Akamai Reviews

My company uses Akamai to get applications, especially static ones.

The solution's most valuable feature is that it has been quite helpful in our company, especially when it comes to applications needing updates frequently. The CDN part of the solution helps us improve the agent's download and installation.

The product's scalability can be improved since certain shortcomings regarding the security part of the solution currently exist.

I have been using Akamai for more than two years. I use the solution's latest version since we use the SaaS version of the product in our company that keeps the solution updated. My company is a customer of Akamai.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution an eight out of ten.

The product does not speak about the number of users since everything revolves around the transaction with the vendor.

My organization had to contact the technical support team of the product when we had to make some changes. The product's technical support team was quite helpful and quick to respond.

I rate the technical support a nine out of ten.

Positive

The initial setup of Akamai was easy. We had only one project requiring onboarding of FQDN before giving the origin IP address making the setup process quite easy.

The solution is deployed on a hybrid cloud.

Akamai provided our company with UAT-1 so that after we test the product, we can deploy it in our production environment, for which we need to monitor our applications for at least two to three weeks to monitor if anything blocks our access. After the monitoring period, it is helpful in allowing one to proceed with a week's time frame for the deployment.

Regarding the price of the solution, it is difficult for me to compare Akamai to some other products, though there are other providers of CDN solutions, like Cloudflare. I feel that Akamai is the most complete solution since Akamai offers Prolexic, DDoS, WAF, and CDN.

The price of the solution depends upon its usage.

Akamai is the best choice for those operating with their applications or website.

I rate the overall product a nine out of ten.

The product can be used for content distribution and performance improvements.

Akamai has a very established network of PoPs globally. The product is very strong when it comes to distribution and security. Akamai is a well-established and trusted partner in security and bad bot management.

Up-and-coming CDNs are coming into the market to compete with more established vendors like Akamai. They're competing in areas specific to edge computing. I want to see the product increase in innovation and activity in that area. I'd like to see improvements in log files and data visualizations within the interface.

I have been using the solution for three years.

The product is very stable as a platform. There are sometimes issues around traffic and capacity limits that could be relaxed a little bit more.

The platform can handle scaling. However, Akamai has placed a limitation on it. A bit more flexibility in working around these limitations should be provided. In my organization, 15 people are working on the solution.

Support is good. We can raise tickets. That's usually the main way of getting support within Akamai. It’s slightly better in support when compared to Fastly. There are support channels within Akamai.

The solution could be set up relatively quickly. It depends on the complexity of your architecture. Akamai gives a lot of support for setup, which is great. The product is deployed as a SaaS version within its cloud.

We have set up the product in days. If someone has a much larger organization, the project would require planning according to their specifications. The maintenance of the tool is the same as any other CDN. It takes regular work. We couldn't just leave a CDN and not work on it. A team within the organization takes responsibility for that functionality.

The value of CDN is huge for a large organization to improve performance in user experience. We can deliver fixes for issues across the entire platform using Edge Compute.

The solution can be one of the more expensive options, reflecting their established market position. The pricing for Edge Compute is very competitive.

Fastly is just beating Akamai on computing at the moment. It's a very fast-evolving space. They are all trying to release new functionalities. In some respect, Akamai is better than CloudFront. It's a big decision to decide which CDN to work with. 

If someone plans to use the product, they must engage Akamai's teams and get a good idea of what these platforms are like. For enterprises, Akamai will clearly tell them what they are dealing with. Akamai would want to have quite a few conversations with the individual teams to get a feel for the functionality they can give. Overall, I rate the solution a seven out of ten.

Our primary use cases are for content delivery for all kinds of scenarios, video streaming, load balancing, caching, image managing, web application firewall, bot management and micro-segmentation. 

We can offload a lot of traffic to Akamai and it's one of the best web application firewalls out there in the market.

The user console is quite overloaded, sometimes it's hard to find your way around.

With regards to additional features, Akamai continues to buy other companies and integrate their services into their product. It's kind of like a big bouquet of solutions and it would be good to see this continue in the future. From experience, sometimes you have different user consoles from the same supplier and that makes it hard to keep an overview and have reporting of everything in one place. 

I have been working with Akamai for approximately 20 years.

Akamai has been providing this service for 20 years and they have never had a substantial outage, they even have some products that have an uptime of over 20 years, the stability is very good. 

The Akamai content delivery service is available worldwide with over 300,000 servers globally, it's a very scalable solution. 

The Akamai technical support is pretty fast and support is knowledgeable. 

With regards to the setup of the product, depending on which use case it can be easy or a little more complex. Setting up caching and DNS is very straightforward, but Bot manager is more complicated. 

