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Head of IT at NetRefer
Real User
Mar 16, 2020
Good pricing, useful features, and satisfactory technical support
Pros and Cons
  • "The solution has many useful features. For example, the solution allows users to create virtual IP addresses."
  • "The stability of the solution is excellent."
  • "The solution doesn't offer the same capabilities of Fortinet. It should offer intrusion prevention and advance filtering. These are two very useful features offered on Fortinet that Azure lacks."
  • "The solution doesn't offer the same capabilities of Fortinet."

What is our primary use case?

Basically, our organization is using the solution to inspect the traffic. I'm using the solution as the main defense system prior to de-traffication on the NGX layer (layer seven). Then, of course, we're forwarding to the Kubernetes cluster.

What is most valuable?

The solution has many useful features. For example, the solution allows users to create virtual IP addresses. 

What needs improvement?

The solution doesn't offer the same capabilities of Fortinet. It should offer intrusion prevention and advance filtering. These are two very useful features offered on Fortinet that Azure lacks.

There's already a web application firewall for detection, however, it isn't as useful as it could be. They should work to improve it.

In terms of prevention, I don't think it's any better than just a regular firewall. They need to add more security features to make it more powerful and more secure.

For how long have I used the solution?

I've been using the solution for six months so far. It hasn't been too long.

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March 2026
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What do I think about the stability of the solution?

The stability of the solution is excellent. It hasn't failed. There are no bugs, glitches, or crashes. It's reliable.

What do I think about the scalability of the solution?

Azure uses an on-premises environment. I wouldn't use it for scalability purposes. In terms of scalability, our organization is much more inclined towards Fortinet's Fortigate virtual appliance rather than the Azure Firewall.

How are customer service and support?

We provide services to our clients and help them maintain the product.

However, we have contacted technical support several times. We've submitted tickets and dealt with technical support directly. Occasionally, it takes a long period of time for them to get back to us. It does depend on the severity of the issues. In terms of feedback and output they've provided us, we have been very satisfied. They can just be a little slow.

Which solution did I use previously and why did I switch?

We use both Azure Firewall and Fortinet solutions, including Fortigate. I personally find that Azure doesn't offer the same capabilities. Fortinet is better.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact pricing, however, I do believe it is less expensive than Fortigate.

For Fortinet, we pay around $5,000 per year. It offers more, however. It, for example, also improves the intrusion detection system. We bought a Fortinet appliance two years ago and Azure Firewall didn't exist at the time.

What other advice do I have?

We're Azure partners and have an enterprise agreement with the company, however, we may be switching. We also have a dedicated Account Manager with the company.

I'd rate the solution seven out of ten. It's missing a few capabilities our organization would really like to see.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1222458 - PeerSpot reviewer
Consultant at a manufacturing company with 1,001-5,000 employees
Vendor
Feb 16, 2020
Significant advantages include performance and stability
Pros and Cons
  • "Performance and stability are the key features of this product."
  • "Performance and stability are the key features of this product, but the reasonable cost is also an important positive factor."
  • "The product could be made more customizable."
  • "I think that their customer support could be improved with a faster response time."

What is our primary use case?

I'm a consultant and our primary use case is for traditional corporate networks. We have about 100 people using the solution. 

What is most valuable?

Performance and stability are the key features of this product, but the reasonable cost is also an important positive factor. 

What needs improvement?

I think that their customer support could be improved with a faster response time. 

I think the product could be made more customizable, I'd like to see that in the next release.

For how long have I used the solution?

We've been using this solution for many years. 

What do I think about the stability of the solution?

It's a stable solution. 

How are customer service and technical support?

The technical support could be improved, we use the online support. 

How was the initial setup?

The initial setup was quite difficult. 

What other advice do I have?

I would highly recommend this product. 

