What is our primary use case?
Check Point firewalls are/were deployed in various parts of our network to achieve perimeter defense and internal network segmentation.
In addition to the firewall functionality, each appliance also leveraged Check Point's IPS blades. The perimeter Check Point appliances were also responsible for terminating any and all site-to-site VPN connections with third parties.
All traffic from remote locations, remote VPN users, and egress traffic to the internet is filtered through the Check Point equipment at some point in our network.
How has it helped my organization?
Check Point has not improved our organization. We have observed a sharp decline in the quality of both products and support.
Over the last several years, there has not been a single week where we have not had an outstanding issue open with Check Point support's advanced tier teams.
Initially, we had incredibly impactful issues regarding their scalable platform hardware (which is being discontinued in favor of Maestro) to the point we were forced to rip them out due to them being completely unreliable.
Check Point support has also seen a significant drop in quality, despite my organization even being a Diamond Support customer with Check Point. We fully believe it would be a wiser investment of time to call Geek Squad rather than Check Point.
What is most valuable?
The only area that Check Point still seems to excel in is their logging. Reviewing logs on Check Point is a snappy and intuitive process that allows the end-user to filter down traffic to specifically what they're looking for very easily and even with little knowledge of Check Point.
The ability to create filters on the fly in the GUI with simple clicks to various areas of the log is fantastic and allows one to find exactly what they're looking for with very little effort. Note that this is probably the only thing Check Point still has going for it.
What needs improvement?
Check Point's support, at all levels, needs a complete overhaul. The Check Point support staff aren't even shy about telling you how understaffed, underpaid, and underappreciated they are. Any engineer with a hint of talent is pulled from general support to higher tiers, and then, once they reach a level of competency above that of your average acorn, they leave for better-paying jobs elsewhere.
My organization witnessed this first hand fighting through the lower tiers of support and working frequently with the scalable platform team. When we switched to Diamond Support we saw no significant improvement in support save for shorter hold times.
For how long have I used the solution?
I have personally used Check Point solutions for nearly ten years. My organization has used Check Point for 15+ years.
What do I think about the stability of the solution?
The solution is absolutely unstable. My organization follows vendor best practices exactly and has every deployment vetted by multiple levels within the vendor. Despite this, Check Point hardware has repeatedly proved unreliable at best, sometimes resulting in total outages for our company.
Which solution did I use previously and why did I switch?
My current organization has used Check Point for the relevant past and is only recently completely switching vendors to Palo Alto.
What was our ROI?
All current Check Point hardware is destined for the recycle bin. There is a pretty low ROI.
What's my experience with pricing, setup cost, and licensing?
Most firewall vendors, Check Point included, make the selection of hardware easy enough based on projected usage. Likewise setup on many vendors in greenfield environments is simple enough and should not require professional services.
Which other solutions did I evaluate?
I was not involved with the initial deployment of Check Point in our environment as it was before my time. However, each subsequent deployment I have been involved in with Check Point was used based on the existing relationship. Once the issues became too impactful and we realized we had no hope of seeing any improvements we began efforts to rip out the existing Check Point equipment.
What other advice do I have?
Do not let Check Point's past success lure you into their current state of bottom of the barrel.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.