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Vinay-Singh - PeerSpot reviewer
Manager IT & Security at mCarbon Tech Innovations Pvt., Ltd.
Real User
Jul 13, 2022
Beneficial reports, good protection, and straightforward setup
Pros and Cons
  • "The most valuable features of Cisco NGIPS are protection and reporting."
  • "Cisco has better technical support than other competitors, such as Check Point IPS or Palo Alto, and they are always ready to help their customer if there are any production issues."
  • "We have a separate management controller for Cisco NGIPS. If they have not done it already they should integrate Cisco NGIPS with the Cloud Portal."
  • "We have a separate management controller for Cisco NGIPS. If they have not done it already they should integrate Cisco NGIPS with the Cloud Portal."

What is our primary use case?

I use Cisco NGIPS as a firewall.

What is most valuable?

The most valuable features of Cisco NGIPS are protection and reporting.

What needs improvement?

We have a separate management controller for Cisco NGIPS. If they have not done it already they should integrate Cisco NGIPS with the Cloud Portal.

The solution has some bugs that sometimes take time to resolve.

For how long have I used the solution?

I have been using Cisco NGIPS for approximately two years.

Buyer's Guide
Cisco Secure IPS (NGIPS)
May 2026
Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,915 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of Cisco NGIPS has been good since we have been using it.

What do I think about the scalability of the solution?

The scalability of Cisco NGIPS is good.

How are customer service and support?

Cisco has better technical support than other competitors, such as Check Point IPS or Palo Alto. Cisco has very good support, they are always ready to help their customer if there are any production issues.

Cisco NGIPS should add a technical person to the chat support. They correctly do not have a specialist. The knowledge base of the chat agent should be better.

Which solution did I use previously and why did I switch?

I have used Check Point IPS solutions.

How was the initial setup?

The implementation of Cisco NGIPS is straightforward.

What about the implementation team?

You have to do your own implementation of the Cisco NGIPS hardware, but for the configuration, Cisco support can be involved from day one. That's what I have experienced. There was some exception but I have involved the Cisco support team from day one when I started configuring my firewall.

What was our ROI?

We have seen a return on investment by using Cisco NGIPS.

What's my experience with pricing, setup cost, and licensing?

There is a license required to use Cisco NGIPS and it can be a one or three-year license.

What other advice do I have?

I would advise others to use the support from Cisco, they are helpful.

I rate Cisco NGIPS an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ChrisWanyoike - PeerSpot reviewer
Network Infrastructure Specialist at Central-Bank-Kenya
Real User
Nov 10, 2023
Offers defense mechanism and helps with intrusion prevention but performance needs improvement
Pros and Cons
  • "I like the way the tool pushes the packets from the node level."
  • "Cisco NGIPS' performance could be better."

What is our primary use case?

Cisco NGIPS offers defense mechanism and intrusion prevention for your environment. 

What is most valuable?

I like the way the tool pushes the packets from the node level. 

What needs improvement?

Cisco NGIPS' performance could be better. 

For how long have I used the solution?

I have been working with the product for 24 years. 

What do I think about the stability of the solution?

Cisco NGIPS is stable. 

What do I think about the scalability of the solution?

The tool is scalable. My company has over 2000  users for the product. 

How was the initial setup?

The tool's deployment is not straightforward. You need a technical and competent person to do it. A four to five-member technical team can handle its deployment and maintenance. 

What was our ROI?

The tool's ROI is good. 

What's my experience with pricing, setup cost, and licensing?

The tool's licensing costs are yearly. 

What other advice do I have?

I rate Cisco NGIPS a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure IPS (NGIPS)
May 2026
Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,915 professionals have used our research since 2012.
Carlos Bracamonte - PeerSpot reviewer
Senior Network Support Engineer at Amadeus
MSP
Mar 19, 2023
Good protection, reliable and responsive support
Pros and Cons
  • "The URL filtering feature and the new locations feature are both valuable additions to the solution."
  • "While the Management GUI and FMC could be improved, the devices themselves function well."

