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Master Data Senior Business Process Manager at a tech services company with 10,001+ employees
Real User
Scales well with connection feature and good stability
Pros and Cons
  • "Technical support is very helpful."
  • "The screen when you are looking into your workflows and your ETL processes needs to be improved. You cannot manage it very well."

What is our primary use case?

The solution allows us to create some reports that my organization uses, that my team uses. We also move some data from one particular legacy ERP into a shared SQL server to mix information from defense applications into one repository for analytic purposes.

What is most valuable?

The connection feature is quite useful to our organization. We connect with other databases. We connect with Microsoft SQL databases or with Oracle databases, and we connect with SharePoint lists, and we can connect with Outlook email servers as well.

The stability is very good. It hasn't given us any issues.

The scalability has been great.

Technical support is very helpful.

What needs improvement?

Our IT team has a lot of restrictions. Therefore, we cannot extend all the functions and all the features that Alteryx has, unfortunately. That's due to the fact that the internal restrictions we have are from a security standpoint.

The desktop license is expensive.

The screen when you are looking into your workflows and your ETL processes needs to be improved. You cannot manage it very well. For example, the column size, and items like that should be adjustable.

For how long have I used the solution?

I've been using the solution for a couple of years. It's been a while.

Buyer's Guide
Alteryx
September 2025
Learn what your peers think about Alteryx. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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What do I think about the stability of the solution?

The solution has been stable so far. It doesn't crash and freeze. There are no bugs or glitches. It's good. The stability of the tool is perfect for us.

What do I think about the scalability of the solution?

We've found the scalability to be quite good. We are connected to big databases, small databases, medium databases, any kind of database. For us, it's great. 

In Latin America, there are about 30 to 40 people on the solution. In North America, probably a couple of hundred people are on the solution, and in Europe probably over 100. In Asia, there are probably around 50 more, and the India teams probably have a little more.

How are customer service and support?

I've not personally used technical support, however, we have a person on our team who is more of an expert on all of the features. Sometimes, if he has questions, he will contact them. We have a very quick response, from what I understand. So far, it's been a good experience and we are satisfied with their level of support.

What's my experience with pricing, setup cost, and licensing?

We have a few hundred office licenses so far.

I haven't compared the solution to other licenses and therefore cannot really specify if it's the most expensive option or not, or if the current pricing is unreasonable. This is the tool our company's IT team selected for us and we can use it if we need it. It's not something I chose. It's something my company provides as a tool from an ETL standpoint.

What other advice do I have?

We don't use all the functionalities due to the restrictions we have inside our network. So far, what we use is enough. We can't extend to use all the functions and all the capabilities the tools have. However, that is because of the unique internal restrictions we have.

We use the solution just as a reporting tool and consolidate information from different systems to create analytics, however, I know that Alteryx has far more extended capabilities than we have explored. We use it as a personal user tool. We don't use it as a company strategy to move databases from one side to another side and make consolidations. We use it on a very small scale.

I'd recommend the solution to others.

I'd rate the solution nine out of ten. We've been largely satisfied with the solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vivek Vaibhav - PeerSpot reviewer
Manager at Bain & Company
Real User
Top 5Leaderboard
Fast data processing, highly scalable, and good community support
Pros and Cons
  • "Data processing is most valuable. It is one of the fastest data blockers out there in the market, which is a fascinating thing about Alteryx."
  • "They can provide some pre-built tools for predictive analytics instead of us having to build all the tools. It should also be improved from the visualization aspect. It should have better visualization capabilities. There are tools out there that have better visualization capabilities, which Alteryx is lacking currently."

What is most valuable?

Data processing is most valuable. It is one of the fastest data blockers out there in the market, which is a fascinating thing about Alteryx.

What needs improvement?

They can provide some pre-built tools for predictive analytics instead of us having to build all the tools.

It should also be improved from the visualization aspect. It should have better visualization capabilities. There are tools out there that have better visualization capabilities, which Alteryx is lacking currently.

For how long have I used the solution?

I have been using this solution for more than six years.

What do I think about the scalability of the solution?

