In our system, we have millions of users, and for certain actions, we need to send millions of messages, which Amazon SQS handles smoothly without any problems. It serves as a communication line between different applications or services. I use it to send messages between separate systems since we have multiple services built in a microservice architecture. These distributed services communicate with each other using SQS to send messages.
Team Lead and Senior Software Engineer at a tech services company with 11-50 employees
Efficient message handling with dead letter queue enhances communication
Pros and Cons
- "The most valuable features include the ability to handle a huge number of messages and the presence of a dead letter queue."
- "The search should be more user-friendly, allowing me to search for a longer period of time and return results faster."
What is our primary use case?
How has it helped my organization?
Amazon SQS handles a high volume of messages smoothly, without any problems, allowing efficient communication between services in our system.
What is most valuable?
The most valuable features include the ability to handle a huge number of messages and the presence of a dead letter queue. If any messages are missed from a service, they will go to the dead letter queue, allowing us to handle these cases. It's also a distributed queue, which is perfect for our system because we deal with large numbers of messages. Additionally, it provides data security, as failed messages go to the dead letter queue where they can be handled later.
What needs improvement?
I have a problem with Logstash when searching logs. The search should be more user-friendly, allowing me to search for a longer period of time and return results faster. This is my problem with AWS when searching the logs using Logstash.
Buyer's Guide
Amazon SQS
May 2026
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For how long have I used the solution?
I have been working with SQS for many years because it's a main component in our system. In one project, I worked with CloudFormation for around two months. My experience with CloudFormation was about a year and a half ago, as we built it one time and rarely updated the stack.
What do I think about the stability of the solution?
I haven't encountered any stability issues while using Amazon SQS.
What do I think about the scalability of the solution?
The scalability is excellent. Amazon SQS can handle millions of messages smoothly and without issues.
How are customer service and support?
I'm not directly involved in communication with AWS technical support; this is typically handled by the DevOps team.
Which solution did I use previously and why did I switch?
Before Amazon SQS, the company used Kafka. SQS was implemented, possibly because it is scalable by itself and doesn't require extra effort from developers or cloud personnel to handle scalability and queue size.
How was the initial setup?
The initial setup is straightforward. The documentation is clear, allowing anyone to read it in ten minutes and start using the solution. There are detailed developer documents available, which are useful for understanding how it works and its technical details.
What's my experience with pricing, setup cost, and licensing?
The cost of AWS services, including SQS, can become high as the system scales. When handling a high volume or scalable system, the price increases and this might be a problem.
Which other solutions did I evaluate?
For me, no other message queue solutions have been used besides Amazon SQS.
What other advice do I have?
For users considering Amazon SQS, they should consider their budget, whether it is low or high, as pricing can be a concern.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at Sonata\TUI
Offers visibility timeout feature, easy to implement and offers the ability to trigger actions based on real-time changes
Pros and Cons
- "We use SNS as the publisher, and our procurement service subscribes to those events using SQS. In the past, we relied on time-based or batch-based processes to send data between services on-premises. With SQS, we can trigger actions based on real-time changes in business processes, improving reliability."
- "The current visibility timeout of five minutes is okay. However, I'd like to explore the possibility of extending it for specific use cases."
What is our primary use case?
We use it for event-driven messaging and workflows.
How has it helped my organization?
We use SNS as the publisher, and our procurement service subscribes to those events using SQS.
In the past, we relied on time-based or batch-based processes to send data between services on-premises. With SQS, we can trigger actions based on real-time changes in business processes, improving reliability.
Moreover, SQS can grow with our needs.
SQS message delay feature and redundant retention policies helped us to avoid replaying events due to errors and ensure our messages are processed reliably.
We use CloudWatch for monitoring.
What is most valuable?
It's easy to implement and cost-effective.
The visibility timeout feature is very nice. We use the visibility timeout in our internal processes to ensure that if a message fails to process, it becomes available for other consumers after a set period.
What needs improvement?
The current visibility timeout of five minutes is okay. However, I'd like to explore the possibility of extending it for specific use cases.
