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MetricStream pros and cons

Vendor: MetricStream
3.5 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

MetricStream has good features and functionality, which customers find valuable.
Audit teams have reduced annual planning time by about two weeks, enabling additional audits.
It offers an all-in-one capability that negates the need for scripting or additional audits.
Key features include usability and ease of configuration, allowing centralized information access.
MetricStream provides real-time indicators and information for executives.

CONS

MetricStream lacks out-of-the-box integration with advanced security features.
Clients face difficulties with re-implementing customizations after significant upgrades.
Support services for MetricStream have been rated very poorly.
The need for additional dashboards and reports, including geographical and trend analyses, is noted.
Enhancements in the mobile version are required.
 

MetricStream Pros review quotes

JQ
Owner at a consultancy with 1-10 employees
Mar 17, 2026
Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing.
reviewer2809377 - PeerSpot reviewer
Tech Lead And Dev Ops Engineer at a healthcare company with 51-200 employees
Mar 16, 2026
MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits.
AP
Practice Lead Cybersecurity at Finesse Global
Jun 29, 2021
The interface is mobile-friendly and it is getting a good response from our customers.
Learn what your peers think about MetricStream. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
it_user870456 - PeerSpot reviewer
CEO & President at a tech services company with 1-10 employees
May 16, 2018
Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives.
 

MetricStream Cons review quotes

JQ
Owner at a consultancy with 1-10 employees
Mar 17, 2026
MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades.
reviewer2809377 - PeerSpot reviewer
Tech Lead And Dev Ops Engineer at a healthcare company with 51-200 employees
Mar 16, 2026
The support part is terrible, rating about one out of ten.
AP
Practice Lead Cybersecurity at Finesse Global
Jun 29, 2021
I would like to see out-of-the-box integration with more security, it would be helpful.
Learn what your peers think about MetricStream. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
it_user870456 - PeerSpot reviewer
CEO & President at a tech services company with 1-10 employees
May 16, 2018
We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful.