Cisco Secure Firewall Reviews

We use Cisco ASA and Firepower.

ASA is used for AnyConnect connections, that is, for users to connect to the office. It is very reliable and works fine.

We use Firepower in some sites as firewalls to control inbound/outbound access. We use it as a software protection layer. However, because most users are now working from home, few users need it in the office. As a result, in some places, we have switched to SD-WAN.

The network products help save time if they are well configured at the beginning. They help increase security and protect the company's data.

Firepower's user experience should be a little bit better.

I've been using Cisco Firepower for six months.

There are some hiccups here and there, but compared to the technical support from other vendors, I have had the best experience with Cisco's technical support. I would rate them at nine out of ten.

The initial setup was somewhat easy because we had previous experience with implementation. We copied that strategy or tried to align it to that implementation, but there were some challenges.

We have a hybrid cloud deployment. We have our own data centers and a lot of branches. In the data centers, most Cisco technologies start with ACI. With firewalls for big branches, we find that it's easier to break out to the internet globally rather than to use data centers.

Cisco's prices are more or less comparable to those of other products.

Compared to other vendors' firewalls, Cisco's firewalls are a bit behind. Overall, however, I would rate Cisco Firewall at eight on a scale from one to ten.

The main use cases are firewalling, routing, site-to-site VPN, and remote access. We have some older 5585-X ASAs in place. We do have Firepower 2000 Series and 4000 Series. 

For most setups, we do have high availability in place. We've at least two devices in active-active or active-standby. If it's a highly secure setup, we sometimes have two firewalls.

Cisco has a huge variety of products and features. It's a benefit to have the knowledge of all those things and also put it in the firewalling products. The knowledge that comes from other products or solutions that Cisco is selling is finding a place in security as well, and that's one of the key benefits.

There are time savings when you have a good solution in place for stopping or preventing security risks. In general, it isn't saving me time on a daily basis, but there is peace of mind knowing that you are being protected.

Basic firewalling is obviously the most valuable. In addition to that, secure access and remote access are also very useful for us. When COVID came, a lot of people had to stay at home, and that was the basic use case for having remote access.

One con of Cisco Secure Firewalls is that Java is used a lot for the older generation of these firewalls. Java is used for the ASA and the ASDM tool for administration. It's an outdated way of administering, and it's also a security risk to use this kind of solution. This is a pro of Firepower or the newer generation of firewalls because they are using HTML for administration.

In general, they can make it easier to manage the solutions. They can make it easier in terms of administration and provide a single tool for different firewalling solutions. They have different tools to manage different firewalls, such as Firepower or ASA. Sometimes, both are on the same thing. You have ASA with Firepower modules, so you manage some of the things via HTML, and then you manage some of the things via another management tool. It's not seamless. It should be bundled together in one solution.

I have been using this solution for six to seven years.

They have been very stable. I did not have any cases where a network was down due to firewalling. Fortunately, I did not have any hacker attacks, but that's being lucky. It's not something I would point out to firewalling or configuration. It's just that sometimes you're lucky and sometimes you're not.

It's very scalable. Cisco is for mid to large businesses. For small businesses, there are solutions that are cheaper, but that's not the main focus. 

A large environment comprises several thousand users. We have small to large size environments, but we mostly have mid to large.

Cisco's tech support is good in general. It varies and depends on with whom you're speaking and how the knowledge on the other side is. That's basically the same for our company. I'd rate them an eight out of ten. A ten would be perfect, and no one is perfect. You can reach maybe a nine, but no one can reach a ten.

Positive

For more security, we sometimes have two firewalls. We have other vendors in place, such as FortiGate or Palo Alto. We have Cisco at the front or at the end, and another vendor on the other side so that there is more security, and if there is a security breach in one solution, we still have the other one. These firewalls differ mostly in administration and how you configure things but not so much in terms of features. They may differ in small things, but in the end, they are all doing the same things.

I deploy and manage them afterward. I'm not only in the designing and implementing; I'm also in the operational business. Its deployment is not more complicated than other solutions. It's fine. When it comes to documentation, in general, Cisco is very good.

We mostly try to do it ourselves. Our approach is to have knowledge or any certification of the topic we are trying to take.

I'm not a salesperson. I'm more from the technical perspective, and I don't know if there are any savings at the end, but I believe that all that was bought in the past was used the way we wanted it to use. So, the money was well spent.

