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Saurabh Lahoti - PeerSpot reviewer
Network Engineer at Worldline Global
Real User
Oct 25, 2023
Intuitive with a user-friendly management interface and is accessible to non-technical staff
Pros and Cons
  • "Check Point firewalls have significantly improved our ability to detect and prevent threats."
  • "It requires enhanced automation tools for regulatory compliance to ease the burden of compliance reporting and auditing."

What is our primary use case?

The implementation of Check Point firewalls has been a transformative experience for our organization. It has significantly improved our cybersecurity posture, enabling us to detect and prevent threats more effectively, streamline management, and stay agile in the face of evolving security challenges. 

With Check Point, we are not just securing our data, we are also protecting our brand and reputation. The value they bring to our organization is immeasurable, making them an essential component of our overall cybersecurity strategy.

How has it helped my organization?

In today's ever-evolving digital landscape, cybersecurity is paramount for any organization. For our company, the implementation of Check Point firewalls has proven to be a pivotal moment in our ongoing quest to bolster our cybersecurity defenses. These firewalls have not only improved our security measures but have also positively impacted our overall business operations.

In our industry, adhering to stringent compliance regulations is paramount. Check Point firewalls help us ensure compliance with industry-specific regulations and standards, such as HIPAA, GDPR, or PCI DSS. This compliance assurance has eased the audit process and instilled trust among our clients.

What is most valuable?

Check Point firewalls have significantly improved our ability to detect and prevent threats. The robust threat intelligence capabilities, coupled with real-time monitoring, have allowed us to swiftly respond to potential security breaches. As a result, we have experienced a noticeable decrease in security incidents and data breaches, which ultimately translates into cost savings and a bolstered reputation.

As our organization grows, so does the volume of data we need to protect. Check Point firewalls have proved scalable and can handle increased traffic and the addition of new services without compromising performance. This scalability ensures that our security measures are always aligned with our business growth.

One of the standout features of Check Point firewalls is their user-friendly management interface. This intuitive platform has streamlined firewall management, making it accessible to both our in-house IT team and non-technical staff. This has resulted in a more efficient use of resources and time, allowing our IT personnel to focus on other critical tasks.

What needs improvement?

The product needs comprehensive reporting and analytics capabilities to help organizations gain insights into their security posture and demonstrate compliance to stakeholders.

It requires enhanced automation tools for regulatory compliance to ease the burden of compliance reporting and auditing.

The solution needs to tighten security by facilitating easy integration with MFA solutions to enhance user authentication.

It needs to integrate automation and orchestration capabilities to streamline incident response and automate routine security tasks, reducing the workload on security teams.

As containerization and microservices become more prevalent, it needs to provide security solutions that protect these modern application architectures effectively. Features like runtime protection and security scanning for containers can be beneficial.

Buyer's Guide
Check Point Quantum Force (NGFW)
June 2026
Learn what your peers think about Check Point Quantum Force (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for almost five years now.

What do I think about the stability of the solution?

Check Point firewalls are quite robust and resilient.

What do I think about the scalability of the solution?

Check Point firewalls have proved scalable and can handle increased traffic and the addition of new services without compromising performance.

How are customer service and support?

The technical support is recommended. I'd give them an A++++.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We deployed the solution using Check Point's PS Support. Their team is highly experienced and professional.

What was our ROI?

It's worth the cost.

What's my experience with pricing, setup cost, and licensing?

Initially, the cost of the investment might seem high compared to other vendors. However, in the long run, it might prove to be economical and cost-efficient.

Which other solutions did I evaluate?

I also evaluated Fortinet and Cisco ASA.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bharath Kumar Gajula - PeerSpot reviewer
Network Security Architect at a consultancy with 10,001+ employees
Real User
Oct 20, 2023
A highly stable solution that provides security and has firmware with very few vulnerabilities
Pros and Cons
  • "The tool has solid firmware with very few vulnerabilities."
  • "The tool must improve its support."

What is our primary use case?

The solution is our main firewall. It protects our perimeter.

What is most valuable?

The tool has solid firmware with very few vulnerabilities. We don't need to upgrade it for vulnerabilities. It is rare when compared to the competitors. The product’s performance is good. My organization chose the product because it is stable and provides a very good Software Blade.

What needs improvement?

The tool must improve its support. The support provided by partners gets expensive.

For how long have I used the solution?

