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reviewer2212524 - PeerSpot reviewer
Network Engineer at a construction company with 1,001-5,000 employees
Real User
Is reliable, enhances cybersecurity resilience, and provides visibility into our network
Pros and Cons
  • "Cisco Secure Firewall is reliable, which is why we opted for it during the pandemic for our remote users."
  • "The cloud does not precisely mimic what is on-premises."

What is our primary use case?

We use Cisco Secure Firewall for remote VPN.

How has it helped my organization?

Cisco Secure Firewall played a crucial role in enabling all our users to establish remote connections from their homes.

Cisco Secure Firewalls' application visibility and control are beneficial because they provide a management console that allows us to view logging and sessions.

It enhances our organization's cybersecurity resilience by enabling us to deploy multiple instances of it both in Azure and on-premises. This redundancy ensures that in the event of an outage or any other issues, we can seamlessly switch to alternative locations.

What is most valuable?

Cisco Secure Firewall is reliable, which is why we opted for it during the pandemic for our remote users.

What needs improvement?

The cloud does not precisely mimic what is on-premises. There are some new challenges with the features in Azure. Due to Azure limitations, we cannot synchronize configurations between an active standby. This aspect makes it difficult to perform such tasks in the cloud, requiring manual intervention.

Buyer's Guide
Cisco Secure Firewall
July 2025
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,490 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Cisco Secure Firewall ASA for ten years.

What do I think about the stability of the solution?

In my current role, I have not encountered any stability issues.

What do I think about the scalability of the solution?

Cisco Secure Firewall is scalable.

How are customer service and support?

Cisco's technical support is excellent, and its personnel are knowledgeable. I consistently receive prompt and satisfactory responses from them. However, there are occasions when we need to reach out to them for feedback follow-up.

How would you rate customer service and support?

Positive

How was the initial setup?

We encountered some issues with the deployment because we run on Azure now. 

What's my experience with pricing, setup cost, and licensing?

Although I am not directly involved in dealing with the pricing aspect of the Cisco Secure Firewall, I know that the licensing has improved over the years.

What other advice do I have?

I rate Cisco Secure Firewall a nine out of ten.

The Cisco Secure Firewall is not a remediation tool but rather designed for secure remote sessions.

We use the same ASAs for firewall functionality as we do for VPN functionality.

Our organization is currently considering Palo Alto as an alternative to Cisco. However, I am not involved in the decision-making process.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Md Mahbubul Alam - PeerSpot reviewer
Head of Information Security Division at Prime Bank Ltd.
Real User
Easy setup, stable, and affordably priced
Pros and Cons
  • "URL filtering is valuable."
  • "The scalability has room for improvement."

What is our primary use case?

We use the solution to secure our external software application and user access through different ports.

What is most valuable?

URL filtering is valuable.

What needs improvement?

The virtualization aspect has room for improvement.

The scalability has room for improvement.

For how long have I used the solution?

I have been using the solution for three and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I give the scalability a one out of ten.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is good.

What other advice do I have?

I give the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
July 2025
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,490 professionals have used our research since 2012.
reviewer2109192 - PeerSpot reviewer
CTO at a tech vendor with 1-10 employees
Reseller
Helps consolidate infrastructure solutions and has a straightforward setup
Pros and Cons
  • "Previously, our customers had to always utilize hand-to-hand delivery. Now, they are able to move completely to a secure digital method. They use a strictly dark fiber optics connection from a central location to the endpoint."
  • "FMC could be improved because management with FMC is quite difficult compared to using Firepower web-based management."

What is our primary use case?

Previously, our customers had to always utilize hand-to-hand delivery. Now, they are able to move completely to a secure digital method. They use a strictly dark fiber optics connection from a central location to the endpoint.

What is most valuable?

Our clients have been able to consolidate infrastructure products such as Talus for hardware encryption and Dell EMC for D2D de-duplication and backup.

What needs improvement?

FMC could be improved because management with FMC is quite difficult compared to using Firepower web-based management.

For how long have I used the solution?

We've been selling Cisco Firepower for a year.

What do I think about the stability of the solution?

