We use the solution as an intrusion prevention system to detect malicious attacks on the network.
Tecnical manager at Watronix Information Technology Ltd
An efficient cyber security solution with good integration features
Pros and Cons
- "The solution is very stable."
- "They could provide one solution to fit all the use cases."
What is our primary use case?
What is most valuable?
The solution updates at regular intervals. It has the most recent definition of the attacks, including zero-day attacks.
What needs improvement?
They could provide one solution to fit all the use cases. Presently, we have purchased different solutions for total security. It has become expensive for us.
What do I think about the stability of the solution?
The solution is very stable. I rate its stability a nine out of ten.
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Cisco Secure IPS (NGIPS)
March 2026
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What do I think about the scalability of the solution?
The solution is scalable. It integrates with different XDR solutions. Thus, we can manage all the devices on a single pane. It is suitable for SMEs and large enterprises as well.
I rate its scalability an eight out of ten.
How are customer service and support?
The solution's technical support is quite good. Although, it needs to be cohesive in terms of communication.
How was the initial setup?
The solution's initial setup process is complicated. But we can manage it with the right team for installation and technical support from Cisco.
What's my experience with pricing, setup cost, and licensing?
The solution is good value for money. It is highly-priced but competitive in terms of features and support services.
What other advice do I have?
It is an efficient cyber security solution. I highly recommend it to others and rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
CIO at a legal firm with 11-50 employees
Easy to use and the technical support is great
Pros and Cons
- "The thing about this solution that I like the most is that it's intuitive."
- "My opinion is that this solution should improve the pricing."
What is most valuable?
The thing about this solution that I like the most is that it's intuitive. The other features I like are the good support chain and ease of use.
What needs improvement?
My opinion is that this solution should improve the pricing.
For how long have I used the solution?
I have been using this solution for about two years.
How are customer service and support?
I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Secure IPS (NGIPS)
March 2026
Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Network Specialist at Wattum
Beneficial protection but expensive
Pros and Cons
- "The most valuable feature of Cisco NGIPS is its protection."
- "The price of Cisco NGIPS could improve."
What is our primary use case?
We are using Cisco NGIPS for our company network. We are comparing how it works with the other companies.
What is most valuable?
The most valuable feature of Cisco NGIPS is its protection.
What needs improvement?
The price of Cisco NGIPS could improve.
For how long have I used the solution?
I have been using Cisco NGIPS for approximately four years.
What do I think about the stability of the solution?
Cisco NGIPS is stable.
What do I think about the scalability of the solution?
The scalability of Cisco NGIPS is good.
We have approximately 100 people using this solution in my company.
How are customer service and support?
I did not use the support.
Which solution did I use previously and why did I switch?
We previously used a Russian-based solution that was not popular.
How was the initial setup?
The initial setup of Cisco NGIPS was straightforward.
What about the implementation team?
We used a consultant for the implementation of the solution.
What was our ROI?
I have not seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco NGIPS could be reduced. It is more expensive than other solutions.
What other advice do I have?
The solution only requires one person for maintenance.
I would recommend this solution to others but it depends on their budget. It is expensive.
I rate Cisco NGIPS a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Manager at a consultancy with 11-50 employees
A good IPS solution with strong traffic filtering functionality, but is complicated to configure
Pros and Cons
- "The traffic filter of this solution is very valuable to us, and to our clients."
- "The traffic filter feature of this solution has improved our organization as it not only provides ransomware protection, but saves us time in dealing with unnecessary traffic."
- "We would like to see some improvement in the configuration process for this solution, as it is currently quite complex."
- "We would like to see some improvement in the configuration process for this solution, as it is currently quite complex."
What is our primary use case?
We use this solution as an intrusion prevention system, as well as UI filtering, application control, and anti-malware protection.
How has it helped my organization?
The traffic filter feature of this solution has improved our organization. It not only provides ransomware protection, but saves us time in dealing with unnecessary traffic.
What is most valuable?
The traffic filter of this solution is very valuable to us, and to our clients.
