My company installs the solution for our customers so they can remotely connect to their networks. We have a staff of 70 technicians and provide end-to-end service from procurement to deployment.
Solutions Architect at a tech services company with 51-200 employees
A reliable solution with trustworthy service with quick setup
Pros and Cons
- "The solution is very reliable."
- "The flexibility of configurations could be improved."
What is our primary use case?
What is most valuable?
The solution is very reliable. Most brands have the same SSL for their VPNs, but Cisco as an OEM and a service provider is very trustworthy.
What needs improvement?
The flexibility of configurations could be improved. Most companies are going to GUI which is comparatively easier to configure in other solutions.
For how long have I used the solution?
I have been using the solution for seven years.
Buyer's Guide
Cisco IOS SSL VPN
February 2026
Learn what your peers think about Cisco IOS SSL VPN. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable and I rate it a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable. We provide our customers with provisions that cater to growth over five years. I rate scalability a ten out of ten.
How are customer service and support?
Technical support is very good and helps no matter the task. I rate support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is okay but not too easy. It all depends on who completes the setup and if they have familiarity with it. One technician can complete the setup for a small project in 10-25 minutes. For a complex project, it can take days to set up end-to-end.
I rate setup a six out of ten.
What was our ROI?
Our return on investment is solid. I rate it an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
We are a partner with Cisco and get some level of discount. I rate pricing an eight out of ten.
What other advice do I have?
It is important to understand the technology and know the product rather than focus on a specific concepts from a specific OEM. If you know the technology on a broader scope, it is easier to configure any OEM device.
I rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
SAP BPC Consultant at a tech services company with 10,001+ employees
It's easy to connect
Pros and Cons
- "Cisco VPN is easy to connect."
- "Sometimes the connection drops, and we don't like that. I'm not sure the reason, but sometimes it will take time to connect or it will disconnect fast."
What is our primary use case?
We work in financial reporting, so the reports are confidential, and we can't have direct access. We gain access to their system from here, and we work on that.
What is most valuable?
Cisco VPN is easy to connect.
What needs improvement?
Sometimes the connection drops, and we don't like that. I'm not sure the reason, but sometimes it will take time to connect or it will disconnect fast.
For how long have I used the solution?
I've been using Cisco VPN for close to five months.
What do I think about the stability of the solution?
Cisco VPN must be stable. Otherwise, we wouldn't have so many people on the solution.
What do I think about the scalability of the solution?
We have close to 70,000 users.
How are customer service and support?
Cisco support has been very helpful.
How was the initial setup?
Setting up Cisco VPN is straightforward.
What other advice do I have?
I rate Cisco IOS SSL VPN eight out of 10. My advice is to be patient with anything new, and you'll get the best out of it. Once you gain complete knowledge of the solution, you'll love working on it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco IOS SSL VPN
February 2026
Learn what your peers think about Cisco IOS SSL VPN. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
An excellent brand with good support
Pros and Cons
- "Cisco certainly has a really strong support team."
- "In addition to Cisco, we work with other solutions on behalf of our customers, such as Fortinet for FortiGate, but this latter solution can achieve the same results at a lower price."
What is our primary use case?
We use the latest version. Even with us using the latest version, the 40, Cisco FirePOWER, is the new generation for ASA, with a set up SSL VPN, as well.
What is most valuable?
We consider Cisco to be one of the best brands in the network. Many people appreciate the good service of Cisco and we make much use of its router switches.
As there are many people who work with Cisco, this translates into the availability of more engineers to lend support.
What needs improvement?
In addition to Cisco, we work with other solutions on behalf of our customers, such as Fortinet for FortiGate, but this latter solution can achieve the same results at a lower price.
FortiGate does not charge the client a licensing fee, although Cisco charges clients a couple of dollars per year for each license.
Other brands, such as Fortinet and even Juniper, do not charge a fee for the very good training they provide, but Cisco does.
Cisco should make itself available at a discount, if not for free.
For how long have I used the solution?
I have been using Cisco IOS SSL VPN for more than 10 years.
What do I think about the scalability of the solution?
There are two types of VPN, one of which is SSL and is part of call remote access for users of laptops who wish to connect with the company network. This one is very popular.
The second we refer to as site-to-site VPN, which is used for connecting one seminar to another. It could involve the branch office connecting to the data center via the internet or one company connecting to another. This would require the setting up of an IP tunnel. We employ this widely, such as in a bank, or financial or government institution.
How are customer service and support?
Cisco certainly has a really strong support team.
Which solution did I use previously and why did I switch?
We are mainly talking about an enterprise level solution, so we do not do too much on the cloud, although I do make use of the new Palo Alto VPN cloud, also known as Prisma VPN.
What about the implementation team?
There are not too many people involved in the deployment and maintenance. For example, in my previous company in the bank, we had around 80,000 employees. We support six VPN boxes, each capable of supporting this number times 5,000.
At the time, not everyone was in need of a VPN but, following the outbreak of the COVID-19 pandemic, we have doubled the capacities to accomodate more people.
As such, one can say that there are only a few people who comprise the support team, the number consisting of three or four. Not too many people are needed since it will not break easily.
