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Pre-Sales Consultant at Tarsus Cloud On Demand
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Pros and Cons of Barracuda's Web Filter and Load Balancer.

As the world is forever being influenced by the introduction of the information age, technology and technological marvels have exceeded the physical boundaries of communication and shared information worldwide. Through these technological breakthroughs businesses have broken through the matrix with new information technology ideals and platforms.

More specifically we are here to discuss an I.T. appliance that has continued to change the Enterprise architecture of data centers and network security.

I am Matthew McEnroe, a Barracuda Networks product specialist from South Africa and I have been instructed to identify and discuss the Barracuda Web filter as well as the Barracuda Load Balancer within this network review.

The Barracuda Web filter is structured IT solution designed to filter web traffic and reduce latency of inbound HTTP traffic on your internal networks by filtering your web content from the open wire. Personally the organization I am affiliated with have, been be using Barracuda web filter from 3 years and have been offering it to clients for 5 years onwards. We did not use other solutions before, however when we decided to implement a solution like this we did test a couple of other solutions namely Sonic WALL and Aventail as well as a F5 and Juniper networks appliance. After assessing the possible solutions, we chose the one best suited for our business environment and that was the Barracuda Networks solutions.

During the progression of the business a good example of the solution required would be that at a time, we needed anti malware and content filtering along with bandwidth management; choosing the Barracuda solution helped the infrastructure architects to consolidate and optimize our network efficiently. We also found that with the granular control we could strategically implement policies and allow administrators to optimize our bandwidth usage.

The Barracuda solution has improved the way we function by consolidating threat management and network optimization in one standalone appliance.

Considering the web filter, the best features that were most beneficial to the business are the web filter’s application control, content filtering and the simplistic configurations.

This helped our enterprise because we needed a unified secure solution to provide strength and support against application threats and web content threats to which the Barracuda Networks solution succeeded. However considering the Load balancer’s features; the optimal HTTP caching feature definitely helped benefit the business by increasing the response time on our servers. Another stand out feature is the SSL offloading feature, as it effectively reduced the resource usage and day-to-day costs on the application servers.

The Barracuda Instant Replacement license has also benefited the business by helping us stay up to date with the latest appliances and their policy of after 4 years of up-to-date licensing, Barracuda offer a free hardware refresh as policy to get a replacement device at no extra cost with your next license renewal.

The original setup for this solution had not affected the enterprise allocated budget, however calculations for the day-to-day usage of this solution had accumulated a substantial 43 % in savings through the calendar year with the ROI looking promising for our enterprise through the usage of the Barracuda Network solutions.

The enterprise has not experienced critical issues with using the Barracuda solution, however we have had minor issues with the deployment in the past due to conflicting terminology during the first solution implementation and as such have not had recurring issues.

The initial setup of the Barracuda solution is straightforward enough for the technical engineers and minimized the downtime needed for the initial setup. It has a basic GUI that made it easy to find our way through the installation as multiple setup wizards and prompts that will assist you through the entire setup.

A great benefit of the Barracuda Network solutions is the installation’s demo mode; this allows for a 30-day installation period whereby the license will only be activated once configuration has been achieved seamlessly. This way you will not be charged for the license when the device is non-functional on your network.

With the level of customer services received from Barracuda, personally I would rate them a 8/10.We find them polite and assisting, however the time consumed considering the call center sales’ representatives is a lengthy process to link you through to your needed technical advisor.

We have a team of highly skilled In-house engineers who made the attempt of doing the installation a success, we needed minor technical support such as terminology clarification but we handled this directly through Barracuda and they assisted us efficiently in solving this matter.

It is extremely difficult to consider any improvements within the solution as it has provided us assistance with everything that the enterprise required, however if they had a solution that could allow for more WAN optimization with larger disk space, it would greatly be beneficial for more enterprises. At the moment we use steelhead technology in a different appliance and if we could get the same performance from a Barracuda Network solution, optimally we would use it.

