I have previous professional experience using Kafka to implement a system related to gathering software events in one centralized location.
Senior Solutions Architect at a financial services firm with 201-500 employees
Is very scalable and has been beneficial is in the context of financial trading
Pros and Cons
- "The publisher-subscriber pattern and low latency are also essential features that greatly piqued my interest."
- "Maintaining and configuring Apache Kafka can be challenging, especially when you want to fine-tune its behavior."
What is our primary use case?
How has it helped my organization?
One example of how Kafka has been beneficial is in the context of financial trading. When a trade is executed, it generates an event. I used Kafka to create an application that captures these events and stores them in a topic, allowing for efficient processing in real time.
What is most valuable?
Regarding the most valuable feature in Kafka, I would say it's scalability. The publisher-subscriber pattern and low latency are also essential features that greatly piqued my interest.
What needs improvement?
Maintaining and configuring Apache Kafka can be challenging, especially when you want to fine-tune its behavior. It involves configuring traffic partitioning, understanding retention times, and dealing with various variables. Monitoring and optimizing its behavior can also be difficult.
Perhaps a more straightforward approach could be using messaging queues instead of the publish-subscribe pattern. Some solutions may not require the complex features of Apache Kafka, and a messaging queue with Kafka's capabilities might provide a more complete messaging solution for events and messages.
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For how long have I used the solution?
I have been using Apache Kafka for the past 10 years.
What do I think about the stability of the solution?
The stability may improve if the configuration and management aspects become less challenging.
What do I think about the scalability of the solution?
It depends on the configuration., but scalability is one of the best features of Kafka. I would rate it nine out of ten.
How are customer service and support?
Support can vary depending on whether you're using the open source version or a paid one. Our version, the paid console version, offers highly available support, and you can find a wealth of information and assistance from various providers online. However, when I used MSA on AWS, I encountered limited support for it.
How would you rate customer service and support?
Neutral
What was our ROI?
Despite the challenges we faced with configuration and management, I believe the return on investment is safeguarded.
What's my experience with pricing, setup cost, and licensing?
The cost can vary depending on the provider and the specific flavor or version you use. I'm not very knowledgeable about the pricing details.
What other advice do I have?
I believe that when working with Kafka Apache, it's essential to have a specialist who thoroughly understands and can optimize all the available variables within the solution to achieve the desired behavior.
I would rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architect at a financial services firm with 1,001-5,000 employees
With phenomenal scalability, the setup phase needs to be made easier
Pros and Cons
- "It is a stable solution...A lot of my experience indicates that Apache Kafka is scalable."
- "The solution's initial setup process was complex."
What is our primary use case?
We use Kafka for Elastic Stack and Kafka SCRAM login.
I have many users of Apache Kafka. It's like a subject to study in enterprises. However, we have not decided if the systems should generalize Apache Kafka for every application and every IT system.
What is most valuable?
We use Kafka for mapping and ThoughtSpot data from one IT system source to the destination. We also prefer it to exchange data from our internal IT systems.
What needs improvement?
Kafka is a new method we opted to apply to our need for data exchange. Also, we use the solution's integration capabilities.
Irovement-wise, I would like the solution to have more integration capabilities. Also, the solution's setup, which is currently complex, should be made easier.
For how long have I used the solution?
I have experience with Apache Kafka.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
A lot of my experience indicates that Apache Kafka is scalable. We can have ten or even fifty hundred users on the solution. So, it's possible because we are a big enterprise.
How are customer service and support?
I have experience with Apache Kafka's technical support.
How was the initial setup?
The solution's initial setup process was complex. The deployment process took three or four years.
Right now, I can't deliver the planning process required for deployment.
For deployment and maintenance, we have a manager and an operational person. However, I can't give an exact count of the people required for deployment and maintenance.
What other advice do I have?
To be able to recommend Kafka to others, especially considering every context, we will have to set a benchmark and compare Kafka with other tools.
I rate the overall solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Apache Kafka
January 2026
Learn what your peers think about Apache Kafka. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Engineering Leader at a retailer with 10,001+ employees
Stable, plenty of features, and useful for real-time analytics
Pros and Cons
- "The most valuable feature of Apache Kafka is Kafka Connect."
- "Apache Kafka could improve data loss and compatibility with Spark."
What is our primary use case?
Apache Kafka can be deployed on the cloud and on-premise.
We use Apache Kafka internally to build a service on a cluster. Additionally, we use the intermediate persistence layer for events. There are many teams who leverage it as a message queue and further their microservice connections.
How has it helped my organization?
Apache Kafka has helped out the organization because we leverage it for all our eCommerce real-time analytics use cases.
What is most valuable?
The most valuable feature of Apache Kafka is Kafka Connect.
What needs improvement?
Apache Kafka could improve data loss and compatibility with Spark.
