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Marcio-Santos - PeerSpot reviewer
Ceo & Creative Director at Redstout
Real User
Top 20
Scalable expectations, clear and easy implementation, and meeting our current needs
Pros and Cons
  • "Cisco NGIPS is working well overall with our current needs."
  • "The stability of the user console and some features could be easier to access."

What is our primary use case?

We are using the WAF models to monitor the IDS and IPS also, and it is integrated with Cisco Umbrella.

What is most valuable?

Cisco NGIPS is working well overall with our current needs.

What needs improvement?

The stability of the user console and some features could be easier to access.

For how long have I used the solution?

I have been using Cisco NGIPS for the past one and half years.

Buyer's Guide
Cisco Secure IPS (NGIPS)
September 2025
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What do I think about the stability of the solution?

The stability can be better. The Cisco console is unstable.

What do I think about the scalability of the solution?

The scalability is fine. I believe it covers the expectations that we have.

How are customer service and support?

Technical support is very good, but you must have the expertise and technical people with Cisco NGIPS.

How would you rate customer service and support?

Positive

How was the initial setup?

It is very straightforward, clear, and easy.

What's my experience with pricing, setup cost, and licensing?

I usually work with Fortinet and FortiGate which is a lower cost in comparison with Cisco NGIPS.

What other advice do I have?

I would rate Cisco NGIPS a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PeerSpot user
Network Security Engineer at a tech services company with 51-200 employees
Real User
Useful VPN, beneficial access policy management, and centrally managed
Pros and Cons
  • "The most valuable features of Cisco NGIPS are the VPN, IPS, access policy management, EIM, and the ASA model as part of Firepower."
  • "I would recommend this solution to others for medium, large, and enterprise businesses only."

What is most valuable?

The most valuable features of Cisco NGIPS are the VPN, IPS, access policy management, EIM, and the ASA model as part of Firepower.

For how long have I used the solution?

I have been using Cisco NGIPS for approximately three years.

What do I think about the stability of the solution?

Cisco NGIPS is highly stable.

What do I think about the scalability of the solution?

Cisco NGIPS is scalable. The scalability is easy to do because if the Firepower threat defense works in the cluster mode, someone can scale up the system using two and three Firepower threat defenses at the same time in one system.

We use this solution in different companies and provide them with support. We have some clients that have 3,000 users whereas others have 700.

What about the implementation team?

In our company process some team, we have three or four people and the solution can be easily maintained because it is managed in one place in the Firepower management center. In one company we have approximately 24 Firepower models and these devices are controlled by one system, the Firepower management system (FMC). It's very easy to control and maintain the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive to a degree it cannot be used by small businesses. It is best suited for medium and enterprise businesses.

What other advice do I have?

I would recommend this solution to others for medium, large, and enterprise businesses only.

I rate Cisco NGIPS a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Cisco Secure IPS (NGIPS)
September 2025
Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
IT Administrator at a retailer with 51-200 employees
Real User
A stable solution with excellent IPS detection functionality
Pros and Cons
  • "We have found the IPS detection to be a very valuable feature of this solution. It is easy to use to stop policy violations."
  • "We would like an option to search through the logs to be added to this solution."

What is our primary use case?

We use this product for IPS detection and reporting purposes.

What is most valuable?

We have found the IPS detection to be a very valuable feature of this solution. It is easy to use to stop policy violations.

What needs improvement?

We would like an option to search through the logs to be added to this solution.

For how long have I used the solution?

We have been working with this solution for three years.

What do I think about the stability of the solution?

The current version of this solution is proving to be very stable.

What do I think about the scalability of the solution?

We believe this to be a scalable solution.

How are customer service and support?

The technical support for this product is good. They respond to tickets quickly when they are raised, and they generally respond within 24 hours.

How was the initial setup?

The initial setup and configuration of this solution was straightforward.

What's my experience with pricing, setup cost, and licensing?

Licenses for this product are available for either one, or three year terms.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1738320 - PeerSpot reviewer
Security Team Lead at a tech services company with 201-500 employees
Real User
Signature tuning is automated, so deployment is straightforward for our customers
Pros and Cons
  • "I like Firepower's automation, and the security intelligence is a powerful feature."
  • "Our customers are still facing many bugs on the system. It has matured noticeably, but we are still facing multiple stability issues on Firepower. There are more than 80 or 90 bugs for each release node. It's a considerable number of bugs."