I have been using the solution for around six years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution protects the entire perimeter. Every user passes through the firewall. It is used daily. We have around eight administrators. The solution requires very little maintenance.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. A medium data center would cost around $17,000 per year for a medium enterprise.

Which other solutions did I evaluate?

Except for Palo Alto, Check Point is good compared to its competitors. Cisco ASA lacks features.

What other advice do I have?

It is a good product. There are other competitors. Check Point NGFW is easy to deploy, manage, implement, and troubleshoot. The operation is pretty simple. Even a few operations people can run it very well. It is pretty much stable. We need to safeguard the data of our organization very well. Check Point NGFW is a leading solution provider. Security products must not have many vulnerabilities. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Check Point Quantum Force (NGFW)
June 2026
Learn what your peers think about Check Point Quantum Force (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Ozan Durmus - PeerSpot reviewer
Senior Information Security Specialist at AKBANK TAS
Real User
Aug 2, 2022
Smart, simple, and user-friendly
Pros and Cons
  • "The solution offers a good GUI."
  • "We always believed and saw that the money we spent on Check Point was not in vain."
  • "The API support is good. However, Check Point needs to focus on more prepared scripts for some tiresome actions."
  • "If you are working within a big organization, you may have some CPU and memory utilization problems."

What is our primary use case?

We are using physical appliances along with some VSX's in our network. We mostly use firewall only (due to high traffic usage). We are using CP NGFW to protect the company from the internet and also provide security while we are connecting to the internet.  

We have physical clusters that we manage via our company's external connections through S2S. We are managing our core and client networks with separate clusters. Applying security rules and providing NAT when we need it. We are also using CP in our DRC environment to provide SRC and DST NAT with VSX to provide access to machines that have the same IP addresses.

How has it helped my organization?

Back when we had a different brand of firewalls, we were having trouble managing all of them separately. With Check Point's HA capability, we merged all of our Check Point firewall management. With this, we can apply a viable DRC solution that our company needs and also manage, view logs, and administer all of the components together.

With the capable appliances, we don't experience any CPU and Memory utilization most of the time. With the help of new versions, Check Point is moving forward. We hope the upcoming version will provide hyper flow, and this will solve our elephant flow problem.

What is most valuable?

The solution offers a good GUI. It is easy to use, smart, simple, and user-friendly.

The client VPN and S2S VPN capabilities are great. Check Point's mobile access provides us with flexibility. We don't have a single point of failure regarding the VPN access points anymore.

We can use Check Point NGFW physically, virtually (with Check Point VSX), and on the cloud with CloudGuard. We have most of the features available even within these different environments.

We can apply SAM Rules (without installation needs), and Custom Intelligence Feeds.

It has good API support and provides value when you need it. 

What needs improvement?

The API support is good. However, Check Point needs to focus on more prepared scripts for some tiresome actions. Other vendors provide this, including Palo Alto). We are in a big organization now, and we need good tools to maintain stability and get rid of the objects and rules that we don't use.

If you are working within a big organization, you may have some CPU and memory utilization problems. Most of the time, we are encountering these kinds of problems, and due to that, we can't use other features and blades other than the firewall or threat prevention.

I find Check Point's log experience a little tiresome as it does not provide information with limited blades enabled. We'd like to see information around session time, sent and received bytes, etc. Even if you manage to get some data, you may find it not very reliable.

For how long have I used the solution?

I've been using Check Point's NGFW and its features for about five years. 

What do I think about the stability of the solution?

I found Check Point's stability a little bit so-so. Not that good, not that bad. Most of the time it is reliable. We had lots of problems before due to the utilization of our firewalls. Most of the time, the hotfixes provided the solution. However, applying hotfixes and getting in touch with the R&D when needed may be tiresome.

What do I think about the scalability of the solution?

It's pretty good. The HA Features provide a good solution so far, and with Maestro it will perform better.

Which solution did I use previously and why did I switch?

I had the chance to work with Fortigate and Palo Alto Firewalls before. Due to the stability and know-how regarding Check Point, we chose this vendor.

What was our ROI?

We always believed and saw that the money we spent on Check Point was not in vain.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2563050 - PeerSpot reviewer
President of the Advisory Board at a computer software company with 201-500 employees
Reseller
Top 10
Oct 8, 2024
Reliable core firewall enables secure and efficient transactions
Pros and Cons
  • "Check Point's solutions allow organizations to operate securely with a reliable core firewall in place, ensuring that transactions proceed smoothly."
  • "The user interface could be more user-friendly."

