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Senior Engineer at Apexon
Real User
May 3, 2023
An open-source tool that is easy to use and can be integrated with multiple solutions
Pros and Cons
  • "It is an open-source tool that is easy to use. It can be easily integrated with multiple tools, including Selenium."
  • "The UI of the solution needs to be better. The UI takes up a lot of our bandwidth."

What is our primary use case?

Load testing is something that we used to do on Apache JMeter. We have regular releases every two weeks with varying features and modules. For major releases, where most of the EPS are modified or new features are introduced with new pages, we perform a performance test once every three to four months. We have a fixed schedule for performance testing before the sale, such as Thanksgiving and Black Friday, to ensure stability and performance during the sales period.

What is most valuable?

It is an open-source tool that is easy to use. It can be easily integrated with multiple tools, including Selenium. The tool also provides a recording and playback feature, along with the ability for modification and parameterization. Since it is an open-source tool, it can be easily integrated with many other tools, such as BlazeMeter, making the integration process very helpful.

What needs improvement?

The UI of the solution needs to be better. The UI takes up a lot of our bandwidth. So, we always run on the command line. Hence, improving the UI is needed. If it can be more lightweight, the editing can also be made easier.

For how long have I used the solution?

I have been using Apache JMeter for four to five years.

Buyer's Guide
Apache JMeter
October 2026
Learn what your peers think about Apache JMeter. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.

What do I think about the stability of the solution?

Apache JMeter is a stable tool. Around 10,000-12,000 users are using the tool. One can increase its usage, but we haven't done so since we will need multiple machines to be connected to a network to generate the load. So, we haven't exceeded its use beyond 10,000 users.

What do I think about the scalability of the solution?

Apache JMeter is a scalable tool.

How are customer service and support?

We haven't used the solution's technical support.

Which solution did I use previously and why did I switch?

We used other solutions in the past, but they were costly since they require a license, whereas Apache JMeter is free. Hence, we prefer Apace JMeter.

How was the initial setup?

The solution's initial setup process was straightforward since setup can be done by opening a JAR file. It can be deployed in half an hour. Experienced people can deploy it in 15-20 mins, and newer ones may take up to an hour.

Also, we don't deploy on any server. Normally, the tests are on local ones.

For deployment and maintenance, you need knowledge of scripting and APIs. But otherwise, maintenance should be easy. Once you record and have the script ready, until and unless there are modifications to the application, maintaining it should not be much hassle.

What about the implementation team?

The implementation was done in-house.

What was our ROI?

There is no investment as such. Only the resourcing part is there in the tool.

What's my experience with pricing, setup cost, and licensing?

Apache JMeter is a free tool.

What other advice do I have?

I recommend Apache JMeter to others who want to use it. I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jitendra Jena - PeerSpot reviewer
Director Axtria - Ingenious Insights! at Axtria - Ingenious Insights
Real User
Top 5Leaderboard
May 2, 2023
Open-source and good community support
Pros and Cons
  • "It's open source, so I like that about the product. And there's a lot of community support for it."
  • "Apache JMeter may have difficulty recognizing dynamic objects in some critical cases, which can lead to challenges in terms of object identification."

What is our primary use case?

My clients are using it for BI reporting dashboards and executing dashboards. It's basically a reporting tool.

What is most valuable?

There are many features I like in Apache JMeter. First, it's open source, so I like that about the product. And there's a lot of community support for it.

What needs improvement?

There are some challenges in terms of recognizing the objects in some critical cases. These are object identifiers because Apache JMeter cannot recognize those dynamic objects.

For how long have I used the solution?

I have been working with Apache JMeter for 12 years. It has been a long time. 

What do I think about the stability of the solution?

It is a stable solution. I would rate it a nine out of ten. 

What do I think about the scalability of the solution?

It is an evolving product. It is a scalable tool. I would rate it an eight out of ten. We have medium-sized clients.

How are customer service and support?

Most of the time, we get the solution from the open-source community. However, I have never interacted with Apache's customer support. 

How was the initial setup?

The initial setup is very easy. We always use the latest version. It doesn't take much time to deploy the solution. 

