

Alluvio Aternity and New Relic are both strong contenders in the application performance monitoring market. Alluvio Aternity is viewed favorably for its pricing and customer support, while New Relic is notable for its comprehensive feature set and perceived long-term value.
Features: Alluvio Aternity is valued for its end-user experience monitoring, detailed analytics capabilities, and competitive pricing. New Relic stands out for its extensive integration options, real-time insights, and complete feature set.
Room for Improvement: Alluvio Aternity could enhance its reporting features, improve navigation, and expand its intuitive interface. New Relic needs to address its resource consumption, simplify configuration, and streamline setup processes.
Ease of Deployment and Customer Service: Alluvio Aternity receives positive feedback for its straightforward deployment process and responsive support. New Relic's deployment is more complex, yet its customer service is highly rated.
Pricing and ROI: Alluvio Aternity is noted for its competitive pricing, while New Relic is more expensive but justified by superior capabilities.
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
After implementing New Relic, we have decreased staffing requirements while saving time and money.
Riverbed's support is good in terms of response time and knowledge.
I would rate the technical support from Riverbed as nine out of ten.
If I drop an email to them, they will respond quickly to my email.
Customer support from New Relic is very good, and we rarely need to create support tickets.
They are very polite and helped him out.
Alluvio Aternity and Nexthink are both scalable solutions that work well with large organizations of over 100,000 users globally.
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.
Regarding New Relic's scalability, it excels at the enterprise level for cloud integrations that can utilize tags.
Stability is not the deciding factor; it is more about how a tool fits the use case and integrates at an enterprise level.
New Relic lags sometimes.
New Relic is stable based on my experience, as I have not seen any problems with the UI.
The integration of AI agents could enhance these tools further, replacing traditional agents and plugins.
Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having multiple agents installed on their endpoint machines.
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Riverbed is costly in the Indian market
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
My experience with pricing, setup cost, and licensing for synthetic monitoring is that minions used to cost a lot.
Alluvio Aternity provides predictive analysis and trend analysis for IT teams to evaluate the performance of hardware and applications.
The reporting part of Alluvio Aternity is good; it is granular, user-friendly, and easy to use.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
| Product | Mindshare (%) |
|---|---|
| New Relic | 3.8% |
| Alluvio Aternity | 0.7% |
| Other | 95.5% |


| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 5 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 77 |
Alluvio Aternity offers detailed insights into user experience, device health, and application response times. It provides real-time data and visibility for enhanced performance and incident management with customizable monitoring and flexible integration.
Alluvio Aternity is a robust monitoring tool designed for detailed environmental insights, dashboards, and trend analysis that help optimize application performance and incident management. Users benefit from its real-time data, which aids proactive troubleshooting by providing visibility into end-user devices. Custom dashboards, benchmarks, and flexible Tableau integration facilitate easy data manipulation, ensuring comprehensive monitoring of standard and custom applications. While the interface complexity and desire for simpler monitor building pose challenges, Aternity remains a valuable resource for digital experience monitoring and performance assessment, particularly for platforms like Microsoft Teams, SharePoint, and Office 365.
What are the key features of Alluvio Aternity?Enterprises across industries leverage Alluvio Aternity for end-user activity monitoring and application performance assessment. They use its insights for digital experience monitoring and problem isolation, particularly in environments including remote sites and retail branches, measuring key metrics like CPU and memory usage.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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