Service and Support
Many users find Juniper QFabric's support efficient, quick to escalate issues, and knowledgeable. They praise JTAC for responsiveness and expertise. However, some face delays, especially when expertise is unavailable, which frustrates them and impacts resolution times. While some appreciate local vendor support, others experience poor service, particularly from teams in Bangalore and San Francisco. Quality can decline with outsourced services, leading some to consider alternatives. Most users rate the support positively, but a few express dissatisfaction.
Deployment
Initial setup of Juniper QFabric varies. Some found it complex, requiring technical knowledge, especially for detailed architectures or dynamic protocols. For others, setup was easier with preconfigured options and specific configurations. Setup complexity often depended on familiarity with Cisco configurations. Previous issues with SFPs were resolved by 2014, improving consistency. Juniper's special setup feature and single-controller application were seen positively. Overall experiences were diverse, with technical expertise significantly impacting effort and ease of installation.
Scalability
Juniper QFabric is noted for its scalability, accommodating numerous nodes and offering flexibility for infrastructure expansion. Its capabilities are highly rated, supporting various architectures to meet diverse networking needs. Users appreciate its adaptability, managing significant user bases with expectations for future growth. While some suggest node improvements, updates have addressed this, enhancing scalability. It integrates well with enterprise environments, ensuring effective server and storage connectivity, and is considered reliable for different requirements.
Stability
Juniper QFabric exhibits commendable stability with some users rating it ten out of ten. Many attest to its reliability, highlighting effective contingency plans and redundancy. Some early tripping points were noted due to its pioneering fabric infrastructure; however, experiences have improved considerably. Some users still seek further enhancements in stability, rating it an eight. Generally, it is perceived as stable, with notable reliability in network infrastructure, earning praise for being trustworthy and dependable.