What needs improvement?
We would like to see some improvement in the configuration process for this solution, as it is currently quite complex.
For how long have I used the solution?
We have been working with this solution for around a year.
What do I think about the stability of the solution?
We have found this to be a stable solution in our experience.
What do I think about the scalability of the solution?
This is a scalable product.
How was the initial setup?
The initial setup of this solution is straightforward if it is only the standard package being installed. However, configuring this product is complex and requires a lot of time commitment.
Deployment of the solution usually only takes a few hours, but if it is being implemented in a more complicated environment it can take up to three days.
What other advice do I have?
We would recommend this solution to other organizations as it is very easy to use.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Ceo & Creative Director at Redstout
Scalable expectations, clear and easy implementation, and meeting our current needs
Pros and Cons
- "Cisco NGIPS is working well overall with our current needs."
- "Cisco NGIPS is working well overall with our current needs."
- "The stability of the user console and some features could be easier to access."
- "The stability of the user console and some features could be easier to access."
What is our primary use case?
We are using the WAF models to monitor the IDS and IPS also, and it is integrated with Cisco Umbrella.
What is most valuable?
Cisco NGIPS is working well overall with our current needs.
What needs improvement?
The stability of the user console and some features could be easier to access.
For how long have I used the solution?
I have been using Cisco NGIPS for the past one and half years.
What do I think about the stability of the solution?
The stability can be better. The Cisco console is unstable.
What do I think about the scalability of the solution?
The scalability is fine. I believe it covers the expectations that we have.
How are customer service and support?
Technical support is very good, but you must have the expertise and technical people with Cisco NGIPS.
How would you rate customer service and support?
Positive
How was the initial setup?
It is very straightforward, clear, and easy.
What's my experience with pricing, setup cost, and licensing?
I usually work with Fortinet and FortiGate which is a lower cost in comparison with Cisco NGIPS.
What other advice do I have?
I would rate Cisco NGIPS a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Security Engineer at a tech services company with 51-200 employees
Useful VPN, beneficial access policy management, and centrally managed
Pros and Cons
- "The most valuable features of Cisco NGIPS are the VPN, IPS, access policy management, EIM, and the ASA model as part of Firepower."
- "Cisco NGIPS is highly stable."
- "I would recommend this solution to others for medium, large, and enterprise businesses only."
- "The price of the solution is expensive to a degree it cannot be used by small businesses."
What is most valuable?
The most valuable features of Cisco NGIPS are the VPN, IPS, access policy management, EIM, and the ASA model as part of Firepower.
For how long have I used the solution?
I have been using Cisco NGIPS for approximately three years.
What do I think about the stability of the solution?
Cisco NGIPS is highly stable.
What do I think about the scalability of the solution?
Cisco NGIPS is scalable. The scalability is easy to do because if the Firepower threat defense works in the cluster mode, someone can scale up the system using two and three Firepower threat defenses at the same time in one system.
We use this solution in different companies and provide them with support. We have some clients that have 3,000 users whereas others have 700.
What about the implementation team?
In our company process some team, we have three or four people and the solution can be easily maintained because it is managed in one place in the Firepower management center. In one company we have approximately 24 Firepower models and these devices are controlled by one system, the Firepower management system (FMC). It's very easy to control and maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is expensive to a degree it cannot be used by small businesses. It is best suited for medium and enterprise businesses.
What other advice do I have?
I would recommend this solution to others for medium, large, and enterprise businesses only.
I rate Cisco NGIPS a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
IT Administrator at a retailer with 51-200 employees
A stable solution with excellent IPS detection functionality
Pros and Cons
- "We have found the IPS detection to be a very valuable feature of this solution. It is easy to use to stop policy violations."
- "We have found the IPS detection to be a very valuable feature of this solution, and it is easy to use to stop policy violations."
- "We would like an option to search through the logs to be added to this solution."
- "We would like an option to search through the logs to be added to this solution."
What is our primary use case?
We use this product for IPS detection and reporting purposes.
What is most valuable?
