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Senior System Administrator at a manufacturing company with 11-50 employees
Real User
Oct 2, 2021
Easy to use, scalable, and has great technical support
Pros and Cons
  • "It is a product that is very robust and durable."
  • "It would be nice if we could use this not just on mobile, but on laptops and desktops as well."

What is most valuable?

The solution is very easy to use.

It is a product that is very robust and durable. 

The solution is stable.

The product has been scalable.

Technical support is great.

What needs improvement?

Only its mobile-based application is available right now. We cannot use it, for example, on laptops. That's the only drawback. It would be nice if we could use this not just on mobile, but on laptops and desktops as well.

For how long have I used the solution?

I've been using the solution for the past six or seven months at this point. It hasn't quite been a year yet.

What do I think about the stability of the solution?

There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

Buyer's Guide
Cisco IOS SSL VPN
February 2026
Learn what your peers think about Cisco IOS SSL VPN. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is very scalable. You can expand it if you need to.

How are customer service and support?

I've found the technical support to be excellent. they are helpful and responsive. We are very satisfied with the level of attention we receive. 

What other advice do I have?

I'm just a customer and an end-user. 

I'd rate the solution at a nine out of ten. We've been pretty happy with its capabilities. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Manager at a security firm with 11-50 employees
Reseller
Apr 25, 2021
Facilitates remote access and working from home, but the token software will no longer be supported
Pros and Cons
  • "It's a stable solution."
  • "The system needs to be upgraded to replace the Token Authentication software, which will no longer be supported."

What is our primary use case?

We are solution providers. We provide remote access solutions, internet access, and Voice over IP for our customers, as well as IT operational support.

We use this solution to access their on-premises server from outside locations for situations such as working from home.

What needs improvement?

The system needs to be upgraded to replace the Token Authentication software, which will no longer be supported.

For how long have I used the solution?

I have been working with Cisco IOS SSL VPN for two years.

What do I think about the stability of the solution?

It's a stable solution. We are using the latest version.

What do I think about the scalability of the solution?

I believe that this solution is scalable.

Which solution did I use previously and why did I switch?

Some of the solutions that our customers are using are Microsoft 365, Cisco VPN Access, and Cisco AnyConnect with the physical USB Token to input the password.

The Token support will expire soon. Currently, we are researching similar solutions.

Which other solutions did I evaluate?

We are always researching new products to provide to our clients.

What other advice do I have?

I can't say that I would recommend this solution at this time because the support for the Token software is expiring soon and Cisco IOS SSL VPN would have to be upgraded to another solution similar to Token.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco IOS SSL VPN
February 2026
Learn what your peers think about Cisco IOS SSL VPN. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.
reviewer900207 - PeerSpot reviewer
ITC Administrator at a non-profit with 11-50 employees
Real User
Oct 27, 2019
Stable solution that provides secure access to your network and applications
Pros and Cons
  • "A reliable and stable solution for remote network access."
  • "The pricing is a stumbling block to scaling our utilization of Cisco products and we would prefer to use more of them."

What is our primary use case?

We use Cisco SSL VPN mostly as a secure way to access our business applications remotely.

How has it helped my organization?

It provides a solution for our secure remote access.

What is most valuable?

Usability is the most important feature for me. The stability is really good and it is very important to usability. I think this product is number one for stability. At the end of the day, the speed depends on stability. Once the solution is stable that means the speed is also okay. But really it matters the base connection.

What needs improvement?

I am mostly satisfied with the product. The biggest issue and the reason we do not make more use of it is the pricing. If Cisco can provide us discounts like Microsoft we could make better use of the product. There are other organizations providing discounts to non-profits. They realize the need, and they are creating programs. Microsoft has discount programs for non-profits. With Amazon, we have joined a special program where they are providing us services at a discount for non-profit. Cisco is quite expensive in comparison. So we decide to use what makes the most sense for our model. We see that there are these offers and we decide to use Amazon for some purposes. 

So if Cisco did have a similar program — a non-profit program — it would be great for the utilization of other products as well. We don't have a big budget like enterprise businesses and we budget more like a small business does. But at the moment, for Cisco, we pay the same price that everybody else pays. If they had programs for non-profits, more non-profits would join the program and make use of their services.

