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Mostafa-Mourad - PeerSpot reviewer
Cyber Security Head at Turnkey Integrated Technologies TK-IT
Reseller
Top 5
Sep 22, 2024
Provides efficient customization options, but it could be more user-friendly
Pros and Cons
  • "The technical support team is responsive and supportive."
  • "I recommend they work on usability and ensure the solution is more user-friendly."

What is most valuable?

The platform's most valuable feature is the intrusion prevention system (IPS). It offers many customization options.

What needs improvement?

We encountered challenges, particularly when building use cases for this firewall, as it requires specific OS versions and firmware upgrades, which can lead to increased downtime.

It adds an administrative burden on the operation team, as it is essential for managing the firewalls.

I recommend they work on usability and ensure the solution is more user-friendly. It includes improving the connectivity and functionality when bugs occur.

For how long have I used the solution?

I have been using Cisco Secure Firewall Management Center for one year.

What do I think about the scalability of the solution?

I rate the product's scalability as a nine, particularly for larger hardware appliances.

Buyer's Guide
Cisco Secure Firewall Management Center
June 2026
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How are customer service and support?

The technical support team is responsive and supportive. 

How was the initial setup?

The platform's deployment can take about two days to complete especially if all components need to be configured.

What's my experience with pricing, setup cost, and licensing?

The product pricing is reasonable and falls in the mid-range.

What other advice do I have?

Setting up the solution's management center is relatively easy, but we occasionally face bugs that require additional troubleshooting.

I recommend taking comprehensive backups and preparing thoroughly for implementation, especially when managing multiple nodes.

Overall, I rate it as a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2404041 - PeerSpot reviewer
Associate at a government with 11-50 employees
Real User
Top 20
Sep 6, 2024
Effectively manages extensive network infrastructure, but the technical support services need improvement
Pros and Cons
  • "The platform's most valuable feature has been its centralized management capability, which allows us to monitor and control multiple devices from one location."
  • "The product could be improved by simplifying its user interface and reducing complexity."

What is our primary use case?

Our primary use case for the solution is to manage and secure our network infrastructure. In our environment, we use it to handle multiple devices from a central control point.

What is most valuable?

The platform's most valuable feature has been its centralized management capability, which allows us to monitor and control multiple devices from one location. It is crucial for effectively managing our extensive network infrastructure.

What needs improvement?

The product could be improved by simplifying its user interface and reducing complexity. Additionally, better integration with other tools and more intuitive dashboards would enhance the user experience.

Future releases should include improved AI-driven analytics for efficient threat detection and response. 

For how long have I used the solution?

I have been using Cisco Secure Firewall Management Center for approximately one year.

What do I think about the stability of the solution?

The platform is stable. However, there could be occasional issues due to its complexity.

What do I think about the scalability of the solution?

The platform scales well, handling increased traffic and more devices as our network grows.

How are customer service and support?

Customer service and support have been adequate but could have been more exceptional. Response times can be slow, and resolutions are sometimes less effective than required.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used WatchGuard and Microtech. We switched because we needed more advanced features and better centralized management capabilities.

How was the initial setup?

The initial setup was complex due to the product's intricate configuration options and requirements.

What about the implementation team?

We implemented the solution with the help of our in-house team. 

What was our ROI?

The ROI has been moderate. 

Which other solutions did I evaluate?

We evaluated several options, including Fortinet and Palo Alto.

What other advice do I have?

Be prepared for a steep learning curve and consider the potential need for additional training or support to fully utilize the solution's capabilities.

Overall, I rate it a six out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Firewall Management Center
June 2026
Learn what your peers think about Cisco Secure Firewall Management Center. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Yonas Abebe - PeerSpot reviewer
Senior Network and Security Engineer at Symbol Technologies PLC
MSP
Top 5Leaderboard
Jun 11, 2024
Streamlines security tasks by facilitating policy configuration with routing
Pros and Cons
  • "The policy management capabilities streamline security tasks by facilitating policy configuration. This ensures the impactful implementation of security policies during product installation, enhancing overall security measures."

    How has it helped my organization?

    The policy management capabilities streamline security tasks by facilitating policy configuration. This ensures the impactful implementation of security policies during product installation, enhancing overall security measures.

    What needs improvement?

    The interface should be more user friendly.

    For how long have I used the solution?

    I have been using Cisco Secure Firewall Management Center for two years.

    What do I think about the stability of the solution?

    The product is stable.

    I rate the solution’s stability a seven out of ten.

    What do I think about the scalability of the solution?

    I rate the solution’s scalability a ten out of ten.

    How are customer service and support?

    Support is good. When the client requires anything regarding the solution, we provide support through our communication team.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is straightforward and takes few hours.