I have done a lot of work on Alteryx and deployed it on client servers, and Alteryx is a highly scalable solution in my opinion.

It is mostly used by the analytics team, which includes analyst associates and project leaders. The consulting team also uses it pretty often. We would like to increase its usage because it is a pretty good software to work with.

How are customer service and technical support?

I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is maintained by Alteryx people.

Which solution did I use previously and why did I switch?

I used SQL previously, but it was not very good for quick and dirty analysis. So, I switched to Alteryx.

How was the initial setup?

It is straightforward. It is on the cloud, but the major functions that we have are on the desktop itself. The cloud solution is good for client deployments.

What's my experience with pricing, setup cost, and licensing?

My organization pays for it, and I do not look into the financial aspect of the licensing, but I know it is pretty expensive.

What other advice do I have?

I would rate Alteryx a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Alteryx
September 2025
Learn what your peers think about Alteryx. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
reviewer1481385 - PeerSpot reviewer
Senior Data Architect, Total Rewards Analytics and Insights at a retailer with 10,001+ employees
Real User
Offers very good data transformation with good scheduling and a straightforward setup
Pros and Cons
  • "The scheduling within the solution is excellent."
  • "It's a technical product and those that don't have proper training will have to deal with a steep learning curve."

What is our primary use case?

We primarily use the solution for data processing and ETL.

What is most valuable?

Overall, I'd have to say the tool is pretty awesome.

The solution offers very good data transformation.

Users are able to read in from any source, combine heterogeneous sources, and providing output or input to the next downstream step. You can put these things together or you can create very complex or simple flows and then tie them together. 

The scheduling within the solution is excellent. 

The initial setup is straightforward.

What needs improvement?

I can't recall a feature that may be lacking. Overall, we've been happy with the solution.

It's a technical product and those that don't have proper training will have to deal with a steep learning curve.

For how long have I used the solution?

I've been using the solution for over five years now. It's been a while.

What do I think about the stability of the solution?

The solution is reliable and quite durable. We haven't dealt with bugs or glitches. It doesn't crash or freeze. It's very stable. We're happy with it.

What do I think about the scalability of the solution?

The solution scales quite well. If a company needs to expand it, it should be able to do so easily.

How are customer service and technical support?

We don't deal with technical support often. We typically have had other people to do that for us within our organization. That said, the support has been there to accommodate us in terms of the different and pretty stiff information security policies and standards. We're mostly satisfied with the level of service.

How was the initial setup?

The initial setup is not complex at all. We found it easy. It was straightforward. 

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing aspect of the product. I can say that we have to have an enterprise license. Currently and periodically that gets challenged and they try to take it away and we honestly have a hard time finding a tool that could replace it. Therefore, we wind up keeping it. It's happened several times.

What other advice do I have?

We're a corporate user and end-user of the product. 

While I don't know the version number off the top of my head, I can say with certainty that we are using the latest one.

The solution is going to be best for technical users or people that have hands-on experience with data such as data scientists or people that can be creative and deal with multiple different databases and different permutations in the structured query language right across those different databases. 

It's fairly standard, however, not completely, and so, people in that realm tend to be able to function well, people that are analysts may struggle and have a bit of a learning curve that they have to deal with. I've been doing this throughout the information life cycle - about 35 years plus. Therefore, for me, it's my second nature. Others that haven't been exposed to technology over that timeframe may struggle.

I'd rate the solution ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1482756 - PeerSpot reviewer
Logistics improvement Analyst at a manufacturing company with 5,001-10,000 employees
Real User
Complicated to use for advanced tasks, although good for simple data mining and data extraction
Pros and Cons
  • "I like the fact that you can easily blend data from different platforms."
  • "Alteryx is just as complicated as coding, in my opinion."

What is our primary use case?

Alteryx is one of our primary tools in our company and we use it mainly for future analytics. We are primarily trying to determine what the past has looked like and then apply predictive analytics. 

How has it helped my organization?

I think that our success with this product is mixed. It has probably gotten some people started easily or fairly easily on extracting data. But I also think that to some extent, it puts a limitation on us, because I don't think that we really realized the training that you need in order to be really strong in the product.

