a very quick turnaround. They...
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Owen Aaron
Information Systems Manager at a performing arts
Their technical support is pretty good. I don't think I've had to wait more than half an hour or an hour for them to...
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Michael Mok
Head of Infrastructure at Anglo-Eastern Ship Management Ltd
I would rate TitanHQ support eight out of 10 based on their ability to resolve day-to-day issues. My experience has...
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Benjamin Jeffrey
Director of IT at M&M Golf Cars
I come from an MSP background. I took over the director of IT role in this company when I started here. With...
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James Martin
Director of IT at Southeastern Site Development, Inc.
Their support is A+. If I can give them an 11 or a 12 out of ten, I would. They've always been there for me when I've...
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Andy Arnone
President at Direct One
Their support has been very responsive and helpful. The only issue is that support is located in Ireland and we're in...
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Jeff Edwards
President at Energy Control Systems
Their support is average. I would rate them a six out of ten.
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Kevin Walgren
Technology Lead at LANDFORM PROFESSIONAL SERVICES, LLC
When I need assistance, all I have to do is reach out. They are pretty responsive. In the past, we had to file a...
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Joe Connor
IT Technician at a tech services company
The technical support team normally gets back to us pretty quickly. However, they're a notch off of perfect. There...
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Simon Davison
Director at Revolution Phones Ltd
We've had very little need to talk to tech support. That says it all. I'm very satisfied with how the support works....
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Mikael Jordan
Help Desk Manager/Information Security Analyst at Eureka College
The communication with them is perfect. In fact, we had a call with them earlier today that they initiated, which is...
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Abdul Ali
Business Analyst at Eviva
We only used their support once, so I cannot really judge the support capabilities of SpamTitan. We didn't really...
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Paul Adrignola
President at Record Printing
TitanHQ's overall support is excellent. I would rate them as nine or 10 (out of 10). The few times that I did have to...
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Andrew Dalman
President at ActiveCo
Their services are awesome so we don't have a lot of problems with spam and viruses plaguing our customers. However,...
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Anonymous User
Solutions Consultant at a tech services company
Sometimes, it's hard to get ahold of somebody in support, but they seem to know what they're doing when you get in...
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Jens Brown
Proprietor at Fellcroft
It has been very good. I've not had much need to use their support, but when I needed their support, it was there....
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Mark Moses
IT Specialist at a tech services company
Because it works that well, we rarely have to speak to anyone for technical assistance. The technical support for the...
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Michael Goodfriend
President at PJM Digital Design
Technical support has been good and they've been supportive. That said, it could be a little easier to navigate....
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Will Faulkner
IT Manager at Supreme PLC
TitanHQ support is absolutely brilliant, a perfect 10 out of 10. In addition to SpamTitan, we also use WebTitan,...
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Anonymous User
IT manager at Ballin
I have contacted their technical support several times. They're very good. I don't have a competing solution, but...
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Abhijit Mukherji
IT Head at Dee Development
Customer support is very good. They respond quickly, and when issues arise due to the new engine, they handle them...
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Anonymous User
Director of Technology at a performing arts
I'm not happy with the technical support. Issues seem to drag on longer than they should, and we have no direct phone...
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Geffrey Malz
President - CEO at Micro Computer Enterprises
The biggest benefit of being a partner of TitanHQ is the technical support. It's good, quality support. Any product...
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Ron D.
Owner/Founder at Nexxous Computer Centres Ltd.
Their support is good. Some time ago, they opened up support out of California, which is better. When we first...
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Shane Boothe
Assoc. Dean at a university
The technical support has been great. I haven't needed a lot of technical support, but the few times that I have...
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Sandra Thompson
IT Support Consultant at a non-profit
The tech support has been very good. We've not needed to use it very much, but when we have they have come back to us...
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Review 1 of 30

Justin Thomas
Manager Strategic Planning at Endurance International Group
Technical support is quick to resolve issues. They give us a basic RCA which is a root cause analysis of things and...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Technical Support

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