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reviewer1395702 - PeerSpot reviewer
Network Security Engineer at a tech services company with 51-200 employees
Real User
A proactive threat defense solution with a good Inline Mode configuration
Pros and Cons
  • "The Inline Mode configuration works really well, and ASA works very impressively."
  • "I think the ASA layer is thin. It's always Layer 3 or Layer 4 source controller and doesn't control the Layer 7 traffic. It's important, and you'll need an additional firewall."

What is our primary use case?

I use it for VPNs, remote-access VPNs, environment issues, and failover issues. I also use the
content mode, NAT, and PAT in this firewall. We always use ASA for VPN sites and firewall sites. We use the edge for internet access for data center servers or company customers' internet access.

How has it helped my organization?

We always use ASA for integration another companies  and branches easily. 

What is most valuable?

The Inline Mode configuration works really well, and ASA works very impressively.

What needs improvement?

I think the ASA layer is thin. It's always Layer 3 or Layer 4 source controller and doesn't control the Layer 7 traffic at all. It's important, and you'll need an additional firewall. 

All next-generation firewalls don't have much control over Layer 7, but there's a little bit of control for inspection. ASA never controlled Layer 7, and it's a bad point.

 I don't like to use ASDM, a graphical interface, and other solutions for ASA. I wouldn't say I like this, and it's not good(ASDM).

Buyer's Guide
Cisco Secure Firewall
July 2025
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For how long have I used the solution?

I have over seven years of experience with Cisco ASA Firewall.

What do I think about the stability of the solution?

It's stable. ASA works very well, and it's impressive. I use only ASA and only the Inline Mode. 

What do I think about the scalability of the solution?

It's a scalable, high availability solution. It's an active/standby model for VPN. But if you don't use VPN in these devices, it works as an active/active high availability model.

How was the initial setup?

If you're a Cisco Administrator or Cisco certified, the initial setup isn't a problem. But if you don't know Cisco devices and how they work, it can get a little complicated.

What other advice do I have?

I would advise new users to look at next-generation firewalls like FTD or other models from Cisco. It's better than Cisco ASA. Cisco ASA Firewall isn't a next-generation firewall.

On a scale from one to ten, I would give Cisco ASA Firewall an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ICT Department Manager at ACC
MSP
Reasonable priced, great customer service, and stable
Pros and Cons
  • "We have not had to deal with stability issues."
  • "My team tells me that other solutions such as Fortinet and Palo Alto are easier to implement."

What is our primary use case?

We are using the solution for airports.

How has it helped my organization?

The Cisco NGFW is an excellent fit for purpose for our network security.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

We have not had to deal with stability issues.

How are customer service and technical support?

The support of the solution is great, their staff is perfect.

How was the initial setup?

My team tells me that other solutions such as Fortinet and Palo Alto are easier to implement.

What's my experience with pricing, setup cost, and licensing?

People have said that Palo Alto is a less expensive solution than Cisco, but in my experience, at least from today, Cisco is cheaper than Palo Alto. 

What other advice do I have?

I do not hear anything bad about the competition. I am difficult to change my ways and learn a new product. Unless somebody comes and makes a SWOT analysis and shows me the evidence of how the alternative is better, I am fine with Cisco.

I would recommend this solution to others. 

I rate Cisco Firepower NGFW Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
July 2025
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
Cyber Security Consultant at a tech services company with 51-200 employees
Reseller
A reliable but outdated firewall
Pros and Cons
  • "It is extremely stable I would say — at least after you deploy it."
  • "They need to do an overhaul of the management console."

What is our primary use case?

Most of our use cases revolve around the basic firewall features. Our client is also leveraging on Anyconnect, which is serving the client-based VPN. Sometimes they will establish a VPN connection from one firewall with another. It's the type-for-type VPN. In terms of Cisco, typically, these are just some of the legacy features, that's what we use. In terms of a next-gen firewall, I feel that our customers would prefer to use other brands like Palo Alto, Check Point, and FortiGate.

Our clients who use this solution are typically small businesses. I think there's a Gartner chart that says that Palo Alto is actually the foreleader, followed by Check Point, then FortiGate. Cisco is not anywhere near. From a cybersecurity standpoint, they are quite weak.

What needs improvement?

They need to do an overhaul of the management console because they are still using the client-based management tool, which is quite outdated in terms of functionality and usability. The interface hasn't changed since the last generation many years back.

For how long have I used the solution?

I have been using Cisco ASA Firewall for roughly four years.

What do I think about the stability of the solution?

It is extremely stable I would say — at least after you deploy it. Typically, there won't be any instability in terms of the hardware as well as the software. It can be running for many years without any issues. It's a totally different story when compared to other brands because, out-of-the-box, they offer far more features and are actually leveraged on more resources which leads to more instability.

What do I think about the scalability of the solution?