What is our primary use case?

We are using the solution for the perimeter. It's used as a core firewall, with almost all transactions passing through the firewall. For instance, in a cellular phone company, all transactional authorizations pass through the firewall, while in a bank, authorizations for branches and ATMs go through the firewall. The main customers are in the BFSI, telcos, industry manufacturing, and other large enterprise sectors.

How has it helped my organization?

Check Point's solutions allow organizations to operate securely with a reliable core firewall in place, ensuring that transactions proceed smoothly.

What is most valuable?

The Check Point firewall is used as a core firewall offering high reliability with at least two synchronized data centers, creating a fault-tolerant configuration. It is considered a very stable platform with minimal bugs.

What needs improvement?

Technically, there is no need for improvement. That said, they need to be more aggressive and protect more of the channels on the commercial side. Additionally, the user interface could be more user-friendly.

For how long have I used the solution?

We have been using Check Point solutions for over twenty-five years, since the very beginning.

What do I think about the stability of the solution?

The firewall is highly stable, being described as one of the most reliable, with a stable platform and few bugs.

What do I think about the scalability of the solution?

Using the Maestro technology, the firewall has good scalability. It allows for flexibility and growth by stacking clippings without needing to change the chassis.

How are customer service and support?

Customer service is generally good. With Diamond or Diamond Plus service for banks, the support level meets customer expectations. The internal team of Check experts also ensures issues are resolved efficiently.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are familiar with and have supported other solutions like Fortinet, Palo Alto, and Cisco yet primarily do business with Check Point.

How was the initial setup?

Initial setup can be complex, especially in large or redundant deployments. Expertise is required to manage configurations, especially with complex operations and a high volume of users and VPNs.

What about the implementation team?

The implementation team has around 20 people, with a total group including maintenance and support numbering 60.

What was our ROI?

Monetizing the risk is complex, and despite having software for calculating ROI in security, traditional calculations like the FAIR methodology do not apply efficiently in Latin America.

What's my experience with pricing, setup cost, and licensing?

Check Point and Palo Alto solutions are among the more expensive options, but once a platform is adopted, switching is difficult. Clients tend to stay with the same brand for extended periods.

Which other solutions did I evaluate?

We have evaluated solutions from Fortinet, Palo Alto, and Cisco, however, the main offering is Check Point.

What other advice do I have?

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1930305 - PeerSpot reviewer
Independent Information Technology And Services Professional at a non-profit with 1-10 employees
Reseller
Top 5Leaderboard
Sep 29, 2024
Enhanced firewall management with cost-effective feature integration and competitive pricing
Pros and Cons
  • "The price point is good."
  • "The operating system and platform could be more tightly integrated."

What is our primary use case?

We use Check Point Next Generation Firewall both as a perimeter firewall and as an internal firewall. 

For customers, we recommend using the open platform, which is the software installed on your own server. We usually find that you get a lot more performance out of the software that way. Also, a lot of energy companies use it as well.

How has it helped my organization?

Check Point Next Generation Firewall helps us with routing failover, setting up a web dashboard for better management of the platform, and ensuring the stability and availability of our firewalls with its backup features.

What is most valuable?

The price point is good. You get a lot more features for the cost. How it's bundled and packaged is very simple to order. All the features are bundled with the product, and it's just a matter of checking a box to turn it on or off. 

Performance is usually better on OpenServers, where we provide the server on the Check Point platform.

What needs improvement?

The operating system and platform could be more tightly integrated. Some features are better done on the OS side of the platform. Integrating all features into one dashboard should avoid switching between the new and old dashboards.

What do I think about the stability of the solution?

Check Point Next Generation Firewall is quite stable. For features like backup and data, I would rate it highly.

What do I think about the scalability of the solution?

Check Point Next Generation Firewall offers excellent scalability. With OpenServer, it's just a matter of purchasing licenses that enable more CPUs to be used. We can increase the RAM on the box and allow for more network traffic and customers onto our platform.

How are customer service and support?

The support is great. I usually get it online and it meets our needs effectively.

How would you rate customer service and support?

Positive

How was the initial setup?

Setup is easy. I would give it an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair and more competitive than many competitors. On a scale of one to ten, with ten being the most expensive, I would rate it around a three in its category.

Which other solutions did I evaluate?

Cisco does not support SSL inspection, and its detection capabilities are limited. I would say Check Point is comparable with Palo Alto in terms of features and detection capabilities.