What is our primary use case?

Some of our customers are having DDOS attacks and ransomware attacks.

How has it helped my organization?

Earlier in July 2019, I noted that there was an attack. To mitigate future attacks from the ransomware in Columbia Bank and other similar situations, we at Cisco Talent, which is responsible for security intelligence, provided updated security rules. We offered intrusion policies and codes through signatures to help overcome such situations.

What is most valuable?

It's a good solution.

The solution is not that bad. Next-generation firewalls work from my experience, they work. 

The URL filtering feature and the new locations feature are both valuable additions to the solution.

What needs improvement?

While the Management GUI and FMC could be improved, the devices themselves function well.

For how long have I used the solution?

I have been using Cisco NGIPS for more than five years.

I provided support for version 6.4, but in our company, we do have Firepower version 7.0.

What do I think about the stability of the solution?

Cisco NGIPS is a stable solution.

How are customer service and support?

Cisco has great support.

What other advice do I have?

I would rate Cisco NGIPS an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GlennCamilien - PeerSpot reviewer
Senior Cybersecurity Engineer at a financial services firm with 201-500 employees
Real User
Mar 11, 2023
The centralized management is helpful if you have multiple locations
Pros and Cons
  • "The IPS functionality is useful if you have offices all over the place. It's nice to have centralized management instead of going to a separate ASA or FirePOWER device."
  • "The biggest problem with most Cisco products is that the interface is lagging behind the competition. The user interface could be updated and improved."

What is our primary use case?

I am currently working with Cisco NGIPS at home as an IPS device, so I can see what's hitting the firewall and look at the logs. I'm using it as a learning environment. 

What is most valuable?

The IPS functionality is useful if you have offices all over the place. It's nice to have centralized management instead of going to a separate ASA or FirePOWER device. 

What needs improvement?

The biggest problem with most Cisco products is that the interface is lagging behind the competition. The user interface could be updated and improved.

What do I think about the stability of the solution?

Cisco NGIPS is stable. 

What do I think about the scalability of the solution?

Cisco NGIPS is highly scalable. We use it to cover 15 offices.

How was the initial setup?

It requires some background in IPS and IT security to fully understand it, so it is somewhat complex to deploy.

What other advice do I have?

I rate Cisco NGIPS eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ankar Aung - PeerSpot reviewer
Network Security Engineer at a consultancy with 10,001+ employees
Real User
Top 5
Feb 27, 2023
Easy to deploy, good intrusion prevention, but the documentation needs improvement.
Pros and Cons
  • "The most valuable features are the intrusion detection ones."
  • "There is room for improvement in the policy documentation."

What is our primary use case?

The primary use case is for intrusion prevention. We install the solution between the firewall and the call switches.

What is most valuable?

The most valuable features are the intrusion detection ones. We channel the intrusion engine to create a policy of prevention. We only use this solution for intrusion prevention, not as a firewall.

What needs improvement?

There is room for improvement in the policy documentation. It gets confusing trying to understand what all of the policies mean. We need clear documentation explaining what each policy does.

For the Cisco STD, if we lose the connection with the SMC and STD, we can only assist with the STD via the CLI, so we can only do some troubleshooting. I think this is an area that needs improvement. In terms of the architecture, it needs to be more comfortable to change our own managed STD via the UI even if SMC is not available.

The technical support has room for improvement.

For how long have I used the solution?

I have been using the solution for six years.

How are customer service and support?

Some of the engineers within Cisco's tech support are knowledgeable and others are not. Sometimes we have to go back and forth for a week to get an answer.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is not complex; we only need to define the IP address and add the SMC IP. Both STD and SMC have the capability of SDM. Also if we don't have SMC, we mainly require the anti-SDM in UI. However, after we enroll the Cisco file from the SMC, we can no longer manage the STD from there. Therefore, it is very difficult to roll back if there is a connection loss between the STD and SMC, as SMC cannot manage the STD via the UI. In comparison, if there is a connection loss between Palo Alto Panorama, we can simply lock it with Palo Alto following the file and do some configuration. 