What is most valuable?

I like Firepower's automation, and the security intelligence is a powerful feature. 

What needs improvement?

If Firepower had an embedded vulnerability scanner, it could better detect the vulnerabilities on different platforms in the network. It needs to integrate with other solutions to detect these vulnerabilities. It cannot detect system vulnerabilities on its own. A new trend is encrypted security solutions. Firepower can integrate with Cisco products like Stealthwatch, and Stealthwatch can primarily integrate with other Cisco products. 

Firepower APIs that allow it to integrate with other vendors need more flexibility. For example, if I want to integrate with Forcepoint, I can't because Forcepoint cannot integrate with other sandbox vendors. This integration has become essential for the latest security solutions because most customers are now thinking about integrated security solutions. However, not every product is like that. We have to think about the integrated security solutions, so Firepower needs to improve in this area, the integrations with other vendors.

For how long have I used the solution?

We are a partner with Cisco and we have sold these products to multiple customers. Most of them have given us positive feedback about Cisco Firepower.

What do I think about the stability of the solution?

We had multiple bugs and issues on the old versions, but the new versions Cisco has recently released are much more stable. However, our customers are still facing many bugs on the system. It has matured noticeably, but we are still facing multiple stability issues on Firepower. There are more than 80 or 90 bugs for each release node. It's a considerable number of bugs. It's much better than before, but there are still too many bugs in the new versions. The R&D team needs to put more work into new releases to minimize the number of bugs.

What do I think about the scalability of the solution?

Cisco has some limitations in clustering if we want to upgrade the hardware currently deployed at customer sites. If Cisco can improve or optimize this clustering limitation, this will add more scalability to Firepower.

How are customer service and support?

Cisco's most powerful support team is based in the United States. Most cases this team handles are solved quickly, but I've had a different experience with the Indian team. It takes too much time to solve the issues. We have different experiences with tech teams in other time zones, and I prefer to communicate cases with a US-based team. It depends on when we open the ticket. Sometimes it will route to the Indian tech team. If we open the ticket between 9 a.m. and 9 p.m. Cairo time, I think it will go to the US team.

How was the initial setup?

Signature tuning is automated in Cisco Firepower. This is the most powerful feature, which most vendors don't have. It makes deploying the solution straightforward for the customer and us implementers as well. So the automation and the fine-tuning are effortless in Firepower.

What was our ROI?

Cisco Firepower is a good investment because one product can cover such a large part of the NIST security framework.

What's my experience with pricing, setup cost, and licensing?

The weakness of Cisco Firepower is the cost. Some of the customers see it as very expensive. 

What other advice do I have?

I would rate Cisco Firepower NGIPS nine out of 10. For any customers thinking about implementing this solution, I would suggest being aware of the security areas they want to cover. They need to consider the NIST cybersecurity framework and focus on each area of this framework to make sure that there are no security gaps in their environment. Firepower covers three main areas of this framework: detection, response, and identification. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1739214 - PeerSpot reviewer
Network engineer at a manufacturing company with 201-500 employees
Real User
IPS ability enables you to balance security and connectivity
Pros and Cons
  • "The most valuable feature is its IPS ability. You are able to balance security and connectivity."
  • "The CLI, the console line interface, of the FTD could be improved. It's very complex, so without a GUI, it doesn't work well. I would like it to be more simple."

What is our primary use case?

Our primary use case is securing the network. It has a deep learning intelligence ability to filter packages and traffic coming to networks and to different workstations in networks. 

This solution is deployed on-premises. 

What is most valuable?

The most valuable feature is its IPS ability. You are able to balance security and connectivity. 

What needs improvement?

The CLI, the console line interface, of the FTD could be improved. It's very complex, so without a GUI, it doesn't work well. I would like it to be more simple. 

As far as additional features or next releases, I think the price could be cheaper. 

For how long have I used the solution?

We have been using this solution for more than eight years. 

What do I think about the stability of the solution?

This product is stable. 

What do I think about the scalability of the solution?

This product is very scalable. 

How are customer service and support?

Cisco's technical support is very, very fast. 

Which solution did I use previously and why did I switch?

Before implementing Cisco, we used Fortigate and Check Point. 