What other advice do I have?

I would recommend Check Point Next Generation Firewall because of its detection capabilities, which ensure protection by identifying malicious files and suspicious activities. The price point is also lower compared to Palo Alto for the same features.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
RSSI at SDIS49
Real User
Top 5
Aug 6, 2024
Provides good efficiency and technical support
Pros and Cons
  • "The most valuable feature of the solution is its efficiency."
  • "You have an administration tool that is not on the appliance, and it should be in line with the appliance."

What is most valuable?

The most valuable feature of the solution is its efficiency.

What needs improvement?

You have an administration tool that is not on the appliance, and it should be in line with the appliance. You can put your modification online and compile it again before applying.

For how long have I used the solution?

I have been using Check Point NGFW for seven years.

How are customer service and support?

The solution's technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Cisco. We switched to Check Point NGFW because Cisco was comparatively a bit outdated.

What's my experience with pricing, setup cost, and licensing?

Check Point NGFW is a little expensive. We paid around 70,000 Euros for it, and the solution's maintenance fee is expensive. We also have to pay for technical support.

What other advice do I have?

I am generally satisfied with the solution. The new Check Point products are more powerful than the previous appliances. The product is good but perhaps more adapted to big firms than small companies.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at a tech services company with 11-50 employees
Reseller
Jun 18, 2024
Reporting is quite easy and good, and you can see traffic in real-time but complex rule management
Pros and Cons
  • "The firewall scanning, like antivirus scanning and malware scanning, are very good. Blocking the user is also very easy."
  • "If you want to make a rule for a specific connection, like assigning some users to one ISP and other users to another ISP, you have to use another device, like a third-party firewall intervention."

What is our primary use case?

Mostly enterprise customers use it for their system security as their main firewall. For example, some customers have multiple backup connections, including fiber connections, for redundancy. 

They use Check Point as the main firewall, and others use it for email scanning and file scanning to detect any vulnerabilities.

What is most valuable?

The firewall scanning, like antivirus scanning and malware scanning, are very good. Blocking the user is also very easy. If you want to block a user, we can just do it within the solution.

The reporting is quite easy and good, and you can see traffic in real-time. But compared to Sophos, Sophos is still better. There are still areas in Check Point that need to be improved.

What needs improvement?

It's actually quite good, but the only problem we faced was during COVID when people wanted to work from home. 

We had to use third-party software to give users access because the Check Point option didn't work as expected. So we used Check Point in the front, but we used third-party software for the virtualization of the applications and everything.

When using redundant connections, sometimes there are issues like one connection going down and switching to another connection. Also, breaking rules can be complicated. 

For example, if you want to make a rule for a specific connection, like assigning some users to one ISP and other users to another ISP, you have to use another device, like a third-party firewall intervention and routing, to get the desired results. Other than that, it's good performance-wise.

For how long have I used the solution?

I've been working with Check Point for the past six or seven years. We always work with the latest version.

What do I think about the stability of the solution?

It's very stable. No issues there.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

Our clients have raised questions to technical support. They all have accounts, so we give them the login details. They send an email to support and get a support request. But normally, we try to handle everything on our own. 

If there's something we can't handle, like a firmware-level issue, only then do we get support from Check Point.

Which solution did I use previously and why did I switch?

It depends on the client requirements also. Some government agencies need Check Point, and some clients need others like Cisco or Sophos. After Cisco, a lot of clients have changed to Sophos. So, we provide solutions depending on the client's requirements.

How was the initial setup?

The initial setup is straightforward, just like any other normal firewall. 

  • Deployment strategy: 

The deployment process depends on the client. For example, if it's an existing customer with an existing firewall, we first see what their current requirements are from the existing firewall, what they need to implement but cannot, or what challenges they are having. 

Then we compare the features of the existing firewall and Check Point firewall, and we tell them what the rules will be, like incoming and outbound rules. We try to see what is the fastest way, without any downtime, how we can point or configure the checkpoint. 

Then, after that, we do the testing, because almost all of the offices need that. So, normally, once we set it up, we give them one month for testing. Normally, for a better line or something, we just use a certain IT department or a sub-department for testing. After that, if it's okay, we hand it over.

In a nutshell:

Requirement Analysis →  Feature Comparison  → Rule Definition → Testing and Validation → Phased Rollout → Client Acceptance

  • Deployment time: 

Normally, for a site, more or less, less than one month. It depends on the number of users. If there are a very large number of users, like 600,000, then it will take around one month or more.