Licensing is not only for Secure Firewalls, and it's too complicated.

To someone evaluating or considering Cisco Secure Firewall, I'd advise having a good greenfield approach regarding what component to use. If there is no greenfield, you should evaluate what solutions you need and what type of use case you have and then decide based on that.

I'd rate Cisco Secure Firewall an eight out of ten. Cisco is a big player in networking and security, and that's basically the pro on their side.

I'm a solution architect specializing in IT infrastructure designs. I create solutions for clients using Cisco and other products. I've developed solutions with various Cisco Firewall models. I may use an entry-level solution for smaller businesses, like the Cisco 555 Series or 5500. If it's a large enterprise, I may use the 4000 Series, or an ISR router integrated with a firewall for a branch office, and maybe an ISR router, which is integrated with the firewall.

I work with businesses of all sizes, but I see Cisco more often in medium-sized companies or large enterprises. Small businesses often pick Sophos or FortiGate because of the pricing. Large enterprises use Cisco and other products like Palo Alto or Check Point, especially for managing cloud architectures like GCP and AWS. 

If the customer only needs a plain firewall, Cisco ASA is sufficient. It can compete with FortiGate or Sophos. When I talk about a next-gen firewall, the basics include malware protection, instruction prevention, URL filtering, etc. Firepower is integrated to address these next-gen requirements. 

I may use the tabs for dynamic policy implementation in cloud environments depending on the clients' needs, but not typically VMware. I might get a false positive with the VMware operator and platform layer. If I stop some surveys, my production will stop. In such cases, I cannot just go by dynamic classification blindly. It would be better for the application layer, not the platform layer.

I don't have any metrics about how ASA has improved operations for my clients, but I can look at their market share relative to Check Point and other competitors. Cisco has a decent footprint today, and it reduced my customers' CapEx. I don't have the numbers. I'm just speaking relatively. Cisco can reduce operational expenditures by around 40 percent. I'm just giving a vague estimate, but I don't have any specific metrics.

Cisco offers two architectures. I can choose the Meraki track if I want an OpEx model or the traditional track, which is a CapEx model. Due to Cisco's tech acquisitions, I have various feature options within the same product. The DNA of Cisco combines the traditional Cisco architecture with the next-generation firewall.

Segmentation can be helpful for some clients. Let's use a financial organization as an example. We have traffic moving through the branch to the core banking. This is where we can employ segmentation. We can do security policy restrictions for branch employees to prevent them from accessing certain financial reporting systems. We can limit them to the branch level. 

I can enforce certain policies to prevent all branch traffic from reaching one layer of a particular segment by minimizing the overall traffic on the network. I can always control the traffic when I segment it. This set of capabilities is beneficial when a lot of financial algorithms are done.

ASA integrates with Firepower, IPS functionality, malware filtering, etc. This functionality wasn't there in the past. With its cloud architecture, Cisco can filter traffic at the engine layer. Evasive encryptions can be entered into the application, like BitTorrent or Skype. This wasn't possible to control through a traditional firewall. 

Deep Packet Inspection looks at the header information and inspects the contents of a particular packet. We can also look at traffic management. It can control end-user applications, and we can check device performance when we do this type of regression on our resources. This is what we look at with a DPI. It can help us reduce the overall OpEx and CapEx.

Traditionally, we needed multiple software and hardware tools. With these features, we can snoop into our network and understand each packet at a header level. That's called the service control engine.

Within Cisco's Service Control Engine Architecture, there's something called the Preferred Architecture, which has a supervisor engine. It's more of a network management tool. Cisco makes it more convenient to manage our resources. It has a nice UI, or we can go into the command-line level. 

Cisco's micro-segmentation features are helpful for access control layers and virtual LAN policy enforcement. That's how we segregate it. Micro-segmentation is focused on the application layer. When we design a policy that is more automated or granular, and we have a specific business requirement, we get into micro-segmentation. Otherwise, the majority of the implementation will be generic network segmentation.

Dynamic classification is also essential given the current security risks and the attacks. We cannot wait for it to tell us if it's a false positive or a real threat. In those cases, dynamic classification is essential, especially at a MAC level.
When using WiFi, we may have a suspicious guest, and we cannot wait for someone to stop it manually. The firewall needs to at least block the traffic and send an alert.

