Compare Veeam Software vs Vembu Technologies

Veeam Software

Based on 613 reviews.

Vembu Technologies

Based on 66 reviews.

Latest Research

Buyer's Guide

BDRShield vs. Veeam Data Platform

October 2026

BDRShield vs. Veeam Data Platform

Updated: October 2026

Buyer's Guide

BDRShield vs. Veeam Data Platform

October 2026

Veeam Data Platform vs. BDRShield

Updated: October 2026

Sample Customers

BDRShield

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola

Popular Solutions

Veeam Data Platform

14 reviews

Veeam Data Cloud for Microsoft 365

8 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

BDRShield

1 reviews

Top Industries

Outsourcing Company

16%

Construction Company

Comms Service Provider

Manufacturing Company

Construction Company

14%

Outsourcing Company

11%

Educational Organization

11%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Munichandra G
Backup Engineer at Cloud4C Services
I came across a request for the customer to choose Veeam Data Platform. During the implementation, I faced a lot of...
Read full review of Veeam Data Platform »

Review 1 of 5

No Data Available

Customer Service

Ali Gursoy
IT Manager at Cobantur
I have not contacted technical support.
Read full review of Veeam Data Platform »
HenryAragon
Storage Administrator at a insurance company
The support has been outstanding, so that's a ten out of ten.
Read full review of Veeam Data Cloud for Microsoft 365 »
Zain Qureshi
Foreign Trade Officer at ABPL
I contacted support when we had issues. However, the response time could improve.
Read full review of Veeam Data Platform »
Youssef Hmani
Technical Assistant at EOCD
There are processes needed to enhance support. Technical support is an area that needs improvement.
Read full review of Veeam Data Platform »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
The technical support from Veeam Agent for Microsoft Windows is good. We had two issues that were resolved.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Gerald Ashokan
Global Account Executive at Tata Consultancy
I have not had any issues with the need to contact support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Łukasz Łęcki
Młodszy Administrator IT at Lizard
The support of Veeam Cloud Connect is not easy at times. Sometimes the support can be quick and sometimes take a...
Read full review of Veeam Cloud Connect [EOL] »
Michael Schwarzer
Managing Director at INT/box GmbH
The technical support is highly professional and proficient. They excel at providing support, and in most cases, the...
Read full review of Veeam Data Cloud for Microsoft 365 »
Chris Childerhose
Enterprise Architect at ThinkON
Customer Service: Customer service is always been top notch and I rate it a 10/10. Technical Support: Technical...
Read full review of Veeam Data Platform »
Damian Brand
IT Manager at OceanWeb Ltd
We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets,...
Read full review of Veeam Data Platform »
JanStibor
IT Solution Architect at Altopro
The support is quite responsive and fast. It depends on what kind of support package you have paid for, but...
Read full review of Veeam Data Platform »
TimGingell
Virtual Infrastructure at a government
Veeam's technical support is great, I've been using it for the past ten years.
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a construction company
Technical support for this solution is very good.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Vivath Chan
Head Data Center and Cloud Infrastructure Unit at a financial services firm
The response time is quite slow and I have complained many times. But their technical skill is quite good. For most...
Read full review of Veeam Data Platform »
Ben Ndunda
IT Support at a financial services firm
I have not been in contact with technical support.
Read full review of Veeam Data Platform »
Steve Lowrey
Owner / IT operator at Fairview Schools
I've had to reach out to technical support in the past. They've been great. I'd rate them ten out o ten. The couple...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Director at a tech services company
Customer service and technical support is good and prompt.
Read full review of Veeam Data Platform »
Jordi Colom
Technical Engineer at Blemia
I haven't contacted Veeam support. We always find solutions through the knowledge base.
Read full review of Veeam Data Platform »
Anwar Haq
Sr. Solution Architect at Multilynx
The technical support is good and responsive.
Read full review of Veeam Data Platform »
Anonymous User
Acting Manager, Ground Systems Development and Operations Program at a aerospace/defense firm
Customer Service: We haven't had to use it yet. Technical Support: We haven't had to use it yet.
Read full review of Veeam Data Platform »
Reinhardt Coetzee
Senior Engineer at MRB Secure
The support for it is good. They basically do what they need to do. They are very quick to help.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Business Development Consultant at a tech vendor
There is room for improvement. However, when compared to other products, the support is on the good side.
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a maritime company
I have contacted Veeam technical support a few times and was satisfied with the support. I contacted them regarding...
Read full review of Veeam Data Platform »
PrasadPerumpillil
Manager implementation at XENOTTABYTE
Veeam’s support is good and fast.
Read full review of Veeam Data Platform »
Anonymous User
Sr. security/system engineer at a media company
Customer Service: 5 out of 5. Technical Support: 5 out of 5.
Read full review of Veeam Data Platform »
Anonymous User
IT Development Manager at a tech services company
7 to 8/10
Read full review of Veeam Data Platform »
Wira Chinwong
Service Director at scsi co.,ltd
We've been in touch with technical support in the past and they have been very quick to respond to us. They are...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Lobna Alkomy
Backup & Recovery Section Head at a retailer
Technical support for this solution is very good. They care about the customers and their needs.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Infrastructure Engineer at a local government
Customer Service: Very good. Technical Support: I've not had any issues with technical support who are very competent...
Read full review of Veeam Data Platform »
Carlos-Alvarez
Director of Information Technology and Communications at Enertotal sa esp
The support we get is very helpful, but it is not through Veeam directly. We use a Veeam partner called Netgroup...
Read full review of Veeam Data Platform »