What other advice do I have?

I give the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AANKITGUPTAA - PeerSpot reviewer
Consultant at Pi DATACENTERS
Real User
Nov 23, 2022
It improves network security and threat defence and has helped improve our cybersecurity
Pros and Cons
  • "It has helped to improve our cybersecurity and our network security posture."
  • "We have seen a return on investment in improving security and defending the threats in our network."
  • "The initial setup is a bit complex because it requires a lot of configuration, firewall and zoning."
  • "The initial setup is a bit complex because it requires a lot of configuration, firewall and zoning."

What is our primary use case?

We have a Cisco ASA firewall, which is like a standard firewall. We upgraded to Firepower Threat Defense, and it is like a next-generation capability, like NGIPS and NGAV, and has that kind of functionality. It also improves network security and threat defence.

How has it helped my organization?

It has helped to improve our cybersecurity and our network security posture.

What is most valuable?

The FTD has a GUI interface, which is very easy to work around with all the configurations. It is a client-based software based on Java. Now we have the GUI web interface, and it's very interactive and easy to navigate.

What needs improvement?

Cisco NGIPS runs the backend as a Snort engine, so it is like they customize it with Cisco. So they need to have an engine for threat defence.

For how long have I used the solution?

We have been using this solution for two years and are using version 9.6. It is deployed on-premises.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is scalable. NGIPS is based on our user base, so we have around 2000 users. We require two network and security administrators for deployment and maintenance. We do not plan to increase usage because we have already upgraded.

How are customer service and support?

I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We updated from Cisco ASA to NGIPS FTD.

How was the initial setup?

The initial setup is a bit complex because it requires a lot of configuration, firewall and zoning. The deployment was done in-house. We just purchased a box and installed it on our own.

What was our ROI?

We have seen a return on investment in improving security and defending the threats in our network.

What's my experience with pricing, setup cost, and licensing?

I do not have details about the licensing costs. It has a user-based license and a different model license because it is modular software.

What other advice do I have?

I rate this solution an eight out of ten. From a recommendation perspective, before deploying the NGIPS solution, you need to work with your internal environment. It can minimize the load on the NGIPS, so you should do your IPS signature before moving to production.

It should have a network and content processor and a security process for additional features. Other OEMs have these capabilities to enhance the throughput and performance.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1329528 - PeerSpot reviewer
Solution Architect at a tech vendor with 10,001+ employees
Real User
Aug 8, 2022
Effective centralized user interface, powerful capabilities, but SSL inspections could improve
Pros and Cons
  • "The most valuable feature of Cisco NGIPS is the centralized user interface. You have the ability to quickly push out configurations across your environment using the Cisco UI. It's a powerful capability of that solution."
  • "The most valuable feature of Cisco NGIPS is the centralized user interface."
  • "Cisco NGIPS could improve its ability to do SSL inspections. Sometimes the ability to do SSL inspection is not scalable and you might not be able to get the installment required if you don't size the right hardware."
  • "Cisco NGIPS could improve its ability to do SSL inspections."

What is our primary use case?

Customers who are trying to replace their internal firewall with good visibility at the application-level content level use Cisco NGIPS. It has the ability to do packet inspection and the customer can check their users while they're searching the web and going to different websites. Cisco NGIPS has the ability to connect to your firewall with advanced intrusion prevention.  

What is most valuable?

The most valuable feature of Cisco NGIPS is the centralized user interface. You have the ability to quickly push out configurations across your environment using the Cisco UI. It's a powerful capability of that solution.

What needs improvement?

Cisco NGIPS could improve its ability to do SSL inspections. Sometimes the ability to do SSL inspection is not scalable and you might not be able to get the installment required if you don't size the right hardware.

