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Diligent One Platform (formerly Highbond) vs RSA Archer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
20th
Ranking in IT Governance
7th
Ranking in IT Vendor Risk Management
19th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 2.0%, down from 2.9% compared to the previous year. The mindshare of RSA Archer is 5.9%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.9%
Diligent One Platform (formerly Highbond)2.0%
Other92.1%
GRC
 

Featured Reviews

WW
Data Analyst at Rhythex
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have far more visibility into our compliance, risks and controls over the areas we are managing versus accepting risk, and Rsam has also been extremely helpful with the annual audits we receive from our regulators."
"In one year we were able to accomplish what we could not in our 3 year Archer contract, and we did it with half the consulting services and one-third the administrators."
"The most valuable feature is automation."
"It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance."
"There is absolutely no doubt that it is a very good tool for audit management as a whole."
"Community content in the Archer Exchange is very valuable."
"In two to three months, even non-technical people can be masters of the product."
"It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
"From my perspective as a customer and end user, RSA is about the look and feel."
"The risks which impact the organization or the IT section are presented in a well-displayed manner, which helps us to plan for, manage, or even mitigate risks."
"Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
 

Cons

"While they don't need as much consulting to get the product implemented, I do wish they had more available."
"The cost of the solution is expensive and needs improvement."
"RSA Archer's technical support is a little disappointing because the first level is always manned by junior members who don't have much technical expertise."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"The bullet chart is the best graph for my purposes, and it should be available for inclusion in the dashboards."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"A remaining area for improvement is integration. There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"It's resource-hungry, that's the best way of putting it."
"Archer could be improved by having more customization."
"Archer's performance could be improved - older versions can be very slow, and the application crashes from time to time."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"The solution’s pricing is moderate."
"I am not sure about other companies, but it's quite expensive."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"Fairly highly-priced, especially for smaller companies."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
17%
Outsourcing Company
10%
Insurance Company
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
Archer
 

Overview

 

Sample Customers

CNA Insurance
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. RSA Archer and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.