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System Integrator at a non-profit with 501-1,000 employees
Real User
Robust security, and user-friendly, but the flexibility could be improved
Pros and Cons
  • "I find the most significant elements of this solution are the out-of-the-box reporting, the ease of workflow, workflow management, and the ease of managing our audit process."
  • "Some of that flexibility could be enhanced. When comparing Archer and TeamMate+, there is a little more open-ended in terms of certain of our audit processes and procedures. And there is significantly greater freedom in creating ad hoc audit processes and procedures, whereas AuditBoard is a little more limiting in this regard."

What is our primary use case?

I have not used the solution. I am a system integrator who assists with platform selection and implementation.

The majority of the individuals we assist on the platform or through selections are searching for SOX assistance, internal audit, of course, as well as basic risk management.

How has it helped my organization?

AuditBoard standardized our control processes, and our control policies to make the organization more efficient in managing Audits, Risk, and Compliance concerns. 

All of the components are included in the platform. It gives us visibility into who we are auditing, as well as a better understanding of the process concerns and the best method to address them.

Also, if we have a lot of findings, why do we have these findings? Is it a training issue or anything else?

It allows us better insights into how the organization is functioning. 

And then relative to the findings, it ensures when an organization has odd findings, whether minor or significant, we can track those through to a conclusion or correction or just decide not a big enough issue that we're going to do anything.

What is most valuable?

I find the most significant elements of this solution are the out-of-the-box reporting, the ease of workflow, workflow management, and the ease of managing our audit process.

What needs improvement?

While AuditBoard is very powerful and very strong, it is a little bit limiting. 

It is limited by the fact that it is very structured. For example, I am unable to deviate sufficiently from the audit process. 

I can't institute a lot of my own pieces. I have to use their standard out-of-the-box process, which is quite inconvenient. Understandable, however, still somewhat frustrating in terms of how the process works.

When trying to integrate plugins, not necessarily modules, but processes and procedures. We have unique business elements, and we find different ways to audit it and how it works, but it's limiting from that standpoint.

Some of that flexibility could be enhanced. When comparing Archer and TeamMate+, there is a little more open-ended in terms of certain of our audit processes and procedures. And there is significantly greater freedom in creating ad hoc audit processes and procedures, whereas AuditBoard is a little more limiting in this regard.

Buyer's Guide
AuditBoard
June 2025
Learn what your peers think about AuditBoard. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.

For how long have I used the solution?

I have been acquainted with it when it was SOXHUB before it was AuditBoard.

I don't recall the version numbers, but we are up-to-date on the latest versions.

Because they are all intermingled among all the instruments we use. I never recall the exact version number. It's simply too difficult. They change so frequently.

What do I think about the stability of the solution?

AuditBoard is extremely stale. I would rate the stability of AuditBoard an eight out of ten.

What do I think about the scalability of the solution?

There are different elements of scalability. I think scalability in terms of volume of users, volumes of data, it's very scalable, it is unlimited. 

AuditBoard is very scalable. 

If however, you are looking for scalability around the complexity and sophistication of your internal audit process, it is not as scalable, it becomes a little bit more limiting.

A corporation like ExxonMobil, Citi Group, and General Electric, large companies like that, it is not an audit tool that would fit well into those organizations, simply because they are larger, more complicated, and have too many moving pieces. That aspect of scalability is not ideal for an AuditBoard.

How are customer service and support?

I have been in contact with technical support, not as much with the ongoing technical support, but certainly around the initial rollout and use of it.

Technical support is fine, it's great. It is as good as all the others. It is on par with its competitors, or better, they are fine, more than adequate. 

I would rate the technical support a seven, or an eight out of ten.

Which solution did I use previously and why did I switch?

Along with AuditBoard, I am familiar with TeamMate+, Workiva, and Archer, all of which are part of the four pillars of the internal audit space.

We have integrated internal audit tools such as Archer, TeamMate+, and Workiva, to mention a few. There are others as well. They all, to some extent, depend on your internal audit process and how it integrates with other risk and compliance initiatives inside your organization.

