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Diligent One Platform (formerly Highbond) vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
16th
Ranking in IT Governance
9th
Ranking in IT Vendor Risk Management
24th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 3.0%, down from 3.9% compared to the previous year. The mindshare of RSA Archer is 15.9%, down from 16.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

WW
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is automation."
"The solution has helped our organization manage our internal and external activities."
"First of all, its access control feature where it provides application level access, solution level access, and even recall access, as well."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
"Integration is another great aspect of RSA Archer. From the beginning, integration has been a central focus for RSA, and Archer has always integrated well with most tools on the market today."
"Archer has simplified our security audits. It's made it easier to raise and trigger questionnaires to customers."
"Even non-technical people can be masters of the product."
"Easy to implement with a high level of automation."
"I like how Archer requires very little programming ability. A person with minimum coding experience can configure the necessary fields in Archer. It's more of a drag-and-drop solution."
 

Cons

"The cost of the solution is expensive and needs improvement."
"I would like to have the ability to build and maintain an inventory of personal data processing activities and assets utilizing a purpose-built taxonomy and data structure."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"A remaining area for improvement is integration. There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"I find the tech support to be inadequately knowledgeable."
"Some areas are not truly automated but are only scheduled."
"In a future release, there should be an option to upload the main data."
"If you need to integrate the RSA products with another SEIM solution, then it doesn't work properly."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"I am not sure about other companies, but it's quite expensive."
"The solution is not at all a cheap product."
"The price of the solution is very affordable."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"The solution’s pricing is moderate."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
10%
Computer Software Company
7%
Energy/Utilities Company
6%
Financial Services Firm
23%
Insurance Company
12%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
Archer
 

Overview

 

Sample Customers

CNA Insurance
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. RSA Archer and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.