What is most valuable?

I like the fact that you can easily blend data from different platforms. That is one nice feature.

Additional comment: You can connect multiple input tools to different platforms and use joins/union to either concatenate or blend data in a seamless fashion.

What needs improvement?

Alteryx brands itself as a tool that you can use to avoid having to code. In reality, however, as soon as you start with your task, it gets just a little complex. Alteryx is just as complicated as coding, in my opinion. It is great for relatively simple data mining and data extraction type tasks, and I sure that it can do very advanced things, in particular when you look at the tool installation. That said, as soon as it becomes advanced, it is not very easy to use. In fact, it's quite complicated, so when persons with a coding background attempt to use it, they fall back on trying to code something, instead.

The biggest complaint that I have is that the online help is not very comprehensive. It is very formal, but there are not a lot of examples and use cases, and there are many signs there are difficult to understand. I think that it's a challenge.

In the future, I would like to see improvements made to the machine learning capabilities such that they are comparable with Python.

For how long have I used the solution?

I have been using Alteryx for three years.

What do I think about the stability of the solution?

My impression is that it's quite stable. You can easily make small mistakes that have an impact. For example, we use Alteryx gallery and sometimes it seems what when you have a relative path versus an absolute one, it is tricky to keep track of.

How are customer service and technical support?

I have never spoken with technical support.

Which solution did I use previously and why did I switch?

This is my first job in analytics where I have used a dedicated tool. Prior to that, I did some work that involved coding.

What other advice do I have?

Although I use this product regularly, I used to code for many years and I am not a big fan of tools like Alteryx. I don't think that it's a good product, and the reason is that when the use cases get more complex, the models get exponentially larger and more complex to put together.

My advice for anybody who is implementing this product is not to underestimate the need for training, in particular, when your use cases get a little more complex.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1306674 - PeerSpot reviewer
Advance Analytics PO at a pharma/biotech company with 10,001+ employees
Real User
Nice dashboard and good customizations but can be complex
Pros and Cons
  • "There are a lot of good customization capabilities."
  • "The solution can be quite complex in some aspects."

What is our primary use case?

We primarily use the solution for all machine learning projects, including perspective molding. We're using it for our marketing efforts.

What is most valuable?

It keeps on upgrading, which is nice. It's always updating with new releases.

A majority of people at our organization like the drag and drop features.

The database is very good.

Overall, the solution as a whole is extremely useful.

The initial setup is easy.

The security on the solution is pretty good.

It has a very nice dashboard.

There are a lot of good customization capabilities.

What needs improvement?

With some of the features in the database, they don't offer certain things, like Keynote or transposing. I'm not sure, if, with the latest update, they've added these capabilities in or not.

The solution can be quite complex in some aspects.

For some specific coders, it's still is a kind of concern that they don't have coding options available. We're moving to Dataiku due to the fact that it caters to both coders and clickers (those who prefer drag and drop).

For how long have I used the solution?

I'd say I've been working with the solution for two to three years now. I've been using Alteryx for all my data scientist projects.

What do I think about the stability of the solution?

The solution, for the most part, is pretty stable. We don't seem to have too many issues with it.

What do I think about the scalability of the solution?

The solution can scale to some extent.

We have about 200 to 300 users on the solution currently.

How are customer service and technical support?

While the community support offered by the solution is great, if you need to directly contact technical support, it's not so good. Often there are long queues and it takes a while to get help.

Which solution did I use previously and why did I switch?

I've been using Alteryx for all my data scientist projects up until recently. However, now I'm shifting to Dataiku, which my organization is offering instead.

How was the initial setup?

The initial setup is not too complex. It's pretty straightforward. We found it to be rather easy. However, there are certain implementations that can be a little more complex.

What about the implementation team?

We handled the implementation ourselves in-house.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact cost of the solution. It's not an aspect of the product I deal with directly.

What other advice do I have?

We're just a customer. We don't have a business relationship with Alteryx.