For how long have I used the solution?
I have been using Apache Kafka for approximately five years.
What do I think about the stability of the solution?
Apache Kafka is stable.
What do I think about the scalability of the solution?
The scalability of Apache Kafka could improve.
We have approximately 10,000 users using this solution.
How are customer service and support?
The support from Apache Kafka could improve. Their engineers at times do not know what the solutions can do.
Which solution did I use previously and why did I switch?
We previously used IBM MQ, Tipco, and AMQ.
How was the initial setup?
The initial setup of Apache Kafka was complex. We were able to simplify it by doing registry-based integration of the services.
What was our ROI?
Apache Kafka has given a substantial return on investment.
What other advice do I have?
The number of people required for maintenance depends on the team. They need a centralized team to offer Apache Kafka and services. Each team does have knowledge of Kafka.
This solution has a lot of features and there is no other solution on the market that has similar advanced features. It is a very good solution.
I rate Apache Kafka an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Development Team Lead at a non-profit with 10,001+ employees
The command line interface is powerful
Pros and Cons
- "Kafka is an open-source tool that's easy to use in our country, and the command line interface is powerful."
- "The user interface is one weakness. Sometimes, our data isn't as accessible as we'd like. It takes a lot of work to retrieve the data and the index."
What is our primary use case?
We use Kafka daily for our messaging queue to reduce costs because we have a lot of consumers, producers, and repeat messages. Our company has only one system built on Apache Kafka because it's based on microservices, so all of the applications can communicate using it.
What is most valuable?
Kafka is an open-source tool that's easy to use in our country, and the command line interface is powerful.
What needs improvement?
The user interface is one weakness. Sometimes, our data isn't as accessible as we'd like. It takes a lot of work to retrieve the data and the index.
For how long have I used the solution?
I've used Kafka for about 10 months.
What do I think about the stability of the solution?
Kafka is stable.
How are customer service and support?
We can't access support because we are in Iran, and many countries prohibit business with Iran.
Which solution did I use previously and why did I switch?
We used MSMQ on Windows, but we decided to migrate our system to Docker and we wanted to use base Linux, so we move them from Amazon Queue to Kafka.
Apache Kafka has one advantage that sets it apart from other providers. We need to iterate on the messages, but others don't have this feature. Kafka has partitioning, which is useful, so we decided to go with Kafka.
How was the initial setup?
I rate Kafka 10 out of 10 for ease of setup. It's easy for us because we use Docker, but if you want to use another system like Linux it may be a little challenging
What's my experience with pricing, setup cost, and licensing?
Kafka is free.
Which other solutions did I evaluate?
Redis has an open-source solution, but I'm not sure about IBM. I haven't researched it.
What other advice do I have?
I rate Apache Kafka seven out of 10. It's a good solution. They're constantly fixing bugs and adding new features.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Engineer at a tech vendor with 1,001-5,000 employees
A distributed event store and stream-processing platform to build real-time streaming data pipelines and applications
What is our primary use case?
We use Apache Kafka to process messages, specifically payment type messages, and incorporate the data from those messages into our analytics and reporting. It utilizes data from additional sources in real-time for our analytics and reporting purposes.
What is most valuable?
The real-time nature and the ability to use multiple offsets are the most beneficial features of Apache Kafka for our data streaming needs. This allows us to replay the same messages using different offsets. Although I haven't set up Kafka's scalability and fault tolerance myself, I know it can be configured with redundancy and fallback options. We primarily consume the messages using different clients, so the setup for fault tolerance and redundancy is transparent to us.
It's quite flexible and comparable to other solutions like ActiveMQ in terms of features and guarantees, especially with offsets for message handling. While ActiveMQ may be preferred in some use cases requiring guaranteed message delivery, Kafka's offset management provides similar functionality. Overall, I would recommend Kafka for real-time data streaming without hesitation.
What needs improvement?
The main challenge we faced while integrating Apache Kafka with other tools was setting up SSL and securing connections. Managing certificate changes and ensuring all clients connect smoothly, especially outside Kubernetes environments, posed ongoing challenges. Once initially set up, maintaining and sharing these security configurations became more manageable, but ensuring compatibility across different environments remained a continuous effort.
For how long have I used the solution?
I have been using Apache Kafka for the last five years.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability nine out of ten.
How are customer service and support?
The technical support, typical for open-source solutions, is also responsive and helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched to Kafka from paid solutions like IBM's MQ due to cost considerations, finding Kafka's multiple offsets and popularity advantageous.
How was the initial setup?
Installation is straightforward, taking less than an hour on Linux, though more complex setups like failover can require more effort.
What was our ROI?
Apache Kafka isn't a major part of our processing yet. Much of our processing is batch processing with data from APIs and other sources. So, it hasn't contributed significantly to return on investment. However, in other areas where we use Kafka extensively for data processing before persisting the data, it has provided quite a bit of return on investment.
