Cohesity CDM solution is our primary backup solution and we use it to back up our entire VMware infra, MSSQL, Oracle, SAP HANA & BASIS applications, and we also use this for our cloud archive solution. Earlier, we outsourced our solution and backups are using TSM as their solution but we have some serious issues without huge SAP DB's which was eliminated once we started using Cohesity. We choose this product after testing many POCs with different legacy and new era backup vendors but finally we chose this due to features offered by Cohesity.
Infrastructure Management Senior Analyst at a energy/utilities company with 5,001-10,000 employees
Enables us to easily provision new SMB file shares
Pros and Cons
- "Our data center size occupancy for Cohesity appliance is reduced by 70% when we installed Cohesity."
- "Their documentation portal is not up to date for newer releases and I strongly recommend Cohesity to increase their efforts on the documentation portal."
What is our primary use case?
How has it helped my organization?
Cohesity was brought into our organization as a replacement for traditional magnetic tape backups (formerly using IBM Tivoli Storage manager as our backup solution). We also were looking for a replacement for legacy NAS devices for the storage of unstructured data like home and user drives across the organization and we have our most of the applications and DBs are hosted on vSAN VMware infra which are high in size. Our backup and recovery rate using Cohesity is reduced almost one by fourth as compared to our old solution.
What is most valuable?
- Backups - Cohesity makes it very easy to back up our VMware environment. They also have specialized backups for Active Directory, SQL, O365 Email, and legacy storage devices.
- File services - Cohesity allows us to easily provision new SMB file shares.
- Easy and non-disruptive Cohesity software upgrades.
- Our data center size occupancy for Cohesity appliance is reduced by 70% when we install Cohesity.
- Plug and play installation for new software addition or removal for node addition/removal.
What needs improvement?
- Documentation - Their documentation portal is not up to date for newer releases and I strongly recommend Cohesity to increase their efforts on the documentation portal.
- Multi-tenancy is supporting limited functionalities and we are excepting to work for all features when we use multi-tenancy.
- It would be nice to be able to restore Active Directory objects.
- I would like to see an easier filtering mechanism on the elastic search. Currently, a global search in Cohesity GUI has limited functionality only to search sources.
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For how long have I used the solution?
We are using it for 2+ years now.
Which solution did I use previously and why did I switch?
We use IBM TSM by outsourcing, now we choose as our internal solution because of it's features, support and price saving over years as compared to other vendors in Market.
What's my experience with pricing, setup cost, and licensing?
Compare and choose wisely by considering initial 7 operational costs. And require less FTEas compared to other legacy vendors.
Which other solutions did I evaluate?
We have done testing of Actifio, Rubrik, Commvault and Coohesity and Cohesity is a winner in our case.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Director Of Operations at Purple Communications, Inc
A single pane of glass console can manage multiple nodes
Pros and Cons
- "The clone feature is very nice. You can restore workloads onto Cohesity's storage, which is also nice to have when you don't have enough space to restore on the server."
- "There is limited support for legacy systems, which is something that could be improved."
What is our primary use case?
Cohesity DataProtect is a great product and has reduced my backup window and jobs significantly. I like that you can do a VM level backup as well as a database backup. By doing so, I was able to replace two backup application products.
Cohesity gives us the ability to run a local backup, replicate, and archive to AWS all in one job. Though, we are not able to archive all of our workloads to S3 for longer retention.
The Cohesity User Group is extremely beneficial and productive. We get to speak with the developers and engineering team directly about their products, whether it be a feature request, enhancements, issues, or processes. They are very receptive to what the customer has to say.
How has it helped my organization?
While we're still new in the implementation, we are excited that we now have a single point of view for all of our backups. As we begin to roll out the virtual nodes to our remote locations, we are looking forward to not having to hassle with tapes anymore as the data will automatically be replicated across multiple locations.
The search abilities are very impressive. We hope to soon start leveraging immutable archiving off to the cloud to replace the tapes. All of this is from a single pane of glass.
What is most valuable?
I like that I can launch the cloud-based UI (Helios) from anywhere to view my dashboard.
The support team is responsive and knowledgeable.
I like having several options to backup and restore databases.
The clone feature is very nice. You can restore workloads onto Cohesity's storage, which is also nice to have when you don't have enough space to restore on the server.
Being able to automate failover for DR with runbook is a very nice feature.
I like that you can use a single pane of glass console to manage multiple Cohesity nodes.
We were starting to feel the struggle with secondary data fragmentation, having multiple copies of a file across locations that were different versions. Users just accepted it as business as usual, but now we will be able to serve much of that via a large NFS share.
What needs improvement?
I don't like that the MS SQL Agents require a reboot during the initial install and that you have to install agents at all. You have to manually upgrade the agents depending on which release you have and unregister them if they don't show up correctly. They need to improve the process to unregister applications.
For how long have I used the solution?
We have been using this solution for several months.
How are customer service and technical support?
The technical and engineering teams that I have worked with have been heavily involved throughout the whole process and responsive. The online ticketing is simple to use and addressed in a timely manner. Feature requests and enchantments provided by the customer are not overlooked. Their developer team is heavily involved in the customer's business requirements. The turnaround for feature or enhancement requests is fairly quick.
There is limited support for legacy systems, which is something that could be improved.
What other advice do I have?
Overall, working with Cohesity has been a great experience.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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Buyer's Guide
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