Our clients feel that Cisco has proven stability in enterprise networking, routers, and ASA firewall security.

How are customer service and support?

We are very confident with Cisco's technical support and would give them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we sold Check Point and Palo Alto.

We choose to sell Cisco because it has been approved by NATO. Our clients use a strictly offline infrastructure, and there were significant issues with Check Point. In addition, we have good support from the local Cisco office, and they also suggested that the end user goes with Cisco.

As a Cisco Secure Firewall reseller, the value we bring is very good support. You will not get the same level of support from some other vendors. For instance,  Palo Alto and Check Point don't have direct support like Cisco. They have third-party support. Thus, you may get a response only when you escalate the issue to the third tier of the service level. With Cisco, everything is resolved within a day.

How was the initial setup?

The initial setup is straightforward because most network engineers have worked with Cisco. Cisco invested in universities, and as a result, 40% of the network experience of students is with Cisco.

Our clients are mostly financial institutions and have strict policies that do not allow personal data on external clouds outside the country. As a result, they mostly use an on-premises or hybrid cloud deployment model.

We are currently having our customers switch from the 2000 to the 3000 series.

What's my experience with pricing, setup cost, and licensing?

The price is not too high, but the subscription is a little bit high. We compared the activation of Cisco and Fortinet, and when we activated the whole portfolio of the UTM of Fortinet, the speed was reduced. We tested the same situation with the Cisco 2140 series, and there was no reduction in speed.

What other advice do I have?

When you're evaluating the solution, take a look at the customer reviews.

We have had no issues with Cisco Secure Firewall, and I would rate it at nine on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2102925 - PeerSpot reviewer
System Engineer
Real User
Saves us a lot of time and has a stable VPN
Pros and Cons
  • "I think that the firewall feature is the most valuable to me as it is one of the oldest features for this solution. We also appreciate how stable the VPN is."
  • "I have a lot of difficulties with the solution's Firewall Management Center (FMC) and the GUI. Neither is responsive enough and should be improved."

What is our primary use case?

Our primary use cases for this solution are as a traditional firewall, VPN system, IPS, and for URL filtering.

What is most valuable?

I think that the firewall feature is the most valuable to me as it is one of the oldest features for this solution. We also appreciate how stable the VPN is.

What needs improvement?

I have a lot of difficulties with the solution's Firewall Management Center (FMC) and the GUI. Neither is responsive enough and should be improved.

For how long have I used the solution?

My organization has been using Cisco Secure Firewall for more than 10 years. 

What do I think about the stability of the solution?

My opinion is that this solution is quite stable.

How are customer service and support?

We encounter tech issues often. Sometimes it's really good to work with the tech engineer, but sometimes it can be really frustrating that it's slow to go through the email chat and everything. It depends on the engineer you get.

How would you rate customer service and support?

Positive

How was the initial setup?

I have had difficulties with the implementation of this solution. When I first encountered this solution, I had difficulties bringing it up and configuring it, but this was maybe due to the fact that back then it was a new technology. It is possible that I would have an easier time with it right now. 

What other advice do I have?

I would say that this solution did help free up staff. Today, and even during COVID, a lot of customers are interested in VPN solutions and this demand will only keep increasing. I work from home mostly and the solution saves me two hours per day.

I do want to stress that this solution saves our organization time. We have 13 engineers in our company and even more staff in other departments and they also have the opportunity to work from home and with this, they save a lot of time. We plan on buying a smaller office thanks to this and this too will save a lot of money for the company.

The reason we chose Cisco is that some of my colleagues partnered with the provider when they came to Hungary, so they have been working with these solutions for a long time.

I do not have experience with the Cisco migration tool, but my colleagues do and they are really happy with it and its ease of use.

I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2109006 - PeerSpot reviewer
Daglig leder at a tech services company with 1-10 employees
Real User
Provides good protection and saves time, but integrations can be better
Pros and Cons
  • "We feel that we can trust the security, and our assets and business are well protected. We need to have trust in it, but we also see that it works. We have a security company that has tested that it works."
  • "It integrates with other security products from Cisco, but sometimes, there can be glitches or errors."

What is our primary use case?