  • Deployment resources: 

Normally, we have two technicians working. One is from the Philippines, trained in Sophos and Check Point. We don't need many more staff for the implementation.

  • Maintenance: 

It's very easy. Only the licensing. Every year, we have to pay, but sometimes clients talk about the cost. Also, very recently, there was a ransomware issue. The only issue is, for example, if it's ransomware, and it doesn't get detected by Check Point and gets infected from another source, we have to prove that it's not from the outside but from the inside. Because there are a lot of case scenarios like this, those are the things mostly.

  • Integration capabilities: 

Integration is a little bit challenging. It's much easier for integration with other applications and domains. When integrating with a domain, there are still some small issues. For example, when applying a group from the domain controller, we sometimes need to test a firewall and do some reporting. There are small issues like that for the integration of LDAP. Other than that, it's good. It can pull up the users and groups, but there are some minor issues when we apply them.

What was our ROI?

It's effective and good.

What's my experience with pricing, setup cost, and licensing?

Compared to Sophos and others, Check Point pricing is good for the current market.

Which other solutions did I evaluate?

In terms of features, Check Point and other firewalls are almost the same. There are no special or advanced features.

What other advice do I have?

I can recommend it to other people. Overall, I would rate it a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
SanjeevKumar20 - PeerSpot reviewer
Network Security Engineer at NTT Security
Real User
Top 5
Jun 3, 2024
Issue-free with excellent support and training
Pros and Cons
  • "I came across the Check Point Infinity AI feature in one of the Check Point webinars, which I believe is unique and will be very useful in the future."
  • "The upgrade process of Check Point could be simplified to match other products."

What is our primary use case?

Currently, we utilize Check Point firewalls, IPS, site-to-site VPN, and remote access VPN features for our various client operations.

We have implemented a cloud firewall for one of our customers and primarily handle perimeter security using Check Point firewalls for multiple customers.

We also handle POCs, implementation, upgrades, and daily security operations as part of our services.

We are distributor partners who also distribute Check Point products to our customers. We recently convinced our clients to use Check Point firewall services and signed a contract with them.

How has it helped my organization?

We have not received any issues from any clients using Check Point services so far. It is really great to use and up-to-date. In Check Point, we have never seen it hit any vulnerabilities like other products.

Also, the TAC support from Check Point is excellent. I really appreciate it when dealing with complex issues. It allows us to easily obtain vendor support without many issues compared to other products.

Certifications and training from Check Point are valuable. I recently attended a boot camp and found it both knowledgeable and enjoyable.

What is most valuable?

Recently, I came across the Check Point Infinity AI feature in one of the Check Point webinars, which I believe is unique and will be very useful in the future.

Also, Check Point Harmony and Quantum deliver uncompromising performance with advanced threat prevention, policy management, remote access VPN IoT security, SD-WAN, and more.

Infinity Threat Prevention is an innovative management model. It provides zero-maintenance protection from zero-day threats and continuously and autonomously ensures that your protection is up-to-date with the latest cyber threats and prevention technologies.

What needs improvement?

The upgrade process of Check Point could be simplified to match other products.

For some of the MSSP partners, Check Point should personally go and give demos to them. This way, the MSSP can show their clients what Check Point is capable of and what kind of new technologies and features Check Point is coming up with.

Adding automation for upgrades and hotfix installation would be a beneficial new feature for administrators from an operations standpoint. Additionally, Check Point should pay more attention to endpoint security; they are currently lacking in that area compared to other competitors.

For how long have I used the solution?

I've been using Check Point products for more than eight years.

What do I think about the stability of the solution?

The solution is 100% stable. 

What do I think about the scalability of the solution?

The solution offers 100% scalability.

How are customer service and support?

Technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

No; we have multiple clients, so we use multiple products.

How was the initial setup?

The setup is fine; I've only faced issues during upgrades.

What about the implementation team?

The expertise of the vendor is excellent. I'd rate them ten out of ten.

What was our ROI?

The ROI is really good.

What's my experience with pricing, setup cost, and licensing?

In terms of cost, pricing, and licensing, Check Point is not very expensive or complex.

Which other solutions did I evaluate?

We did not evaluate other options. 

What other advice do I have?