As this is a high end product, it's quite high in price, but it's at a similar level to competitors, Amazon and Google. 

The main competitor at this moment in time is CloudFlare. CloudFlare is focusing on small businesses and has an aggressive pricing structure. But for larger enterprises, Akamai is our preference and we have been very successful in reselling the product. 

For companies who wish to implement Akamai I would advise doing this through a partner like us, we have the expertise and knowledge of different solutions and setup's, and have compared other similar solutions. Some solutions could use different products like CloudFlare, so a client should look for an independent integrator instead of going direct with a vendor. 

We monitor all the traffic which is coming from the Internet to our environment through the Akamai CDN.

It provides good security.

I cannot disclose specific features, but overall, it's a good product.

Costing-wise and integration with other tools need improvement, especially API security.

We have used the solution for a long time.

I rate the stability at seven out of ten. There are occasional downtimes, but not very frequent.

I rate the scalability at eight out of ten. It's very good.

The initial setup is simple, especially for SaaS solutions. We use a hybrid model with both on-premises and SaaS.

There are many CDN providers in the market, but I do not want to compare Akamai with them.

I recommend the product to other users.

I'd rate the solution eight out of ten.

So one of our main use cases is website hosting. It can be the website primarily targeted at a specific demographic or global. That's one use case. 

Another use case is providing an out-of-the-box solution for video streaming. If your business is primarily focused on live video streaming, Akamai might be the right solution for you. Other content delivery network (CDN) solutions, like Virtual Sand, do not support video streaming. That's the main reason for choosing Akamai. 

Additionally, Akamai is leveraged by many Fortune 500 companies. If there's an outage or any issues, you don't need to worry about the service level agreement (SLA) because most of your competitors and top-level business companies also rely on Akamai.

From my perspective, there are a few areas that need improvement, especially in terms of security upgrades. Currently, Akamai does not provide the same level of security as Cloudflare, which supports applications through SSL HTTPs. This is one aspect that needs attention. 

Another aspect is the pricing. Akamai should target mid-level and small to medium-sized businesses, not just enterprise-level companies. The larger companies already benefit from it, so it shouldn't be the sole focus. We should focus more on medium-sized businesses as well. 

Mostly, I would like to see improvements in the security aspect. The web application firewall needs to be enhanced and offers more customization options. Additionally, while there are many available servers, they come as add-ons. This limits our ability to explore all the features, as they require additional payments.

I have been working with Akamai for three years.

It is a stable solution.

It is a highly scalable solution.

If you have an in-house team of engineers to manage, you may not require much technical support. However, if you have limited support or are new to the platform, you might need customized software and dedicated technical support, which comes with an additional cost.

Therefore, you need to pay extra for the support. 

Neutral

Setting up Akamai is a bit more complex compared to Cloudflare or similar services. It's more like an enterprise solution, so you need to sign a contract. The initial setup requires expertise either within your team or with support from Akamai to configure it for your infrastructure.

We have an in-house application because our main focus is website development. Additionally, we are working on an application that has a global reach.

Deployment primarily involves providing all the necessary services. Once you run the agent software on your infrastructure server, the client runs on the cloud infrastructure, such as Amazon, Azure, or GPT, or even on-premises data centers. Akamai, or any CDN solution, can be deployed as a cloud solution. You connect the DNS from your application to the Akamai cloud. When a request is made to your domain, instead of going directly to your server, it goes through Akamai first. Akamai then forwards the request to your internal server. This way, information is cached based on the local regions, improving performance.

Generally, a minimum of two to three engineers, preferably site reliability engineers, are required to handle the deployment and maintenance effectively.

Moreover, maintenance can be a bit challenging. Only someone with end-to-end knowledge of Akamai would be able to maintain it effectively.

Documentation and resources are available, but they are not publicly accessible. Only enterprise-level customers who are committed to Akamai receive the documentation. However, you still need support from their teams, especially when new features are rolled out. Unfortunately, there isn't an open support community where people can help each other. Cloudflare, on the other hand, offers more support in these aspects.

Akamai is an expensive tool. Moreover, we have a pay-as-you-go model for additional features. 

Akamai offers many additional services, but they often come as add-ons. On the other hand, Akamai is acquiring smaller companies to expand its offerings, particularly in the areas of security and other aspects. However, they are still in the incubation stage in terms of these aspects. 

In comparison, Cloudflare is more focused on security. The choice between these companies depends on your specific use case. For example, if you are an e-commerce platform, the high-quality resolution of product images is crucial for the end user. In such cases, Akamai may be the best solution, especially for handling high-resolution images and video streaming. 

