MetricStream vs RSA Archer comparison

MetricStream and RSA are both solutions in the GRC category. MetricStream is ranked #9 with an average rating of 5.5, while RSA is ranked #1 with an average rating of 7.5. MetricStream holds a 3.2% mindshare in G, compared to RSA’s 5.9% mindshare. Additionally, 60% of MetricStream users are willing to recommend the solution, compared to 92% of RSA users who would recommend it.

MetricStream

Read 4 MetricStream reviews

2,470 Views
2,075 Comparison Views

60% willing to recommend

RSA Archer

Read 42 RSA Archer reviews

6,476 Views
5,569 Comparison Views

92% willing to recommend

MetricStream

RSA Archer

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

RSA Archer and MetricStream compete in governance, risk, and compliance management. Data comparisons suggest MetricStream slightly leads with its comprehensive features, while users are more satisfied with RSA Archer's pricing and support.

Features: RSA Archer offers strong risk management, compliance automation, and a flexible framework for various GRC processes. MetricStream presents advanced capabilities in regulatory compliance, risk management, scalability, and analytics. Although RSA Archer has strengths in these areas, MetricStream's broader feature set provides a competitive edge.

Ease of Deployment and Customer Service: RSA Archer provides a straightforward deployment model and responsive support. MetricStream's cloud-based deployment may have a steeper learning curve but offers strong customization. RSA Archer's ease contrasts with MetricStream's robust support and implementation assistance, catering to different organizational needs.

Pricing and ROI: RSA Archer users report favorable setup costs and quicker ROI, appealing to cost-sensitive organizations. MetricStream, requiring higher initial investment, offers long-term returns from its extensive features, making the expense worthwhile. The trade-off between initial costs and feature depth highlights their differing value propositions.

To learn more, read our detailed MetricStream vs. RSA Archer Report (Updated: April 2026).

Buyer's Guide

MetricStream vs. RSA Archer

April 2026

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Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MetricStream

Ranking in GRC

9th

Ranking in IT Governance

5th

Ranking in IT Vendor Risk Management

10th

Average Rating

7.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Continuous Controls Monitoring (4th)

RSA Archer

Ranking in GRC

1st

Ranking in IT Governance

1st

Ranking in IT Vendor Risk Management

4th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the GRC category, the mindshare of MetricStream is 3.2%, down from 5.4% compared to the previous year. The mindshare of RSA Archer is 5.9%, down from 17.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

GRC Mindshare Distribution
Product	Mindshare (%)
RSA Archer	5.9%
MetricStream	3.2%
Other	90.9%

GRC

Featured Reviews

John Quant

Owner at a consultancy with 1-10 employees

Centralized risk libraries have streamlined audits and now highlight clunky workflows and upgrades

MetricStream can be improved in several areas. Sometimes the overall flow of the application can seem a bit clunky, based on feedback from clients. From my understanding and what I have heard from developers within MetricStream during my deeper use of the application, the application seems to have been developed within silos, and the interaction of certain applications internally could definitely be improved in terms of the overall coding that exists between applications within the solution. The only improvement I suggest for MetricStream is to gather a collaborative think tank from several of the largest clients and compile feedback to prioritize suggested enhancements from multiple organizations.

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Celda Juby

Information Security Specialist at Dubai Health Authority

Centralized management strengthens compliance with good look and feel

From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."

"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."

"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."

"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."

"The interface is mobile-friendly and it is getting a good response from our customers."

"It has good features and good functionality, and our customers feel there is a lot of merit in that."

"From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity."

"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."

"Risk management is one of the most impressive features of Archer, especially with the recent restructuring of the user interface."

"It has the best workload management features."

"It is enterprise-wide accessible, so it is very helpful for all the employees in our bank, with inbuilt modules for issue management, risk identification, risk assessment, and policy exception management, plus intuitive workflows and a self-explanatory user interface that can be customized to meet our requirements."

"I like how Archer requires very little programming ability. A person with minimum coding experience can configure the necessary fields in Archer. It's more of a drag-and-drop solution."

"It's really a one-stop-shop and a great feature compared to what other tools offer."

"I like the dashboards and reporting features; it's easy to gather reports quickly which is great when your VP is waiting for the KPIs."

More RSA Archer pros

Cons

"I would like to see out-of-the-box integration with more security, it would be helpful."

"The support part is terrible, rating about one out of ten."

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version."

"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."

"I would like to see out-of-the-box integration with more security, it would be helpful."

"The solution as a whole could be simplified."

"I would like to have the ability to build and maintain an inventory of personal data processing activities and assets utilizing a purpose-built taxonomy and data structure."

"The main improvement I would like to see in the on-premises version is the amount of data the product can hold."

"Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed."

"Initially, technical support is a little weak, and I would rate it six out of ten. The issue with initial support is that new engineers are often not as experienced."

"The financial area of RSA Archer has room for improvement."

"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."

