MetricStream vs SecurityScorecard comparison

MetricStream and SecurityScorecard are both solutions in the IT Vendor Risk Management category. MetricStream is ranked #4 with an average rating of 6.7, while SecurityScorecard is ranked #1 with an average rating of 8.1. MetricStream holds a 4.9% mindshare in IVRM, compared to SecurityScorecard’s 5.2% mindshare. Additionally, 76% of MetricStream users are willing to recommend the solution, compared to 92% of SecurityScorecard users who would recommend it.

MetricStream

Read 12 MetricStream reviews

3,847 Views
1,462 Comparison Views

76% willing to recommend

SecurityScorecard

Read 13 SecurityScorecard reviews

3,700 Views
2,368 Comparison Views

92% willing to recommend

MetricStream

SecurityScorecard

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

MetricStream and SecurityScorecard compete in governance, risk, and compliance management. SecurityScorecard often has an advantage due to its cybersecurity rating features, aligning well with user preferences despite MetricStream's pricing and support.

Features:MetricStream focuses on integrated risk management, audit management, and compliance automation, supporting extensive risk management processes. SecurityScorecard provides cybersecurity risk ratings, continuous monitoring, and in-depth security analytics, with a primary focus on cybersecurity risk assessment and monitoring.

Ease of Deployment and Customer Service:MetricStream offers a robust deployment model with support for complex integrations and customizations. SecurityScorecard offers a straightforward deployment approach with a focus on cloud-based solutions and quick resolutions through responsive customer service.

Pricing and ROI:MetricStream generally has a higher initial setup cost but promises considerable long-term ROI with its risk management solutions. SecurityScorecard has a lower setup cost, providing quick cybersecurity insights and potentially higher ROI by focusing on preventing security incidents.

To learn more, read our detailed MetricStream vs. SecurityScorecard Report (Updated: June 2026).

Buyer's Guide

MetricStream vs. SecurityScorecard

June 2026

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Helped 908,800 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.1

MetricStream enhances ROI by reducing manual tasks, improving audits, and lowering compliance costs, with quick ROI realization.

Sentiment score

6.1

SecurityScorecard enhances security visibility and efficiency, improving scores and reducing premiums, yielding 176% ROI over three years.

It delivers strong ROI as an enterprise-wide GRC platform with value realized through automation, reduced compliance effort, improved visibility, and efficient auditing.

Chaitanyap Chaitanyap

Senior GRC Analyst at a tech services company with 11-50 employees

I definitely saw a return on investment; there was a lesser number of audit headcount required, which saved us money and time on audits.

reviewer2860599

Student at a university with 501-1,000 employees

There is a measurable return on investment since we have reduced the time for Risk and Control Assessment from three to four months to approximately 30 to 40 days, which lowers costs significantly.

reviewer2865984

GRC Senior Manager at a tech vendor with 10,001+ employees

For more quotes and insights, download the MetricStream report

This resulting in a lower insurance premium cost for us and considerable cost savings overall, which made our management very pleased with the progress.

Aayush Gangwar

Application security engineer at a media company with 51-200 employees

The biggest benefit is visibility, allowing organizations to understand their risks, vulnerabilities, and potential threats.

reviewer2596755

Regional Director at a tech services company with 51-200 employees

We have seen a clear return on investment, and in terms of the metrics, the time saver is in the reduction of time spent.

Adriana Cumbajin

SOC analyst at BUSINESS IT

For more quotes and insights, download the SecurityScorecard report

Customer Service

Sentiment score

7.2

MetricStream's customer support is responsive and expert but faces occasional language and service challenges despite positive feedback.

Sentiment score

7.4

SecurityScorecard's customer support is knowledgeable and available 24/7, but users report delayed response times despite improvements.

Additionally, when needed, they help set up additional training to walk us through demos of each module to help us make the best use of MetricStream for our organization's needs.

reviewer2860572

Business Analyst at a energy/utilities company with 10,001+ employees

We had to engage with senior management from time to time, but they were responsive and quick in working through our issues.

John Quant

Owner at a consultancy with 1-10 employees

Customer support was very quick to respond anytime I needed assistance.

reviewer2860599

Student at a university with 501-1,000 employees

For more quotes and insights, download the MetricStream report

They need better organization to support their customer volume.

reviewer2596755

Regional Director at a tech services company with 51-200 employees

they continue to assist us with bi-monthly sync-up calls whenever we face issues with the platform regarding risk and how to improve our security score

Aayush Gangwar

Application security engineer at a media company with 51-200 employees

I would rate the customer support for SecurityScorecard nine out of 10.