We would like to expand to use many other products from Cisco as well. We need them. But we're not able to choose them because of the pricing. We want to use the Cisco products because they service the enterprise level and we would like to have Cisco firewalls, switches, and everything. Unfortunately, the pricing is making us get out from incorporating Cisco products.

For how long have I used the solution?

We have been using the product a little over four years.

What do I think about the stability of the solution?

As for stability, it is one of the best features of the product. A stable connection is the reason we use the product.

What do I think about the scalability of the solution?

We have roughly fifty users who are using it at the moment. Initially, we started with only a small number of users. So the usage of the product has been pretty scalable. At the moment we are not planning to scale our usage of Cisco products more, but that need depends on the business growth and the number of staff who need access. Things may change.

How are customer service and technical support?

We have not really used Cisco's technical support because local support is good enough for us. After it is set up and stable then it doesn't really need much maintenance or attention.

For us, in using the local support the wait is sometimes quite a long time. But it's okay for us.

Which solution did I use previously and why did I switch?

I have used Fortinet as well and that product is stable as well. It is another solid, stable solution. They provide similar stability, features, and functionality. There are some other products we still use for other things because of Cisco's lack of discount programs for non-profit organizations.

How was the initial setup?

The initial setup for the VPN straightforward. It is user-friendly and easy for someone to set up.

What about the implementation team?

We didn't require any assistance for the setup or implementation. We did it ourselves. It was really quite simple.

What's my experience with pricing, setup cost, and licensing?

The product is a bit expensive compared to some other products. If they could lower the prices, it would be great.

What other advice do I have?

Cisco does have really good products and good services but pricing is not allowing us to take advantage of their enterprise solutions.

On a scale from one to ten where one is the worst and ten is the best, I think Cisco SSL VPN is an 8. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder and CEO at a comms service provider with 1-10 employees
Real User
Oct 24, 2019
The security is effective but the administration needs to improve
Pros and Cons
  • "It is very effective and I am satisfied with how it works and with its performance."
  • "The administration should be improved."

What is our primary use case?

Our primary use case of this solution is security. It is very effective and I am satisfied with how it works and with its performance. 

What is most valuable?

The most valuable feature about this solution is that the client can connect from his house to the office. It does, however, take some time to configure.

What needs improvement?

The administration should be improved.

For how long have I used the solution?

I've been using Cisco for many years now, on cloud and on premise, so I am an experienced user.

What do I think about the stability of the solution?

The last deployment we did, was for a customer about three months ago. The customer has three branches and we deployed Cisco SSL VPN and I think it is stable.

What do I think about the scalability of the solution?

Cisco has good products and the products have good scalability. Some of my clients have more than 60 users!

How are customer service and technical support?

The technical support department is very good.

How was the initial setup?

The initial setup is easy, but the complicated part is to configure out what the customer wants. Clients need assistance from integrators or consultants for the deployments, so the customer usually calls my company or calls me to deploy the Cisco solution for them.

What other advice do I have?

On a scale from one to 10, where 1 is the worst and 10 is the best, I would you rate Cisco SSL VPN a seven. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Umair Siddiqi - PeerSpot reviewer
Network Security Specialist at a government with 1,001-5,000 employees
Real User
Top 5
Oct 16, 2019
Very easy to install and you don't need a username or password
Pros and Cons
  • "The setup and installation was easy."
  • "The servers should be more user-friendly."

What is our primary use case?

We primarily use this solution as browser and I like that you don't need a username or password to browse.

What needs improvement?

Sometimes browsers are not able to support a certain file, so that is something that can improve.

For how long have I used the solution?

I have been using the solution for four years on premise.

What do I think about the stability of the solution?

The solution is stable if you have a stable internet connection.

How was the initial setup?

The setup and installation was easy. We had the help of a Cisco integrator, because one needs support from the system team to access your server and your VPN. So you basically have to know all the information about the server if you want to have access.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is reasonable - G Grade.

What other advice do I have?

On a scale of one to ten, I give this solution an eight. In the next version I would like to see easier installation that allows a default to open un-trusted servers. The servers should be more user-friendly too. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Solutions Architect at a computer software company with 11-50 employees
Real User
Top 10
Oct 10, 2019
It is stable and we find it easy to work on
Pros and Cons
  • "It's a very stable solution and I'd say it works perfectly."
  • "I think the administration can be improved to include web interfaces."