"I find the tech support to be inadequately knowledgeable."

More RSA Archer cons

Pricing and Cost Advice

"They are flexible in terms of customers' needs."

"The solution is not at all a cheap product."

"The solution's price should be reduced. You only have to pay the license and there are no additional fees."

"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."

"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."

"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."

"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."

"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."

"Fairly highly-priced, especially for smaller companies."

More RSA Archer pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Healthcare Company

Educational Organization

Manufacturing Company

Financial Services Firm

20%

Insurance Company

12%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	25

Questions from the Community

What needs improvement with MetricStream?

MetricStream can be improved in the area of developers. There are two parts of developers: those who prepare solutions for clients and those from India who support the application. The support part...

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What is your primary use case for MetricStream?

My main use case for MetricStream was that I was a developer and I prepared templates for a client while also testing the UI platform for the client. I can give a specific example of a template I p...

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What advice do you have for others considering MetricStream?

The advice I would give to others looking into using MetricStream is to not use MetricStream. I would rate this recommendation a four out of ten.

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What needs improvement with RSA Archer?

While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...

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What is your primary use case for RSA Archer?

Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...

See all answers

What advice do you have for others considering RSA Archer?

I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...

See all answers

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Compared 3% of the time

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Compared 3% of the time

NAVEX Global vs RSA Archer

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Product Reports

Buyer's Guide

MetricStream

April 2026

Download MetricStream product report

Buyer's Guide

RSA Archer

April 2026

Download RSA Archer product report

Also Known As

No data available

Archer

Overview

MetricStream is a cloud-based platform providing robust audit, compliance, and risk management tools. Users enjoy features like mobile interfaces and centralized risk libraries, though some report interface flow issues and technical support challenges.

MetricStream stands out for its audit, risk, and compliance capabilities, delivering customizable and standardized risk management across departments. Its comprehensive dashboards and reporting tools streamline compliance processes, reducing planning time and breaking down silos. Though described as a pricier option, it efficiently integrates risk elements and supports users with mobile interfaces and cloud availability. Areas for improvement include enhancing security integration, improving interface flow, and boosting support services, particularly from India.

What features does MetricStream offer?

Mobile-Friendly Interfaces: Provides easy access to risk and compliance tools on mobile devices.
Cloud Availability: Ensures scalability and data accessibility across regions.
Comprehensive Dashboards: Offers detailed insights for compliance and audit processes.
Centralized Risk Libraries: Facilitates standardized risk management across departments.
Robust Reporting Tools: Enhances governance with detailed reports and analytics.

What benefits can users find in MetricStream reviews?

Reduces Silos: Streamlines processes and improves communication across departments.
Saves Planning Time: Offers efficient audit process management and compliance adherence.
Efficient Integration: Combines risk elements effectively for comprehensive governance.

System integrators utilize MetricStream in audit and risk management, focusing on template preparation and UI testing. They assemble components like Lego pieces, but face challenges with larger solutions requiring developer participation for code alterations. Initial implementation is often delayed by India-based technical support, impacting operations. Enterprise and Operations Risk Management are commonly employed with MetricStream, highlighting its industry relevance.

MetricStream

RSA Archer provides robust risk management, compliance, and vendor management with intuitive features for customizable and streamlined governance tasks.

RSA Archer delivers integrated solutions supporting risk management and compliance tasks. Its adaptive interface and customizable options enhance workflows, making it valuable for organizations requiring automation, advanced workflows, and easy integration capabilities. While offering flexibility and configuration power, users note potential enhancements for integration, reporting, and interface updates.

What are the key features of RSA Archer?

Easy Implementation: Facilitates quick setup and deployment.
Automation: Streamlines routine tasks for efficiency.
Advanced Workflows: Allows configuration of complex processes.
Dashboards: Provides visual insights into organizational data.
Integration Capabilities: Ensures seamless connectivity with external systems.
Reporting Features: Generates detailed reports for informed decision-making.
Customizable Permissions: Enhances control over access and roles.

What benefits or ROI should be considered?

Streamlined Processes: Reduces time spent on regulatory compliance tasks.
Improved Data Integration: Offers cohesive and actionable insights.
Configuration Flexibility: Adapts to specific business requirements.
Risk Mitigation: Enhances the ability to manage potential risks proactively.
Enhanced Governance: Strengthens adherence to industry standards and policies.

In the finance, public, and IT sectors, RSA Archer is utilized for managing risk and compliance. Organizations leverage its capabilities for third-party risk, policy management, and security assessments, providing tailored solutions for regulatory compliance and operational risk management. Integration with platforms like ServiceNow enhances its utility within enterprise environments.

RSA

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank

T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial

Buyer's Guide

MetricStream vs. RSA Archer

April 2026

Free Report: MetricStream vs. RSA Archer

Find out what your peers are saying about MetricStream vs. RSA Archer and other solutions. Updated: April 2026.

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