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David Fartouk - PeerSpot reviewer
CTO at Trust-IT Solutions
Real User
Top 5Leaderboard
Jul 27, 2021
Extremely stable, easy to set up and very reliable
Pros and Cons
  • "The scalability is very good."
  • "The stability, in general, has been amazing; there are no bugs or glitches, it does not crash or freeze, and Cisco is extremely reliable and offers good performance."
  • "The GUI is not the greatest."
  • "The pricing could be improved, as it is a bit expensive solution."

What is most valuable?

The stability is very, very good. I haven't had any issues with it whatsoever over the past few years.

The scalability is very good. 

The initial setup is straightforward. 

The solution basically offers us everything we need. It's very complete. 

What needs improvement?

The pricing could be improved, as it is a bit expensive solution.

The GUI is not the greatest. They could work on improving the interface.

For how long have I used the solution?

I've been using the solution for a few years now. It's been a while. 

What do I think about the stability of the solution?

The stability, in general, has been amazing. There are no bugs or glitches. It doesn't crash or freeze. Cisco is extremely reliable and offers good performance. 

Buyer's Guide
Cisco UCS B-Series
March 2026
Learn what your peers think about Cisco UCS B-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The scalability has been great. We started with a small amount, and we started to test the solution. After that, we grew with it as we needed. It's been great and has fit our needs perfectly.

There are thousands of users on the solution. It's used extensively.

How are customer service and support?

We haven't had cause to sue technical support too much. We have Cisco partners we can call if we have issues, however, we haven't had many problems to speak of. 

How was the initial setup?

We have found the initial setup to be very simple and straightforward. It's not a complex process. A company shouldn't struggle with a deployment. 

What's my experience with pricing, setup cost, and licensing?

The solution can be quite expensive and is a bit of a higher cost when compared to others on the market.

What other advice do I have?

We're a customer and an end-user.

Our current version is an older version. Right now, we are considering replacing it with the newest one.

I'd recommend the solution to other users and companies. We've been pretty happy with it overall.

I would rate it at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Integration Analyst at a government with 10,001+ employees
Real User
Apr 25, 2021
Supports abstract and stateless computing, helpful and proactive support, reliable, and expandable
Pros and Cons
  • "The feature that I found the most value is the abstract and stateless capacities."
  • "This host-provisioning solution gives us peace of mind, SLA level, and ease of management from the operation team."
  • "USC Central seems a bit confusing for technicians."
  • "USC Central seems a bit confusing for technicians."

What is our primary use case?

The UCS Manager, UCS Blades including chassis, and Main Data Centre Virtualization Physical Infrastructure on VMware between sites act as our critical and secure data center environment.

This solution is reliable, expandable, agile, manageable, and scales easily, allowing us to focus on using UCS Manager. We are now expanding the Cisco Hyperconverged solution embedded with the UCS manager.

This is the plus to expand the reliability, expandability, redundancy, and availability of our data center infrastructure environment.

How has it helped my organization?

This host-provisioning solution gives us peace of mind, SLA level, and ease of management from the operation team. It is reliable and gives me confidence when I upgrade firmware and expand the capacities of the data center.

Think about adding compute in 30 minutes instead of hours of technical effort. It reduced the amount of time that tech spent on support and operations instead of maintaining the whole infrastructure level.

ROI for the UCS manager solution is high and has lifted pressures and stressful burdens upon SWE.

What is most valuable?

Overall, all functionalities are excellent.

The feature that I found the most value is the abstract and stateless capacities. 

What needs improvement?

USC Central seems a bit confusing for technicians.

Many functionalities that are not used for a small environment should be enforced at the enterprise level.

I would like to see USC Central offered free for use, as well as made simpler to use for technicians. This will improve its adoption rate, especially for environments that are not exposed to the internet.

For how long have I used the solution?

We have been using UCS Managers and UCS Blade for more than five years.

What do I think about the stability of the solution?

Stability-wise, it is excellent.

What do I think about the scalability of the solution?

This is a scalable product.

How are customer service and technical support?

Technical support is excellent.

With the help of Cisco tech support, I just finished an upgrade of firmware and felt that the support team is helpful and proactive in helping customers.

I feel that Cisco tech has value. They provided me assistance and guided me through difficulties. Overall, I felt that they were excellent and I appreciated it very much, especially the consistency in following up on what is happening, including progress.

Which solution did I use previously and why did I switch?

I had used HP enclosures in a different environment.

How was the initial setup?

The initial setup is always straightforward.

What about the implementation team?

