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AuditBoard vs MetricStream comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AuditBoard
Ranking in GRC
7th
Ranking in IT Vendor Risk Management
11th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
MetricStream
Ranking in GRC
2nd
Ranking in IT Vendor Risk Management
3rd
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Continuous Controls Monitoring (2nd), IT Governance (2nd)
 

Mindshare comparison

As of November 2026, in the GRC category, the mindshare of AuditBoard is 2.7%, down from 5.2% compared to the previous year. The mindshare of MetricStream is 3.2%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
MetricStream3.2%
AuditBoard2.7%
Other94.1%
GRC
 

Featured Reviews

reviewer2562750 - PeerSpot reviewer
Vice President at a computer software company with 201-500 employees
Streamlined workflow and enhanced simplicity with an easy setup
I used AuditBoard primarily for risk assessment questionnaires in a very premature risk environment. I also have experience with IBM OpenPages, mostly for operational risk to track issues, to look at risks and controls The collaboration within my team had not yet significantly changed since…
CP
Senior GRC Analyst at a tech services company with 11-50 employees
Automated workflows have reduced manual follow-ups and improve third-party risk oversight
MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the well-documented instruction."
"The most significant feature of AuditBoard is its community tools. It provides an internal communication platform that enables users to communicate within the system rather than relying on external tools such as Outlook or Microsoft products. By communicating within the system, all interactions are centralized and accessible, promoting a streamlined workflow."
"The solution is user-friendly, easy to set up, and provides a single console where you can easily track what you need, including how to proceed for reassessment, how to upload evidence, and how to put in a remark."
"The most valuable feature is that everybody can use the same tool. You can give a person permission to use AuditBoard and define their access to the Audit Table. For example, we can allow external auditors or clients to review our completed tests. The clients are attached to specific tests that happen regularly, like inventory counts and asset counts. Debt compliance is only done once annually."
"There are lots of features."
"In AuditBoard, there are all the audit steps, including documentation, archiving, and tracking the progress of audits."
"I find the most significant elements of this solution are the out-of-the-box reporting, the ease of workflow, workflow management, and the ease of managing our audit process."
"Its ability to share the data in real-time has helped us well."
"For our client, MetricStream made the audits incredibly efficient, and in real time, I could provide the status of the audit to stakeholders, indicating which controls had deviations, which control was pending, and who it was pending on."
"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort, and it delivers strong ROI as an enterprise-wide GRC platform with value realized through automation, reduced compliance effort, improved visibility, and efficient auditing."
"MetricStream positively impacts our organization significantly by saving costs and enhancing our risk and compliance maturity."
"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"It has good features and good functionality, and our customers feel there is a lot of merit in that."
"MetricStream has impacted my organization positively as it helps implement the main QMS modules through this platform only: change control, deviation, and CAPA implementation, as I explained earlier."
"MetricStream was truly beneficial, easing the lives of everyone, including auditors and auditees, reinforcing its overall usefulness."
 

Cons

"They should improve the solution's test sheets feature for ease of use."
"Everything is there, and I have no disadvantage to note as of now."
"Some of that flexibility could be enhanced. When comparing Archer and TeamMate+, there is a little more open-ended in terms of certain of our audit processes and procedures. And there is significantly greater freedom in creating ad hoc audit processes and procedures, whereas AuditBoard is a little more limiting in this regard."
"AuditBoard is overly simple in some instances and there needs to be flexibility to make it more robust."
"AuditBoard could benefit from the addition of video capabilities, although it is not a necessity. Small companies that cannot afford licenses for Microsoft Teams or Zoom would benefit greatly from this feature, as it would enhance the communication process."
"After sending out a request to my network for documents, it would be great to have a receipt that shows who received the request and who did not."
"It is not easy to analyze the results of a survey as a whole."
"A handful of things in the solution need to be improved. One of them is better communication of updates to the system or tool itself."
"MetricStream is stable, but it is not 100% stable. It is a good product, yet I experience more data losses and flow control issues as data volume increases."
"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"From my standpoint, MetricStream is a bit costly. We spend a significant amount of money for the product, and I cannot disclose specifics due to confidentiality."
"MetricStream is a very costly application; we cannot save money."
"Since I have used MetricStream for the last three years, one of the top improvements that comes to my mind is enhanced user experience and UX/UI."
"The support part is terrible, rating about one out of ten."
"I think we were a bit skeptical about pricing and setup costs, as it required a significant upfront investment, but it is ultimately worth it since we see positive results from the investment, despite having to extend our budget to accommodate it."
 

Pricing and Cost Advice

"Pricing is variable, like with any technology, and is determined by how hard you wish to negotiate. You can get to a price you're willing to pay if you're willing to negotiate aggressively."
"I highly recommend this tool as the price is reasonable. However, consistent pricing is important, and having a loyalty program that rewards long-term customers with lower prices would be a great addition."
"They are flexible in terms of customers' needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Healthcare Company
9%
Manufacturing Company
8%
Real Estate/Law Firm
8%
Healthcare Company
11%
Financial Services Firm
11%
Outsourcing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with MetricStream?
I find MetricStream not user-friendly because while using it, it is very critical. It is not designed as a user-friendly app. We cannot understand the Indian English also. MetricStream needs to be ...
What is your primary use case for MetricStream?
My main use case for MetricStream involves the change control module, deviation module, and investigation modules. In the pharmaceutical organization I work in, for any change in procedure, we can ...
What advice do you have for others considering MetricStream?
My advice to others looking into using MetricStream is that it is not a user-friendly application. I would rate MetricStream a three out of ten because it was not troubleshooting the issue. Due to ...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Find out what your peers are saying about AuditBoard vs. MetricStream and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.