Barracuda Email Gateway Defense (Barracuda Essentials) Reviews

We use the product to generate reports for email security gateway appliances.

Barracuda's scoring system (BRB scoring) helps us with email continuity for 96 hours. It makes it easier for customers to access emails during security incidents. It assists us in handling incidents like email bouncing while using Microsoft. It provides ease of customizing and scheduling email timing as well.

They could implement scheduled reporting in the product. Additionally, they should integrate it with email security parameters similar to ProofPoint and Trend Micro.

We have been using Barracuda Email Gateway Defense for more than three years.

It is a scalable platform.

The technical support services are excellent. Whenever we raise a ticket, they reply within half an hour. We have been using it for five years; thus, we can directly call their toll-free number and provide the case details to start the process.

The product's implementation process was good. During the trial license period of 14 days, customers could transition between products, such as from Barracuda to Proofpoint or vice versa, without experiencing significant delays. A few domains are sometimes denied access due to site parameters. Properly configuring these parameters and pre-implementing the necessary licenses helps avoid problems on the customer's side.

The product's price is higher than other vendors like Trend Micro, Cisco, CheckPoint, etc. Its license costs around Rs. 2500-2700 per user.

I rate Barracuda Email Gateway Defense an eight out of ten.