My overall experience is really good. I am enjoying working with Check Point products, especially on the firewall. It's much easier compared to other firewalls.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Prakash D - PeerSpot reviewer
Network Security Engineer at a comms service provider with 51-200 employees
Real User
May 29, 2024
Offers a vital anti-spoofing feature but needs to upgrade the IPSec VPN port
Pros and Cons
  • "The spoofing prevention feature is the most valuable feature."
  • "Needs to upgrade the IPSec VPN port"

What is our primary use case?

The solution is used to provide firewall security to cloud integrations.  

What is most valuable?

The spoofing prevention feature is the most valuable feature.

What needs improvement?

The solution provider needs to upgrade the IPSec VPN port because VPN branch-to-branch configuration can be easily implemented at our company, but several difficulties arise in a cloud environment like AWS or Azure cloud. The aforementioned cloud providers often need to create VPN interfaces, but in a few cases, these teams don't have the knowledge for configuration or IP points; their knowledge remains limited to the architecture of the clouds on a networking level. 

In future releases of the solution, a remote access VPN feature should be added. Our organization expects the aforementioned feature because we have a secure validated configuration in our remote access VPN, and the feature would allow easy configuration.

For instance, if a customer wants to connect a VPN to a particular domain laptop, our company can integrate the domains with our network's remote access VPN, but the user is unable to connect with other personal laptops.

For how long have I used the solution?

I have been using Check Point NGFW for five years. 

What do I think about the stability of the solution?

I would rate the stability of the solution as seven out of ten. The tech support is not operational sometimes, and in a few cases, the tech team of the vendor is unable to provide support with a proper explanation or resolution. Check Point NGFW fails to provide workarounds for certain issues and thus leads to huge time consumption for a single task. The support team of Check Point NGFW on a few occasions takes five to ten hours to resolve an urgent VPN issue which impacts the stability. 

At our company, if we raise an RMA for Check Point NGFW, it takes immense time, which is around 15 to 30 days, to obtain the box, whereas other vendors offer it within five to seven business days. Due to the aforementioned issue, our organization needs to implement a test device on the environment and purchase temporary licenses for that device so that the customers in a stand-alone environment can access the internet. 

In Check Point NGFW, sometimes the logs consume excess storage, and even the storing or indexing process is not implemented correctly. 

What do I think about the scalability of the solution?

I would rate the scalability a seven out of ten. 

How are customer service and support?

Support is available for Check Point NGFW, but the support team, in most cases, is unable to provide an effective and on-time solution after collecting logs. I would rate tech support a seven out of ten. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I worked with Palo Alto previously before transferring to Check Point NGFW. I wanted to learn about Check Point NGFW in-depth as it's considered a difficult solution compared to others, so I ventured into it. 

How was the initial setup?

In our company, we have the option for both cloud-based and on-prem deployment of the solution. The management server integration is different for the aforementioned options. If the traditional management server is present locally, in that case, at our company, we are using the solution for integration, but if a cloud is involved, some keys need to be integrated with the cloud management to let the firewall have internet access. 

Almost every time when the management server reaches or expands to another country in our organization, we face difficulty with integrations. The deployment time of Check Point NGFW depends upon customer requirements, but it takes approximately 15 to 30 days. More feature integrations demand the involvement of more teams in the deployment process. In my area of business, about 50 to 70 customers are using Check Point NGFW. 

If the solution is in a cluster environment, a maintenance window is not required and most of our customers are using the solution in a clustering or stand-alone mode. 

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution. 

What other advice do I have?

Most of our organization's customers are using Check Point NGFW for networks, as enhancing the firewall's performance is not required; if the firewall goes inactive, total protection decreases. Our organization's customers don't want to depend on any particular product and are thus investing in multiple security products. 

On a few occasions, integrating a RADIUS configuration with Check Point NGFW has been difficult because some versions are not supported. I have also faced trouble regarding authentication when integrating Check Point NGFW with Azure EAD. 

Recently, Check Point NGFW has been integrated with zero-threat AI security features. In our organization, we are installing the solution on the Blade architecture, where the aforementioned features function well enough. I would recommend Check Point NGFW to others. I would rate Check Point NGFW overall a six out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Champika Wijewickrama - PeerSpot reviewer
Senior Network Security Engineer at EIT
Real User
Feb 20, 2024
Enables exceptional security with its comprehensive suite of features and ensures robust protection against cyber threats
Pros and Cons
  • "One of the most advantageous features of Check Point firewall is its multi-interface capability."
  • "There's a significant area for improvement when it comes to pricing."

What is our primary use case?