Akhilesh Mishra

Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.

For more quotes and insights, download the SecurityScorecard report

Scalability Issues

Sentiment score

7.8

MetricStream's adaptable scalability supports diverse industries, offering robust automation for enterprises while requiring careful configuration for efficiency.

Sentiment score

6.3

SecurityScorecard offers a scalable, adaptable service ideal for medium to large enterprises, though not suited for Fortune 500 firms.

It is an enterprise-grade platform designed to support large global organizations with thousands of users, handling high volumes of risk controls, audits, issues, and assessments.

Chaitanyap Chaitanyap

Senior GRC Analyst at a tech services company with 11-50 employees

The biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades.

John Quant

Owner at a consultancy with 1-10 employees

MetricStream demonstrates strong scalability by supporting enterprise compliance programs with large volumes of regulatory requirements, controls, assessments, evidence records, and user activity.

reviewer2860572

Business Analyst at a energy/utilities company with 10,001+ employees

For more quotes and insights, download the MetricStream report

The product is suitable for medium to large businesses, typically with a revenue range from $200 million to a couple of billion dollars.

reviewer2596755

Regional Director at a tech services company with 51-200 employees

My experience with SecurityScorecard is that it is highly scalable and can handle more vendors or users as my organization grows.

Adriana Cumbajin

SOC analyst at BUSINESS IT

For more quotes and insights, download the SecurityScorecard report

Stability Issues

Sentiment score

7.9

MetricStream is stable, effective for tasks, despite occasional complexities and data losses, ensuring smooth operations and user experience.

Sentiment score

8.2

SecurityScorecard is highly stable, rated 9/10, with 99.99% uptime, appreciated for performance speed and reliable browser extension.

MetricStream performs well in managing large volumes of data.

reviewer2860572

Business Analyst at a energy/utilities company with 10,001+ employees

We had the necessary infrastructure in place, including minimum server space and RAM requirements, so we did not experience any outages or issues.

reviewer2867640

Deputy Manager at a construction company with 10,001+ employees

I experience more data losses and flow control issues as data volume increases.

reviewer2870409

Software Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the MetricStream report

I find SecurityScorecard stable for our organization, as I have not encountered any downtime.

Aayush Gangwar

Application security engineer at a media company with 51-200 employees

For more quotes and insights, download the SecurityScorecard report

Room For Improvement

MetricStream needs an improved UI, mobile enhancements, better integration, and more intuitive low-code tools for optimal performance.

SecurityScorecard requires better responsiveness, remediation guidance, integration, customization, pricing, insights, accuracy, interface, mobile capabilities, and third-party risk management.

Low-code or no-code enhancements and easier integration with enterprise systems such as SharePoint, ServiceNow, SAP, or Azure DevOps could reduce implementation effort and operational time.

reviewer2860572

Business Analyst at a energy/utilities company with 10,001+ employees

We desire a product that does not require development teams for customization but enables users to make configurations or adjustments with little effort.

reviewer2865984

GRC Senior Manager at a tech vendor with 10,001+ employees

There is a need to improve form loading performance and address potential data loss when multiple users submit forms simultaneously.

reviewer2870409

Software Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the MetricStream report

If SecurityScorecard could improve anything, it would be making sure the algorithm pulls the right data for the right domain.

E Danquah

IT operations risk analyst at a energy/utilities company with 10,001+ employees

There is a need for more active rather than passive third-party risk management features to truly mitigate risks.

reviewer2596755

Regional Director at a tech services company with 51-200 employees

SecurityScorecard could enhance some of the integrations based on AI platforms, where I could receive suggestions from the AI tool regarding why SecurityScorecard rates specific issues as critical or high.

Aayush Gangwar

Application security engineer at a media company with 51-200 employees

For more quotes and insights, download the SecurityScorecard report

Setup Cost

MetricStream's pricing is costly but worthwhile due to flexibility and effectiveness, though customization requires additional fees.

SecurityScorecard's mid-range pricing and flexible setup attract enterprises, offering transparency and support, though international cost varies.

MetricStream is a bit costly.

reviewer2865984

GRC Senior Manager at a tech vendor with 10,001+ employees

MetricStream is a very costly application; we cannot save money.