We have found the IPS detection to be a very valuable feature of this solution. It is easy to use to stop policy violations.
What needs improvement?
We would like an option to search through the logs to be added to this solution.
For how long have I used the solution?
We have been working with this solution for three years.
What do I think about the stability of the solution?
The current version of this solution is proving to be very stable.
What do I think about the scalability of the solution?
We believe this to be a scalable solution.
How are customer service and support?
The technical support for this product is good. They respond to tickets quickly when they are raised, and they generally respond within 24 hours.
How was the initial setup?
The initial setup and configuration of this solution was straightforward.
What's my experience with pricing, setup cost, and licensing?
Licenses for this product are available for either one, or three year terms.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Team Lead at a tech services company with 201-500 employees
Signature tuning is automated, so deployment is straightforward for our customers
Pros and Cons
- "I like Firepower's automation, and the security intelligence is a powerful feature."
- "Our customers are still facing many bugs on the system. It has matured noticeably, but we are still facing multiple stability issues on Firepower. There are more than 80 or 90 bugs for each release node. It's a considerable number of bugs."
What is most valuable?
I like Firepower's automation, and the security intelligence is a powerful feature.
What needs improvement?
If Firepower had an embedded vulnerability scanner, it could better detect the vulnerabilities on different platforms in the network. It needs to integrate with other solutions to detect these vulnerabilities. It cannot detect system vulnerabilities on its own. A new trend is encrypted security solutions. Firepower can integrate with Cisco products like Stealthwatch, and Stealthwatch can primarily integrate with other Cisco products.
Firepower APIs that allow it to integrate with other vendors need more flexibility. For example, if I want to integrate with Forcepoint, I can't because Forcepoint cannot integrate with other sandbox vendors. This integration has become essential for the latest security solutions because most customers are now thinking about integrated security solutions. However, not every product is like that. We have to think about the integrated security solutions, so Firepower needs to improve in this area, the integrations with other vendors.
For how long have I used the solution?
We are a partner with Cisco and we have sold these products to multiple customers. Most of them have given us positive feedback about Cisco Firepower.
What do I think about the stability of the solution?
We had multiple bugs and issues on the old versions, but the new versions Cisco has recently released are much more stable. However, our customers are still facing many bugs on the system. It has matured noticeably, but we are still facing multiple stability issues on Firepower. There are more than 80 or 90 bugs for each release node. It's a considerable number of bugs. It's much better than before, but there are still too many bugs in the new versions. The R&D team needs to put more work into new releases to minimize the number of bugs.
What do I think about the scalability of the solution?
Cisco has some limitations in clustering if we want to upgrade the hardware currently deployed at customer sites. If Cisco can improve or optimize this clustering limitation, this will add more scalability to Firepower.
How are customer service and support?
Cisco's most powerful support team is based in the United States. Most cases this team handles are solved quickly, but I've had a different experience with the Indian team. It takes too much time to solve the issues. We have different experiences with tech teams in other time zones, and I prefer to communicate cases with a US-based team. It depends on when we open the ticket. Sometimes it will route to the Indian tech team. If we open the ticket between 9 a.m. and 9 p.m. Cairo time, I think it will go to the US team.
How was the initial setup?
Signature tuning is automated in Cisco Firepower. This is the most powerful feature, which most vendors don't have. It makes deploying the solution straightforward for the customer and us implementers as well. So the automation and the fine-tuning are effortless in Firepower.
What was our ROI?
Cisco Firepower is a good investment because one product can cover such a large part of the NIST security framework.
What's my experience with pricing, setup cost, and licensing?
The weakness of Cisco Firepower is the cost. Some of the customers see it as very expensive.
What other advice do I have?
I would rate Cisco Firepower NGIPS nine out of 10. For any customers thinking about implementing this solution, I would suggest being aware of the security areas they want to cover. They need to consider the NIST cybersecurity framework and focus on each area of this framework to make sure that there are no security gaps in their environment. Firepower covers three main areas of this framework: detection, response, and identification.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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