Review 1 of 30

Forrest Wu
Sr. Specialist, IT at 01 communique
I would rate the technical support as eight or nine (out of 10). I would like them to improve their response rate.
Read full review of BDRShield »
Anand Davda
Managing Director at Red Chip Solutions
The technical support is responsive. I would like them to provide the details of our scheduled calls at least 15...
Read full review of BDRShield »
Redha Benlaksira
Technical Sales Director (Owner) at HSR IT Services SARL
You get one year of customer support with your license, but I feel there is no need to renew it because the product...
Read full review of BDRShield »
Radu Stanila
IT Director at a financial services firm
Their support is great. I think they work 24 hours a day. I get a very quick turnaround time from them no matter the...
Read full review of BDRShield »
Anonymous User
CTO at a tech services company
The support from Vembu is very, very good. These guys have saved my life two or three times.
Read full review of BDRShield »
Dimitar Staykov
Senior Full Stack JavaScript Developer at a hospitality company
Our account manager has provided us with great information and support. He is always on time. I haven't needed to...
Read full review of BDRShield »
Anonymous User
IT Consultant at a tech services company
The technical support has been good. They have been dedicated to resolving issues.
Read full review of BDRShield »
Anonymous User
Consultant at heXel
Technical support is 7/10, on average. They could make it better by improving the speed of responses. Sometimes,...
Read full review of BDRShield »
John Demattia
Director of IT at MTSI, Inc.
The technical support is exceptional.
Read full review of BDRShield »
Niels Jensen
Owner at DataMate
I have contacted support several times. They are absolutely fantastic. It's very easy to get support. They reach out...
Read full review of BDRShield »
Vijay Varma
System Engineer at ISB
Their technical support is good and helpful. Their response time is as we expect it to be. If I raise a case, they...
Read full review of BDRShield »
MuhammadFarid
Founder and GM at Go Live
The main component in the backup solutions is compatibility. The backup is located on the hard disk, and I didn't...
Read full review of BDRShield »
ArtGrasso
Systems Business Manager at a construction company
The problem that I really had — and it was not the product — is that when I called in, the phone system is a negative...
Read full review of BDRShield »
Rajkumar Neelakantan
IT Director at a marketing services firm
Support is very good. When you call them or send out a support email, immediately someone responds. It’s really good....
Read full review of BDRShield »
Hasni Guetaff
Director of Technology at a wholesaler/distributor
I would give tech support a score of nine out of ten, which is almost perfect for me.
Read full review of BDRShield »
Blake Krzic
Application Support Specialist at a manufacturing company
The tech support is phenomenal. We were not expecting a fix to happen as quickly as it did. The response time,...
Read full review of BDRShield »
Anonymous User
InfoSec Manager at a computer software company
We haven't had to contact technical support yet.
Read full review of BDRShield »
Tim Kemp
IT Director at Premier Technical Services Group PLC
Technical support is fantastic. Responses are normally received within about an hour to an hour-and-a-half. Where...
Read full review of BDRShield »
Richard Voorheis
Software Test Engineer at a tech vendor
Their technical support is very good to work with, as they are able to propose alternate solutions to problems that...
Read full review of BDRShield »
Anonymous User
Network Administrator at a non-profit
Support is very important. But sometimes they respond to me four hours after I contact them, maybe more. I would like...
Read full review of BDRShield »
Gabor Virag
Systems Engineer at GVir Informationsmanagement
They have very good support. I always get an answer quite fast when we have trouble. When we write an email, on next...
Read full review of BDRShield »
Reviewer93746
Owner at a consultancy
For the issues that I've had, the tech support has been very good. I've had no complaints and they've been very...
Read full review of BDRShield »
Dan Bradshaw
IT at a religious institution
I have enjoyed the support. They're very quick in turning around solutions for the issues and problems that I have...
Read full review of BDRShield »
Anonymous User
Second Line / Drifttekniker at a tech services company
Technical support is excellent.
Read full review of BDRShield »
Anonymous User
IT Director at a retailer
The individual with whom I have been in contact is competent, but the support team responsible for reading emails is...
Read full review of BDRShield »
Anonymous User
President at DirectNetworks, Inc.
As with any technology based product, there are times when assistance is needed to configure, update, or troubleshoot...
Read full review of BDRShield »
Shakeel Ahmed
IT Infrastructure Team Lead at a government
Technical support is good. Whenever I raise a ticket they reply in a timely fashion.
Read full review of BDRShield »
Isaac K.
Network Engineer at CPM Roskamp
For the most part, they're responsive. There has never been a time when we opened a ticket and didn't hear from them...
Read full review of BDRShield »
Ben Grant
Lead Computer Technician
Every time I have called, I've had good tech support.
Read full review of BDRShield »
Anonymous User
Information Technology Analyst 3 at a retailer
Technical support is good but the problem I have is that I often can't understand the technicians because they have...
Read full review of BDRShield »

Review 1 of 30

Technical Support

No Data Available

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