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MetricStream vs Workiva Wdesk comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetricStream
Ranking in GRC
8th
Average Rating
6.8
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
Continuous Controls Monitoring (4th), IT Governance (5th), IT Vendor Risk Management (9th)
Workiva Wdesk
Ranking in GRC
10th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
Business Performance Management (12th), Financial Close Software (6th)
 

Mindshare comparison

As of June 2026, in the GRC category, the mindshare of MetricStream is 2.9%, down from 5.4% compared to the previous year. The mindshare of Workiva Wdesk is 2.7%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
MetricStream2.9%
Workiva Wdesk2.7%
Other94.4%
GRC
 

Featured Reviews

reviewer2860572 - PeerSpot reviewer
Business Analyst at a energy/utilities company with 10,001+ employees
Centralized compliance workflows have improved audit readiness but still need better UX and analytics
Since I have used MetricStream for the last three years, one of the top improvements that comes to my mind is enhanced user experience and UX/UI. I believe that while MetricStream is highly configurable, some workflows can feel really complex for occasional users or first-time users, and I do not find the existing UI/UX experience very intuitive. A more intuitive interface with simplified navigation and role-based dashboards could reduce training time and improve user adoption for both first-time and occasional users. Additionally, MetricStream could include advanced analytics and AI capabilities. More AI-driven insights using predictive risk analysis and intelligent recommendations could help organizations identify compliance gaps before they become audit findings. Furthermore, simplified configuration and integration could be beneficial; configuring workflows, forms, and integrations currently requires a lot of specialized expertise. Low-code or no-code enhancements and easier integration with enterprise systems such as SharePoint, ServiceNow, SAP, or Azure DevOps could reduce implementation effort and operational time. The reporting needs enhancement, perhaps by including role-based reporting and simplifying the dashboard, which currently has too much information and can overwhelm first-time or occasional users. It would be better to show only what is necessary or introduce configurations to display what each user wants to see on their dashboard. MetricStream could definitely improve its accuracy and reliability of output. It could provide more curated, personalized recommendations instead of generic suggestions. Additionally, MetricStream could develop recommendations that align with role-based dashboards instead of providing uniform recommendations across the board.
reviewer2510292 - PeerSpot reviewer
Corporate ESG Analyst at a university with 1,001-5,000 employees
Has cross-functional connectivity but improvement is needed in script encoding
The tool's deployment is quick. Once the program is set up, you're ready to collect data and connect it to your report. The deployment team's size depends on the size of the company and how many different data providers you're utilizing. Some companies have one person doing everything, while others have a huge team. We're on the latter end of it, with many people involved. One great thing about the platform is that everything is consolidated in one place, providing a single resource for everyone. This is a benefit. The maintenance of the solution depends on the experience of the person managing the company's program. The company might have a contractor handling the back end and software management if they're low-level and only analyzing the data. However, if you have someone experienced with software and script encoding, that person might be the analyst and managing the program. Generally, most people are just analysts and not managing the software. There's an opportunity for improvement in user management of their software, and I hope they address this gap before the year ends.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is mobile-friendly and it is getting a good response from our customers."
"It has good features and good functionality, and our customers feel there is a lot of merit in that."
"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."
"For our client, MetricStream made the audits incredibly efficient, and in real time, I could provide the status of the audit to stakeholders, indicating which controls had deviations, which control was pending, and who it was pending on."
"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"The cross-functionality between connectivity, whether through API connections between different software platforms or the connection of data collection to the actual written ESG report, is highly valuable. The connectivity of all these aspects significantly aids in data assurance, which I consider a bonus."
"The most valuable feature is its ability to easily upload and update financial results, creating a dynamic data sheet."
"Workiva Wdesk is pretty good in terms of getting the data from the system, automating the reporting schedules...It has a very good integration with ERP tools."
"The collaboration within the platform is valuable."
"It makes the compliance process more efficient and more effective."
"It helps you to maintain a backup of your data, including the connectivity with the tables, which provides a user-friendly way to handle and access your files."
"Workiva Wdesk has a flow diagram that is standardized, making it easy for people to file documents on ECDAs, which are in HTML format."
 

Cons

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself."
"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"The support part is terrible, rating about one out of ten."
"Since I have used MetricStream for the last three years, one of the top improvements that comes to my mind is enhanced user experience and UX/UI."
"The speed must be improved."
"One area where Workiva Wdesk could improve is by ensuring that its cloud-based system is fully compatible with the most current versions of PowerPoint and Excel."
"The most critical issue is the need to shift between uppercase and lowercase."
"At this point, I don't see a compelling reason to invest in Workiva. It may be necessary for compliance and controlling the version of SCC, but not everyone needs its high-end capabilities."
"Regarding the solution, reporting has certain areas that can be considered for improvement."
"With this product, it's more about the integrated data model where you can have a one-to-many/many-to-one relationship between your policies and processes, risks, and controls. They need to showcase how you can put those pieces together."
"The tool's script encoding needs to be updated to make it more user-friendly and less of a manual process when changes are made to a company's program. Those changes happen frequently due to mandatory or voluntary reporting requirements, leading to lost linkage connections that must be manually reset each time a change is made. This aspect is not functional now, and I see it as an opportunity for improvement."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
"Our clients in Asia think that the solution is too expensive."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Healthcare Company
11%
Real Estate/Law Firm
7%
Educational Organization
6%
Financial Services Firm
16%
Manufacturing Company
9%
Construction Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What needs improvement with MetricStream?
MetricStream can be improved in the area of developers. There are two parts of developers: those who prepare solutions for clients and those from India who support the application. The support part...
What is your primary use case for MetricStream?
My main use case for MetricStream was that I was a developer and I prepared templates for a client while also testing the UI platform for the client. I can give a specific example of a template I p...
What advice do you have for others considering MetricStream?
The advice I would give to others looking into using MetricStream is to not use MetricStream. I would rate this recommendation a four out of ten.
What needs improvement with Workiva Wdesk?
The tool's script encoding needs to be updated to make it more user-friendly and less of a manual process when changes are made to a company's program. Those changes happen frequently due to mandat...
What advice do you have for others considering Workiva Wdesk?
I've been working with the tool's script encoding departments and top management to address gaps in their script encoding. They are working towards closing these gaps to ensure we can continue usin...
 

Comparisons

 

Also Known As

No data available
Wdesk
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Noodles Company, eBay, Winnebago, American Assets Trust, AmericanEnterprise, Calpian, Capstone Infrastructure, Cascades, Circor International, Coeur Mining, Davey, Dr Pepper Snapple
Find out what your peers are saying about MetricStream vs. Workiva Wdesk and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.