How was the initial setup?

The installation is straightforward. You have to install the device, but if you want to actually manage it, you need a GUI for it. For deployment, you will need two engineers, maximum. 

What about the implementation team?

We implemented this solution through an in-house team and deployed it ourselves. 

What's my experience with pricing, setup cost, and licensing?

We pay for the IPS license to use this solution. 

What other advice do I have?

I rate this product a nine out of ten, and would recommend this product to others who are considering using it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JOHNOKUNADE - PeerSpot reviewer
Network Support Engineer at Nigeria LNG Limited
Real User
Top 20
Stable, scalable, and has good support
Pros and Cons
  • "We are satisfied with the technical support."
  • "It is no longer scalable because it has gone end of life."

What is our primary use case?

We use this solution for traffic inspection and searching.

What needs improvement?

It's coming to its end of life. We will be considering another solution because it is no longer scalable.

While it is stable, I would like it to be even more stable.

For how long have I used the solution?

I have been using this solution for 10 years.

What do I think about the stability of the solution?

Cisco NGIPS is a stable solution. We have not had any issues since we have been using it.

What do I think about the scalability of the solution?

It is no longer scalable because it has gone end of life.

We have approximately six locations. We have close to 2,000 users.

How are customer service and technical support?

We are satisfied with the technical support.

How was the initial setup?

I was not involved in the installation.

We have a team of four of five, including four engineers, and one supervisor to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

It could be less expensive.

We do pay for licensing yearly, but since it is at its end of life, there are no license implications until we purchase a new solution.

What other advice do I have?

I would recommend this solution to others.

I would rate Cisco NGIPS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1491402 - PeerSpot reviewer
Cyber Security Engineer at a tech company
Real User
Easy to use and simple to set up but could offer more integration capabilities
Pros and Cons
  • "We have found the product to be quite stable."
  • "The solution would be better if it offered customers more integrations and more signatures."

What is our primary use case?

We primarily use the solution as a firewall. It's for company security.

What is most valuable?

The solution is easy to use.

We have found the product to be quite stable. 

The installation process is not difficult.

What needs improvement?

The solution would be better if it offered customers more integrations and more signatures.

For how long have I used the solution?

I've been using the solution for around four years. It's been a while. It's useful for anomaly detection, impact inspection, signatures, and stuff like that.

What do I think about the stability of the solution?

The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. the performance is good and we consider it reliable. 

What do I think about the scalability of the solution?

We have around 2,000 users in our organization using the solution.

How are customer service and technical support?

We have contacted Cisco technical support in the past. Their support is the best in the market. We are very satisfied with the level of service they provide to their clients. 

Which solution did I use previously and why did I switch?

We are using both Cisco and Fortinet.

How was the initial setup?

It's very straightforward and very easy to set yo the solution. It's not overly complex. 

It took us one to two days at a maximum to install everything and to get everything going. 

We have two technicians and three engineers that can handle any deployment or maintenance tasks.

What about the implementation team?

We handled the setup ourselves. We did not require the assistance of any integrators or consultants. It was all done in-house. 

What's my experience with pricing, setup cost, and licensing?

We have a subscription for the signatures and footprints. 

What other advice do I have?

We are a customer and an end-user.

We always use two older versions than the latest in case the latest has bugs or issues.

I'd rate the solution at a seven out of ten.

I would recommend this product to other users and companies. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Commercial Manager at Natco Information technology
Real User
Is stable, scalable, and has good performance
Pros and Cons
  • "I've found the performance and stability to be the most valuable features of Cisco NGIPS. It is scalable as well."
  • "The price could be improved."

What is our primary use case?

Our customers use it for VBN and network as well.

What is most valuable?

I've found the performance and stability to be the most valuable features of Cisco NGIPS. It is scalable as well.

What needs improvement?

The price could be improved.

For how long have I used the solution?

I've been providing this solution for about five years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

My experience with technical support has been okay.

How was the initial setup?

Installation is straightforward and took half a day.

What's my experience with pricing, setup cost, and licensing?

The pricing could be improved. Our customers have a yearly license.

What other advice do I have?

It is a good product, and I would recommend it. I would rate it at eight on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Secure IPS (NGIPS) Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Cisco Secure IPS (NGIPS) Report and get advice and tips from experienced pros sharing their opinions.