    What other advice do I have?

    The solution handles routing depending on whether you're using the new version or the older one for managing up to five hundred devices. However, ensuring that the appliances are updated is essential, though it can be challenging in our environment. It's crucial to read the appropriate documentation regarding virus protection, and it's worth noting that Cisco's support is reliable. License support is also crucial for ensuring positive outcomes.

    Five engineers are enough for the solution's maintenance.

    I recommend the solution.

    Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Network Engineer at Dejpaad
    Real User
    Aug 16, 2023
    A cloud security solution to exclude traffic between some zones
    Pros and Cons
    • "The solution is useful and powerful."
    • "The solution should improve the user interface."

    What is our primary use case?

    We use Cisco Secure Firewall Management Center to exclude traffic between some zones in the network.

    The solution is very useful for enterprise companies.

    What is most valuable?

    The solution is useful and powerful.

    What needs improvement?

    The solution should improve the user interface. It could be more user-friendly.

    For how long have I used the solution?

    I have been using Cisco Secure Firewall Management Center in my company. We are using the latest version, FMC 3000.

    What do I think about the stability of the solution?

    The stability of the solution is very good.

    What do I think about the scalability of the solution?

    The solution is scalable. It is very good. 

    We have around 10 or 12 enterprise companies working with this solution.

    How are customer service and support?

    Because of the sanctions in Iran, I don't have access to Cisco's technical support.

    How was the initial setup?

    The initial setup of the solution is easy and takes about a week to deploy. Since we are a consultant, I have done the deployment by myself.

    What about the implementation team?

    There are many ways to deploy the solution. We can either do it remotely here, or I can do it myself.

    We have around three to four people for deployment and solution maintenance. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is not so expensive, it is somewhere in middle. 

    What other advice do I have?

    I will suggest considering your use case. All companies need this solution, but it is very useful for enterprise companies.

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2013930 - PeerSpot reviewer
    Head of the IT Security Division at a tech services company with 11-50 employees
    Real User
    Top 20
    Dec 6, 2022
    Scalability is not an issue, but the GUI and performance need improvement
    Pros and Cons
    • "Scalability is not an issue as long as you are able to buy additional licenses. Ten percent of our customers use Cisco Secure Firewall Management Center, and we have large accounts with 50% of their end users behind this firewall."
    • "Cisco firewalls use old ESR or a Linux system, and there are problems with encryption. When we switch on encryption, the throughput goes down."

    What is most valuable?

    The Integrated Configuration Environment (ICE) is good along with the security packs.

    The logs are very helpful when investigating problems.

    What needs improvement?

    The GUI needs to be improved, and I'd like to see better performance particularly with VMware installation. There are slowness issues. 

    Cisco firewalls use old ESR or a Linux system, and there are problems with encryption. When we switch on encryption, the throughput goes down.

    It would be good to have information on the correlation of logs for a botnet attack, for example.

    For how long have I used the solution?

    I've been using it for five years.

    What do I think about the stability of the solution?

    I would give stability a seven out of ten because sometimes things will be missing after deployment. The use of HA causes problems.

    What do I think about the scalability of the solution?

    Scalability is not an issue as long as you are able to buy additional licenses. Ten percent of our customers use Cisco Secure Firewall Management Center, and we have large accounts with 50% of their end users behind this firewall.

    How are customer service and support?

    Cisco's technical support is not reliable. Some engineers know the issue you're dealing with and are able to help, and others are not.

    How was the initial setup?

    Depending on the environment, the initial setup can be complex.

    What's my experience with pricing, setup cost, and licensing?

    Cisco Secure Firewall Management Center has the best price on the market.

    Which other solutions did I evaluate?

    We looked at Panorama Firewall Management by Palo Alto and FortiManager by Fortinet. All of the secure firewall products seem to be the same, but Panorama and FortiManager are more reliable and have a few more features.

    What other advice do I have?

    Overall, I would rate Cisco Secure Firewall Management Center at seven out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1306557 - PeerSpot reviewer
    Systems Administrators at a tech services company with 201-500 employees
    Real User
    Jul 18, 2021
    Stable, good support, and good IPS capabilities
    Pros and Cons
    • "The most valuable feature of this solution is the intrusion prevention system."
    • "The support is good, they are always good."
    • "The interface is an area that could be improved."

    What is our primary use case?

    I use Cisco Secure Firewall Management Center to manage my perimeter firewalls and my data center firewalls.

    What is most valuable?

    The most valuable feature of this solution is the intrusion prevention system.

    What needs improvement?

    The initial setup could be simplified.

    The interface is an area that could be improved.