In cases like these, integration with Cisco ISE is handy. If the firewall alone doesn't help, you must redesign your architecture to include various associated products as you increase your requirements. For example, you may have to get into multiple servers, so you'll need an ISE for identity management. 

As you start scaling up your requirements, you go beyond a firewall. You start from an L1 layer and go to the L7 sitting at the organization's gateway. When you talk about dynamic policy implementation, that's where you start to get serious about your operations and can change things suddenly when an attack is happening.

With ISE integration, you get another dynamic classification if an endpoint connects immediately. ISE has a lot of authorization rules, so it applies a filter. The dynamic policy capabilities enable tighter integration at the application workload level. Snort 3 IPS enables you to run more rules without sacrificing performance, and IPS puts you one step ahead of any threats to the organization.

There are some limitations with SSL. Regarding the security assessment for the ISO 27000 standard, there are certain features that Cisco needs to scale up. Not all products support it, so we need to be slightly careful, especially on the site track. 

We face challenges with Cisco when implementing some security vulnerability assessments, including the algorithms and implementing SSL 3.0. I may change the entire product line because traditional product lines don't support that.

Integration isn't typically a problem because the network is compatible, but Cisco could upgrade the threat database. They could integrate the threat database of the on-premise firewall with the cloud. Check Point has cloud integration with a market database of all the vulnerabilities. Cisco could add this to its roadmap to make the product more effective.

I have been working with firewalls for about 20 to 25 years, but I've been using Cisco for around 12 to 15 years.

Cisco ASA Firewall is reliable, especially in the Indian context. For example, I had a couple of banks with around 5,000 branches and ATMs. It was easy to deploy remotely or send it to each branch. 

Cisco ASA Firewall is scalable to a certain extent.

Cisco support is okay, but not great. I rate Cisco support five out of ten. The response time is too long. We need an instant response to security issues. They follow some legacy processes.

In some cases, I think they're good, but they have hundreds of questions and steps to go through before the ticket is escalated. The local partner adds a lot of value in that case.

Neutral

The standard setup is straightforward and takes around four hours. You can also do more customization and adjustments to deploy it in a particular environment.
I design a custom implementation strategy for each customer. It depends on whether I'm migrating an existing environment or doing a fresh deployment. I try to understand the customer's security footprint and all the issues I need to address before installation. 

I think Cisco's price is in the right space now. They have discounts for customers at various levels. I think they're in the right spot. However, Cisco can be expensive when you factor in these additional features. 

If you add SecureX, Cisco's cost will definitely jump. We started with the standard ASA, then we added segmentation and micro-segmentation, and now we're talking about automation and unified architecture. SecureX is an integrated security portfolio. It gives a vertical and 360-degree algorithm with an open, integrated platform that can scale.

In most next-generation products, the UA itself will manage a lot of things, but it's easier to find people with expertise. If you put 10 firewall experts in the room, six will be talking about Cisco, but you can hardly find one or two people talking about Check Point or Palo Alto. Others would be more talking about Sophos, FortiGate, etc.

I rate Cisco ASA Firewall seven out of ten. If you're implementing a Cisco firewall, you must be crystal clear about your business requirements and how a Cisco ASA firewall will address your problem. You need to understand whether this product line contains all the features you need. 

Can it pass a security audit? Does it integrate with your network device? How scalable is it? Will this solution you're implementing today be adequate in the next three years? These are the questions that you should ask.

Our use for Cisco Secure is for the firewall. 

Network segmentation is the most valuable feature.

The dashboard can be improved. 

I have been using Cisco Secure Firewall for seven years. 

It is stable.

It is scalable. A thousand-plus users are using the solution in my company. 

The initial setup is straightforward. 

Pricing is high.

Overall, I rate the product an eight out of ten. 

I use the solution in my company for some internal testing purposes, so I don't use it in a real environment. I use it in my dummy lab environment.

The product's user interface is an area with certain shortcomings where improvements are required.

From an improvement perspective, the product's price needs to be lowered.

I have been using Cisco Secure Firewall for three years. I am a customer of Cisco.

I have faced no issues with the stability of the product. Stability-wise, I rate the solution an eight out of ten.

The product offers good scalability.

I rate the technical support a nine out of ten.

Positive

I have experience with Sophos.

The product's initial setup phase is a little difficult.