Rajeshkumar Pathlavath

Quality Management at a pharma/biotech company with 10,001+ employees

Despite having to extend our budget to accommodate it.

reviewer2867640

Deputy Manager at a construction company with 10,001+ employees

For more quotes and insights, download the MetricStream report

There are more expensive and cheaper options available.

reviewer2596755

Regional Director at a tech services company with 51-200 employees

I expected slightly lower pricing.

Aayush Gangwar

Application security engineer at a media company with 51-200 employees

Pricing is acceptable as per the Indian market.

Akhilesh Mishra

Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.

For more quotes and insights, download the SecurityScorecard report

Valuable Features

MetricStream enhances risk management, efficiency, and decision-making with customizable solutions and streamlined compliance for diverse sectors.

SecurityScorecard provides continuous monitoring, risk management, and visual insights, improving compliance and security conversations with stakeholders and vendors.

We have had the ability to essentially write SQL code that allows us to develop a report in real time that gives us insight into various different KPIs or KRIs leveraged across the organization.

John Quant

Owner at a consultancy with 1-10 employees

Control and compliance mapping was one of the most powerful features for NERC compliance as we can map NERC standards and requirements directly to controls, risks, evidence, and corrective actions, creating end-to-end traceability.

reviewer2860572

Business Analyst at a energy/utilities company with 10,001+ employees

The best features that MetricStream offers for the automation of audits include the alerting system and the ability to attach evidence.

reviewer2860599

Student at a university with 501-1,000 employees

For more quotes and insights, download the MetricStream report

It combines threat intel data with vulnerability information to increase risk ratings and provides insights into third-party supply chain risks.

reviewer2596755

Regional Director at a tech services company with 51-200 employees

I particularly value the Jira integration, so any issue identified as part of the threat intel activity can be directly updated through our Jira.

Aayush Gangwar

Application security engineer at a media company with 51-200 employees

It converts complex security issues into business-friendly language, which helps executives and the board understand cyber risk.

Akhilesh Mishra

Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.

For more quotes and insights, download the SecurityScorecard report

Categories and Ranking

MetricStream

Ranking in IT Vendor Risk Management

4th

Average Rating

7.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Continuous Controls Monitoring (2nd), GRC (2nd), IT Governance (2nd)

SecurityScorecard

Ranking in IT Vendor Risk Management

1st

Average Rating

8.2

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

AI Legal & Compliance (3rd), AI Procurement & Supply Chain (3rd)

Mindshare comparison

As of August 2026, in the IT Vendor Risk Management category, the mindshare of MetricStream is 4.9%, up from 4.1% compared to the previous year. The mindshare of SecurityScorecard is 5.2%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Vendor Risk Management Mindshare Distribution
Product	Mindshare (%)
SecurityScorecard	5.2%
MetricStream	4.9%
Other	89.9%

IT Vendor Risk Management

Featured Reviews

Chaitanyap Chaitanyap

Senior GRC Analyst at a tech services company with 11-50 employees

Automated workflows have reduced manual follow-ups and improve third-party risk oversight

MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.

Read full review

Aayush Gangwar

Application security engineer at a media company with 51-200 employees

Vendor risk monitoring has strengthened our security posture and reduced insurance costs

In terms of improvements, I feel SecurityScorecard could enhance some of the integrations based on AI platforms, where I could receive suggestions from the AI tool regarding why SecurityScorecard rates specific issues as critical or high. Details on the technical mitigation would help my non-technical teams understand the security issues better. I think improvements could be made on the reporting side as well, such as the ability to download customizable reports. While SecurityScorecard offers various kinds of reports now, they are limited to predefined formats. Having the ability to choose specific fields for an automated report would be very helpful.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Healthcare Company

Real Estate/Law Firm

Outsourcing Company

Financial Services Firm

12%

Manufacturing Company

11%

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	3

Questions from the Community

What needs improvement with MetricStream?

MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself. It depended on how knowledgeable the person using it was. If ...

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What is your primary use case for MetricStream?

My main use case for MetricStream is the automation of the IT audit process, governance, risk, and compliance. I was working for a specific third-party client who was implementing MetricStream, and...

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What advice do you have for others considering MetricStream?

Overall, the API integrations of MetricStream were very good, and I did not face any issues, so it was good. I did not face any major challenges when customizing MetricStream to fit my organization...

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What is your experience regarding pricing and costs for SecurityScorecard?