How was the initial setup?

It is very simple to integrate. Some of this is because it works well for smaller, more basic groups, and it's incredibly simple to set up and get started. And part of it is due to the fact that it is more out-of-the-box in the process.

It allows rapid acceleration from an immature audit process to a more mature audit process. However, if you are a large organization, AuditBoard is not going to fit because it is too limiting in what you can change around the audit processes and procedures.

It is deployed within the AuditBoard cloud which is secure and structured. They have all the SOC2 and all the securities. You still need to add elements of your own security and your own identity depending on how you want to connect to it.

It is no different than all the other cloud-based solutions like Workday, ServiceNow, Salesforce, et cetera. From a security standpoint, it is quite robust.

What's my experience with pricing, setup cost, and licensing?

Pricing is variable, like with any technology, and is determined by how hard you wish to negotiate. You can get to a price you're willing to pay if you're willing to negotiate aggressively.

It's more about the strength of your procurement cycle.

Which is no different than dealing with any other software platform.

In terms of extra costs I can't think of any off the top of my head, but there aren't a lot of gotcha surprises with them, none that come to mind.

What other advice do I have?

I believe you should consider your audit processes, audit procedures, and where you want to take your internal audit program to see if AuditBoard is a good fit in terms of the complexity and sophistication of your audit processes and procedures.

Aside from that, I believe it's quite straightforward and simple to use. It's less about what you are doing now in your internal audit program and more about where your business is going and what you might require in the future.

I would rate it a six out of ten. It's a great solution for what it does. 

It just depends on what you are trying to achieve and a lot of that is understanding what you are trying to achieve to get to that level of maturity of your program.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fred Carrera - PeerSpot reviewer
Internal Auditor
Real User
It keeps track of all the test documents online, and we can give our clients access to the platform
Pros and Cons
  • "The most valuable feature is that everybody can use the same tool. You can give a person permission to use AuditBoard and define their access to the Audit Table. For example, we can allow external auditors or clients to review our completed tests. The clients are attached to specific tests that happen regularly, like inventory counts and asset counts. Debt compliance is only done once annually."
  • "The initial setup is somewhat difficult because it has multiple pieces that need to be stitched together. You have to integrate it with the business unit you want to test if you want to go down from the corporate level to the operational level."

What is our primary use case?

AuditBoard is a tool for SOX auditing that holds your narratives or flowcharts. You can create control descriptions for your clients and narrative checks for their SOX testing. AuditBoard stores everything online, so you can go back to clients and review the information.  

How has it helped my organization?

AuditBoard keeps track of all the test documents online, so everything is there when you're doing interim walkthroughs or quarterly and year-end audits. If we identify any problems, we create an issue in AuditBoard and notify the client. The client can review the matter, and we will have a meeting to decide how to remedy it.

In the old days, we had to go to the client's place and make a PDF copy of the testing sheets, then upload them to our database. We had a bunch of PDF, Excel files, and various other documents stored in directories. There is always a risk that you might lose something or a file could get corrupted. 

What is most valuable?

The most valuable feature is that everybody can use the same tool. You can give a person permission to use AuditBoard and define their access to the Audit Table. For example, we can allow external auditors or clients to review our completed tests. The clients are attached to specific tests that happen regularly, like inventory counts and asset counts. Debt compliance is only done once annually.

For how long have I used the solution?

I have used AuditBoard for four years.

What do I think about the stability of the solution?

AuditBoard is highly stable. It has gone down a few times in the past four years. We contact technical support when that happens, and they usually get us back up in an hour or two.

How are customer service and support?

I rate AuditBoard IT support 10 out of 10. Their customer support is fantastic. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've had various products before, but AuditBoard is so much more advanced. The platform is built by auditors and accountants.

How was the initial setup?

The initial setup is somewhat difficult because it has multiple pieces that need to be stitched together. You have to integrate it with the business unit you want to test if you want to go down from the corporate level to the operational level. 

