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Azure Firewall vs Palo Alto Networks NG Firewalls comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
Azure Firewall provides cost-efficient security for small applications, with varied ROI experiences depending on organizational needs.
Sentiment score
6.5
Palo Alto Networks NG Firewalls deliver strong ROI through reduced risks, costs, and enhanced security features despite high initial costs.
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
Technical Solution Architect at liwa
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
Technical Lead at Accenture
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
I have seen a return on investment as there are definitely clear cost reductions, resource savings, time savings, and improved risk detection.
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
 

Customer Service

Sentiment score
4.2
Azure Firewall support is generally satisfactory, though some suggest improvements in response time and mention occasional third-party reliance.
Sentiment score
6.7
Palo Alto Networks NG Firewalls support is knowledgeable but inconsistent, with language barriers and emergency response times needing improvement.
Microsoft provides excellent customer support, especially with premium support plans.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Nevertheless, the final support from Microsoft remains effective.
Information Technology Architect at GMS INC
With Azure products, customer support is really good.
Senior Manager, Information Security at NetSol Technologies Inc.
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
Their response time is within one hour.
Head of data centers at a non-profit with 10,001+ employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Scalability Issues

Sentiment score
6.4
Azure Firewall efficiently scales with traffic, supports global users, but larger enterprises seek further scaling improvements for extensive demands.
Sentiment score
6.8
Palo Alto Networks NG Firewalls offer scalability and customization, but hardware limitations and cost issues affect extensive scaling options.
Based on my experience, I would rate it nine out of ten for scalability.
Cybersecurity Engineer at AXSYS
Azure Firewall is highly scalable, and I would give it a scalability rating of nine out of ten.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
When we started deploying the solution, it was not a mature product at times.
Senior Manager, Information Security at NetSol Technologies Inc.
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
Technical Lead at Accenture
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Palo Alto Networks NG Firewalls are scalable and reliable.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
 

Stability Issues

Sentiment score
8.5
Azure Firewall is praised for stability and reliability, with users noting high uptimes and positive comparisons to competitors.
Sentiment score
8.5
Palo Alto Networks NG Firewalls are favored for their consistent stability and reliability, outperforming competitors in various scenarios.
The stability of Azure Firewall is excellent.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
For our use case, Azure Firewall is stable enough.
Technical Solution Architect at liwa
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Room For Improvement

Azure Firewall needs improvements in security, usability, support, pricing, AI integration, and centralized management to match competitors.
Palo Alto Networks NG Firewalls need improved reporting, support, affordability, AI features, integration, scalability, and better-performing hardware.
If Azure Firewall can integrate identity features, it will help deliver additional next-generation capabilities.
Solutions Area Lead at a tech consulting company with 501-1,000 employees
Improvement in reporting and better visibility into network traffic would also be beneficial.
Cybersecurity Engineer at AXSYS
Azure Firewall could improve its reporting capabilities.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
Head of data centers at a non-profit with 10,001+ employees
 

Setup Cost

Enterprise buyers view Azure Firewall's pricing as variable, with flexible pay-as-you-go costs and mixed opinions on affordability.
Palo Alto Networks NG Firewalls are costly but valued for premium security, offering better value with multi-year licenses.
The standard functionality for API Management is at a zero level, and then the next level is one.
Technical Solution Architect at liwa
Azure Firewall is quite expensive, with a high cost.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Azure Firewall is subscription-based, which is advantageous as there is no need for upfront payment.
Information Technology Architect at GMS INC
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Head of data centers at a non-profit with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
 

Valuable Features

Azure Firewall offers comprehensive security, seamless integration, user-friendly management, and advanced features for modern security and compliance needs.
Palo Alto Networks NG Firewalls offer robust, user-friendly security with advanced AI, threat prevention, and centralized management features.
We have to combine multiple features and multiple products, and then we can say that this is more cost-effective and works properly to ensure the security posture of our cloud deployments.
Senior Manager, Information Security at NetSol Technologies Inc.
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
Technical Solution Architect at liwa
The premium version includes all traditional firewall features, reducing the need for separate compute resources.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
 

Categories and Ranking

Azure Firewall
Ranking in Firewalls
13th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
44
Ranking in other categories
Microsoft Security Suite (10th)
Palo Alto Networks NG Firew...
Ranking in Firewalls
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
199
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of Azure Firewall is 2.7%, up from 2.1% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 5.2%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks NG Firewalls5.2%
Azure Firewall2.7%
Other92.1%
Firewalls
 

Q&A Highlights

NC
Content Manager at PeerSpot
Aug 22, 2021
 

Featured Reviews

AD
Technical Solution Architect at liwa
Has enabled us to manage internal access securely but lacks accessible documentation for deeper integration
We haven't required any support, but overall, Microsoft support is good. Whenever we raise any concern, they are supporting us on time. Currently it is good. We are not a public-facing company; it is a retail company only, so that's why I don't think it is required. We don't have an e-commerce solution on Azure. For that, we are using a different stack for the e-commerce portal, so that is not in Azure. We are only using it for business applications, and I think L3 filtering in network security suffices for our problem currently. Regarding scalability for Azure Firewall, we don't need it here because the request to the application is internal. All are internal users. So there is not much request to get into the application, so scalability is not required for us in the current scenario.
Nitin Yadav - PeerSpot reviewer
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Strong threat prevention has reduced phishing and malware while I monitor traffic in depth
Palo Alto Networks NG Firewalls offers application and user awareness, which allow me to control traffic based on threats. The product includes threat prevention, advanced threat prevention, and deep packet inspection that really helps prevent issues in our network. Deep packet inspection inspects full traffic content, even inside applications and encrypted sessions. Deep packet inspection makes a very practical difference day to day because it lets me see and control what is actually inside the traffic, not just the open port or IP. I have real visibility of which application is running instead of just seeing HTTPS. Palo Alto Networks NG Firewalls WildFire sandboxing is really good at detecting and blocking zero-day malware automatically, along with its GlobalProtect and DNS security features. Using Palo Alto Networks NG Firewalls positively impacts my organization by providing strong security, better visibility, faster response, and simplified operations. After deploying Palo Alto Networks NG Firewalls in our network, it blocks malicious traffic and prevents compromises that occurred before Palo Alto Networks NG Firewalls. I can now block outside IPs to prevent issues. After Palo Alto Networks NG Firewalls installation, I reduced 60 to 70 percent of malware and phishing attacks. Its threat prevention and DNS security features detect these attacks, block malicious domains, and reduce manual efforts for the security team.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Outsourcing Company
7%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise57
Large Enterprise87
 

Questions from the Community

What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigate VM integrates well and has excellent centralized reporting. It is very easy to...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat signatures and updates. I also appreciate that I can just import addresses and URL...
What is your experience regarding pricing and costs for Palo Alto Networks NG Firewalls?
The pricing cost for Palo Alto Networks NG Firewalls depends on the models and requirements, such as the throughput I want and how many users I can manage via the box. The setup cost is worth it, a...
 

Also Known As

No data available
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Information Not Available
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about Azure Firewall vs. Palo Alto Networks NG Firewalls and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.