We are using these firewalls for edge security or different zones of security. We use them throughout the whole organization, but they vary in size, depending on if it's a small office in Spain or a large office in another country. We have offices in many countries.

How has it helped my organization?

It saves time. It protects us from experiencing big or small attacks. If we are vulnerable to attacks, it would take us a lot of time to fix that and put out all the fires. Hopefully, we won't need that when we have several layers of security.

What is most valuable?

We feel that we can trust the security, and our assets and business are well protected. We need to have trust in it, but we also see that it works. We have a security company that has tested that it works.

What needs improvement?

They have already improved it to some degree. It has become easier, but I've not drilled down much myself. I mostly use CLI, but I can see that it's a little bit more GUI-based. So, improvement is already there. It's a good thing that we now have GUI-based control over the details, and that would be the way to go.

It integrates with other security products from Cisco, but sometimes, there can be glitches or errors.

For how long have I used the solution?

I have been using Cisco firewalls for the last 20 years. We are now mostly using FPRs, but we also have some old Cisco firewalls that we need to change to newer technologies.

How are customer service and support?

It has been a while since I used it myself. My experience was good. You get the correct engineer for the task. I'd rate them an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have firewalls from other vendors, but we will be moving over to Cisco. When we have the same vendor, it would take less time to train people to do their job because there is one technology rather than four or five different ones.

How was the initial setup?

I was involved in its deployment, but that was a few years ago. It was not an in-depth technical installation; it was more of a physical installation. It was easy. We are a big company, so we need to plan the downtime and get approval from the business to take down systems and upgrade them. 

What other advice do I have?

I'd rate Cisco Secure Firewall a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Consultant at ACP IT Solutions AG
Reseller
Is scalable, but firewall management needs improvement
Pros and Cons
  • "Cisco Secure Firewall is a scalable solution."
  • "The management of the firewalls could be improved because there are a lot of bugs."

What is our primary use case?

Our clients use Cisco Secure Firewall to protect them from data breaches. They also use it for site-to-site VPN connections and remote access.

What is most valuable?

The most valuable features are remote access, site-to-site VPN, and next-generation features.

What needs improvement?

The management of the firewalls could be improved because there are a lot of bugs.

For how long have I used the solution?

I've been selling this solution for three years.

Most of our clients have deployed the solution on-premises and are slowly migrating to hybrid and to SaaS models.

What do I think about the stability of the solution?

When you configure it, it's very stable.

What do I think about the scalability of the solution?

Cisco Secure Firewall is a scalable solution.

How are customer service and support?

Cisco's technical support is good.

Which solution did I use previously and why did I switch?

We used to sell Palo Alto firewalls and switched to Cisco because it was more cost-effective for clients.

As a Cisco reseller, I try to give our customers the best possible solutions for their problems.

How was the initial setup?

The initial setup is straightforward for smaller organizations, but it can be complex when companies are larger.

Migrating certain components of a client's previous firewall configurations to Cisco Secure Firewall with the migration tool is simple, easy, and quick. However, it would be really nice if we could migrate complete ASA configurations to FTD with the migration tool and not just the policies and objects.

Maintenance-wise, we troubleshoot and make changes if required.

What about the implementation team?

I deployed it myself with, and perhaps with one person from the client's end.

What other advice do I have?

On a scale from one to ten, I would rate Cisco Secure Firewall at seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Network Lead at a tech company with 10,001+ employees
Real User
Simple deployment and is easy to manage but the GUI, functionality and flexibility should improve
Pros and Cons
  • "Cisco Secure Firewall improved our organization. We have it in every one of our French offices."
  • "One thing that Cisco could improve is the GUI. The graphic user interface should be more user-friendly."

What is our primary use case?

Our primary use case for Cisco Secure Firewall is segregation between different environments. We put Cisco Secure Firewall between each of those environments to create this segregation. 

How has it helped my organization?

Cisco Secure Firewall improved our organization. We have it in every one of our French offices. 

What is most valuable?

What I like about Cisco Secure Firewall is that you get to integrate it into one box. For example, you can have one big switch with a model inside of it. This makes it easy to manage. 

