Compare TitanHQ vs TransUnion

TitanHQ

Based on 98 reviews.

TransUnion

Based on 1 review.

Latest Research

Buyer's Guide

Cisco Umbrella vs. TitanHQ WebTitan

February 2026

Cisco Umbrella vs. TitanHQ WebTitan

Updated: February 2026

Sample Customers

TitanHQ WebTitan

Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat

Popular Solutions

TitanHQ SpamTitan

4 reviews

TitanHQ WebTitan

1 reviews

Neustar UltraDDoS [EOL]

0 reviews

Top Industries

Computer Software Company

17%

Manufacturing Company

Performing Arts

Financial Services Firm

21%

Computer Software Company

14%

Manufacturing Company

Media Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ricky Brewster
Helpdesk Internal Systems Manager at a consultancy
We are an MSP, so we provide TitanHQ SpamTitan to our customers. It is primarily used for email security.
Read full review of TitanHQ SpamTitan »
Pusa Alexandru-Catalin
Managing Partner at a legal firm
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
Read full review of TitanHQ WebTitan »

Review 1 of 2

Justin Thomas
Manager Strategic Planning at a tech services company
Our company has a lot of hosting service and DDoS analytics service. If somebody downloads DDoS on a shared service...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Customer Service

Abdul Ali
Business Analyst at a wholesaler/distributor
We only used their support once, so I cannot really judge the support capabilities of SpamTitan. We didn't really...
Read full review of TitanHQ SpamTitan »
Chris Anzalone
Senior Network Engineer at a comms service provider
They have amazing tech support. They went above and beyond. During setup, they gave us templates for our end-user...
Read full review of TitanHQ SpamTitan »
Vipin Malhan
Network and Security Engineer at a manufacturing company
If I need support, I can immediately send a ticket and click connect on the website. They'll be able to go in and do...
Read full review of TitanHQ SpamTitan »
Ryan Rood
Information Technology Manager at a retailer
The support is pretty fantastic when I have had to deal with them. They are easy to use and get in touch with. They...
Read full review of TitanHQ SpamTitan »
Paul Rubera
President at a tech consulting company
Their tech support is great. If I have a question or it stops working, they're really quick. I can open a ticket and...
Read full review of TitanHQ SpamTitan »
Ray Kiesbrink
CTO at a tech services company
The technical support is very good. One time, because of something we did, and not because the product failed, they...
Read full review of TitanHQ SpamTitan »
Michael Mok
Head of Infrastructure at a maritime company
I would rate TitanHQ support eight out of 10 based on their ability to resolve day-to-day issues. My experience has...
Read full review of TitanHQ WebTitan »
Milovan Milic
Head of IT at a educational organization
Their technical support is fine. We have had a few calls and issues were resolved, sometimes on the same day,...
Read full review of TitanHQ SpamTitan »
Jeremy Stewart
IT Director at a healthcare company
They're very responsive. They don't have a phone number to call. You have to email them in order to get that phone...
Read full review of TitanHQ SpamTitan »
Bornwell Mwenya
Head of Technical Support at a tech services company
Their support is very helpful. We get the feedback that we want on time. There is a feature of their ticketing system...
Read full review of TitanHQ SpamTitan »
Andrew Dalman
President at a tech services company
Their services are awesome so we don't have a lot of problems with spam and viruses plaguing our customers. However,...
Read full review of TitanHQ SpamTitan »
Surya Prakash Nayak
Director-IT at a computer software company
TitanHQ's technical support staff respond quickly to our emails, and they've had the right level of expertise to...
Read full review of TitanHQ SpamTitan »
Nanyo Nanev
Managing Director at a tech services company
I rate TitanHQ support ten out of ten. We needed help only once, and the issue was resolved in a day. Our team love...
Read full review of TitanHQ SpamTitan »
Harvey Hochkievich
Directory of IT at a manufacturing company
My team has had the occasional reason to call them up when they weren't sure of a setting that they needed to change....
Read full review of TitanHQ SpamTitan »
Rick Shepard
IT Manager at a construction company
We changed to a new mail server and we had some issues getting SpamTitan working on the new one, from a traffic...
Read full review of TitanHQ SpamTitan »
Joe Connor
IT Technician at a tech services company
The technical support team normally gets back to us pretty quickly. However, they're a notch off of perfect. There...
Read full review of TitanHQ SpamTitan »
Stanley Wipf
Owner/Manager
Technical support is great. Every time I've called, they've been able to help me. Even if I can't get a hold of them...
Read full review of TitanHQ WebTitan »
Anonymous User
IT PRO at a tech services company
Collaboration between us, as an MSP, and TitanHQ is good. We had some problems with the platform recently when were...
Read full review of TitanHQ WebTitan »
Denise Tollensdorf
Library Director
I have not used their technical support. I haven't had any problems with the solution.
Read full review of TitanHQ WebTitan »
Steve Randel
Information Technology Manager at a manufacturing company
The support has been excellent. Compared to some of the other products that I have used, it has been far superior....
Read full review of TitanHQ SpamTitan »
Kip Poe
VP of IT at a financial services firm
For the couple of cases I've had, they've been great. They got back to us and had things fixed pretty quickly. I had...
Read full review of TitanHQ WebTitan »
Anonymous User
Director of Technology at a performing arts
I'm not happy with the technical support. Issues seem to drag on longer than they should, and we have no direct phone...
Read full review of TitanHQ SpamTitan »
Anonymous User
IT Technical Manager at a construction company
The technical support is responsive. However, I did experience some delays and this is only due to the time...
Read full review of TitanHQ SpamTitan »
Rocky Pham
IT Systems Administrator at a government
Whenever I have questions because I am not sure of what something means, I reach out to their support. Usually, they...
Read full review of TitanHQ WebTitan »
Anonymous User
Cloud & Infrastructure konsulent at a tech services company
I've used it a few times, but it was pretty good. There were no issues. The documentation I have access to is good....
Read full review of TitanHQ SpamTitan »
Mark Moses
IT Specialist at a tech services company
Because it works that well, we rarely have to speak to anyone for technical assistance. The technical support for the...
Read full review of TitanHQ SpamTitan »
Christian Elias
Deployment Manager at a tech services company
I dealt with support through tickets and over the phone. They pick up the phone, which is great. Other providers get...
Read full review of TitanHQ SpamTitan »
JeffTaylor
Network Administrator at a manufacturing company
The technical support is really good. I've had great luck with the support group out of Titan HQ. They are quick to...
Read full review of TitanHQ SpamTitan »
Anonymous User
GM at a transportation company
TitanHQ's technical support was prompt and helped me through to a solution. The issue had to do with redundant...
Read full review of TitanHQ WebTitan »
Anonymous User
DevOps Director at a educational organization
The customer service is outstanding. If I have a question, I can open a ticket, and they usually get back to me...
Read full review of TitanHQ SpamTitan »

Review 1 of 30

Justin Thomas
Manager Strategic Planning at a tech services company
Technical support is quick to resolve issues. They give us a basic RCA which is a root cause analysis of things and...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Technical Support

No Data Available

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