However, if your application is a general website and you need CDN for caching and instant traffic from your server, Cloudflare and other similar solutions may be suitable.

Cloudflare comes with default denial-of-service protection, but if you're considering Akamai, you may also need to think about additional solutions like Reblaze for better security. Akamai primarily functions as a CDN, while Reblaze specializes in preventing SQL injection and DDoS attacks.

If you're focused on security, you should consider Reblaze. After deploying Akamai, if you experience numerous bot attacks on your site, you can implement Reblaze for additional security measures.

After installing Akamai, we introduced Reblaze to handle various security aspects. Our setup involves data coming from Reblaze to Akamai and then to our servers.

There are multiple benefits. Depending on the use case, if you only need a CDN for caching content, whether it's static or dynamic, they can consider using Cloudflare. It could be the cheapest option compared to Akamai, which comes at a higher cost.

Another factor to consider is if your website primarily streams videos. If you're a publication or media company with a website that heavily relies on images and streaming videos, Akamai is a suitable tool and platform, especially considering the Content Delivery Network (CDN) capabilities.

I would rate Akamai a nine out of ten, as it is a market leader.

Our company uses the solution as a content delivery network. We enhance website performance and have about 150 customers in Taiwan who use the solution. 

The solution is very sustainable and flexible. 

The solution could offer more integrations. 

I have been using the solution for one year. 

The solution is stable. 

The solution is very scalable. 

Our customers say that technical support is very good. 

The setup is a little bit complex. 

We implement the solution for customers and it usually takes one day depending on the scenario. 

The solution's pricing is based on bandwidth. 

I recommend the solution and rate it a ten out of ten. 

Our website is very high in content, and for faster delivery to the end user, we are using their Akamai. The largest network is owned by them. Akamai runs on any company's cloud infrastructure.

The most valuable feature of Akamai is its ease of use and simple integration. Additionally, the solution has new aspects added to it regularly.

Akamai could improve by providing its own cloud services. We have to use third-party cloud services at this time, such as Amazon AWS. The offering becomes a lot easier for an SMB if everything was in one single platform to be used for the services.

I have been using Akamai for approximately three years.

Akamai is stable.

The scalability of Akamai is good.

The solution is suitable for any sized organization.

The support from Akamai is fantastic. They have one of the best supports available. You have assigned engineers targeting specific issues. The use of the support services is very easy.

Positive

Akamai was simple to implement and set up.

The solution is not user-based. It's content-based. The number of GBs of transaction.

I rate the initial setup of Akamai a four out of five.

The price of Akamai could be less expensive.

I rate the price of Akamai a two out of five.

When comparing Akamai to other solutions they have a lot of bundled solutions. If you go to their competition, such as Amazon AWS, it would have a WAF, but it will not have a bot manager. If you use Cloudflare, the ease of integration is not as good as Akamai's. I have found most features are better in Akamai.

Akamai is the market leader in its field of consultation and productivity.

I rate Akamai a nine out of ten.

We're a media site, so we use Akamai for content delivery and streaming. 
It's spread across multiple departments. We're using several Akamai tools, including Property Manager, Cloud Identity, Bot Manager Premium, the CDN, and AMD for video streaming. 

Akamai provides low-latency throughput.

I'd like to see more Web 3.0 and IoT solutions. 

Our organization has been using Akamai for three or four years. I took over the head engineering position a year and a half ago.

Akamai is quite stable. 

Akamai is scalable. Definitely, yeah.

Akamai support is excellent. I rate them nine out of 10 because they have great debugging tools, and they're highly competent. We have their premium partnership, so their engineers are proactive and responsive whenever we have issues. It's pretty smooth.

Positive

The company switched to Akamai before I joined, but there were two or three solutions before that. Standardization was important for them because it's a media organization. They wanted one solution, so they put everything into Akamai.

Akamai was deployed before I joined, but we work with the Akamai product team closely. When they release a new product, we try to see if it fits. You only need a lean staff to deploy and maintain Akamai. We use three staff members to manage Akamai.

We handle everything with our in-house team, but we work closely with Akamai engineers.

There are two things: value for the money and return on investment. We haven't calculated the return on investment, but the value for the price we are paying is definitely there.

We've been using Akamai for the last two or three years, so we think we are getting value for the money. 

I rate Akamai eight out of 10. At end of the day there, I defer to Gartner's Magic Quadrant. They're one of the premium leaders on the OTT side, and we are a media organization. They're right on top of the Gartner report, so that's a good product.