    Monitoring live events or event logging needs improvement as well.

    For how long have I used the solution?

    We are using version 664.

    What do I think about the stability of the solution?

    It's a pretty stable product.

    What do I think about the scalability of the solution?

    We have 20 people using this solution in our organization.

    How are customer service and technical support?

    The support is good. They are always good.

    I would rate technical support an eight out of ten.

    Which solution did I use previously and why did I switch?

    We also use Fortinet products.

    How was the initial setup?

    The initial setup is midway complex and straightforward.

    The deployment in a large environment took a week approximately.

    We have a team of two staff members to maintain and deploy this solution.

    What about the implementation team?

    We completed the installation in-house. We did not use an integrator or reseller.

    What other advice do I have?

    I would rate Cisco Secure Firewall Management Center an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1530636 - PeerSpot reviewer
    Networking Security Consultant at a comms service provider with 51-200 employees
    Real User
    Jun 15, 2024
    Useful for network security and firewall management
    Pros and Cons
    • "The tool helps with internet access protection."
    • "The first version had a lot of bugs, but the recent versions have sorted them out."

    What is our primary use case?

    We use the solution for network security and firewall management. 

    What is most valuable?

    The tool helps with internet access protection. 

    What do I think about the stability of the solution?

    The first version had a lot of bugs, but the recent versions have sorted them out.                                                           

    Which solution did I use previously and why did I switch?

    I used Fortinet FortiManager before Cisco Secure Firewall Management Center.

    How was the initial setup?

    Cisco Secure Firewall Management Center's deployment takes a day to complete. The installation can be completed in one to two hours. 

    What other advice do I have?

    With DevOps, migration from old to new applications is easier. I rate the overall product a nine out of ten. The appliance can perform its main functions as expected, and the performance management features in the next version make it easier to monitor multiple windows and identify issues.

    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    reviewer1572669 - PeerSpot reviewer
    Cisco Systems at a comms service provider with 501-1,000 employees
    MSP
    Jul 11, 2021
    Great data protection and easy access to good technical support
    Pros and Cons
    • "The applied policy inside the firewall is good."
    • "All companies are looking to protect their data centers from unapproved access or server misuse and this product works."
    • "I think the IOS and the deploy option could be improved."

    What is our primary use case?

    We use this solution to protect our servers. 

    What is most valuable?

    The firewall itself is valuable as is the applied policy inside the firewall. All companies are looking to protect their data centers from unapproved access or server misuse and this product works.

    What needs improvement?

    I think the IOS and the deploy option could be improved. They should also consider working on the batteries. It's not helpful most of the time. Cisco's competitors have more features and they give more thought to their solutions.

    For how long have I used the solution?

    I've been using this solution for four years. 

    What do I think about the stability of the solution?

    The stability of this product is good. 

    What do I think about the scalability of the solution?

    The solution is scalable, if I need to add users or add licenses, it's flexible.

    How are customer service and technical support?

    Cisco technical support is good. Let's just say that the support is very helpful. Maybe the most helpful support in the network. 

    How was the initial setup?

    The initial deployment was quite complicated and I believe it could be simplified. 

    What's my experience with pricing, setup cost, and licensing?

    Cisco products are generally quite expensive. 

    What other advice do I have?

    From my perspective, it's a true commander and I like Cisco. All the treatment is available on the internet.

    I rate this solution a nine out of 10.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    IT engineer at I.S.T. - Information Systems Technology
    Reseller
    Oct 30, 2023
    A reliable and easy-to-use solution that needs to improve price
    Pros and Cons
    • "The solution is easy to use."
    • "Cisco Secure Firewall Management Center needs to reduce its price."

    What is most valuable?

    The solution is easy to use. 

    What needs improvement?

    Cisco Secure Firewall Management Center needs to reduce its price. 

    For how long have I used the solution?

    I have been using the product for more than ten years. 

    What do I think about the stability of the solution?

    I rate the tool's stability an eight out of ten. 

    What do I think about the scalability of the solution?

    I rate the product's scalability an eight out of ten. 

    How was the initial setup?

    I rate the tool's deployment a nine out of ten. It is easy and was completed in minutes. 

    What's my experience with pricing, setup cost, and licensing?

    I rate the tool's pricing a four out of ten. The licensing costs are yearly. 

    What other advice do I have?

    Our clients for Cisco Secure Firewall Management Center are medium to large businesses. It is a very scalable and reliable solution. I rate it a ten out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Buyer's Guide
    Download our free Cisco Secure Firewall Management Center Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
    Buyer's Guide
    Download our free Cisco Secure Firewall Management Center Report and get advice and tips from experienced pros sharing their opinions.