Our customers have been using it for the network security.

How has it helped my organization?

Unlike Fortinet, where the log loading process can take up to a month, Check Point stands out for its efficiency. While other solutions may only provide logs for a short period, such as one or two months, Check Point impressively retains logs for up to six months on some machines and at least three months on others. This extended log retention period is a significant advantage for our customers, providing them with valuable insights and enhancing their overall security posture.

What is most valuable?

One of the most advantageous features of Check Point firewall is its multi-interface capability. While traditional firewalls typically have a single interface, Check Point stands out by offering tools with multiple interfaces. This capability, now known as SmartConsole, allows users to manage policies, security objects, and routing points all from one dashboard. This contrasts with other firewalls where users often have to log in separately to access different functionalities. The hierarchical structure of communication and management in Check Point firewalls adds complexity, making it more challenging for attackers to exploit vulnerabilities. Additionally, Check Point introduced SD-WAN functionality in December 2013, further enhancing its capabilities and staying ahead of the curve in network security.

What needs improvement?

There's a significant area for improvement when it comes to pricing. While frequent updates and patches are released, which is commendable and adds significant value, the loading time for SD-WAN updates can be excessively long.

The feature we're eager to see enhanced in Check Point is reporting, particularly in terms of highlighting past reports. Currently, if we create a rule for a report in the morning, we expect to receive an email highlighting it. While we can set this up, the issue lies in segregating the project into separate reports.

For how long have I used the solution?

I have been working with it for five years.

What do I think about the stability of the solution?

Occasionally, we face certain issues and downtimes. Downtime varies depending on the type of changes or updates being made. For instance, a version upgrade typically requires only fifteen minutes for reboots. However, for patch updates or version updates, downtime can extend to at least one hour. In some cases, especially in custom environments, downtime may exceed two to three hours.

What do I think about the scalability of the solution?

It provides good scalability. Despite having only three customers, I've implemented the firewall for over a thousand users. These users are situated in factory environments, meaning there are thousands of endpoints, including those connected via VPN.

How are customer service and support?

I am relatively satisfied with the level of technical support provided. We primarily work with Indian support teams, and while some technical engineers are exceptionally intelligent and quick to resolve issues within ten to fifteen minutes, others may take longer. However, the crucial aspect is that they eventually provide an answer or escalate the issue if needed. When I contact support, I first inquire about the assigned person, and if I am familiar with them, I proceed with the interaction. Otherwise, I prefer to escalate the query to another region to avoid wasting time. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have experience working with Fortigate and Palo Alto in the past. In Sri Lanka, Check Point has a strong marketing presence, which influences customer decisions.

How was the initial setup?

The initial setup can be complex and may pose a challenge, especially for those without prior experience. Setting it up for the first time requires careful attention and a level of expertise to navigate effectively.

What about the implementation team?

The deployment process begins with configuring the firewall's IP and other settings. Once this initial configuration is complete, we proceed to the AI portal. In the AI portal, the first step is to configure the interfaces. After configuring the interfaces, we proceed to install the created interface. Next, we move on to the SmartConsole. To access the SmartConsole, we download it from the app portal. Once the SmartConsole is installed, we can easily create rules for logging purposes, manage objects, configure networking, and VPN, and other technical tasks from the SmartConsole. Routing and related tasks are typically handled in the data portal. One individual is enough for the deployment. The duration of the setup process varies depending on factors such as the complexity of the customer's environment and the site architecture. For instance, in a relatively simple scenario with just two VLANs and a couple of VPNs, the configuration could be completed within a few working days. Maintenance is essential, with upgrades and patch updates being mandatory at least once every six months. This ensures the system remains up-to-date and secure.

What was our ROI?

Our customers are pleased with the return on investment. The occasional bugs and updates, common to all firewalls including Check Point, are being addressed promptly. The platform is regularly updated to ensure optimal performance.

What's my experience with pricing, setup cost, and licensing?

The price is on the higher side.

What other advice do I have?

While the cost may be a consideration, the level of security provided by Check Point is exceptional. In my experience, I have not encountered any cyber attacks. The only negative experience was not related to the firewall but rather to customer issues with the router. It's important to remember that compromising security for cost savings can ultimately lead to vulnerabilities. Therefore, investing in high-security solutions like Check Point is worthwhile. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Check Point Quantum Force (NGFW) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Check Point Quantum Force (NGFW) Report and get advice and tips from experienced pros sharing their opinions.