The product's deployment phase is a good and easy process.

The solution is deployed on the cloud.

The product is expensive.

I can't describe a particular scenario where the product has improved security, but I can say that the devices from Cisco are much more trustworthy and reliable compared to other devices in the market.

The most effective feature of the product for threat prevention stems from the granularity of the control that the devices from Cisco provide to its users.

The product offers great integration capabilities.

For our company's daily operations, the user interface provided by Sophos is much better and interactive compared to the one offered by Cisco.

You can choose Sophos if you want a low-budget or budget-friendly product. You can choose Cisco if you want a high-end and highly scalable tool with great integration capabilities, especially if budget is not an issue.

I rate the overall tool an eight out of ten.

Our primary use cases lie mainly with high availability and the security features available doing Layer 3 routing that we would need on our internal network.

It has simplified the internal network, so we don't have to worry about one device failing and losing connectivity. High availability is always there.

Our top three features are the high-availability features, the VPN and the IPSec.

It has fantastic visibility. It's a 10 out of 10. 

Cisco Secure Firewall is fantastic at securing our infrastructure from end to end so we can detect and remediate threats. We have already caught things that have tried to get in. 

Cisco Secure Firewall has improved resilience by a huge margin. It has been a great help.

Cisco Secure Firewall has freed staff because we don't have IT staff worrying about a lot of the threats. We trust the device that we are going to catch the threat. We are going to get a notification and be able to act upon that. Cisco Secure Firewall has saved at least 25 hours a week

The newer versions have made it so that we do not have to worry about other appliances with feature sets that are already built into the Cisco firewall.

The solution has had a huge effect, especially from physical density when it comes to securing our infrastructure. A lot of people don't think about power availability and cooling aspects. You have a limit to how much power you can push, and every little bit helps. 

We chose Cisco because of its understanding, customer service, warranties, and the quality of the product

We would like to see dual power supplies for some Cisco Firewall products. Having to get an ATS in the Data Center application because there's an A+B power feed on such a vital device with high availability may be something that I want to put in there.

We have been using Cisco Firewall for the last 20 years.

The solution is very stable.

The solution is scalable because Cisco keeps up with new technology, the security application, bandwidth, optics, and the kind of speed that one can use.

Customer support has been very responsive, whether it is a hardware failure or calling for any kind of technical support.

Positive

We have seen a return on investment in the total cost of ownership.

The pricing is fair compared to competitors. Cisco is the Cadillac in its field. You get what you pay for. 

Cisco is amazing at upgrading, so even if we did have to upgrade a device, it is plug-and-play because of that availability option.

Cisco is doing a great job with all the improvements that are coming; they are allowing for GUI setups where many people aren't so used to CLI. Many of the younger grads coming into our field are more used to APIs and automation, so having that GUI feel is a lot better than CLI.

I rate the solution a ten out of ten.

We mainly use it for policy-based VPNs to IPSec one of the businesses. We also use it as a firewall solution for remote VPN users. We have vendors who have access to our VPN solution, and they get a dedicated network.

We can automate the VPN. The build process and how we've standardized it makes it very easy for us to focus on other tasks. We know that an end user can push a button, and the VPN will get built. They only bring us in for troubleshooting or higher-level issues with the other vendor. Because of that program, the ability to use Cisco ASA every time, in the same way, makes our job easy.

Once we started standardizing and using the same solution, we've been able to correlate that so we know what we are doing. We can train even less experienced and newer guys to do the tasks that in turn frees up the higher-level engineers. It has cut out the VPN work for higher-level engineers. They may have been spending ten hours a week previously, and now they may spend ten hours in the quarter.

It has improved our cybersecurity resilience. It has allowed us to see some differences with partners using weaker ciphers, which allows us to validate what we're using and reevaluate it. We put exceptions in cases where we have to. The security risk team is as well aware of those, and they can essentially go back on a buy-in or see if the vendor has upgraded to plug in a security hole. It has given us that visibility to see where we are weak with our vendors.

Being able to use it as a policy-based VPN is valuable. It's very easy to understand. 

It's very easy to troubleshoot. It may be because I'm comfortable with it or because I've used it for so long, but it's easy to use for me. I don't have any problems with how to set it up or use it.

For what we use it for, it ends up being the perfect product for us, but it would help if they could expand it into some of the other areas and other use cases working with speeding up and the reliability of the pushes from the policy manager.

