MetricStream vs RSA Archer comparison

MetricStream and RSA are both solutions in the GRC category. MetricStream is ranked #8 with an average rating of 5.5, while RSA is ranked #1 with an average rating of 7.5. MetricStream holds a 2.9% mindshare in G, compared to RSA’s 5.5% mindshare. Additionally, 71% of MetricStream users are willing to recommend the solution, compared to 92% of RSA users who would recommend it.

MetricStream

Read 6 MetricStream reviews

2,935 Views
2,465 Comparison Views

71% willing to recommend

RSA Archer

Read 42 RSA Archer reviews

7,279 Views
6,333 Comparison Views

92% willing to recommend

MetricStream

RSA Archer

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

RSA Archer and MetricStream compete in governance, risk, and compliance management. Data comparisons suggest MetricStream slightly leads with its comprehensive features, while users are more satisfied with RSA Archer's pricing and support.

Features: RSA Archer offers strong risk management, compliance automation, and a flexible framework for various GRC processes. MetricStream presents advanced capabilities in regulatory compliance, risk management, scalability, and analytics. Although RSA Archer has strengths in these areas, MetricStream's broader feature set provides a competitive edge.

Ease of Deployment and Customer Service: RSA Archer provides a straightforward deployment model and responsive support. MetricStream's cloud-based deployment may have a steeper learning curve but offers strong customization. RSA Archer's ease contrasts with MetricStream's robust support and implementation assistance, catering to different organizational needs.

Pricing and ROI: RSA Archer users report favorable setup costs and quicker ROI, appealing to cost-sensitive organizations. MetricStream, requiring higher initial investment, offers long-term returns from its extensive features, making the expense worthwhile. The trade-off between initial costs and feature depth highlights their differing value propositions.

To learn more, read our detailed MetricStream vs. RSA Archer Report (Updated: June 2026).

Buyer's Guide

MetricStream vs. RSA Archer

June 2026

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Helped 900,747 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MetricStream

Ranking in GRC

8th

Ranking in IT Governance

5th

Ranking in IT Vendor Risk Management

9th

Average Rating

6.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Continuous Controls Monitoring (4th)

RSA Archer

Ranking in GRC

1st

Ranking in IT Governance

1st

Ranking in IT Vendor Risk Management

5th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the GRC category, the mindshare of MetricStream is 2.9%, down from 5.4% compared to the previous year. The mindshare of RSA Archer is 5.5%, down from 17.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

GRC Mindshare Distribution
Product	Mindshare (%)
RSA Archer	5.5%
MetricStream	2.9%
Other	91.6%

GRC

Featured Reviews

reviewer2860572

Business Analyst at a energy/utilities company with 10,001+ employees

Centralized compliance workflows have improved audit readiness but still need better UX and analytics

Since I have used MetricStream for the last three years, one of the top improvements that comes to my mind is enhanced user experience and UX/UI. I believe that while MetricStream is highly configurable, some workflows can feel really complex for occasional users or first-time users, and I do not find the existing UI/UX experience very intuitive. A more intuitive interface with simplified navigation and role-based dashboards could reduce training time and improve user adoption for both first-time and occasional users. Additionally, MetricStream could include advanced analytics and AI capabilities. More AI-driven insights using predictive risk analysis and intelligent recommendations could help organizations identify compliance gaps before they become audit findings. Furthermore, simplified configuration and integration could be beneficial; configuring workflows, forms, and integrations currently requires a lot of specialized expertise. Low-code or no-code enhancements and easier integration with enterprise systems such as SharePoint, ServiceNow, SAP, or Azure DevOps could reduce implementation effort and operational time. The reporting needs enhancement, perhaps by including role-based reporting and simplifying the dashboard, which currently has too much information and can overwhelm first-time or occasional users. It would be better to show only what is necessary or introduce configurations to display what each user wants to see on their dashboard. MetricStream could definitely improve its accuracy and reliability of output. It could provide more curated, personalized recommendations instead of generic suggestions. Additionally, MetricStream could develop recommendations that align with role-based dashboards instead of providing uniform recommendations across the board.

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Celda Juby

Information Security Specialist at Dubai Health Authority

Centralized management strengthens compliance with good look and feel

From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has good features and good functionality, and our customers feel there is a lot of merit in that."

"For our client, MetricStream made the audits incredibly efficient, and in real time, I could provide the status of the audit to stakeholders, indicating which controls had deviations, which control was pending, and who it was pending on."

"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."

"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."

"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."

"The interface is mobile-friendly and it is getting a good response from our customers."

"The part I liked about Archer was the risk assessment for deficiencies and being able to use it there."

"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."

"The Advance Workflow feature simplifies things."

"RSA Archer has reduced the time and effort required for meetings."

"Enables development of any application, automation of any workflow including the GRC work processes."

"Makes auditing much more convenient."

"The product is very flexible."

"Flexible record permissions and data import features."

More RSA Archer pros

Cons

"I would like to see out-of-the-box integration with more security, it would be helpful."

"MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself."

"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."

"Since I have used MetricStream for the last three years, one of the top improvements that comes to my mind is enhanced user experience and UX/UI."

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."

"The support part is terrible, rating about one out of ten."

"The bullet chart is the best graph for my purposes, and it should be available for inclusion in the dashboards."