It's a matter of hours to run a full test. However, it may take some time if you need to configure a project and create the skill to run it. Debugging can also be time-consuming. To set up an end-to-end process, it may take several days.

What about the implementation team?

One or two people would be enough for the deployment. Someone from the infrastructure team can provide support in case of port issues, connectivity, or technical challenges. 

Which other solutions did I evaluate?

I have a different technology stack, such as BI tools like Tableau, Microsoft Strategy, and custom data applications. In some cases, I feel that Apache JMeter is not suitable. So, I am looking out for a different tool.

What other advice do I have?

One tool cannot fit into all kinds of applications and business use cases. But by and large, it can cater to many applications. Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Apache JMeter
October 2026
Learn what your peers think about Apache JMeter. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
Tushar Shankar - PeerSpot reviewer
Tech Lead - QA at a financial services firm with 10,001+ employees
Real User
Mar 29, 2023
Easy to install, but it flips a bit whenever we add more than 10,000 virtual users
Pros and Cons
  • "The solution's initial setup is easy."
  • "They should improve the solution on its UI front."

What is our primary use case?

We use the solution for performance and security testing.

What is most valuable?

The solution's most valuable feature is its ability to install and automate functions with ease.

What needs improvement?

They should improve the solution on its UI front.

For how long have I used the solution?

 We have been using the solution for six years.

What do I think about the stability of the solution?

I rate the solution's stability as a seven or eight.

What do I think about the scalability of the solution?

We are an enterprise business using the solution. It flips a bit whenever we add more than 10,000 virtual users to the solution. It becomes impossible to get the expected result. We have to use distributed testing to deal with the issue. I rate the solution's scalability as a six.

How are customer service and support?

We check with the solution's community support forum in case of any queries. It is very active.

Which solution did I use previously and why did I switch?

We tried out solutions such as LoadRunner and NeoLoad. As these were commercial tools, we settled for JMeter. Also, the reviews from those who have used the solution helped us switch to it.

How was the initial setup?

I rate the solution's initial setup as an eight. It is easy.

Regarding deployment, you have to download the installation file and save it in the system. If it has specific prerequisites, such as installing Java, you need to ensure it is compatible with JMeter's current version.

Which other solutions did I evaluate?

The solution is free of cost as it is open source.

What other advice do I have?

The solution works well for small or medium applications but not with 10,000 or more footfall. I rate the solution as a seven.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PankajSingh4 - PeerSpot reviewer
Senior Specialist at Qualitest
Real User
Jan 20, 2023
Simple to configure, easy cloud deployment, and plenty of resources
Pros and Cons
  • "The most valuable features of Apache JMeter are user-friendliness, large resource, and the quality of assistance they provide. Additionally, it is easy to integrate with cloud platforms, such as AWS."
  • "Apache JMeter could use improvement in reporting. Currently, it isn't easy to generate reports in PDF format. While receiving reports in PDF format is possible, it requires a lot of customization. Additionally, when comparing the load test to others solutions it could improve."

What is our primary use case?

Apache JMeter is utilized for load testing of applications such as APIs and web services. Various types of load testing can be conducted, including stress tests and load tests. It supports different types of protocols, such as HTTP, HTTPS, SFTP, and others.

What is most valuable?

The most valuable features of Apache JMeter are user-friendliness, large resource, and the quality of assistance they provide. Additionally, it is easy to integrate with cloud platforms, such as AWS.

What needs improvement?

Apache JMeter could use improvement in reporting. Currently, it isn't easy to generate reports in PDF format. While receiving reports in PDF format is possible, it requires a lot of customization. Additionally, when comparing the load test to others solutions it could improve.

For how long have I used the solution?

I have been using Apache JMeter for approximately five years.

What do I think about the stability of the solution?

Apache JMeter is a stable solution.

What do I think about the scalability of the solution?

We have more than 100 people using Apache JMeter in my organization.

We have multiple clients using this solution and all of our testers are using the solution.

My advice to others is for them to go through online tutorials before using the solution. It is easy to use, and anyone can quickly learn and test their application.

I rate the scalability of Apache JMeter an eight out of ten.

How are customer service and support?

I have not contacted technical support.

How was the initial setup?