We initiated the engagement with Cisco Tech Team, and eventually, we can take ourselves.

What was our ROI?

The ROI is huge and I was surprised after seeing it when the environment was set up and stable.

What's my experience with pricing, setup cost, and licensing?

I was not involved with the specific pricing agreement, so I don't know. However, I am familiar with some of the aspects.

Generally, the cheaper, the better. I believe that this is part of the procurement management that must be involved with requirements. Pricing will be based on your requirements so it is important to plan, engage, and negotiate directly with the Cisco Account Manager.

I have an excellent relationship and experience with them. They are accommodating in all areas such as reaching out, checking and engaging in setup and configuration of equipment that has arrived, training, help in designing, consulting, pricing, and licensing.

Which other solutions did I evaluate?

As part of our evaluation phase, we researched three vendors. Each was assessed using a scorecard to rate each in terms of functionality as it related to our environment. The scale was from one to five.

What other advice do I have?

Overall, this is an excellent product.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco UCS B-Series
March 2026
Learn what your peers think about Cisco UCS B-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
reviewer1414053 - PeerSpot reviewer
Senior Principal Systems Engineer at a pharma/biotech company with 10,001+ employees
Real User
Sep 19, 2020
Does what it is supposed to in the way the company represents with little room for improvement
Pros and Cons
  • "The ratio in terms of the number of units and the number of servers that we can get each chassis is quite good."
  • "Stability is something I would say is over 90 percent better than most other products."
  • "Cisco could improve the user-friendliness for less experienced users."
  • "Cisco products are technically quite bulky if you ask me. You really need to be very proficient technically to deploy it and to understand the assignment of the service profiles before you can really make the most of it."

What is our primary use case?

Primarily, we use UCS to run our virtualization stack.  

What is most valuable?

I think UCS is pretty typical of all blade servers in what is most valuable. We use it to try and save rack space. I think the ratio in terms of the number of units and the number of servers that we can get each chassis is quite good. We have a significant rack space saving in that regard. These B-series can hold up to eight servers.  

What needs improvement?

In terms of room for improvement, I think there is room for improvement with the service profile. Cisco products are technically quite bulky if you ask me. You really need to be very proficient technically to deploy it and to understand the assignment of the service profiles before you can really make the most of it. The product comes with a lot of technical overhead. I know they have advancements that are coming and I foresee they are ready to address that problem at least to a certain extent.  

For the purposes it is built for, I can not really think of any room for improvement, honestly. It is as advertised; it is doing what it is supposed to in the way the company represents it. I do not think they are really in need of any other improvement this year than what I know they already have on the roadmap. The only thing I can think of might be improving the user-friendliness.  

For how long have I used the solution?

We have been using Cisco UCS B-series (Unified Computing System) for probably five years.  

What do I think about the stability of the solution?

The B-series is definitely stable, that is for sure. We rarely have any issues with the B-series. If there are any issues, we are covered by the four-hour response window and we can get parts replaced within a few hours if there's any faulty hardware. Stability is something I would say is over 90 percent better than most other products.  

What do I think about the scalability of the solution?

The scalability of this Cisco product goes without saying because it is what the B-Series was designed to do. You can always add in additional blade servers to your existing chassis. So the scalability is really good and something Cisco built into the product.  

How are customer service and technical support?

We have had contact with the technical support and this is usually for hardware replacements. That covers faulty memory or CPUs or motherboards — that kind of thing. It is typically day-to-day issues with hardware that we need service for.  

I would say that Cisco really excels in day-to-day operations — if you are talking about hardware replacement and things like that. Their model and framework are really mature. They know exactly what to do. The replacements are fast, the engineer that is assigned also knows what he is doing. So far our experience with Cisco technical support is pretty positive.  

Which solution did I use previously and why did I switch?

We came to UCS from HP Proliant servers. When we transitioned into the Cisco UCS series, we obviously found that there were pros and cons in comparing these products.  

I think the HP Proliant user interface and user-friendliness are better than UCS. Cisco had an advantage in coming to the market later. They had the advantage in redeveloping and redesigning the server compute from scratch. So they designed it with management in mind. They deployed service profiles and they have a central overview of all the server hardware using the UCS B-series, and I think this was what really convinced us to transition to the Cisco hardware. Of course, the pricing is positioned better than the HP Proliant series which influenced the decision as well.  

How was the initial setup?

Because we already have established the connects and configured the initial instance, putting in additional B-series blades is a breeze because everything is assigned to the service profile.  