We've been using Cisco ASA at least for the last six years. That's how long I've been in this organization, but my organization has been using it longer. 

We don't open bugs for it. It just works for what we've used it for. The last time we opened up an ASA bug would have probably been three years ago. From a reliability standpoint of what we're using it for, it's fantastic.

We've had no problems with scaling our business. We went from using probably 200 active VPNs an hour to over 600 VPNs without blinking an eye at that.

I enjoy Cisco's tech support. Just like any tech support out there, you could get a great or fantastic engineer, or you may get somebody who has just learned, so you just have to work with it. However, working with Cisco TAC, you find less of that than you do with other companies. 

Just to give them a shout-out, whenever we hit the Australian TAC, they're absolutely fantastic. Sometimes I feel that we should wait our hours when we open a ticket just so that we get one of them. They know their stuff. They absolutely do, so whoever they're hiring there, they got to keep that up and spread that out. I'd rate them a nine out of ten.

Positive

I've worked with Check Point's firewall, and I've worked with Palo Alto's firewall. Things like packet capturing and packet tracing that I can manipulate to pretend I'm doing traffic through the firewall are a lot easier to do with ASAs than with other products.

We have other firewalls in our environment. We still use Palo Alto. We do have a little bit of a mix with Palo Alto in our environment, but in terms of VPN specifically, the way that Palo Alto does route-based VPN by default doesn't flow well with most people out there. It works great with cloud providers. Cisco can do route-based VPNs too. We have a route-based VPN solution with Cisco as well. We just use an ISR for that instead of a firewall.

I've been part of the deployment. Specifically, how NATTING and the firewalls work, that part is not difficult at all, but there are some challenges when you take any product and manipulate the order of operations, but that's not a Cisco challenge. You're pairing different information. There are some tools that usually try to help with those conversions, but most of the time, I find it just easier to develop what you need and just build it from scratch.

We implemented it on our own.

We've seen an ROI in terms of our high-level engineers having to work less on the product. I've been able to provide it to the NOC because of the use of the solution. They see value in that.

Pricing is more for my leadership, but I give them the quotes, and if they approve, they're happy. They've never wavered, so I wouldn't say it's out of the realm where they're considering another product. It must be in the direct price range for our leadership to not blink an eye when we give it to them.

To those evaluating this solution, I'd say that it's a solid product. It works. It does what we need. It gives us peace of mind to sleep at night. I'd definitely put it up there with some of the other firewalls to consider.

I'd rate Cisco ASA a nine out of ten.

We mostly use Cisco Secure Firewall as a VPN concentrator and for its firewall features.

Using Cisco Secure Firewall has helped grow our familiarity with people that know Cisco.

The most valuable feature of Cisco Secure Firewall is its ease of configuration and that it's scalable for firewalls and VPNs.

Changes you make in the GUI sometimes do not reflect in the command line and vice versa.

We have been using the solution since its inception, so, for many years now.

We did not have any stability issues with Cisco Secure Firewall.

We did not see any limitations with Cisco Secure Firewall’s scalability.

We also use Aruba in our organization. We never have to factor in extra development time when we go to a new major version of Cisco. With Aruba, we have a pretty drawn-out development timeline for any upgrades or software improvements. Aruba and Cisco Secure Firewall are very different in their implementation and development.

The initial setup of the Cisco Secure Firewall is very straightforward. The average time it took to deploy the solution was very short. Deploying the VM and automating our configurations took a couple of minutes.

Cisco smart licensing is a hassle for a disconnected environment. However, I haven't licensed anything in a while. There have been many changes, making it easier to license disconnected devices connected to the internet.

ASAv uses the solution as a VPN concentrator and a firewall because it could be used for both. It can be used for landing AnyConnect clients on ASAv and as a firewall.

What sets Cisco Firewall apart from other products is that when we do an update, we know we're not going to break a lot of things, and there are not a lot of bugs. The integration on the Cisco side is pretty good.

Most of our team is familiar with Cisco, and everyone knows what to expect when they log in. So it's easy in that way.

I like the application visibility and control with Cisco Secure Firewall. My only complaint is that the changes made in the GUI sometimes do not reflect in the command line.

I haven't had any problems with Cisco Secure Firewall. It's very straightforward and reliable. Also, it's trustworthy because it has the Cisco name.

