Akamai Reviews

Our primary use cases are for content delivery for all kinds of scenarios, video streaming, load balancing, caching, image managing, web application firewall, bot management and micro-segmentation. 

We can offload a lot of traffic to Akamai and it's one of the best web application firewalls out there in the market.

The user console is quite overloaded, sometimes it's hard to find your way around.

With regards to additional features, Akamai continues to buy other companies and integrate their services into their product. It's kind of like a big bouquet of solutions and it would be good to see this continue in the future. From experience, sometimes you have different user consoles from the same supplier and that makes it hard to keep an overview and have reporting of everything in one place. 

I have been working with Akamai for approximately 20 years.

Akamai has been providing this service for 20 years and they have never had a substantial outage, they even have some products that have an uptime of over 20 years, the stability is very good. 

The Akamai content delivery service is available worldwide with over 300,000 servers globally, it's a very scalable solution. 

The Akamai technical support is pretty fast and support is knowledgeable. 

With regards to the setup of the product, depending on which use case it can be easy or a little more complex. Setting up caching and DNS is very straightforward, but Bot manager is more complicated. 

As this is a high end product, it's quite high in price, but it's at a similar level to competitors, Amazon and Google. 

The main competitor at this moment in time is CloudFlare. CloudFlare is focusing on small businesses and has an aggressive pricing structure. But for larger enterprises, Akamai is our preference and we have been very successful in reselling the product. 

For companies who wish to implement Akamai I would advise doing this through a partner like us, we have the expertise and knowledge of different solutions and setup's, and have compared other similar solutions. Some solutions could use different products like CloudFlare, so a client should look for an independent integrator instead of going direct with a vendor. 

Our website is very high in content, and for faster delivery to the end user, we are using their Akamai. The largest network is owned by them. Akamai runs on any company's cloud infrastructure.

The most valuable feature of Akamai is its ease of use and simple integration. Additionally, the solution has new aspects added to it regularly.

Akamai could improve by providing its own cloud services. We have to use third-party cloud services at this time, such as Amazon AWS. The offering becomes a lot easier for an SMB if everything was in one single platform to be used for the services.

I have been using Akamai for approximately three years.

Akamai is stable.

The scalability of Akamai is good.

The solution is suitable for any sized organization.

The support from Akamai is fantastic. They have one of the best supports available. You have assigned engineers targeting specific issues. The use of the support services is very easy.

Positive

Akamai was simple to implement and set up.

The solution is not user-based. It's content-based. The number of GBs of transaction.

I rate the initial setup of Akamai a four out of five.

The price of Akamai could be less expensive.

I rate the price of Akamai a two out of five.

When comparing Akamai to other solutions they have a lot of bundled solutions. If you go to their competition, such as Amazon AWS, it would have a WAF, but it will not have a bot manager. If you use Cloudflare, the ease of integration is not as good as Akamai's. I have found most features are better in Akamai.

Akamai is the market leader in its field of consultation and productivity.

I rate Akamai a nine out of ten.

Our primary use case for this solution is data transfer, and we deploy the solution on private cloud. Additionally, it allows content on the TV and supports TV connections.

We find the traffic monitoring feature valuable. For example, we can see how much traffic can be downloaded on the portal by pressing it.

The solution can be improved by creating a communication pathway with technical engineers because when we open tickets, we have a delay in response times.

We have been using the solution for approximately two years.

The solution is stable.

The solution is scalable. We have approximately 100 people using this solution in our organization.

We have had a good experience with customer service and support. I rate technical support a seven out of ten.

Neutral

We did not previously use any other solutions.

The initial setup is straightforward, and we have detailed information for deployment. Deployment took one week.

I rate the solution a ten out of ten. The solution is good, but the communication pathways to senior-level support can be improved.

We use Akamai services to handle the overflow of our own CDN on international deliveries of our own content.

It is complementary used because the reach of our company is solely accountable for the Southern Cone, and a node in the US.

The worldwide reach of the Akamai CDN is one of the key values of this CDN and the agreements worldwide that they keep running.

Local connectivity would be great linked to our own telecom/Cablevision CDN, as we are a key player for Internet access in Argentina for final users of mobile, DSL, cable, and FTTH users. 

Akamai should improve its integrations. 

I have been working with the solution for a couple of months. 

I rate the stability of the solution a ten out of ten. 

Akamai's scalability is good. 

The solution's installation is straightforward and takes less than 30 minutes. 

I did the deployment myself because it was simple. Any first-level engineer can do it. 

I rate the product a ten out of ten. 

As a CDN we use this solution for web, video and media caching as well as for streaming.

I have worked with this solution for 20 years. 

This is a stable solution. 

This solution is scalable. 

Their support is very slow. If you file a support ticket, it takes a long time before it gets resolved.

The initial setup was complex. This solution's features have expanded over time and require that settings are fine tuned for them to work properly. Although the setup is complex, the solution is good once set up is complete. 

This is a very expensive solution but it works well. 

It takes time to set up this solution to work. I would not recommend it for an on premises environment or if a client has a network of their own. In this instance I would recommend they build their own CDN instead of using a cloud CDN. This solution's suitability depends on a clients requirements. 

I would rate it an eight out of ten.