I would say in terms of scalability, they are still the greatest family of products. Scalability means you can actually add on some processing parts to actually increase the throughput when the requirement comes up. They have a range of products for that, but this solution, it's already going out of phase, because at JSC, you can only allow up to a certain amount of upgrades that can be added on.

How are customer service and technical support?

Support is not a requirement. In the whole industry, there are a lot of Cisco-trained personnel that we can actually seek advice from. There's not much leveraging on the Cisco support so far.

If our clients need support, we provide it. Support is not cheap. Sometimes a device will go out of warranty, but the customers are not willing to renew the support contract. Of course, there are a lot of cheaper alternatives. In Singapore, a lot of companies outsource support. Most of the time we go through third-party companies instead of Cisco directly.

How was the initial setup?

For a non-Cisco guy like me, there is quite a substantial amount of learning that needs to be done to actually understand how the products are. Some brands like FortiGate, require only an hour and 15 minutes to enable the product, to facilitate the basic requirements of connecting up the traffic and adding on the firewall router. For Cisco, there are levels of challenges because it's a hardened solution that sees a lot of restrictions right out of the box.

Without really understanding how it works, then there'll be a lot of confusion regarding the traffic, etc. You'll find yourself wondering if there are any security concerns if you alter it out-of-the-box. The management console is quite outdated; usually, a lot of configuration is through Commander. We really need to understand how to articulate the Cisco Commander to perform even the most basic feature.

What about the implementation team?

We handle the implementation for our customers. 

I am a sales engineer, we are mainly in charge of selling the product. In terms of support, we have a department that covers that aspect. Sometimes after implementation, we also provide maintenance support services towards the whole project and sell it as a whole bundle. As a distributor, we also sell our products, our equipment, and devices. So the support team covers that aspect.

What's my experience with pricing, setup cost, and licensing?

We sell Cisco ASA Firewall as a bundle — the price is very cheap. If a customer were to go for renewal direct from Cisco, then the price would be quite high.

What other advice do I have?

My main concern is the full revamp of the management console. We'd like to see a more user-friendly total revamp of how to manage the firewall rules. Also, there are a lot of additional features that need to be granular because with Cisco, at this point in time, all these features are still working in silos. A lot of integration needs to be done in general. 

Personally, I would discourage people from using Cisco. Overall, on a scale from one to ten, I would give this solution a rating of six.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
Senior MIS Manager at a tech company with 201-500 employees
Real User
Stable with great security and good scalability
Pros and Cons
  • "The solution is excellent for enterprise-level networks."
  • "If the implementation was easier, it would be a lot better for us."

What is our primary use case?

We tend to use the solution as it's forced on us by corporate. Our company wants us to use it.

What is most valuable?

The solution is stable. We haven't had any issues in that sense.

The security of the hardware is excellent. Cisco is very serious in its approach to security.

We have a high level of trust in Cisco and its products.

The solution is excellent for enterprise-level networks.

What needs improvement?

The solution is difficult to use. There's more required than a typical firewall. It's different than, for example, Palo Alto and Fortinet, which we find are easier to set up. 

If the implementation was easier, it would be a lot better for us.

It would be such a great product for us if it was easier to manage.

For how long have I used the solution?

I've been working with the solution for more than ten years. It's been a long time. It's been over a decade at this point.

What do I think about the stability of the solution?

The solution is quite stable. We have no problems with bugs or glitches. It doesn't crash or freeze. It's good.

What do I think about the scalability of the solution?

We've found the solution to be scalable. A company shouldn't have any issues with expanding it if it needs to.

We have about 300 users on the solution currently. We do plan to continue to use Cisco in the future.

How are customer service and technical support?

We use third-party technical support that's offered and we're quite satisfied with the level of attention we receive.

Which solution did I use previously and why did I switch?

I have knowledge of Palo Alto and Fortinet.

While those two are easier to set up and control, nothing compares to Cisco in terms of security. They're very strong in that regard. We also find Cisco to be more stable.

However, we only use Cisco firewalls in our organization. We don't use anything else.

How was the initial setup?

The implementation is not so straightforward. It's rather complex and we have a lot of trouble with it.

The implementation took us about one month.

We plan to implement an updated version next month as well.

We need three to eight people to handle the setup.

What about the implementation team?

I did not handle the implementation by myself. Rather, it's done by another team including the original support from Singapore and with license support from headquarters in Japan.

However, our team does handle the implementation in-house, and we can handle the setup for clients as well.

What's my experience with pricing, setup cost, and licensing?

We do need to purchase licenses. Those come from headquarters in Japan. They handle the details in terms of pricing. I'm not sure of the overall costs.

What other advice do I have?

We're both a customer of Cisco and a reseller.

This month we plan to upgrade from our existing hardware.