We are talking about monitoring capacity and some regular maintenance, such as the OS upgrade. RMA is the prescribed response in the event of device failure. Not much is needed besides this and it is reflected in the size of the teams.
As there are many who are familiar with these solutions and use them, this translates into more engineers working on them, thus making it easy to get support.
What's my experience with pricing, setup cost, and licensing?
In addition to Cisco, we work with other solutions on behalf of our customers, such as Fortinet for FortiGate, but this latter solution can achieve the same results at a lower price.
FortiGate does not charge the client a licensing fee, although Cisco charges clients a couple of dollars per year for each license.
Other brands, such as Fortinet and even Juniper, do not charge a fee for the very good training they provide, but Cisco does.
Cisco should make itself available at a discount, if not for free.
Which other solutions did I evaluate?
In addition to Cisco, we work with other solutions on behalf of our customers, such as Fortinet for FortiGate, but this latter solution can achieve the same results at a lower price.
FortiGate does not charge the client a licensing fee, although Cisco charges clients a couple of dollars per year for each license.
Other brands, such as Fortinet and even Juniper, do not charge a fee for the very good training they provide, but Cisco does.
What other advice do I have?
Cisco is a well known brand which provides good service and many people have familiarity with it, including businesses.
As Cisco IOS SSL VPN is a good solution, but comes with a cost that is higher than all others, I rate it as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Researcher at a educational organization with 10,001+ employees
Simple to use, easy to install, and useful for working from home
Pros and Cons
- "It is very simple to use, and it allows me to get into the university's network from my home, which is very useful for me."
- "When many people are using the internet at home, which is usually right after dinner, this type of service is a little bit hard to use. The internet becomes quite slow, and sometimes, I have to stop using this application. I am not sure if this issue is because of the application or my internet provider."
What is our primary use case?
I am a researcher, and I am doing my master's in administration. To do the research on the web, I need to get into the database of some sites. As a researcher, to get the most content or see all of the content of the sites, I need to access these sites through my university's network. That's why I use this VPN. If I use my internet connection at home, I would have different access to the data.
How has it helped my organization?
It allows me to use and access the entire content of the site. I can access any kind of content from home for my research. Before the pandemic, I used to use the VPN in my house just at night, but now, I am only working from home, and I use it every day for eight to ten hours a day. It has allowed me to work from home.
What is most valuable?
It is very simple to use, and it allows me to get into the university's network from my home, which is very useful for me.
What needs improvement?
When many people are using the internet at home, which is usually right after dinner, this type of service is a little bit hard to use. The internet becomes quite slow, and sometimes, I have to stop using this application. I am not sure if this issue is because of the application or my internet provider.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is stable.
How are customer service and technical support?
We have an internal IT support team. I contacted them just once in two years. They were very helpful and great. They are doing a great job. They have an internal site with all the information, which was very useful in resolving the issues on my own.
How was the initial setup?
It is very easy to install. I used the information available on the university's site to get it working on my machine. It took 10 to 15 minutes.
What other advice do I have?
I am completely satisfied with the solution. I would rate Cisco IOS SSL VPN an eight out of ten. It is a good solution.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Inside Sales Representative at a tech services company with 1,001-5,000 employees
An easy-to-use and straightforward solution that can be used to secure communications by encrypting information
Pros and Cons
- "Cisco IOS SSL VPN is an easy-to-use and straightforward solution."
- "Cisco IOS SSL VPN should add a sensor that can authenticate with a fingerprint instead of having to type the username and password every time."
What is our primary use case?
I use Cisco IOS SSL VPN to secure my connections, whereby the communication between my computer and my company's server is encrypted, and the information is air-gapped.
What is most valuable?
Cisco IOS SSL VPN is an easy-to-use and straightforward solution.
What needs improvement?
Cisco IOS SSL VPN should add a sensor that can authenticate with a fingerprint instead of having to type the username and password every time.
For how long have I used the solution?
I have been using Cisco IOS SSL VPN for one year.
What do I think about the stability of the solution?
Sometimes, the solution gets disconnected. I do not like that if you're not plugged in or if you lock your computer, you have to re-log in, which is not nice. If you log in and return after you lock the computer, it should still be connected to the VPN and not disconnected for you to start over. That's something that I do not like.
I rate Cisco IOS SSL VPN a nine out of ten for stability.
What do I think about the scalability of the solution?
Around 300 users are using the solution.
What other advice do I have?
Cisco IOS SSL VPN is a cloud-based solution.
Overall, I rate Cisco IOS SSL VPN a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Solutions Architect, Consulting Engineer at a tech services company with 11-50 employees
Good integration capability, performance and support team
Pros and Cons
- "The customer service and support are the best. When it comes to support, Cisco is the best vendor ever."
- "The Secure Plus Connect product could be improved with many enhancements in any price license, especially for licensing. Cisco could simplify the licensing; it could make it easier to order and use the features."
What is our primary use case?
We're using it as part of the RingCentral solution with the Firepower 4000 firewall.
What is most valuable?