I would rate this product an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Azure Firewall
March 2026
Learn what your peers think about Azure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
IT Senior Architect, Infrastructure and Cloud Solutions at a government with 501-1,000 employees
Real User
Jan 23, 2020
Stable and scalable with outstanding technical support
Pros and Cons
  • "The solution is very stable. When comparing it to other environments, it's actually quite impressive."
  • "The solution is very stable; when comparing it to other environments, it's actually quite impressive."
  • "We find it's different implementing it region-to-region. It might help if it was universal across all regions."
  • "We find it's different implementing it region-to-region. It might help if it was universal across all regions."

What is our primary use case?

On-premise to cloud <-> Cloud to on-premise

How has it helped my organization?

Managed service.

What is most valuable?

Scalability, multi-zone and FQDN TAgs.

What needs improvement?

In a future release, it could be empowered by combining with Azure Private DNS and Front Door.

For how long have I used the solution?

We've been using the solution for 1 year

What do I think about the stability of the solution?

The solution is very stable. When comparing it to other environments, it's actually quite impressive.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We deal with technical support on a regular basis. I'd rate the service we've received ten out of most of the support tickets. 

Which solution did I use previously and why did I switch?

We use several solutions.

What's my experience with pricing, setup cost, and licensing?

Unfortunately, I don't handle the finances or payments for the solution, so I can't compare to others.

Which other solutions did I evaluate?

FortiGate - also nice solution...

What other advice do I have?

We've used both the on-premises as well as the cloud deployment models. We also occasionally use a hybrid model. During migrations, we use hybrids. Once the migration is done, we move onto the full cloud and pass if over to private cloud or have public access as necessary.

The Azure firewall is prioritized as it is managed solution and does not require any infrastructure base (backbone) hardware support.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager - Network & Security at a tech services company with 501-1,000 employees
Real User
Jan 20, 2020
Easy to deploy and scales well, but next-generation firewall features should be added
Pros and Cons
  • "The Layer four features are okay and meet my business needs."
  • "We have experience with Palo Alto, Check Point, FortiGate, and Cisco firewalls, and Azure Firewall is more scalable than these other solutions."
  • "This solution is not mature when it comes to handling perimeter traffic like internet browsing."
  • "This solution is not mature when it comes to handling perimeter traffic like internet browsing."

What is our primary use case?

We are a technical services company and we are in the data center space. We provide different solutions, including firewalls such as Azure Firewall, to our clients depending on their needs.

We have a large customer base that is global in scope and we provide hosting services as well as managed services. We have solutions deployed in both public cloud and private cloud environments. 

We typically use this solution in the perimeter layer, although we do have some use cases where we handle East-west traffic.

What is most valuable?

The Layer four features are okay and meet my business needs.

Security is playing a vital role these days, and the layer seven features such as IPS and malware protection are helpful in that regard.

The interface is fair and has not given us any challenges.

What needs improvement?

This solution is not mature when it comes to handling perimeter traffic like internet browsing. It is lacking in some of the security features. Palo Alto and Fortinet are better for this.

In the next release, I would like to see the inclusion of more next-generation firewall features.

What do I think about the stability of the solution?

So far, we have not seen any problems with stability.

What do I think about the scalability of the solution?

We are currently exploring the scalability and availability. It has a number of extensions available to increase the bandwidth, throughput, scale-up, and scale-out points.

How are customer service and technical support?

We have not been in contact with technical support.

Which solution did I use previously and why did I switch?

We have experience with Palo Alto, Check Point, FortiGate, and Cisco firewalls. Azure Firewall is more scalable than these other solutions.

How was the initial setup?

There are no big challenges when it comes to implementing this solution.

It takes approximately two hours to deploy.

What about the implementation team?

We have a lot of resources in this space, so we take care of the implementation and deployment on our own.

What other advice do I have?

This is a solution that I recommend for internet-facing network traffic.

When it comes to rating this solution, there are two components here. For layer four traffic, I would rate it an eight out of ten. For layer seven traffic, however, I would rate it less.

Overall, I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Azure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Azure Firewall Report and get advice and tips from experienced pros sharing their opinions.