The initial setup of Apache JMeter is easy and simple to configure. The whole process of implementation takes approximately half an hour. The first step is to download Java and install it. The last step is to download Apache JMeter and install it. 

What's my experience with pricing, setup cost, and licensing?

The main reason we chose Apache JMeter is that it is cost-effective and easy to use. There is no need to pay for additional services. Additionally, it does not require additional payment to vendors. The solution is open-source and free.

What other advice do I have?

I rate Apache JMeter a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Consultant at a tech services company with 10,001+ employees
Real User
Oct 31, 2022
Lightweight, simulates applications, and creates threads with good server utilization, but scalability and stability both need improvement
Pros and Cons
  • "To me, what's most valuable in Apache JMeter is that it's a lightweight tool for application testing. It's the best load-testing tool for my company because Apache JMeter simulates your application during testing. Apache JMeter also creates threads with good server utilization. Apache JMeter allows you to focus on analyzing the situation, looking into measurements, response time, and client-server responses, which I find valuable."
  • "To me, what's most valuable in Apache JMeter is that it's a lightweight tool for application testing."
  • "Both scalability and stability could be improved in Apache JMeter."
  • "You can't expect Apache JMeter to run well for enterprise-level, high-load applications."

What is our primary use case?

We have a Neotys slave server configuration where we have one server that caters to three servers, and we test most of the load on Apache JMeter, particularly for a hundred users. We test the load for web applications, services, and the rest of the APIs, though our current setup for Apache JMeter isn't that big.

How has it helped my organization?

Initially, Apache JMeter had a complex configuration; its UI was tricky and required a lot of resources. Creating scripts and running tests on Apache JMeter was always confusing, but nowadays, with more documentation and UI enhancements, Apache JMeter has improved. Previously, recording and creating scripts was tricky, and you had to do it manually. Now there's a recording facility in Apache JMeter that lets you create and modify scripts and test faster, which helped improve my organization.

What is most valuable?

To me, what's most valuable in Apache JMeter is that it's a lightweight tool for application testing. It's the best load-testing tool for my company because Apache JMeter simulates your application during testing. Apache JMeter also creates threads with good server utilization. Apache JMeter allows you to focus on analyzing the situation, looking into measurements, response time, and client-server responses, which I find valuable.

What needs improvement?

Both scalability and stability could be improved in Apache JMeter.

What I'd like to see in Apache JMeter in the future is ease of use in terms of scripting. A recording capability similar to what LoadRunner offers, where you can record scripts, make some modifications, then the script will be ready, is another advanced feature I'd like Apache JMeter to have. The two features would make it easier for new users to learn how to use Apache JMeter and help users utilize the tool more quickly.

For how long have I used the solution?

I've been using Apache JMeter for more than six or seven years.

What do I think about the stability of the solution?

Apache JMeter isn't as stable because it sometimes crashes when you're running a test. The performance of Apache JMeter could be improved because testing on it isn't always as smooth sailing.

The tool is partially stable. You can't expect Apache JMeter to run well for enterprise-level, high-load applications. It's a good tool for more straightforward or lightweight web applications but not for CRM-type applications.

What do I think about the scalability of the solution?

Scalability-wise, Apache JMeter could be improved because if you try to implement it on multi-servers, the threads running on the tool don't hold up well.

Which solution did I use previously and why did I switch?

We used LoadRunner before using Apache JMeter. As Apache JMeter is open source, and we only needed to test lightweight applications, we were pretty sure we wanted to go with Apache JMeter.

How was the initial setup?

Apache JMeter is an open-source tool that you can install directly from the web with binary files, so setting it up on one to two machines is easy. The setup could be tricky if you hook Apache JMeter to three or more different machines, and it's also tricky when you execute it after.

What about the implementation team?

We implemented Apache JMeter in-house.

What was our ROI?

I've seen ROI from Apache JMeter, mainly because it doesn't cost much to maintain, and we can use it on a few lightweight applications.

What's my experience with pricing, setup cost, and licensing?

We didn't pay licensing fees for Apache JMeter because it's an open-source tool. We only paid for the machines where we installed Apache JMeter modules.

What other advice do I have?

I have experience with Apache JMeter, with version 5.5. as the most recent version I've used.