So the initial setup depends on "how initial" you are talking about. If you are talking about the very first configuration including the server interconnects setup, then it is a bit cumbersome. If you are talking about additional setups after that, then it is a breeze. You really need in-depth knowledge about how service profiles and assignments are used before you can really make it work. This is coming from someone who had previous experience with the HP Proliant product where they did not really have service profiles. It is a different way of doing things.  

What about the implementation team?

We had the luxury of engaging a vendor, the initial setup was all done by the vendor, which was good for us. It was really fast and was far enough along within half a day that they were able to deploy it.  

What other advice do I have?

Advice that I might want to give to someone considering the product is that I would say they really have to know their own use case to determine whether UCS is applicable as a solution for what they need. The B-Series is really meant for data center deployment. I would not propose or suggest it for small or medium enterprises simply because the initial investment is quite high. You need to get a server interconnection if you get a chance. And if you are not looking to potentially deploy a large number of servers in the near future, then B-series is really not necessary — it is overkill.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate the product as a nine-out-of-ten.  

To make it 10, the user-friendliness needs to be improved. Right now the user experience really detracts from the technical abilities of the product. The users need to have too much technical know-how. Cisco should make administration much easier and more straight forward. Maybe there could be some automation and translation of all the operations so that the user does not have to be so technically adept to operate it.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1998144 - PeerSpot reviewer
Pre-Sales Consultant at a computer software company with 501-1,000 employees
Reseller
Top 5
Sep 25, 2024
Diverse product portfolio with secure data backup and room for support improvement
Pros and Cons
  • "Dell has a huge portfolio of products."
  • "Dell should address the issue of direct support and spare parts availability in our region."

What is our primary use case?

We are a system integrator and promote Dell solutions to our customers. We deal mostly with mid-range storage, servers, and some backup solutions.

How has it helped my organization?

It allows us to offer a variety of Dell products to our customers, helping them with secure data backup and recovery, particularly those in the financial sector.

What is most valuable?

Dell has a huge portfolio of products. It's easy to find whatever you need, and you can combine many types of products into a solution.

What needs improvement?

Dell should address the issue of direct support and spare parts availability in our region. There can be problems if a specific part is not in stock, which is a big issue for our market.

For how long have I used the solution?

We have been familiar with Dell Data Domain for about three or four years.

How are customer service and support?

Dell does not provide direct support in our region, which is a big disadvantage. Other vendors such as Cisco, HP, and Lenovo do not have this issue.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

Cisco UCS pricing is reasonable and competitive. However, with Dell, the additional cost of spare parts and the lack of direct support add to the overall cost of the equipment.

Which other solutions did I evaluate?

HP, Lenovo, and other vendors do not have the same issue with spare parts and support as Dell.

What other advice do I have?

We sometimes recommend Cisco UCS B-Series over Dell for midsize enterprises, government institutions, financial sectors, and other various types of companies. It depends on the situation and the customer's preference.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2200413 - PeerSpot reviewer
System Administrator at a recreational facilities/services company with 11-50 employees
Real User
Jun 3, 2023
An expensive solution that is not intuitive
Pros and Cons
  • "The product's tech support has good people."
  • "Cisco is expensive and difficult to manage. The product is not intuitive. It also needs to improve storage management and upgrades."

What needs improvement?

Cisco is expensive and difficult to manage. The product is not intuitive. It also needs to improve storage management and upgrades. 

For how long have I used the solution?

I have been working with the product for one year. 

What do I think about the stability of the solution?

I would rate the product's stability a seven out of ten since we encountered bugs during the upgrade. 

What do I think about the scalability of the solution?

The product is scalable and my company has 5000 users for the solution. 

How are customer service and support?

The product's tech support has good people. However, the people in level 1 support do not know what they are talking about. Level 3 support is good. 

How would you rate customer service and support?

Neutral

What other advice do I have?

I would rate the product a seven out of ten. We have two administrators for the product. The tool is a good product but maintenance is not easy. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1790682 - PeerSpot reviewer
GM at a tech services company with 201-500 employees
Reseller
Mar 3, 2022
Beneficial report visualization, reliable, and good technical support
Pros and Cons
  • "The most valuable features of the Cisco UCS B-Series are reports for virtualization and the large memory it has."
  • "The most valuable features of the Cisco UCS B-Series are reports for virtualization and the large memory it has."
  • "Cisco UCS B-Series competitors have similar features as they do, Cisco needs to make some changes to make their offering better."
  • "Cisco UCS B-Series competitors have similar features as they do, Cisco needs to make some changes to make their offering better."

What is most valuable?

The most valuable features of the Cisco UCS B-Series are reports for virtualization and the large memory it has. 