What's my experience with pricing, setup cost, and licensing?
As for pricing, Kafka is open-source, so it's free to install and use.
What other advice do I have?
I rate Apache Kafka a nine out of ten for its performance, features, and community support.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architect at a consultancy with 201-500 employees
An open-source solution that can be used for messaging or event processing
Pros and Cons
- "Apache Kafka is an open-source solution that can be used for messaging or event processing."
- "Apache Kafka has performance issues that cause it to lag."
What is most valuable?
Apache Kafka is an open-source solution that can be used for messaging or event processing.
What needs improvement?
Apache Kafka has performance issues that cause it to lag.
For how long have I used the solution?
We did a couple of POCs on Apache Kafka for more than two years for messaging and event processing.
What do I think about the stability of the solution?
I rate Apache Kafka an eight out of ten for stability.
What do I think about the scalability of the solution?
I rate Apache Kafka a seven out of ten for scalability.
How are customer service and support?
Since it's an open-source solution, there is no technical support, and users often rely on the community edition.
Which solution did I use previously and why did I switch?
I have previously worked with Confluent and Anypoint MQ. Confluent is completely an event-driven architecture. Anypoint MQ is a typical messaging software and cannot be used for an event-driven architecture.
How was the initial setup?
The solution's initial setup is quite straightforward. You just have to upgrade a couple of configuration files.
What's my experience with pricing, setup cost, and licensing?
Apache Kafka is an open-source solution.
What other advice do I have?
A non-enterprise business with a low message load can use an open-source solution like Apache Kafka.
I would recommend the solution to enterprise businesses depending on their use cases. Suppose an enterprise business doesn't have any integration or a middleware platform and wants to do a greenfield implementation. I'll evaluate the use cases and refer Apache Kafka to them if messaging is needed only for exception handling or transferring the messages.
I have recommended Apache Kafka to some customers who wanted asynchronous messaging for logging purposes. Those messages were not business-critical messages as such.
I would recommend Apache Kafka to other users. Apache Kafka is more relevant when we use open-source integrations and when customers want to reduce the TCO. As an architect, I recommend the solution to customers based on their messaging needs. Apache Kafka and Anypoint MQ are the only two messaging products available today. The open-source Apache Kafka is always recommended if the customer really doesn't want to get into any of the license models.
Overall, I rate Apache Kafka an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Co-Founder at a tech services company with 1-10 employees
Offers real-time processing workloads and highly scalability
Pros and Cons
- "I use it for real-time processing workloads. So, in some instances, it's like IoT data. We need to put it into a data lake."
- "For the original Kafka, there is room for improvement in terms of latency spikes and resource consumption. It consumes a lot of memory."
What is our primary use case?
Lots of real-time processing and high-velocity data are the use cases.
What is most valuable?
I'm happy with the scalability and the ability to kind of replay the topics if you wish. So, it can give you that flexibility.
What needs improvement?
For the original Kafka, there is room for improvement in terms of latency spikes and resource consumption. It consumes a lot of memory.
Resource consumption. It consumes a lot of memory.
For how long have I used the solution?
I have been using it since 2019.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten. There are issues due to latency spikes and resource consumption. It varies quite a bit. It's not very stable. It is a powerful tool; it can work, but it can be problematic sometimes. And that's why I switched to Redpanda.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten. One of our clients is an online casino; they have over two million end users.
Which solution did I use previously and why did I switch?
I used RabbitMQ. I switched to Kafka because it is just capable of handling a lot more messages.
And that was because the original Kafka had some performance issues, some latency spikes, and things like that.
How was the initial setup?
The initial setup is easy because they provide documents. So, the documentation makes it easy to set up.
The deployment takes a few hours to set up a production environment and configure it in the cluster. It's pretty straightforward and pretty fast.
What about the implementation team?
I figured it out on my own.
What was our ROI?
There is an ROI.
What's my experience with pricing, setup cost, and licensing?
If you use Confluent Cloud, it's expensive because it needs updates available in the platform, like AWS. But you only pay for what you use. So it's quite affordable considering the value it provides.
It is affordable for me.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. I would advise integrating Kafka with Redpanda. It's easier to work with for most people.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Developer at a financial services firm with 10,001+ employees
User-friendly solution but problems with latency
Pros and Cons
- "Kafka's most valuable feature is its user-friendliness."
- "There are some latency problems with Kafka."
What is our primary use case?
I primarily use Kafka in the investment banking sector to update prices and inform clients of updates.
What is most valuable?
Kafka's most valuable feature is its user-friendliness.
What needs improvement?
There are some latency problems with Kafka.
For how long have I used the solution?
I've been using Kafka for more than three years.
What other advice do I have?
I would give Kafka a rating of seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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