I haven't updated to the latest version yet. I'm unsure which version of the solution I'm currently using.

We are, as an organization, shifting and moving away from the solution. We are now going to utilize a new tool that is being selected. Due to some complexities in Alteryx, we are moving away from it.

Overall, I'd rate it seven out of ten. It has a lot going for it, however, we need a solution that's less complex and offers more coding capabilities.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1421940 - PeerSpot reviewer
Manager at a manufacturing company with 10,001+ employees
Real User
Great performance and modelling features; very user friendly
Pros and Cons
  • "The modeling features are very good."
  • "There are a few imputation techniques which they really need to include."

What is our primary use case?

Our primary use case is for ML related and deep learning related things like data cleaning and and then later we work on machine learning. I'm a business analyst and we are customers of Alteryx. 

What is most valuable?

The modelling features are very good in Alteryx and better than what you'd find in open-source software. Python and R rule the market. Although Alteryx is a paid software, it is equally able to provide better performance without writing a single line of code. That's the USP of the software as such. It's very user friendly. 

What needs improvement?

There are a few imputation techniques which they really need to include. Things you'd find in Python. And there are advanced techniques coming in every day there. Alteryx needs to update more quickly. There are also a few things from geospatial or updating perspectives that are still better in open-source software than what you find in Alteryx.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

In terms of stability, we haven't had glitches or issues with the software.

How are customer service and technical support?

I have had contact with technical support in license related things, but it's more community based where you can learn and resolve things if you have hiccups. If there are any issues, the technical support will resolve it for us. We have seven people in the company using this solution. 

How was the initial setup?

The initial setup is not complex. 

What other advice do I have?

I think Alteryx is a good software to work with. It's user-friendly and more accurate than other products in terms of the predictions and modelling.

I would rate this solution an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director, Digital Experience & Media at Qdoba Restaurant Corporation
Real User
Good data preparation and machine learning capabilities have helped improve decision making
Pros and Cons
  • "Alteryx has made us more agile and increased the speed and effectiveness of decision making."
  • "The server is too expensive for what you get and it really a designer desktop on a server."

What is our primary use case?

We have many use cases for this solution.

For example, we used it for data prep and blending as well as machine learning. We built customer 360, have used it for labor optimization, and demand forecasting.

How has it helped my organization?

Alteryx has made us more agile and increased the speed and effectiveness of decision making.

What is most valuable?

All of the features are valuable to us.

The data prep and blending are great but so is the machine learning functionality.

We used spatial analysis, which is a good feature.

What needs improvement?

The server is too expensive for what you get and it is really a designer desktop on a server. It is not worth the money.

For how long have I used the solution?

We have been using Alteryx for four years.

What do I think about the stability of the solution?

It is fairly stable and we have had no major issues.

What do I think about the scalability of the solution?

With respect to scalability, it is rather good at handling large data sets.

How are customer service and technical support?

Grazitti Interactive is very responsive and very helpful.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

We used Grazitti Interative. They are excellent!

What was our ROI?

We did not calculate a specific ROI.

What's my experience with pricing, setup cost, and licensing?

The server pricing is high.

Which other solutions did I evaluate?

We did not evaluate other options before choosing Alteryx.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Deputy Manager at Keppel
Real User
Does a good job of end-to-end integration as well as accessing data from multiple sources or email modes
Pros and Cons
  • "This is a drag-and-drop tool which is easy-to-use and yet can be customized by creating your own components."
  • "The GUI interface functions but it could stand to be updated to a more modern look and feel."

What is our primary use case?

I am using the product for making machine learning models for particular uses that we have to focus on analytics.  

What is most valuable?

I didn't like the data analysis features at first, but they were actually quite good. The built-in machine-learning models that they have are quite extensive and useful. There are a few models that are normally not found in any other drag-and-drop interface platforms. For example, when I was using and testing other tools, I could not find vector autoregression models. I also could not find the rather complicated tentative models and other model types that I find very useful. Those are built-in to Alteryx as cubes. On top of that, the capability of writing Python commands and creating our own tools and our own models for machine learning make the solution customizable and quite interesting.  