"We've noticed recently with the advanced workflow jobs that we're receiving some errors. It's a showstopper for us and it's clear that some kind of development support is needed."

"It would be nice if RSA Archer featured more customization. When customers are updating, they should be notified whether certain updates are optional. The install screen should not proceed to the next page unless we make some selections about which updates we want to install."

"The product is expensive."

"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."

"The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you have to scroll or type elsewhere and copy-paste it. It's very inconvenient."

"The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky."

"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."

More RSA Archer cons

Pricing and Cost Advice

"They are flexible in terms of customers' needs."

"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."

"The solution's price should be reduced. You only have to pay the license and there are no additional fees."

"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."

"I am not sure about other companies, but it's quite expensive."

"The solution’s pricing is moderate."

"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."

"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."

"Fairly highly-priced, especially for smaller companies."

More RSA Archer pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Healthcare Company

11%

Real Estate/Law Firm

Educational Organization

Financial Services Firm

18%

Insurance Company

11%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	25

Questions from the Community

What needs improvement with MetricStream?

MetricStream can be improved in the area of developers. There are two parts of developers: those who prepare solutions for clients and those from India who support the application. The support part...

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What is your primary use case for MetricStream?

My main use case for MetricStream was that I was a developer and I prepared templates for a client while also testing the UI platform for the client. I can give a specific example of a template I p...

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What advice do you have for others considering MetricStream?

The advice I would give to others looking into using MetricStream is to not use MetricStream. I would rate this recommendation a four out of ten.

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What needs improvement with RSA Archer?

While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...

See all answers

What is your primary use case for RSA Archer?

Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...

See all answers

What advice do you have for others considering RSA Archer?

I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...

See all answers

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Compared 3% of the time

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Product Reports

Buyer's Guide

MetricStream

June 2026

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Buyer's Guide

RSA Archer

June 2026

Download RSA Archer product report

Also Known As

No data available

Archer

Overview

MetricStream is a cloud-based platform providing robust audit, compliance, and risk management tools. Users enjoy features like mobile interfaces and centralized risk libraries, though some report interface flow issues and technical support challenges.

MetricStream stands out for its audit, risk, and compliance capabilities, delivering customizable and standardized risk management across departments. Its comprehensive dashboards and reporting tools streamline compliance processes, reducing planning time and breaking down silos. Though described as a pricier option, it efficiently integrates risk elements and supports users with mobile interfaces and cloud availability. Areas for improvement include enhancing security integration, improving interface flow, and boosting support services, particularly from India.

What features does MetricStream offer?

Mobile-Friendly Interfaces: Provides easy access to risk and compliance tools on mobile devices.
Cloud Availability: Ensures scalability and data accessibility across regions.
Comprehensive Dashboards: Offers detailed insights for compliance and audit processes.
Centralized Risk Libraries: Facilitates standardized risk management across departments.
Robust Reporting Tools: Enhances governance with detailed reports and analytics.

What benefits can users find in MetricStream reviews?

Reduces Silos: Streamlines processes and improves communication across departments.
Saves Planning Time: Offers efficient audit process management and compliance adherence.
Efficient Integration: Combines risk elements effectively for comprehensive governance.

System integrators utilize MetricStream in audit and risk management, focusing on template preparation and UI testing. They assemble components like Lego pieces, but face challenges with larger solutions requiring developer participation for code alterations. Initial implementation is often delayed by India-based technical support, impacting operations. Enterprise and Operations Risk Management are commonly employed with MetricStream, highlighting its industry relevance.

MetricStream

RSA Archer provides robust risk management, compliance, and vendor management with intuitive features for customizable and streamlined governance tasks.

RSA Archer delivers integrated solutions supporting risk management and compliance tasks. Its adaptive interface and customizable options enhance workflows, making it valuable for organizations requiring automation, advanced workflows, and easy integration capabilities. While offering flexibility and configuration power, users note potential enhancements for integration, reporting, and interface updates.

What are the key features of RSA Archer?

Easy Implementation: Facilitates quick setup and deployment.
Automation: Streamlines routine tasks for efficiency.
Advanced Workflows: Allows configuration of complex processes.
Dashboards: Provides visual insights into organizational data.
Integration Capabilities: Ensures seamless connectivity with external systems.
Reporting Features: Generates detailed reports for informed decision-making.
Customizable Permissions: Enhances control over access and roles.

What benefits or ROI should be considered?

Streamlined Processes: Reduces time spent on regulatory compliance tasks.
Improved Data Integration: Offers cohesive and actionable insights.
Configuration Flexibility: Adapts to specific business requirements.
Risk Mitigation: Enhances the ability to manage potential risks proactively.
Enhanced Governance: Strengthens adherence to industry standards and policies.

In the finance, public, and IT sectors, RSA Archer is utilized for managing risk and compliance. Organizations leverage its capabilities for third-party risk, policy management, and security assessments, providing tailored solutions for regulatory compliance and operational risk management. Integration with platforms like ServiceNow enhances its utility within enterprise environments.

RSA

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank

T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial

Buyer's Guide

MetricStream vs. RSA Archer

June 2026

Free Report: MetricStream vs. RSA Archer

Find out what your peers are saying about MetricStream vs. RSA Archer and other solutions. Updated: June 2026.

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