For those interested in using the Barracuda Solutions, I would recommend that testing the appliance is key, in eliminating all doubts, questions and concerns on performance that your enterprise may enquire. I would definitely look at the features of other solutions when comparing, we found that some other solutions have niche’ features however our enterprise was not in need of such and the cost of these extra features were more extravagant due to the purposes of these solutions. So if you not going to use these features why would you pay for them?

Barracuda Networks develop I.T. solutions that are compatible for the modern architectures of information technology and continue to improve the excellence that these solutions provide to enterprises worldwide. I believe that the Barracuda networks solution is optimal in our current growing requirements, the web filter and load balancer are efficient well developed solutions that add value in security, cost savings, data handling and overall strategic policy enforcement for any enterprise striving to achieve within the information age. I am Matthew McEnroe a Barracuda product specialist and I trust that this review will assist you in better understanding and selecting network solutions in the future.


Edited and Constructed by Anthony Forbes.



Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Administrator at a financial services firm with 501-1,000 employees
Vendor
Gives us flexibility to customize the web filtering specific to various groups of users at the Active Directory level

Valuable Features:

We needed a simple, cost-effective Web-filtering product that invokes our Internet Usage Policy. The Active Directory (AD) Integration capability of Barracuda Web filter gave us the flexibility to customize the web filtering specific to various groups of users at the AD level. The ease of setup and centralized management served the purpose. Unlike other products like Websense, this has no per user fee but only an annual subscription fee which is much lower.

Room for Improvement:

We have been using the 310 model since 3 years and recently the appliance started hanging up and needs a reboot to fix. The support team suggested a replacement with an upgraded hardware and CPU owing to an increase in the number of concurrent users.The Web interface is slow and generating the reports takes some time.

Other Advice:

I would recommend this product to others as it has been serving its purpose in our environment and we never had any major issues with it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Barracuda Web Security and Filtering
March 2025
Learn what your peers think about Barracuda Web Security and Filtering. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
Assistant Product Manager at Mentholatum (Asia Pacific) Limited
Real User
Efficient email blocking safeguards our communication, though advanced features remain needed
Pros and Cons
  • "Barracuda Web Security and Filtering efficiently blocks phishing emails and provides flexible policy settings."
  • "They need to provide a Sandbox to safely examine phishing links within emails without infecting our network. Also, I would like more end-to-end email tracing for a clearer understanding of why an email was blocked or not blocked."

What is our primary use case?

Mainly, I use it for blocking suspicious emails, such as malware or phishing emails, so they don't pass through our email gateway and reach my colleagues' mailboxes.

What is most valuable?

Barracuda Web Security and Filtering efficiently blocks phishing emails and provides flexible policy settings. This flexibility allows me to tailor configurations to our needs, such as deciding which emails to allow into our mailbox or block from reaching my colleagues' mailboxes. It resolves issues related to phishing emails, which is crucial for us.

What needs improvement?

They need to provide a Sandbox to safely examine phishing links within emails without infecting our network. Also, I would like more end-to-end email tracing for a clearer understanding of why an email was blocked or not blocked. The current version is somewhat outdated, and I am looking for advanced features in the premium version.

For how long have I used the solution?

I have been using the solution for about one and a half years.

What do I think about the stability of the solution?

The stability of Barracuda Web Security and Filtering is pretty good. I do not have any concerns, nor have I received any reports about it being unstable.

What do I think about the scalability of the solution?

Barracuda Web Security and Filtering is scalable enough for our environment.

Which solution did I use previously and why did I switch?

I have not used any other solutions before Barracuda Web Security and Filtering.

How was the initial setup?

The initial setup was really easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, at about $40 per year per person.

Which other solutions did I evaluate?

I have not evaluated any other solutions before using Barracuda Web Security and Filtering.

What other advice do I have?

Those who want to use Barracuda Web Security and Filtering should look for more up-to-date and advanced functionality to compete with other vendors. I rate the overall solution six out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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