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Fred Carrera - PeerSpot reviewer
Internal Auditor
Real User
Mar 2, 2023
It keeps track of all the test documents online, and we can give our clients access to the platform
Pros and Cons
  • "The most valuable feature is that everybody can use the same tool. You can give a person permission to use AuditBoard and define their access to the Audit Table. For example, we can allow external auditors or clients to review our completed tests. The clients are attached to specific tests that happen regularly, like inventory counts and asset counts. Debt compliance is only done once annually."
  • "The initial setup is somewhat difficult because it has multiple pieces that need to be stitched together. You have to integrate it with the business unit you want to test if you want to go down from the corporate level to the operational level."

What is our primary use case?

AuditBoard is a tool for SOX auditing that holds your narratives or flowcharts. You can create control descriptions for your clients and narrative checks for their SOX testing. AuditBoard stores everything online, so you can go back to clients and review the information.  

How has it helped my organization?

AuditBoard keeps track of all the test documents online, so everything is there when you're doing interim walkthroughs or quarterly and year-end audits. If we identify any problems, we create an issue in AuditBoard and notify the client. The client can review the matter, and we will have a meeting to decide how to remedy it.

In the old days, we had to go to the client's place and make a PDF copy of the testing sheets, then upload them to our database. We had a bunch of PDF, Excel files, and various other documents stored in directories. There is always a risk that you might lose something or a file could get corrupted. 

What is most valuable?

The most valuable feature is that everybody can use the same tool. You can give a person permission to use AuditBoard and define their access to the Audit Table. For example, we can allow external auditors or clients to review our completed tests. The clients are attached to specific tests that happen regularly, like inventory counts and asset counts. Debt compliance is only done once annually.

For how long have I used the solution?

I have used AuditBoard for four years.

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What do I think about the stability of the solution?

AuditBoard is highly stable. It has gone down a few times in the past four years. We contact technical support when that happens, and they usually get us back up in an hour or two.

How are customer service and support?

I rate AuditBoard IT support 10 out of 10. Their customer support is fantastic. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've had various products before, but AuditBoard is so much more advanced. The platform is built by auditors and accountants.

How was the initial setup?

The initial setup is somewhat difficult because it has multiple pieces that need to be stitched together. You have to integrate it with the business unit you want to test if you want to go down from the corporate level to the operational level. 

What's my experience with pricing, setup cost, and licensing?

I believe the license is based on the number of key controls that will be tested regularly. You can also pay extra for additional modules, like risk testing and operational audits, etc. 

What other advice do I have?

I rate AuditBoard 10 out of 10. If you're doing SOX testing, it's the most advanced tool you can buy. You can pay extra for more functionality like online risk testing and operational audits. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Daniel Cob - PeerSpot reviewer
Senior Manager, Global Internal Audit at a manufacturing company with 51-200 employees
Real User
Feb 28, 2023
Seamless audit process and highly user-friendly
Pros and Cons
  • "In AuditBoard, there are all the audit steps, including documentation, archiving, and tracking the progress of audits."

    What is our primary use case?

    My primary use case is for the audit process. AuditBoard has all the audit steps, including documentation, archiving, and tracking the progress of audits. It is an end-to-end tool for our audit.

    What is most valuable?

    It is very user-friendly. I have used other or similar solutions in the past, but it is the easiest to use. It allows me to do many things with self-service and allows me to customize the settings based on my needs. Its user interface is good.

    What needs improvement?

    Despite being user-friendly, sometimes it is not easy to find a feature, toggle, or make changes in the system. I need to access multiple setups to make the change in the system, and it needs some improvements in this area.

    AuditBoard uses templates and automatic reporting; it would be better if they improve data space and the feature in terms of automated reporting.

    For how long have I used the solution?

    I have been using AuditBoard for a year and a half, and I have been using the latest version because it automatically updates.

    What do I think about the stability of the solution?

    It is a fully stable solution.

    What do I think about the scalability of the solution?

    It is a scalable solution.

    How are customer service and support?

    The support team was always on time and had a quick response time. Although, it requires one or two interactions to get things working on their platform.

    It was a smooth process when we implemented the solution and tried to implement the historical data. Regardless, the support I received was responsive.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    It is easy. But when we implemented it, it was not straightforward because we were learning as we were implementing it. As we started using the solution more, it became easy, but it was not super straightforward.

    I would rate it a nine on a scale of one to ten, where ten is easy to set up, and one is super difficult.