For how long have I used the solution?
I have been using it for five to six years now. We (my company) use SQS quite extensively, and it has been quite a good service till now.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
It is a scalable product. We can handle 10,000 events easily.
We have a lot of end users using it in my company. We have around 2,000 end users using it. We have multiple locations.
Which solution did I use previously and why did I switch?
I have used RabbitMQ.
How was the initial setup?
The initial setup is very straightforward. It's a simple checkbox-kinda process.
It is not difficult to maintain it. It is very easy. Overall, it is a very straightforward solution.
What was our ROI?
It does a very good job. The cost was the main issue for us.
What's my experience with pricing, setup cost, and licensing?
It's quite expensive.
What other advice do I have?
It's a great solution. I would recommend using it.
Overall, I would rate the solution a nine out of ten. I've used it, and it seems to be a solid solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon SQS
May 2026
Learn what your peers think about Amazon SQS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,164 professionals have used our research since 2012.
Data Engineer at Merck
A highly stable solution that is very quick and easy to build or set up
Pros and Cons
- "It's very quick and easy to build or set up Amazon SQS."
- "Sending or receiving messages takes some time, and it could be quicker."
What is our primary use case?
The tool I use to transform and move data can read the entries from Amazon SQS. For example, to start some workflow orchestration, it checks Amazon SQS, reads new messages from it, and then runs some transformation. My responsibility was setting up the new SQS, setting up the right policies, adding some text, and allowing communication.
What is most valuable?
It's very quick and easy to build or set up Amazon SQS. It's a very stable solution, and we have never faced any downtime issues.
What needs improvement?
Sending or receiving messages takes some time, and it could be quicker.
For how long have I used the solution?
I have been using Amazon SQS for one year.
What do I think about the stability of the solution?
I rate the solution ten out of ten for stability.
What do I think about the scalability of the solution?
Around 500 users are using the solution in our organization.
I rate Amazon SQS ten out of ten for scalability.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
Beginners can very easily set up Amazon SQS. It requires just a few clicks and then some permissions. The solution can be installed in 15 minutes.
What's my experience with pricing, setup cost, and licensing?
Amazon SQS is moderately priced.
What other advice do I have?
Users need to check the number of messages. Since the solution works on a pay-as-you-go model, it could be expensive if the number of messages is very large.
Overall, I rate Amazon SQS a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SDE at Readyly
Inability to send the same message to multiple recipients simultaneously
Pros and Cons
- "One of the useful features is the ability to schedule a call after a certain number of messages accumulate in the container. For example, if there are ten messages in the container, you can perform a specific action."
- "I cannot send a message to multiple people simultaneously. It can only be sent to one recipient."
What is our primary use case?
Amazon SQS is basically a queue service. Each message is treated as an event and added to a container. When a message needs to be processed, a trigger can be set.
What is most valuable?
One of the useful features is the ability to schedule a call after a certain number of messages accumulate in the container. For example, if there are ten messages in the container, you can perform a specific action.
What needs improvement?
Recently, I encountered an issue where I couldn't send a message to multiple recipients. If two subscribers are subscribed to the same channel, the message can only be sent to either one of them, not both. I believe this is an area that needs improvement.
So, I cannot send a message to multiple people simultaneously. It can only be sent to one recipient.
For how long have I used the solution?
I've been using Amazon SQS for about six months.
What do I think about the stability of the solution?
Amazon SQS is not very stable.
It does not that stable because you can't deliver the same message to two people; how can you add that feature on the AWS. So we have the option to add multiple subscribers to the same message, but it's not delivering this message to all the people at the same instant.
What do I think about the scalability of the solution?
Amazon SQS is a scalable product. There are 30 people using Amazon SQS in our company.
How was the initial setup?
Amazon SQS was easy to set up.
What other advice do I have?
If you only have one job to run, I would recommend using it. However, if you need to handle multiple jobs, I would not recommend it.