What needs improvement?

Cisco UCS B-Series competitors have similar features as they do, Cisco needs to make some changes to make their offering better.

The integration and support could improve, there are some challenges. Additionally, the competitor has its own storage in its portfolio, Cisco should have the option as well.

For how long have I used the solution?

I have been using Cisco UCS B-Series for approximately five years.

What do I think about the stability of the solution?

Cisco UCS B-Series is a reliable solution.

What do I think about the scalability of the solution?

I have found the solution scalable.

How are customer service and support?

The technical support of the Cisco UCS B-Series is good.

How was the initial setup?

The initial setup was difficult for us because we are used to the old systems. With the new solution, it is quite a different experience.

What's my experience with pricing, setup cost, and licensing?

Cisco UCS B-Series is an expensive solution.

What other advice do I have?

I rate Cisco UCS B-Series an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Team leader at Dana energy
Real User
Jan 13, 2022
Powerful product that can handle a lot of throughput
Pros and Cons
  • "The most valuable features are monitoring and processing, which can handle a lot of throughput and are more powerful than the HPE series."
  • "Cisco is a huge company that can support a lot of services and has the most powerful website, which means its systems are the most stable."
  • "The graphic code that UCS can support is limited and less accessible than other systems."
  • "The graphic code that UCS can support is limited and less accessible than other systems."

What is our primary use case?

I use this solution for general company services, including file-sharing, Microsoft services, active directory services, and backup solutions.

What is most valuable?

The most valuable features are monitoring and processing, which can handle a lot of throughput and are more powerful than the HPE series.

What needs improvement?

The graphic code that UCS can support is limited and less accessible than other systems. 

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

This solution is stable and powerful - we've had no problems with it.

What do I think about the scalability of the solution?

The scalability is powerful.

How was the initial setup?

The initial setup was complex, and deployment took two-and-a-half years.

What's my experience with pricing, setup cost, and licensing?

UCS is expensive, and we will be migrating to the cheaper HP servers.

What other advice do I have?

Cisco is a huge company that can support a lot of services and has the most powerful website, which means its systems are the most stable. I would advise potential customers to use and enjoy it because it is the greatest experience. I would give this solution a score of ten out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer909156 - PeerSpot reviewer
VMware Software Engineer at a tech services company with 5,001-10,000 employees
Real User
Oct 11, 2021
Easy to manage with helpful technical support and good performance
Pros and Cons
  • "The solution is stable."
  • "The solution is stable, the scalability is good, everything is nice and I like that it is centrally managed, it's very easy to manage once you have everything set up, the performance is great, and technical support is helpful."
  • "The solution is difficult to set up."
  • "The solution is difficult to set up."

What is our primary use case?

The solution can be useful for cloud solutions and they are automatized. Everything is automatized, and it's highly available.

What is most valuable?

The solution is stable.

The scalability is good.

Everything is nice and I like that it is centrally managed. 

It's very easy to manage once you have everything set up.

The performance is great.

Technical support is helpful.

What needs improvement?

We sometimes have small issues with the hardware elements. The network interfaces could be better. The product needs to develop better firmware.  

The solution is difficult to set up. You need to be experienced in the product in order to be able to implement it.

For how long have I used the solution?

I've used the solution for more than three years in this company, and in my previous company, I used it for two and a half to three years as well. In total, it's been five to six years. 

What do I think about the stability of the solution?

The solution, for the most part, is pretty stable. There aren't really bugs or glitches and it doesn't really crash or freeze. It's pretty reliable. 

What do I think about the scalability of the solution?

The scalability of the solution is good. 

I'm not sure how many people are actually using the product. In America, we utilize about 3,000 servers and we utilize 4,000 servers ourselves. That's a total of 7,000 servers.

How are customer service and support?

Technical support has been very good. We don't have any complaints. They are helpful and responsive. 

How was the initial setup?

The initial setup can be a bit difficult and complex. This is because everything is centralized. That said, once you have everything deployed and up and running, the maintenance is easy and minimal. While you have to sacrifice something during the installation, after that, it's easier to manage. 

It took us about two months to complete the implementation.

What about the implementation team?

We had a third party that handled the implementation process for us. We had a lot of server blades to set up.

What's my experience with pricing, setup cost, and licensing?

I don't have any visibility on the licensing setup. That's managed by procurement, actually. I don't have any information about it.

What other advice do I have?

We use both cloud and on-premises deployment models.

I'd rate the solution at a nine out of ten.

I'd recommend the solution to other users and other organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco UCS B-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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