Apache JMeter is deployed on-premises, but my company did a POC with Apache JMeter and BlazeMeter. BlazeMeter is a CA proprietor tool where you can hook up Apache JMeter scripts. BlazeMeter is a cloud-based tool where you can run tests with the help of Apache JMeter scripts.

At the moment, only two people use Apache JMeter within my company. Two people can handle the deployment of Apache JMeter, while only one person is required to maintain it.

My advice to people looking into implementing Apache JMeter is to make the decision based on the application portfolio. For example, if it's more diverse, then using Apache JMeter could be tricky, but if you're only testing lightweight applications, Apache JMeter will be a viable solution.

Apache JMeter requires minimal investment, yet it has some returns, and it's a good tool, so I'm rating it as seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at Capgemini Invent
Real User
Oct 19, 2022
The solution is open-source, easy to install, not user-friendly
Pros and Cons
  • "The new version of the solution is stable."
  • "The most valuable feature is that the solution is open source."
  • "The solution is not user-friendly, there is no framework for autocorrelation or parameterization."

What is our primary use case?

The primary use case for the solution is to test web applications.

What is most valuable?

The most valuable feature is that the solution is open source.

What needs improvement?

There are a lot of areas in this solution that can use improvement. The solution is not user-friendly, there is no framework for autocorrelation or parameterization.

For how long have I used the solution?

I have been using the solution for a little over one year.

What do I think about the stability of the solution?

The new version of the solution is stable.

How was the initial setup?

The initial setup is straightforward as long as you do not require an advanced setup, which can be difficult. The basic setup takes only one hour.

What's my experience with pricing, setup cost, and licensing?

The solution is open-source.

What other advice do I have?

I give the solution

The only support available for the solution is online because it is open-source and does not come with technical support.

To anyone that is thinking of using the solution, I suggest you familiarize yourself with regular expression.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Performance Engineer II at a tech services company with 1,001-5,000 employees
Real User
Oct 16, 2022
Stable, has a user-friendly GUI, and is simple to set up, but it consumes a lot of resources when you increase the load
Pros and Cons
  • "What I like best about Apache JMeter is its user-friendly GUI because even if you don't have very good coding knowledge or understanding, or even if you don't come from a development background, you can still use the solution with just a few clicks. This is what's unique about Apache JMeter, in comparison with other tools in the market. As Apache JMeter is open source, when there's a missing feature, you can search in several community blogs for plugins that you can use to modify Apache JMeter to meet your requirements, and this is another advantage."
  • "What needs improvement in Apache JMeter is the very high load requirements when you want to scale it beyond certain thresholds. For example, small to mid-range testing is very easily done with Apache JMeter, but if you scale and increase the load, then it would be a problem because the tool consumes a lot of resources, probably because Apache JMeter provides an enriched UI experience, so it consumes a lot of memory and requires high CPU usage. This means you have to manage your infrastructure, or else you'll have high overhead expenses. As Apache JMeter is a heavyweight tool, that is an area for improvement, though I'm unsure if Apache can do something about it because it could be a result of the way it's architected. What I'd like to see from Apache JMeter in the future is for it to transition to the cloud, as a lot of cloud technologies emerge around the globe, and a lot of people prefer cloud-based solutions or cloud-native tools. Even if a company has a legacy system, it's still possible to transition to the cloud. I've worked with a company that was an on-premise company that moved to the cloud and became cloud-native. If Apache JMeter could transition to the cloud, similar to k6, then it could help lessen the intense resource consumption that's currently happening in Apache JMeter."
  • "What needs improvement in Apache JMeter is the very high load requirements when you want to scale it beyond certain thresholds."

What is our primary use case?

We've been using Apache JMeter for load testing, spike testing, and endurance testing. We use the solution mostly for nonfunctional use cases, except for the security aspects, because those aspects require a different tool altogether.

What is most valuable?

What I like best about Apache JMeter is its user-friendly GUI because even if you don't have very good coding knowledge or understanding, or even if you don't come from a development background, you can still use the solution with just a few clicks. This is what's unique about Apache JMeter, in comparison with other tools in the market.

As Apache JMeter is open source, when there's a missing feature, you can search in several community blogs for plugins that you can use to modify Apache JMeter to meet your requirements, and this is another advantage.