Overall, I would rate the solution a five out of ten. Since it doesn't support sending the same message to multiple subscribers, it lacks usefulness in certain cases.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data & Analytics Architect at BM&FBOVESPA SA Bolsa de Valores Mercadorias e Futu
Triggers events in various cloud environments and provides integration with AWS KMS
Pros and Cons
- "With SQS, we can trigger events in various cloud environments. It offers numerous benefits for us."
- "Sometimes, we have to switch to another component similar to SQS because the patching tool for SQS is relatively slow for us."
What is our primary use case?
Generally, we use it for asynchronous communication. We have actively utilized it for the past three years. Basically, we use it to exchange events and messages when we need communication and integration in our architecture.
How has it helped my organization?
Amazon SQS has provided us with a better experience, better performance, and better communication in our scenario. It is a valuable tool for our needs.
What is most valuable?
There are many valuable features, such as resuming messages, high performance, first-in-first-out (FIFO) capability, message grouping, and integration with AWS Key Management Service (KMS). With SQS, we can trigger events in various cloud environments. It offers numerous benefits for us.
What needs improvement?
There is room for improvement in the performance system. Sometimes, we have to switch to another component similar to SQS because the patching tool for SQS is relatively slow for us.
Recently, we had a necessity for encryption and a stronger security strategy. We faced difficulties in providing this with scalability. So, I'm not sure about the specific feature. There are good and new features related to security, secret chaining, and threat security that can be improved in the future for our clients and close customers.
For how long have I used the solution?
I have been using Amazon SQS for more than three years. I use the latest version.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
Amazon SQS is a scalable solution. We have specific needs for this product currently. Generally, we are working with big data size, and Amazon SQS provides stability and the necessary features for our data reports.
So, in the future, we will continue using it in our factory and as part of our in-house solution.
How are customer service and support?
The technical support is very good. We have an enterprise support model, so when we raise a ticket, we receive feedback within one hour and thirty minutes.
What was our ROI?
It is worth the investment. Generally, it's more expensive. For example, in the cloud, the initial setup may be more expensive in size and investment, but the returns are better for us.
But, it depends on the specific case, you know, like starting small and configuring the services according to your needs. It's better for us in the cloud but varies depending on the situation.
What's my experience with pricing, setup cost, and licensing?
The pricing model is pay-as-you-use. It depends on your usage and configuration. But generally, it's better. The cost benefits are better for us.
What other advice do I have?
I would definitely recommend using the solution. Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Developer at a manufacturing company with 1,001-5,000 employees
Stable, useful interface, and scales well
Pros and Cons
- "The most valuable feature of Amazon SQS is the interface."
- "This is a free-to-use solution for somebody who wants to do 1 million requests, and this is sufficient for any application at a small organization."
- "The initial setup of Amazon SQS is in the middle range of difficulty. You need to learn Amazon AWS and know how to navigate, create resources, and structures, and provide rules."
- "The initial setup of Amazon SQS is in the middle range of difficulty. You need to learn Amazon AWS and know how to navigate, create resources, and structures, and provide rules."
What is our primary use case?
We have recently started using Amazon SQS and we are in the R&D phase. We want to see how resilient the solution is. We use Amazon SQS for integration purposes between our different applications.
What is most valuable?
The most valuable feature of Amazon SQS is the interface.
For how long have I used the solution?
I have been using Amazon SQS for approximately
What do I think about the stability of the solution?
Amazon SQS is stable from the usage that we have had so far.
What do I think about the scalability of the solution?
The scalability of the solution is good. We can scale it to different regions and deploy it within Amazon AWS.
How are customer service and support?
I have not used the support from Amazon SQS.
Which solution did I use previously and why did I switch?
We previously were using ActiveMQ and we had to manage it manually on our on-premise server. We have seen that a lot of times the messaging queuing service stopped responding or we had to restart the server or the services themselves on the server. This is the reason we are switching to Amazon SQS.