What is our primary use case?

We use this solution to connect to our LAN, so that our users are able to access the necessary applications that are designed to be used on-premise. We predominantly use Cisco products and we find it very easy for us to use. 

What needs improvement?

I think the administration can be improved to include web interfaces. And I also feel that the deployment of the clients can be better. 

For how long have I used the solution?

I have been using the solution for the past six years now on premise.

What do I think about the stability of the solution?

It's a very stable solution and I'd say it works perfectly. The only issue may be ensuring that connectivity between the Cisco Firewall and the access directory should be maintained. 

What do I think about the scalability of the solution?

We have about 450 up to 750 users connected to the VPN. I don't see us increasing the number of users because we are trying to migrate some of our applications on the cloud, and we use cloud VPN. 

How are customer service and technical support?

We work directly with local Premier Partners for Cisco, and they help us in terms of scoping the solution and checking our implementation.  So I think that's how we contact Cisco support indirectly. But we also have instances where we contact Cisco directly, should we need other support, but it's really very rare. Most of the solutions features work perfectly.

How was the initial setup?

Most of our configurations are done by our Cisco Premier Partner, but it's relatively easy to set up Cisco SSL VPN.

What's my experience with pricing, setup cost, and licensing?

I would say the price is high in terms of other solutions, but I believe it's worth the price for enterprise customers. The stability matches the pricing. So I would say it is a bit expensive, but I think it is worth the price.

What other advice do I have?

On a scale from one to ten, I will rate this solution a nine. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1143093 - PeerSpot reviewer
IT Network Engineer at a recruiting/HR firm with 10,001+ employees
Real User
Oct 7, 2019
An easy to use solution with good configuration capabilities
Pros and Cons
  • "The solution is very easy to work with. This is its most valuable feature. They also did a good job surrounding how you configure the devices."
  • "Cisco device management is quite difficult. They should work to simplify this."

What is our primary use case?

I primarily use the solution for remote access for my clients.

What is most valuable?

The solution is very easy to work with. This is its most valuable feature. They also did a good job surrounding how you configure the devices.

What needs improvement?

The solution needs to solve the issues they have with Java.

Cisco device management is quite difficult. They should work to simplify this.

For how long have I used the solution?

I've been using the solution for almost four years.

What do I think about the stability of the solution?

In terms of stability, I think it would be nice if Cisco could manage their Java problem. Sometimes it works and sometimes it requires troubleshooting or you need to take the time to update in order to fix the Java issue. 

How are customer service and technical support?

I have contacted technical support in the past, but nowadays our company is not allowed to contact Cisco directly because we don't have a contract with them. Intermediary companies can, however. In the past, I have been satisfied with the level of service I've received.

How was the initial setup?

If the person setting up the solution understands the underlying technology, they won't have trouble with the initial setup of the product. It's a bit complex. Besides following the steps of the setup, you have to understand what you are doing, otherwise, you can get lost in the process.

What about the implementation team?

I'm a Cisco engineer, so I was able to implement the solution myself.

What other advice do I have?

I use the on-premises deployment model. I've worked with Cisco products for 15-16 years.

I would rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Presales Engineer at a tech services company with 11-50 employees
Real User
Sep 29, 2019
Stable with good technical support and a good command line interface
Pros and Cons
  • "I like to work with the CMD command line because it's easy and it doesn't take very long to configure."
  • "It can be difficult to find service and at times we cannot connect with the internet easily."

What is our primary use case?

The primary use case for this solution is to connect offices to their services through the VPN tunnel.

The deployment model we are using is on-premises.

What is most valuable?

It is easy to create. I like to work with the CMD command line because it's easy and it doesn't take very long to configure.

It works quickly compared to other solutions.

What needs improvement?

It can be difficult to find service and at times we cannot connect with the internet easily. It should be easier to find an internet connection through vendors.

They could have a better internet router solution.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable.

We have a minimum of ten users, and a maximum of one hundred and fifty users.

How are customer service and technical support?

The technical support is good.

What about the implementation team?

We contacted a consultant, a reseller, and an integrator to implement this solution.

What other advice do I have?

I would recommend this solution to others.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco IOS SSL VPN Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Cisco IOS SSL VPN Report and get advice and tips from experienced pros sharing their opinions.