What needs improvement?

What needs improvement in Apache JMeter is the very high load requirements when you want to scale it beyond certain thresholds. For example, small to mid-range testing is very easily done with Apache JMeter, but if you scale and increase the load, then it would be a problem because the tool consumes a lot of resources, probably because Apache JMeter provides an enriched UI experience, so it consumes a lot of memory and requires high CPU usage. This means you have to manage your infrastructure, or else you'll have high overhead expenses.

As Apache JMeter is a heavyweight tool, that is an area for improvement, though I'm unsure if Apache can do something about it because it could be a result of the way it's architected.

What I'd like to see from Apache JMeter in the future is for it to transition to the cloud, as a lot of cloud technologies emerge around the globe, and a lot of people prefer cloud-based solutions or cloud-native tools. Even if a company has a legacy system, it's still possible to transition to the cloud. I've worked with a company that was an on-premise company that moved to the cloud and became cloud-native. If Apache JMeter could transition to the cloud, similar to k6, then it could help lessen the intense resource consumption that's currently happening in Apache JMeter.

For how long have I used the solution?

I've been using Apache JMeter since 2020, so it's been two years since I started using it.

What do I think about the stability of the solution?

Apache JMeter is a stable product overall. A very large community in the software industry uses Apache JMeter, and though it's open source and there's a continuous phase of improvement going on with it, it has stable versions available for my company to continue testing it.

What do I think about the scalability of the solution?

Apache JMeter is scalable in the sense that there's a master/slave architecture available for it where I can scale as many slaves along the way, but when a huge number of users is required in a particular load test, and you have to scale a lot beyond a particular threshold, the resource consumption becomes too high and requires considerable overhead. Apache JMeter consumes a lot of memory, and that's a hurdle, but it's scalable up to a certain point. If a very, very large organization requires very heavy load testing to be done, it would be better for that organization to go with some other tool.

How are customer service and support?

Because Apache JMeter is an open-source tool, you get support from the community. The challenge with open-source tools is that if there isn't enough community, then the support and development you get would be limited, but as Apache JMeter is widely used, the community is vast and the support is sound. Unlike with Micro Focus LoadRunner, when you encounter an issue, you can report that to Micro Focus and the Micro Focus team will take care of your issue. It doesn't work that way with open-source solutions.

For the support I get from the community, on a scale of one to five, I'm rating it a three because there could be instances where you could not get a resolution for your issue. After all, Apache JMeter is a free product, so you can only rely on community support. Though the community for the tool is so big and Apache JMeter is widely used, and there'd be a lesser amount of circumstances where the solution for your issue isn't available yet, there could be between one percent to five percent chance of it happening, so that could be troublesome.

How was the initial setup?

The initial setup for Apache JMeter is pretty simple. There isn't much dependency, in general. For example, in macOS, you can just download the tar files entirely and just untar the files. There's no installation of specific extensions required. That's for macOS. For Windows, there would be .exe files. From that perspective, setting up Apache JMeter is quite easy. You can just run it locally, untarring it in any particular location. Just one setup that's required to be done is setting the Java home path to start the app. Otherwise, it's pretty straightforward and very quick to set up.

On a scale of one to five, I'm rating the initial setup a four because there's always some room for improvement.

What's my experience with pricing, setup cost, and licensing?

Apache JMeter is an open-source solution, so it's free to use.

Which other solutions did I evaluate?

I evaluated k6 and Locust.

What other advice do I have?

I'm using Apache JMeter for work. Locust is also used within the company, as well as k6, but I only touched base on those solutions.

The projects I'm working on currently use Apache JMeter, but my company works across regions and uses different tools, including Gatling and Locust.

Apache JMeter is used daily, for the range of projects I've been testing it on. A new government project came in, and I chose Apache JMeter for it because of its simplicity and user-friendly interface.

My rating for Apache JMeter is seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AlexLogan - PeerSpot reviewer
Senior Manager, Performance Engineering at Enel Group
Real User
Aug 21, 2022
It's a free tool with a vast knowledge base, but the reporting is lackluster, and it has a steep learning curve
Pros and Cons
  • "JMeter is a free tool with a large user population, which comes in handy because we have a vast knowledge base to tap into when needed. It's also easier to hire consultants who know JMeter."
  • "JMeter's reporting is extremely rudimentary. The fundamental reporting mechanisms need to be drastically improved. It doesn't utilize an automatic session management mechanism or methods other tools use like parsing cookies and variables. Everything needs to be done manually. There's no automation."

