Compare TitanHQ vs TransUnion

TitanHQ

Based on 98 reviews.

TransUnion

Based on 1 review.

Latest Research

Buyer's Guide

Cisco Umbrella vs. TitanHQ WebTitan

December 2025

Cisco Umbrella vs. TitanHQ WebTitan

Updated: December 2025

Sample Customers

TitanHQ WebTitan

Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat

Popular Solutions

TitanHQ SpamTitan

4 reviews

TitanHQ WebTitan

1 reviews

Neustar UltraDDoS [EOL]

0 reviews

Top Industries

Computer Software Company

18%

Manufacturing Company

10%

Performing Arts

Financial Services Firm

20%

Computer Software Company

15%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ricky Brewster
Helpdesk Internal Systems Manager at a consultancy
We are an MSP, so we provide TitanHQ SpamTitan to our customers. It is primarily used for email security.
Read full review of TitanHQ SpamTitan »
Pusa Alexandru-Catalin
Managing Partner at a legal firm
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
Read full review of TitanHQ WebTitan »

Review 1 of 2

Justin Thomas
Manager Strategic Planning at a tech services company
Our company has a lot of hosting service and DDoS analytics service. If somebody downloads DDoS on a shared service...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Customer Service

Kevin Walgren
Technology Lead at a agriculture
When I need assistance, all I have to do is reach out. They are pretty responsive. In the past, we had to file a...
Read full review of TitanHQ SpamTitan »
Joe Connor
IT Technician at a tech services company
The technical support team normally gets back to us pretty quickly. However, they're a notch off of perfect. There...
Read full review of TitanHQ SpamTitan »
Klaus Nielsen
CEO - Owner at a tech services company
Our technical team is delighted with the support. They make a phone call or send an email and get help immediately....
Read full review of TitanHQ SpamTitan »
Larrie Case
Owner at a tech services company
I've only had to call TitanHQ for minor things, but they've been very responsive. Their support is much better than...
Read full review of TitanHQ SpamTitan »
Nanyo Nanev
Managing Director at a tech services company
I rate TitanHQ support ten out of ten. We needed help only once, and the issue was resolved in a day. Our team love...
Read full review of TitanHQ SpamTitan »
Rafik Kattoum
Infra manager at a tech services company
The technical support is responsive and client-oriented; they care about the client. They listen to client complaints...
Read full review of TitanHQ SpamTitan »
SAFİYE IRMAK
Sales Manager at a tech company
TitanHQ SpamTitan's technical support team responds quickly.
Read full review of TitanHQ SpamTitan »
Mark Politowicz
Endpoint Management Engineer at a government
Their support is amazing. If I ever have a question, the fellow that set me up allows me to just drop him an email...
Read full review of TitanHQ WebTitan »
Michael Mok
Head of Infrastructure at a maritime company
I would rate TitanHQ support eight out of 10 based on their ability to resolve day-to-day issues. My experience has...
Read full review of TitanHQ WebTitan »
Jeff Edwards
President at a energy/utilities company
Their support is average. I would rate them a six out of ten.
Read full review of TitanHQ SpamTitan »
Rick Shepard
IT Manager at a construction company
We changed to a new mail server and we had some issues getting SpamTitan working on the new one, from a traffic...
Read full review of TitanHQ SpamTitan »
Jeremy Stewart
IT Director at a healthcare company
They're very responsive. They don't have a phone number to call. You have to email them in order to get that phone...
Read full review of TitanHQ SpamTitan »
Rami Al-Bader
Senior System Administrator at a tech services company
I rate TitanHQ's customer service 10 out of 10. I've contacted them twice in the past few months. They were highly...
Read full review of TitanHQ SpamTitan »
Ryan Shepherd
Solutions Architect at a tech services company
I rate them a 10 out of 10. The support isn't 24/7, so tickets submitted on the weekend may not be answered until...
Read full review of TitanHQ SpamTitan »
Will Faulkner
IT Manager at a consumer goods company
TitanHQ support is absolutely brilliant, a perfect 10 out of 10. In addition to SpamTitan, we also use WebTitan,...
Read full review of TitanHQ SpamTitan »
Anonymous User
Director, Information Technology at a government
Their support has always been very good. They're always responsive. You get to the person that is going to be working...
Read full review of TitanHQ SpamTitan »
Jaswanth Kotla
Senior Network & Security Engineer at a computer software company
Technical support is fine, but improvements could be made in response time since there is no direct call-in support.
Read full review of TitanHQ SpamTitan »
Kip Poe
VP of IT at a financial services firm
For the couple of cases I've had, they've been great. They got back to us and had things fixed pretty quickly. I had...
Read full review of TitanHQ WebTitan »
Anonymous User
DevOps Director at a educational organization
The customer service is outstanding. If I have a question, I can open a ticket, and they usually get back to me...
Read full review of TitanHQ SpamTitan »
JeffTaylor
Network Administrator at a manufacturing company
The technical support is really good. I've had great luck with the support group out of Titan HQ. They are quick to...
Read full review of TitanHQ SpamTitan »
Rocky Pham
IT Systems Administrator at a government
Whenever I have questions because I am not sure of what something means, I reach out to their support. Usually, they...
Read full review of TitanHQ WebTitan »
Sandra Thompson
IT Support Consultant at a non-profit
The tech support has been very good. We've not needed to use it very much, but when we have they have come back to us...
Read full review of TitanHQ SpamTitan »
Anonymous User
Director of IT at a non-profit
We used the technical support once. Back in December, we used it because I had forgotten to add one of our domains,...
Read full review of TitanHQ SpamTitan »
Michael M. Levin
Attorney
I've never had a problem that required support, but I contacted TitanHQ support initially with questions about how to...
Read full review of TitanHQ SpamTitan »
Geffrey Malz
President - CEO at a tech vendor
The biggest benefit of being a partner of TitanHQ is the technical support. It's good, quality support. Any product...
Read full review of TitanHQ SpamTitan »
Joe King
Director Of Information Technology at a consumer goods company
The little bit that I have dealt with them, the technical support has been fine. I have dealt with all kinds of...
Read full review of TitanHQ WebTitan »
Anonymous User
Infrastructure / Database Lead at a healthcare company
You find out how good a company is through the support that it provides, and over the years, their support has been...
Read full review of TitanHQ WebTitan »
Michael Goodfriend
President at a construction company
Technical support has been good and they've been supportive. That said, it could be a little easier to navigate....
Read full review of TitanHQ WebTitan »
David Mosley
CEO at a consultancy
Support is really good. Recently, they hired a new person. This person works with people like us to find out if we...
Read full review of TitanHQ SpamTitan »
Anonymous User
IT Technical Manager at a construction company
The technical support is responsive. However, I did experience some delays and this is only due to the time...
Read full review of TitanHQ SpamTitan »

Review 1 of 30

Justin Thomas
Manager Strategic Planning at a tech services company
Technical support is quick to resolve issues. They give us a basic RCA which is a root cause analysis of things and...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Technical Support

No Data Available

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