I appreciate the security, performance, and integration with the VyOS BYOD (bring your own device) solution.
What needs improvement?
The Secure Plus Connect product could be improved with many enhancements in any price license, especially for licensing. Cisco could simplify the licensing; it could make it easier to order and use the features.
The UI could be improved for the licensing part.
Additionally, Cisco could integrate global traffic balancing features into the new firmware for the firewall, which would be beneficial for administrators.
For how long have I used the solution?
I've been working with it for the past three years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the ability to expand at seven out of ten because it's mainly the pricing and licensing during large deployments. In some cases, scalability may lead to a higher cost, which can be challenging in my country.
How are customer service and support?
The customer service and support are the best. When it comes to support, Cisco is the best vendor ever.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used two other vendors during my experience and work: SFI and Forcepoint.
Cisco is better from a technical standpoint, but Forcepoint is less expensive and is currently penetrating the Egyptian market.
Forcepoint One is a cloud-hosted product that includes a DNS layer, cloud firewall, and all the features of Cisco VPN.
When I compared the two products, I found that Forcepoint is a good value for the price, considering the resources it offers.
How was the initial setup?
If I'm setting up the branch firewall and managing connections, devices, or VPN, it's quite simple. Especially for me, with 20 years of experience, it's straightforward.
My experience makes it easy for me. I'm already an expert engineer.
So, if you're familiar with the product, it's pretty simple to use.
The deployment model depends on the case. The government and public sector often prefer on-prem solutions to maintain complete control.
What's my experience with pricing, setup cost, and licensing?
Price flexibility could be improved in comparison to other vendors.
Although the cost may be higher, the value is high with this solution.
What other advice do I have?
I would recommend this solution for enterprise businesses. Overall, I would rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Network Analyst at a manufacturing company with 11-50 employees
Reliable with useful features and good VPN capabilities
Pros and Cons
- "The product is very stable."
- "I have no notes in terms of areas of improvement."
What is our primary use case?
We primarily use the solution for the VPN for work after COVID.
What is most valuable?
We've been using it since Covid and it has been very stable. The troubleshooting is easy and overall the solution overall is pretty good.
The solution has a variety of useful features.
We have been able to restrict certain types of usage. Users need to meet certain criteria in order to sign in.
It's a very good VPN product.
The product is very stable.
It can easily scale.
What needs improvement?
The product has been stable. I have no notes in terms of areas of improvement.
What do I think about the stability of the solution?
The solution is very stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate the reliability ten out of ten.
What do I think about the scalability of the solution?
It's a scalable solution. It's easy to expand as needed. It's not a problem at all.
How was the initial setup?
We have three or four people that are able to handle deployment and maintenance tasks.
What other advice do I have?
I'd rate the solution ten out of ten. We've been very pleased with its capabilities. It's a useful product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales at a tech services company with 1-10 employees
It's simple and user-friendly
Pros and Cons
- "IOS is user-friendly and simple. You connect to a particular VPN, and that's it. You become seamless after that."
What is our primary use case?
I use IOS for VPN. I work overseas often, and sometimes, I can't access what I need without a VPN. Some countries like Indonesia are restrictive, so you need a VPN. We've got about 10,000 employees, and we're all using it. I'm working on a company-provided laptop. I can't connect to our systems without Cisco.
What is most valuable?
IOS is user-friendly and simple. You connect to a particular VPN, and that's it. You become seamless after that.
For how long have I used the solution?
I've been using Cisco IOS for about seven years. I've used it since before it was called IOS.
What do I think about the stability of the solution?
I've never had any issues with IOS. It's probably a little on the older side, but it does the job.
How are customer service and support?
Cisco customer support is excellent. I've never had issues at all.
What other advice do I have?
I rate Cisco IOS SSL VPN eight out of 10. My main advice is always: Does it work for you? If it works for you, use it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Cisco IOS SSL VPN Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2026
Popular Comparisons
Prisma Access by Palo Alto Networks
Fortinet FortiClient
OpenVPN Access Server
Cisco Secure Client (including AnyConnect)
Ivanti Connect Secure
F5 BIG-IP Access Policy Manager (APM)
Microsoft Azure VPN Gateway
SonicWall Netextender
Citrix Gateway
Hillstone E-Series
SonicWall SMA
Sangfor SSL VPN
Zyxel VPN Client
Systancia Gate
Array AG Series
Buyer's Guide
Download our free Cisco IOS SSL VPN Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- I'm comparing Array AG Series SSL VPNs and Cisco SSL VPN. What's are the pros/cons?
- What firewall to choose to support 500-1000 concurrent SSL VPN users?
- What's right for me? Fortinet or Citrix?
- What is the difference between "data protection in transit" vs "data protection at rest"?
- What are the best practices to prevent a Brute Force attack via remote access?
- When evaluating SSL VPN, what aspect do you think is the most important to look for?
- What is the best appliance for SSL VPN and a fat client?
- What tools do you use to make a remote work more efficient?
- Which offers a better VPN: Meraki or Azure?
- Why is SSL VPN important for companies?


