Cisco Secure Firewall has helped free up our IT staff for other projects. The product is quite heavy into automation. So with it being Cisco, it is very scalable in generating configs. The solution saves a week or two for implementation and integration.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience through the reliability aspect.

You know what you're getting when you use an ASAv from Cisco. Cisco Secure Firewall is a great product in terms of reliability and scalability.

Overall, I rate Cisco Secure Firewall ten out of ten.

We use Cisco Secure Firewall for traditional firewall use cases, like VPN, segmenting of traffic, and creating PPSs.

We need reliable communication to do what we do, and that's very important. The solution does what we need to do and when we need to do it. It has a great reputation for the support that we need because if things don't work within the Department of Defense, people don't survive. Communication and keeping the adversary out are key components of our work. So we need a robust, reliable, and secure product, and that's what Cisco provides us.

Cisco Secure Firewall is robust and reliable.

The process of procuring modern-day technology within the DOD needs to improve.

I've spent quite a few years with Cisco Secure Firewall.

Cisco Secure Firewall is a very stable solution.

Cisco Secure Firewall is a very scalable solution.

Cisco Secure Firewall's technical support is great, reliable, and responsive.

Positive

We have seen a return on investment from using Cisco Secure Firewall. From the DOD's perspective, we need a reliable and robust solution that has to be reliable in real-time. Cisco Secure Firewall is a reliable solution that works when needed.

Cisco Secure Firewall is a great scalable, secure, and robust product.

There is a dedicated team designed to handle firewalls.

I have a good impression of Cisco Talos and its effects on our security operations. They have a great reputation for doing a lot of great things.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience.

Overall, I rate Cisco Secure Firewall nine out of ten.

I'm a design consultant. We primarily use the product to secure various client networks, major infrastructure, highways, and urban surveillance.

The solution is pretty easy to deploy. It is pretty ubiquitous too, so it is easy to get. It pretty much does the job we need it to do.

I would like to see an IE version of the solution where it is ruggedized. Most of what we do is infrastructure based on highways. Now that the product has a hardened switch, the only thing left in our hubs that isn't hardened is probably the firewall. It would be nice to pull the air conditioners out of the hubs.

I have been using the solution for 20 years.

I've never had a stability problem with firewalls.

The solution seems to be very scalable. I probably don't have much experience with scalability because, by the nature of how our networks work, we don't scale them; we just add another one.

Support is very good. I've never had a problem with any form of support.

Positive

I used only a couple of other products over the years due to client preference. In general, Cisco Secure Firewall is easier to deploy mostly because of the depth of personnel trained in it. Every other product seems to be a niche thing that two people know, but Cisco once again seems ubiquitous throughout the industry. Our customers choose Cisco for various reasons, from cost to a preference for Cisco. It meets the task that they need to meet. It's really the spectrum.

The deployment is pretty straightforward. It's the same as deploying any other Cisco equipment. If you know what you're doing, it's not a huge deal.

I believe our clients have seen an ROI. Their networks are more secure. Various agencies have tested a few of them to prove it, and they've proven okay. Since they weren't attacked, they have received an ROI.

The licensing is not so bad. The solution’s pricing could be lower. It's not horrible, though.

The application visibility and control are pretty good. It seems to do everything we've ever needed it to do. I've never asked the product to do something that it couldn't do. The solution has been pretty successful at securing our infrastructure from end to end. Most of our client’s staff have reported that the product is not as maintenance intensive as they would like. They never had to deal with maintenance before, but now they do. We deploy new systems for our clients.

I haven't had much experience with Cisco Talos directly. I know it's there, but I haven't really been involved. I haven't experienced it, which I believe is a good thing. It's doing its job if I don't have to get involved with it. The product has definitely helped improve our organization’s cybersecurity resilience. We weren't secure at all before, and we are a known target since we’re based in infrastructure. The solution has been very helpful in providing security.

It is a good product. I would definitely look into it. There is great value in going to a partner to a reseller to deploy the product. They understand the equipment and have expertise. Normally, they're local, so local knowledge is always useful. They have done deployments before, so sometimes they know tips or tricks that aren't in the manuals.

People evaluating the solution should give it a look. Definitely, it is worth taking a look at it.

Overall, I rate the product a nine out of ten.