    What about the implementation team?

    The initial setup took around two and a half months, from the first meeting to implementation.

    What was our ROI?

    It depends on the company's size; it is definitely worth the money.

    What other advice do I have?

    I have used two other solutions related to audit, and AuditBoard is the best of all. It is very user-friendly and allows me to do self-service. The overall support team is good. If I delete something accidentally, I can recover it easily.

    I rate it a nine out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    AuditBoard
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    Gopichand Rajbhar - PeerSpot reviewer
    IT GRC Manager at a tech services company with 10,001+ employees
    Real User
    Nov 17, 2022
    User-friendly, simple to implement, and has lots of features
    Pros and Cons
    • "There are lots of features."
    • "Everything is there, and I have no disadvantage to note as of now."

    What is our primary use case?

    We have limited access, where we can do the risk assessment, check the evidence, and, if there are any deviations, we can put that remark in a comment. The reviewer will check that from their end. 

    In AuditBoard, companies have their own controls. According to ISO 27,001, in the risk assessment part, for example, for HR security, they have onboarding and offboarding. You can figure out how many employees joining and leaving within a month. Once the month is complete, HR uploads the data on AuditBoard, and we will rectify that. We will see how many employees leave the organization during that month. We will cross-verify that active directory user list, where we can compile all the active users and disabled users. If any deviation arises during that risk assessment, we remark in AuditBoard. This remark will automatically notify that respective team member via email. They will update the deviation accordingly. This is the flow of AuditBoard. 

    What is most valuable?

    There are lots of features. We like the reviewer and auditor, where they support you if you want to upload evidence. At the same time the reviewer or auditor can also put their remark. 

    The solution is user-friendly. It's easy to set up.

    You can easily find out how to proceed for reassessment, how to upload that evidence, and how you can put in a remark. Everything is a single console where you can easily track what you need.

    It's stable.

    The product is scalable. 

    They provide a demo to customers to allow them to explore the tools.

    What needs improvement?

    Everything is there, and I have no disadvantage to note as of now.

    For how long have I used the solution?

    I've been using the solution for one year.

    What do I think about the stability of the solution?

    It is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    We can scale the solution.

    Right now, ten team members are using the solution. It is a governance team.

    How are customer service and support?

    We've never contacted technical support. The team who installed it would be the people who would reach out if they came across issues. I wouldn't necessarily even reach out to them.

    Which solution did I use previously and why did I switch?

    I'm not sure if a different solution was used previously.

    How was the initial setup?

    The solution is easy to set up and very straightforward. It's not overly complex. 

    I'm not sure how long it takes to deploy the solution. A different team manages the process.

    What's my experience with pricing, setup cost, and licensing?

    I'm not sure about the exact cost of the solution.

    What other advice do I have?

    We're customers and end-users. 

    I'm not sure which version of the solution we are using. 

    I'd recommend the solution. It is very user-friendly. Of course, it depends on the budget a company has.

    I'd rate the solution nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2147754 - PeerSpot reviewer
    Senior Internal Auditor at a manufacturing company with 501-1,000 employees
    Real User
    Apr 5, 2023
    Works efficiently and helps access the historical and real-time data easily
    Pros and Cons
    • "Its ability to share the data in real-time has helped us well."
    • "They should improve the solution's test sheets feature for ease of use."

    What is our primary use case?

    We use the solution for compliance management and documentation purposes.

    How has it helped my organization?

    The solution has worked as an efficient tool for us. Its ability to share real-time data has helped us well.

    What is most valuable?

    The solution's most valuable feature is the ease of accessing historical and real-time data.

    What needs improvement?

    They should improve the solution's test sheets feature for ease of use. They should include more features similar to Excel. They should also add a read-only feature so the entire corporation can access the solution. It will be helpful for everyone in the organization.

    For how long have I used the solution?

    We have been using the solution for one and a half years.

    What do I think about the stability of the solution?

    I rate the solution's stability as a nine. There are only a few times when it dropped down for a bit.

    What do I think about the scalability of the solution?

    I rate the solution's scalability as an eight. We have 20 users of the solution in our organization. If they add the read-only feature, we will plan to increase the usage.

    Which solution did I use previously and why did I switch?

    I have seen demos of Workiva. In comparison, AuditBoard is much smoother.

    What other advice do I have?

    I have previously used the solution for in-house database management for my company as well. It is a good solution. I recommend it over other solutions and rate it as a nine.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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