I have seen a return on investment with SecurityScorecard as it is easy to use and has saved us some time, so we do not need to do the scans on our own.

See all answers

What needs improvement with SecurityScorecard?

I suggest that SecurityScorecard could be improved by giving a little more specifics on how the scanning works and how you are able to detect those IPs, including more details on the privacy side a...

See all answers

What is your primary use case for SecurityScorecard?

My main use case for SecurityScorecard is to keep an eye on our vulnerabilities and also monitor which companies follow us in the platform, and we keep track when our score drops so we can fix it. ...

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Compared 18% of the time

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Compared 12% of the time

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Compared 6% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

MetricStream

July 2026

Download MetricStream product report

Buyer's Guide

SecurityScorecard

July 2026

Download SecurityScorecard product report

Overview

MetricStream is a cloud-based platform providing robust audit, compliance, and risk management tools. Users enjoy features like mobile interfaces and centralized risk libraries, though some report interface flow issues and technical support challenges.

MetricStream stands out for its audit, risk, and compliance capabilities, delivering customizable and standardized risk management across departments. Its comprehensive dashboards and reporting tools streamline compliance processes, reducing planning time and breaking down silos. Though described as a pricier option, it efficiently integrates risk elements and supports users with mobile interfaces and cloud availability. Areas for improvement include enhancing security integration, improving interface flow, and boosting support services, particularly from India.

What features does MetricStream offer?

Mobile-Friendly Interfaces: Provides easy access to risk and compliance tools on mobile devices.
Cloud Availability: Ensures scalability and data accessibility across regions.
Comprehensive Dashboards: Offers detailed insights for compliance and audit processes.
Centralized Risk Libraries: Facilitates standardized risk management across departments.
Robust Reporting Tools: Enhances governance with detailed reports and analytics.

What benefits can users find in MetricStream reviews?

Reduces Silos: Streamlines processes and improves communication across departments.
Saves Planning Time: Offers efficient audit process management and compliance adherence.
Efficient Integration: Combines risk elements effectively for comprehensive governance.

System integrators utilize MetricStream in audit and risk management, focusing on template preparation and UI testing. They assemble components like Lego pieces, but face challenges with larger solutions requiring developer participation for code alterations. Initial implementation is often delayed by India-based technical support, impacting operations. Enterprise and Operations Risk Management are commonly employed with MetricStream, highlighting its industry relevance.

MetricStream

SecurityScorecard provides cybersecurity management with features like continuous monitoring and comprehensive vulnerability identification, crucial for managing third-party risks and improving security posture through external assessments and visual dashboards.

SecurityScorecard enhances cybersecurity by offering tools for external security assessments, vulnerability detection, and informed decision-making. By incorporating visual dashboards and daily updates, it simplifies usability and risk management. Its integration with Jira aids in efficient handling of cyber risks, while compliance support and risk scoring further reinforce a strong security framework. The platform assists in fostering effective security conversations with stakeholders and vendors, although enhancements in response time, mobile functionality, and threat intelligence integration are desired by users. SecurityScorecard's intuitive design and automated processes, combined with its support for cyber insurance underwriting, provide a comprehensive approach to managing modern cybersecurity challenges.

What are SecurityScorecard's Essential Features?

Easy Reporting: Simplifies the creation of security reports for stakeholders.
Continuous Monitoring: Constantly tracks security status and vulnerabilities.
Third-Party Risk Assessment: Evaluates external entities to identify potential risks.
Vulnerability Identification: Comprehensive detection of system weaknesses.
Jira Integration: Enhances risk management and task tracking.

What Benefits or ROI Should Users Look For?

Improved Security Posture: Strengthens overall cyber defense strategies.
Informed Decision-Making: Empowers stakeholders with actionable insights for security decisions.
Enhanced Compliance Support: Assists organizations in meeting regulatory and compliance requirements.
Efficient Risk Management: Streamlines processes to identify and mitigate risks effectively.

Industries like healthcare and finance leverage SecurityScorecard to assess cybersecurity resilience. By scanning domains and providing detailed security scores, it aids organizations in informed vendor selection and robust risk management, ensuring compliance and reducing exposure to cyber threats.

SecurityScorecard

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank

TriNet, USAA, Zurich, Gilt Groupe, McGraw Hill Financial

Buyer's Guide

MetricStream vs. SecurityScorecard

June 2026

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