What needs improvement?

One thing that Cisco could improve is the GUI. The graphic user interface should be more user-friendly. If you compare it with some of its competitor's GUIs, Cisco falls short in terms of how rules are pushed. 

We have also run into issues with functionality and flexibility. Cisco does fall behind its competitors in this regard. It's our opinion that Cisco is not a leader in security devices. 

For how long have I used the solution?

I have been using Cisco Secure Firewall for two decades. 

How are customer service and support?

We are satisfied with the level of support we get from Cisco. Getting support is quite easy. When we have a problem, our engineer just opens up a case and we get a reply quickly. The support usually has deep knowledge of the solution. 

How would you rate customer service and support?

Positive

How was the initial setup?

I was involved in the initial deployment. It was quite simple, not complex at all. 

What was our ROI?

We have seen a return on investment in terms of price because we have a partnership with our provider. 

Which other solutions did I evaluate?

We chose Cisco Secure Firewall because we were already using Cisco switch routers and other products, so we wanted everything to be from one provider. However, we do use other products as an additional security measure.

What other advice do I have?

The solution does help us save time because it enables us to do a good job of filtering from the get-go. This ensures we have fewer potential threats to look through.

Cisco Secure Firewall has not helped us consolidate tools because part of our security strategy is having multiple firewalls from different providers. Our company policy is that it is better to have different technology, so we do have some overlap.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2099559 - PeerSpot reviewer
Founder CCIE
Reseller
Adds value and helps organizations avoid problems and mistakes
Pros and Cons
  • "What I found the most valuable about Cisco Secure Firewall is that if a client is educated about the solution, it can help him or her avoid many problems and mistakes."
  • "Cisco's inspection visibility could be better."

What is our primary use case?

Our primary use case for this solution is to use it as a firewall. This product secures the internet from internal and public users.

How has it helped my organization?

Cisco Secure Firewall helped add to my organization's value. It is a selling product for us here. They have great support and documentation, which makes the solution easy to sell to customers. The Cisco name has a lot of value and high brand awareness.

We are selected partners now but are looking to grow to become a primary partner for Egypt. 

Cisco Secure Firewall definitely saved us time. However, security is never 100% with any product, even Cisco. So, you will have to spend some time securing your IT regardless of which solution you use.

I would say that it helped my company cut time by 50%.

The solution cautions us against threats via email notifications and internally in the web interface of the product itself on the dashboard.

What is most valuable?

What I found the most valuable about Cisco Secure Firewall is that if a client is educated about the solution, it can help him or her avoid many problems and mistakes. 

What needs improvement?

I think Cisco would benefit from comparing its solutions to other products. There is a lot to learn from solutions like Palo Alto or FortiGate. These are top security products. For example, Palo Alto has better inspection visibility than Cisco. When we ask customers about Palo Alto, they say "I like Palo Alto. It helps me see problems on time. I can audit everything through it." Cisco could improve in this regard. Cisco's inspection visibility could be better. 

For how long have I used the solution?

I have been using this solution for a long time; since the PIX version in 2003. This adds up to almost 20 years now. I have had a plethora of experiences with this solution as both just an employee using it and also as the owner of a company. We also have a range of customers using the solution. 

Which solution did I use previously and why did I switch?

We did not use any other solutions. Our strategy from the beginning has been to grow with Cisco. However, our customers have the final say in which solutions they choose and sometimes that's not Cisco. That has much to do with their previous beliefs and brand loyalty and trust. The customer's opinion matters and if the customer is loyal to Palo Alto, we are going to have a hard time getting them to make the switch. 

How was the initial setup?

I am not involved in the deployment of the product. I have a sub that deploys Cisco Secure Firewall. I'm involved in guiding the deployment on the management side and making sure it's done in line with the customer's wishes. 

Which other solutions did I evaluate?

I did evaluate other options but ultimately went with Cisco because of the support they offer. You can reach their tech support engineers at any time. That's important. Their documentation is great as well. Their site is wonderful. 

What other advice do I have?

I rate the solution a seven out of ten.

Cisco Secure Firewall should be consolidated with routers, switches, or VOIP.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.