For how long have I used the solution?

I have been using Cisco NGIPS for approximately five years.

What do I think about the stability of the solution?

Cisco NGIPS is stable, but I there is more that can be done.

Cisco is particularly strong when it comes to firewalls and the IPS, IBS, or next-generation firewalls. When I was working as a system architect we went from Cisco to Palo Alto or Fortinet. I don't know if they've made some recent improvements or maybe it's in the roadmap, but I would say there's still room for improvement with Cisco security appliances.

What do I think about the scalability of the solution?

Cisco NGIPS is scalable. However, the cost to the customer is always high, because it's still a hardware base. After the resource cycle of three or five years, you have to replace them. From that perspective, they are not the greatest solution out there.

Our networking team of approximately 50 people that are mostly using this solution in my organization.

How are customer service and support?

The support from Cisco NGIPS is good.

How was the initial setup?

The initial setup of Cisco NGIPS is of a medium difficulty level.

What other advice do I have?

My advice to others is they should look into other vendors and cloud-based solutions. Solutions that don't require you to refresh and get hardware, because nowadays there are new problems for hardware. It's getting more difficult, try to get a more software-based, cloud-centric model solution.

I rate Cisco NGIPS a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Vendor Business Manager EMEA at Westcon-Comstor
Real User
Top 20
Feb 25, 2022
Automatically detects and reports threats, and provides good network visibility
Pros and Cons
  • "The most valuable feature is that it is able to detect any form of infiltration."
  • "The most valuable feature is that it is able to detect any form of infiltration."
  • "I would like to see a more user-friendly interface."
  • "I would like to see a more user-friendly interface."

What is our primary use case?

This product automatically blocks any form of threat in a network. Once a threat is detected, it will notify the IT team. It will show the full threat, the target destination, and perhaps a loophole that the intruder used.

What it reports depends on how you have configured it.

It's able to map the solutions that you have, detailing how they are connected. It gives you visibility in terms of what's happening without your network.

How has it helped my organization?

This is the leading Cisco solution across Sub-Saharan Africa.

What is most valuable?

The most valuable feature is that it is able to detect any form of infiltration. It does this in an automated fashion so that you don't have to do anything to it. Once it is properly configured, it will act on its own.

The visibility that it gives you is very good. You're able to know what has happened within your network.

The way it pushes policy rules is very good. It makes sure that your information is reliable, and that you have the right visibility and the right intelligence.

What needs improvement?

I would like to see a more user-friendly interface. This is true for Cisco in general, with many of the products that they have.

For how long have I used the solution?

We have been selling Cisco NGIPS for approximately four years.

What do I think about the stability of the solution?

This is a very stable product. In Sub-Saharan Africa, it is used by every six or seven banks out of ten.

What do I think about the scalability of the solution?

This solution is very easy to scale, depending on your organization's roadmap. I have had customers that are using it and scaling very fast, especially in the financial sector.

Being a clustered solution, you can have 500, 1,000, or 10,000 users. In fact, one of my customers has 20,000 users of NGIPS. I have another organization that has 1,200 users. The size of the solution is set based on the number of users.

How are customer service and support?

The technical support from Cisco is good, and it is not expensive. Over the past couple of years, they have really improved when it comes to service delivery.

Which solution did I use previously and why did I switch?

I have worked with a variety of security solutions. I have worked with products from Trend Micro, Cisco, and others.

How was the initial setup?

This product is straightforward to install. A CCMP can complete the deployment in one day.

What about the implementation team?

One skilled person is suitable for deployment.

What's my experience with pricing, setup cost, and licensing?

This is a very affordable product.

What other advice do I have?

This is a product that I can recommend anytime. I have sold millions of dollars of it, every year. 

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure IPS (NGIPS) Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Cisco Secure IPS (NGIPS) Report and get advice and tips from experienced pros sharing their opinions.