What needs improvement?

There are a few ways the solution could be made better. The graphical user interface could be made more friendly. I mean from the GUI point of view, it is a little dated. But from a functionality point of view, I think even for people who do not know the coding part and who are more business users than programmers, they would not have a very hard time using  Alteryx for creating machine learning models. It is quite good and quite useful already without improvement to the GUI. It could just stand to be more modern-looking. 

I would like if they could make some type of free license for the product. Not a free full license but a limited edition or limited capability free version. The limited-time version is a little restrictive. A free, open-term desktop version like Power BI and Tableau and KNIME might help users more with discovery and utility.

For how long have I used the solution?

I've used this solution for about five or six months.  

What do I think about the stability of the solution?

We were using Alteryx from a development point of view. We did not use it to test it to its breakage point. So it handled our demands and was quite stable.  

The response time was quite good. Even running on a laptop, it was like using it on my desktop. The response is consistent, fast and stable.  

What do I think about the scalability of the solution?

From my experience and from my point of view, the solution is quite scalable. We did not use it for the production system yet, but from my experience of using it on a laptop more recently, it runs with a few hundred thousand rows and columns without a problem.  

The other good side of the scalability is the number of connectors available for data sources. They have more than 200 connectors, which allows access to well more sources than anything I have needed.  

How are customer service and technical support?

I did not contact the technical support at Alteryx directly. When we initially got the license, they had us talk to the local support here in Singapore. We went to them for a small issue to see what exactly the product can do and then we did not need any support from their support at all. We are quite adept with this solution and modeling. We called up the Alteryx local support to show us how to do that one thing but it was very easy. Once we saw it, we did not have additional reasons to contact them again.  

Which solution did I use previously and why did I switch?

Before Alteryx we tried of KNIME. The learning curve for KNIME is steeper than Alteryx. Alteryx is much more user-friendly than KNIME, at least from our experience on both products. Also, KNIME functionality is limited for the free version so it was harder to explore the full capabilities. When we tried the free license for Alteryx, we got the full use of the client license for 14 days and then we were able to get an extension to explore our testing of it for some time. But we did use KNIME before that for long enough to be familiar with the differences. My impression of Alteryx is that it is more user-friendly than KNIME and the built-in modeling in Alteryx is much better than KNIME.  

How was the initial setup?

The initial setup was very straightforward. I was able to install it and get it running up and running quickly and the process was very simple.  

When I started doing a machine-learning model in a project writing my own code, it took me in-all about three or four days to complete it. For my initial experimentation, I decided to replicate that model in Alteryx. As someone who understood models but did not know the program at all, it took me two hours or less than that to complete the test. Once you learn how to drag-and-drop things in the interface, it is very easy to start on development as long as you know what you want to do.  

What about the implementation team?

We did not use any help as far as an integrator, reseller or consultant. We did the deployment ourselves.  

What's my experience with pricing, setup cost, and licensing?

Our approximate cost as we understand from the company is that the total is $5,000 per user per year for the desktop production license. So, for us and the ten licenses we need, that means the production license would be around $50,000 per year. That might not be the exact number, but I think it is close enough to be correct. With that, there are not any additional costs. Probably you can pay for support and for training if you want something like a dedicated workshop. That might cost more as an add-on but there is no additional cost for using the tool itself.  

What other advice do I have?

I have a really good impression of Alteryx at this point in time. So I would suggest to people who are considering this type of solution to go ahead and try it. If you are looking for a self-service data analytics tool, Alteryx is a good solution. It does a good job of end-to-end integration as well as accessing data from multiple sources or email modes. Then you can push data out to Tableau and Power BI or tools like that if you need other capabilities. So, 'go ahead and try it' would be my recommendation.  

On a scale from one to ten where ten is the best and one it the worst, I would rate Alteryx as easily a solid eight. From my use case and considering the point that I'm not seeing and using everything, I can't give it more or less. But from our use case and what we have in our company, it is pretty good for several purposes.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Alteryx Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Alteryx Report and get advice and tips from experienced pros sharing their opinions.