Overall, we've been happy with the results we've gotten. I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Engineer at a tech services company with 201-500 employees
Real User
Easy to operate with good technical support, but needs better logging features
Pros and Cons
  • "The command line is the same as it is on the Cisco iOS router."
  • "The solution needs to have better logging features."

What is our primary use case?

We primarily provide implementation and maintenance services to our clients.

What is most valuable?

The software itself is very simple.

The solution is easy to operate. It's not overly complex.

The command line is the same as it is on the Cisco iOS router.

The technical support is very helpful and responsive.

What needs improvement?

The solution needs to have better logging features.

Cisco needs to migrate its ASA Firewall to a management console or to a web console.

For how long have I used the solution?

I've been working with the solution for six years at this point.

What do I think about the stability of the solution?

The solution is largely stable. Once we adopted Cisco services, we found that everything was pretty reliable. There aren't bugs or glitches. It doesn't crash or freeze. It's quite good.

What do I think about the scalability of the solution?

The scalability is a problem as the solution has a low throughput.

How are customer service and technical support?

We've been in touch with technical support and I've always found them easy to reach. They're responsive and helpful. I find their service much better than, for example, Fortinet or Palo Alto. Overall, we're satisfied with Cisco with respect to their technical support.

Which solution did I use previously and why did I switch?

We have some experience working with Palo Alto and Fortinet solutions as well.

What's my experience with pricing, setup cost, and licensing?

While I don't have the exact pricing of the solution, it's my understanding that Cisco is rather costly. It's not the cheapest option on the market. It's expensive. It's more costly, for example than Palo Alto.

What other advice do I have?

We have a gold partnership status with Cisco, however, we are also partners with companies such as Fortinet and Palo Alto.

For a next-generation firewall, I would likely recommend Palo Alto. However, if a company had the budget, I would recommend Fortinet. That said, for a VPN gateway, I would recommend Cisco ASA.

In general, I would rate Cisco's ASA Firewall at seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
System Engineer at a tech services company with 501-1,000 employees
Real User
Stable, scalable, and flexible, with good support
Pros and Cons
  • "It's a flexible solution."
  • "The configuration is an area that needs improvement."

What is our primary use case?

We use Cisco ASA for traffic control.

What is most valuable?

It's a flexible solution.

What needs improvement?

The configuration is an area that needs improvement.

In the next release, I would like to see the UI include or provide web access, and more integration.

For how long have I used the solution?

I have been using Cisco ASA Firewall for five years.

We are not using the latest version, as it is not available.

What do I think about the stability of the solution?

It's a stable solution and we have not had any issues.

What do I think about the scalability of the solution?

It's a scalable product. We have approximately 2,000 users in our organization.

We have plans to continue to use it.

How are customer service and technical support?

Technical support provides us with good service.

How was the initial setup?

The initial setup was straightforward. It was easy for us because we have experience.

It was already deployed when I arrived.

We have two or three guys for deployment and maintenance.

What other advice do I have?

This is a product that I would recommend to others.

I would rate Cisco ASA Firewall a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1126164 - PeerSpot reviewer
Programming Analyst at a tech services company with 201-500 employees
Real User
A stable, advanced threat detection solution with a straightforward setup, but with room for improvement on the console visualization
Pros and Cons
  • "The customer service/technical support is very good with this solution."
  • "An area of improvement for this solution is the console visualization."

What is most valuable?

The feature I have found most valuable is the IPS advanced threat detection for removing ransomware and malware.

What needs improvement?

An area of improvement for this solution is the console visualization.

For how long have I used the solution?

I have been using this solution for two months.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

The customer service/technical support is very good with this solution.

How was the initial setup?

The initial setup is straightforward and it took two weeks to deploy. Currently, 5000 employees use this solution in our company.

What's my experience with pricing, setup cost, and licensing?

The solution was chosen because of its price compared to other similar solutions.

What other advice do I have?

I would recommend this solution to other users.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
MD.SIHAB TALUKDAR - PeerSpot reviewer
System Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Stable and reasonably-priced, and the support is okay
Pros and Cons
  • "The most valuable feature is stability."
  • "The performance should be improved."

What is our primary use case?

This is a product that is used at the infrastructure level to protect the network from outside traffic.

What is most valuable?

The most valuable feature is stability.

What needs improvement?

When using this product, our network is slower. The performance should be improved.

The installation could be made easier.

For how long have I used the solution?

We have been working with Cisco Firepower NGFW Firewall for more than two years.

What do I think about the stability of the solution?

This is a stable product and we plan to continue using it.

How are customer service and technical support?

Support from Cisco is good enough.

How was the initial setup?

The installation can be easy, although it is slightly more difficult to install than Fortinet FortiGate. One day is enough for deployment but it takes a long time to configure.

What about the implementation team?

I deployed Firepower with support from the team in India.

We have a team of three people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The price of Firepower is not bad compared to other products.

What other advice do I have?

This is a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.