What's my experience with pricing, setup cost, and licensing?

I believe the license is based on the number of key controls that will be tested regularly. You can also pay extra for additional modules, like risk testing and operational audits, etc. 

What other advice do I have?

I rate AuditBoard 10 out of 10. If you're doing SOX testing, it's the most advanced tool you can buy. You can pay extra for more functionality like online risk testing and operational audits. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
AuditBoard
June 2025
Learn what your peers think about AuditBoard. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Daniel Cob - PeerSpot reviewer
Senior Manager, Global Internal Audit at BACARDI CANADA, INC.
Real User
Seamless audit process and highly user-friendly
Pros and Cons
  • "In AuditBoard, there are all the audit steps, including documentation, archiving, and tracking the progress of audits."

    What is our primary use case?

    My primary use case is for the audit process. AuditBoard has all the audit steps, including documentation, archiving, and tracking the progress of audits. It is an end-to-end tool for our audit.

    What is most valuable?

    It is very user-friendly. I have used other or similar solutions in the past, but it is the easiest to use. It allows me to do many things with self-service and allows me to customize the settings based on my needs. Its user interface is good.

    What needs improvement?

    Despite being user-friendly, sometimes it is not easy to find a feature, toggle, or make changes in the system. I need to access multiple setups to make the change in the system, and it needs some improvements in this area.

    AuditBoard uses templates and automatic reporting; it would be better if they improve data space and the feature in terms of automated reporting.

    For how long have I used the solution?

    I have been using AuditBoard for a year and a half, and I have been using the latest version because it automatically updates.

    What do I think about the stability of the solution?

    It is a fully stable solution.

    What do I think about the scalability of the solution?

    It is a scalable solution.

    How are customer service and support?

    The support team was always on time and had a quick response time. Although, it requires one or two interactions to get things working on their platform.

    It was a smooth process when we implemented the solution and tried to implement the historical data. Regardless, the support I received was responsive.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    It is easy. But when we implemented it, it was not straightforward because we were learning as we were implementing it. As we started using the solution more, it became easy, but it was not super straightforward.

    I would rate it a nine on a scale of one to ten, where ten is easy to set up, and one is super difficult.

    What about the implementation team?

    The initial setup took around two and a half months, from the first meeting to implementation.

    What was our ROI?

    It depends on the company's size; it is definitely worth the money.

    What other advice do I have?

    I have used two other solutions related to audit, and AuditBoard is the best of all. It is very user-friendly and allows me to do self-service. The overall support team is good. If I delete something accidentally, I can recover it easily.

    I rate it a nine out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2147754 - PeerSpot reviewer
    Senior Internal Auditor at a manufacturing company with 501-1,000 employees
    Real User
    Works efficiently and helps access the historical and real-time data easily
    Pros and Cons
    • "Its ability to share the data in real-time has helped us well."
    • "They should improve the solution's test sheets feature for ease of use."

    What is our primary use case?

    We use the solution for compliance management and documentation purposes.

    How has it helped my organization?

    The solution has worked as an efficient tool for us. Its ability to share real-time data has helped us well.

    What is most valuable?

    The solution's most valuable feature is the ease of accessing historical and real-time data.

    What needs improvement?

    They should improve the solution's test sheets feature for ease of use. They should include more features similar to Excel. They should also add a read-only feature so the entire corporation can access the solution. It will be helpful for everyone in the organization.

    For how long have I used the solution?

    We have been using the solution for one and a half years.

    What do I think about the stability of the solution?

    I rate the solution's stability as a nine. There are only a few times when it dropped down for a bit.

    What do I think about the scalability of the solution?

    I rate the solution's scalability as an eight. We have 20 users of the solution in our organization. If they add the read-only feature, we will plan to increase the usage.

    Which solution did I use previously and why did I switch?

    I have seen demos of Workiva. In comparison, AuditBoard is much smoother.

    What other advice do I have?

    I have previously used the solution for in-house database management for my company as well. It is a good solution. I recommend it over other solutions and rate it as a nine.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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