What is our primary use case?

JMeter is used by a team of four performance engineers. We monitor tasks on the API level, so all of the requests are hitting individually.

How has it helped my organization?

JMeter has helped us streamline our applications by identifying multiple bottlenecks in our systems and exercising tasks against APIs.

What is most valuable?

JMeter is a free tool with a large user population, which comes in handy because we have a vast knowledge base to tap into when needed. It's also easier to hire consultants who know JMeter.

What needs improvement?

JMeter's reporting is extremely rudimentary. The fundamental reporting mechanisms need to be drastically improved. It doesn't utilize an automatic session management mechanism or methods other tools use like parsing cookies and variables. Everything needs to be done manually. There's no automation.

For how long have I used the solution?

We've been using JMeter for the past three years.

What do I think about the stability of the solution?

JMeter never crashed on us. It's highly stable.

What do I think about the scalability of the solution?

JMeter is highly scalable.

How are customer service and support?

There is no technical support for JMeter.

Which solution did I use previously and why did I switch?

We previously used LoadRunner, but we switched because the organization had an accumulated knowledge of JMeter. Nobody really knew LoadRunner. However, the biggest advantage is that it's free, and we didn't have to invest in acquiring a performance testing solution.

How was the initial setup?

JMeter is simple to install. We did it in-house, and it takes a day or two to deploy it to the cloud. There's no maintenance required. 

Which other solutions did I evaluate?

We looked at a number of different tools.

What other advice do I have?

I rate JMeter five out of 10. You need knowledgeable employees to work with the tool because it's difficult to learn. There is a steep learning curve, so you shouldn't expect an entry-level engineer to pick up the tool quickly and become proficient. It takes a considerable amount of time.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alex Logan - PeerSpot reviewer
Senior Manager, Performance Engineering at a energy/utilities company with 10,001+ employees
Real User
Jun 19, 2022
GUI needs improvement, and it is not easy to learn, it requires upfront learning
Pros and Cons
  • "The most valuable feature of this solution is that it is free."
  • "In this tool, automation in general is almost non-existent. Everything is done manually."

What is our primary use case?

We use Apache JMeter to test the performance of our platforms and applications.

What is most valuable?

The most valuable feature of this solution is that it is free. If not for that, we would be using a different tool.

What needs improvement?

The graphical user interface could be improved.

In this tool, automation in general is almost non-existent. Everything is done manually. I would advise those who put this together to try to simplify it for their end users, such as being able to automate at their desks. Such as manual relations and social management.

Purely on the feature set, it lacks automation, therefore it requires a lot of manual work.

For how long have I used the solution?

As a performance engineer, I use it almost every day.

I have been using Apache JMeter for two years.

What do I think about the stability of the solution?

Apache JMeter seems to be stable enough.

What do I think about the scalability of the solution?

In terms of scalability, we haven't pushed it to a large scale yet.

The majority of users are performance engineers, but there are also some developers.

There are four performance engineers and at least three developers who use JMeter on occasion.

We intend to increase usage, but it is already being used exclusively and extensively.

How are customer service and support?

There is no technical support program for Apache JMeter. There is only an online community of people who help one another.

The community is helpful and fairly advanced.

Which solution did I use previously and why did I switch?

In the past, I used to use various tools, primarily LoadRunner.

When I changed jobs, and the new company only used JMeter because we didn't have a license for LoadRunner, I started working with Apache JMeter.

How was the initial setup?

The initial setup was very easy.

We used it on a desktop computer. It is also used in the cloud. The idea behind using it in the cloud was to spread loads across multiple machines.

What about the implementation team?

We carry out the deployment ourselves.

We have one performance engineering consultant who maintains this solution.

What was our ROI?

That would not be applicable because it is a free solution.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are rare.

There are operational costs related to using Amazon Cloud, but the tool itself.

Which other solutions did I evaluate?

