Compare Trustwave vs Veracode

Trustwave

Based on 16 reviews.

Veracode

Based on 219 reviews.

Latest Research

Buyer's Guide

SonarQube vs. Veracode

February 2026

SonarQube vs. Veracode

Updated: February 2026

Sample Customers

Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Popular Solutions

Trustwave DbProtect

0 reviews

Trustwave App Scanner [EOL]

0 reviews

Trustwave Secure Email Gateway

0 reviews

Veracode

30 reviews

Veracode Security Labs

1 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Government

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Marcelo Raza
Cyber Security Architect at a tech services company
In my company, there is a need to protect some reports, especially some little reports about some test databases,...
Read full review of Trustwave DbProtect »
Farooq Akbar
Cloud & Systems Admin at a computer software company
We primarily use it for Email protection and enhanced security features.
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Project Manager at a construction company
We use WebMarshal primarily for web securities.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
IT Security & Compliance Administrator
Log collection, and correlation engine usage.
Read full review of Trustwave SIEM [EOL] »
JonathanChawatama
IT Security Consultant at a comms service provider

Read full review of Trustwave Secure Web Gateway [EOL] »

Review 1 of 5

VinothKumar5
Head for Application Security at a media company
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Marcelo Raza
Cyber Security Architect at a tech services company
The solution's technical support is provided to us from Chicago by an analyst who also provides support to many in...
Read full review of Trustwave DbProtect »
JonathanChawatama
IT Security Consultant at a comms service provider
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway [EOL] »
Anonymous User
Salaes Manager at a tech services company
The vendor should provide technical support services. Instead, we are providing support for the customer. Whenever we...
Read full review of Trustwave Secure Email Gateway »
Patrick Essien
Consultant Member at a financial services firm
I would give technical support a rating of 3/5.
Read full review of Trustwave DbProtect »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of Trustwave DbProtect »
Farooq Akbar
Cloud & Systems Admin at a computer software company
Support is not so good, honestly. The response time could be faster.
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Associate Software Engineer(Security) at a tech company
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
Timur Shaikhin
Chief Technology Officer at a non-profit
My experience with customer support has been good, although sometimes the time difference with the support team makes...
Read full review of Trustwave DbProtect »
Anonymous User
Associate QA Engineer at a tech company
Customer Service: 7/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Security Manager at a healthcare company
We haven't had to use technical support.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Security Program Manager at a tech company
Had good technical support, as far I could remember.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of Trustwave DbProtect »
Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of Trustwave DbProtect »

Review 1 of 14

Nantabo Jackie
Sales Manager at a comms service provider
Their support group is very good. They really make sure that you get enough support. You can schedule a consultation...
Read full review of Veracode »
Calinescu Tudor
Security Project Leader at a computer software company
We haven't called their support because we know how to interpret the results provided by their platform and how to...
Read full review of Veracode »
BahatiAsher Faith
Software Developer at a tech vendor
Their support is good because there is an option to request a consultation. If you face any issue or any difficulty...
Read full review of Veracode »
Jagusztin Laszlo
Lead Architect, Presales lead at a computer software company
Their technical support staff is skilled. We have been able to solve all of our problems with them. I wouldn't rate...
Read full review of Veracode »
Boyapati Sivannarayana
Devops Engineer at a consultancy
Currently, we do not use support. We don't communicate with them.
Read full review of Veracode »
Fiorina Liberta
Principal SRE Engineer at a insurance company
Their technical support is helpful. If we send a message to them, then they respond within the SLA. I would rate the...
Read full review of Veracode »
Anonymous User
Principal for the Application Security Program and Access Control at a engineering company
We clearly mentioned during our purchase cycle that we have C++ code, a Swift code from a US perspective, Python...
Read full review of Veracode »
Anonymous User
DevSecOps Engineer at a tech services company
The customer support with Veracode is good, as I have interacted with their support team. I would rate the customer...
Read full review of Veracode »
Anonymous User
Lead Security Architect at a comms service provider
The support that Veracode provides is really fabulous. They are very responsive. They provide you with a thorough...
Read full review of Veracode »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
We engage their support teams quite often actually. Part of our licensing package is a good number of hours per month...
Read full review of Veracode »
Anonymous User
Senior Software Developer at a insurance company
We have called them to mitigate some bots because the scan had some type of flaw. I called them and everything was...
Read full review of Veracode Security Labs »
Anonymous User
DevSecOps Engineer at a tech services company
The technical support team provides immediate responses. We can resolve multiple issues during the calls. They...
Read full review of Veracode »
Anonymous User
DevOps Release Engineer at a tech services company
Great.
Read full review of Veracode »
Sai Srinivas B
L3 Security Engineer at a computer software company
They have an Application Security Consultation team. Veracode support is also there. We can email them for any...
Read full review of Veracode »
Anonymous User
Cloud/Devops Engineer at a computer software company
The experience I had with their technical support has been great.
Read full review of Veracode »
Suzan Nascimento
SVP Application Security at a financial services firm
The technical support is good. I like the fact that you can email Veracode support. You get a very fast response,...
Read full review of Veracode »
Andrei Kriukov
Application Security Specialist at a manufacturing company
I have communicated with the technical support of Veracode a couple of times, and this was a really great experience...
Read full review of Veracode »
Karen Meohas
Information Assurance Manager at a tech vendor
Their technical support is usually very quick. They usually get back to us in less than 24 hours. We had a problem...
Read full review of Veracode »
Anonymous User
VP Worldwide Delivery Acceleration at a financial services firm
Tech support is excellent.
Read full review of Veracode »
Anonymous User
VP Development
They're very good. Anything that we've brought up to them, they've responded to us very quickly.
Read full review of Veracode »
Anonymous User
R&D Director at a computer software company
The technical support was good. Even with the time zones changes, they took the examples that we provided about how...
Read full review of Veracode »
Anonymous User
Manager at a government
I would rate Veracode's customer service or technical support as not great, probably a four out of ten. Anytime we...
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Anonymous User
Information Technology at a insurance company
The team that assists us with it is just great, especially considering there is a language barrier for some of our...
Read full review of Veracode »
AnantUpadhyay
CEO at a media company
I rate Veracode support eight out of 10. The response times are fast. If we have a problem, they respond within four...
Read full review of Veracode »
Anonymous User
Sales Engineer at a computer software company
Their support is good. I would rate them a nine out of ten.
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
We didn't use their technical support.
Read full review of Veracode »
Evan Christoe
AVP, IS Manager at a financial services firm
Technical support is highly competent.
Read full review of Veracode »
Anonymous User
CISO at a individual & family service
Their technical support is the best in the business. These folks have been around, like I have, for many, many years...
Read full review of Veracode »
Anonymous User
CISSP, CISM at a tech services company
Excellent.
Read full review of Veracode »
Sebastian Toma
Engineering Security Manager at a tech services company
The solution's technical support is absolutely fantastic and very fast. Veracode has very fast resolution and...
Read full review of Veracode »

Review 1 of 30

Technical Support

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