Amazon SQS is well integrated with Amazon AWS which is helpful if it is needed to be scaled. ActiveMQ is open-source and free to use but it is not resilient or dependable. It stops working at times and you have to manage the server yourself. Amazon SQS is serverless, you don't have to manage the server, you only have to manage the permissions.
How was the initial setup?
The initial setup of Amazon SQS is in the middle range of difficulty. You need to learn Amazon AWS and know how to navigate, create resources, and structures, and provide rules.
What's my experience with pricing, setup cost, and licensing?
The pricing of Amazon SQS is reasonable. The first million requests are free every month, and after, it's cost 40 cents for every million requests. There are not any additional fees.
What other advice do I have?
This is a free-to-use solution for somebody who wants to do 1 million requests, and this is sufficient for any application at a small organization. It's cost-effective, reliable, and easily scalable.
I rate Amazon SQS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Web Solution Architect at a comms service provider with 1-10 employees
Provides peace of mind and automatically instilled trust
Pros and Cons
- "We used SQS for the Kapolei system to ensure that certain tasks were executed precisely once. The first-in, first-out (FIFO) capability was a great feature for us. Additionally, its redundancy out of the box meant we didn't have to worry about missing messages. It provided peace of mind and automatically instilled trust, relieving us of any concerns."
What is our primary use case?
We used SQS for the Kapolei system to ensure that certain tasks were executed precisely once. The first-in, first-out (FIFO) capability was a great feature for us. Additionally, its redundancy out of the box meant we didn't have to worry about missing messages. It provided peace of mind and automatically instilled trust, relieving us of any concerns.
What needs improvement?
When you have millions of messages, it can get quite tender. Initially, Amazon SQS's maximum payload size wasn't sufficient for our needs. However, we found a workaround by splitting the payload into smaller chunks and only providing the URL within the SQL structure.
For how long have I used the solution?
I have been using Amazon SQS for five years.
What do I think about the stability of the solution?
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable, so we didn't need to care about it. We encountered no glitches or bugs.
I rate the solution’s scalability a ten out of ten.
How are customer service and support?
We were utilizing business support, which is relatively costly compared to other vendors. However, each time we reached out, the service was quite satisfactory.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is easy to deploy and to configure. The implementation, including our application side, takes less than four hours. It was really quick.
The installation was handled by one person. That one person spent four hours working on it. We had prior knowledge of SQS. So, it was about trusting the installation and configuration process rather than figuring out how the system releases.
I rate the initial setup a ten out of ten, where one is difficult, and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The solution has a monthly subscription, which costs around 22 dollars.
What other advice do I have?
One person is enough for the solution's maintenance.
We don't have to maintain our tooling system, which was quite flaky. We had problems with high availability, and when we covered the below balance of the Reddit cluster, we sometimes encountered cases where the job was executed twice.
Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enhances notification management with faster indexing but has occasional delays
Pros and Cons
- "Amazon SQS provides faster search through indexing via OpenSearch."
- "Packages sometimes have delays in dropping, indicating reliability issues."
What is our primary use case?
I use Amazon SQS for notification services.
How has it helped my organization?
It allows for easier management of notifications as it serves as a listener with various protocols like HTTPS.
What is most valuable?
Amazon SQS provides faster search through indexing via OpenSearch.
What needs improvement?
Packages sometimes have delays in dropping, indicating reliability issues.
For how long have I used the solution?
I have been using it whenever a notification service was needed, which is approximately six and a half years.
What do I think about the stability of the solution?
There are occasional reliability issues where packages are delayed.
What do I think about the scalability of the solution?
There is a need for better congestion tools, and Kafka is suggested as an alternative in the market today.
How are customer service and support?
I have never contacted their support team.
How would you rate customer service and support?
Neutral
What about the implementation team?
I was a developer, so we never contacted the support team directly.
What's my experience with pricing, setup cost, and licensing?
I don't know about pricing.
Which other solutions did I evaluate?
Kafka is used a lot in the market today for notification services.
What other advice do I have?
AWS subscription includes the deployment of the tool along with other services, making it comprehensive under one device.
I'd rate the solution seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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