I looked into other options, such as Bluehost, SmartBear, Epic, and LoadRunner but Jmeter proved to be sufficient for our needs.

We chose JMeter based on its pricing structure.

What other advice do I have?

My advice is that it requires a fairly consistent amount of initial learning. It is not simple to learn.

I would rate Apache JMeter a three out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Cloud Performance Engineer at Oracle
Real User
Apr 29, 2022
Allows us to create scripts and is useful for load testing and performance testing but could be more stable
Pros and Cons
  • "It is scalable, as you can scale up to 1,000 users in JMeter, and if you can put up four slave servers, you can easily ramp up to 1,000 users."
  • "JMeter should be more stable. Every time there is a new release coming up, a lot of its older functionalities or the new functionalities that are brought in are not very well-documented. It should be documented properly, and there should be proper use cases."
  • "It's not stable. With every new release, they come up with newer features, which aren't always very stable."

What is our primary use case?

We use this solution mostly for creating scripts, load testing, and performance testing. If my client doesn't have a tool or I don't have a tool, I try to leverage JMeter because it's an open-source tool.

I personally use JMeter for things which cannot be covered by our load testing tool, which is OATS, Oracle Application Testing Suite. This is a tool that was developed by Oracle but is no longer in use because Oracle has stopped developing it.

The solution is deployed on-prem and on private and public clouds.

What needs improvement?

JMeter should be more stable. Every time there is a new release coming up, a lot of its older functionalities or the new functionalities that are brought in are not very well-documented. It should be documented properly, and there should be proper use cases. A lot of the newer features don't work, and sometimes you have to spend a lot of time maintaining the scripts. That is something JMeter could probably look at.

For example, in JMeter 5 they brought in a lot of new controllers. But there isn't a lot of documentation available on the Apache site on how you're supposed to use those controllers. They've explained the controller functionality, but there aren't any proper use cases to show that. 

For how long have I used the solution?

I have been using JMeter for a long time and do a lot of work with this solution.

What do I think about the stability of the solution?

It's not stable. With every new release, they come up with newer features, which aren't always very stable. So, stability is a concern.

What do I think about the scalability of the solution?

It is scalable. You can scale up to 1,000 users in JMeter. If you can put up four slave servers, you can easily ramp up to 1,000 users. That's not a problem.

Because it's open-source, a lot of organizations try to leverage JMeter into everything. I don't think JMeter is currently very adaptable to all the technologies. That is something Apache should think of – incorporating other technologies and other tech stacks, which can be scripted from JMeter and tested using JMeter.

How are customer service and support?

On a scale of 1 to 5, I would rate technical support 2.5

They're not very good because JMeter is an open-source tool. You can raise a bug to JMeter, and they might fix it or they might say that, "We will actually fix this in the next release." So, because it's an open-source tool, you do not get dedicated support. You have to raise tickets and wait. If you use BlazeMeter, the support is probably a little better because you can take your issues there.

I don't think support is great if you compare it with tools like NeoLoad or LoadRunner where they have a dedicated support team. You can raise tickets. You have a direct conversation with their engineers. They can help you understand where the issue is exactly. That kind of support is not in JMeter, at least not now. BlazeMeter has it, but I have not used BlazeMeter support, so I'm not sure how it is. But from what I have seen with JMeter, support is not great.

How was the initial setup?

It is straightforward, but for JMeter 5, since they have introduced SSL handshake at the slave level, that becomes a little bit of a challenge for somebody who is doing it for the first time if you're doing a distributed execution, that becomes a challenge.

But since there was not enough documentation, I had to do a lot of troubleshooting on my own, since it was new. Now there's a lot of documentation available, but initially, there was not much documentation.

JMeter is pretty easy to use if you are using it for the purpose of only developing scripts. You can just uninstall the file and you can start using it. The only challenge happens if you're trying to access the internet over any kind of proxy. Then, you'll have to start it via the proxy mode.

Otherwise, deploying JMeter is pretty easy compared to other tools. You just have to download, unzip, and you are ready to go.

What about the implementation team?

We installed JMeter ourselves.

What other advice do I have?

I would rate this solution 7 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Apache JMeter Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Apache JMeter Report and get advice and tips from experienced pros sharing their opinions.