They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking.
New Relic offers strong support for plug-ins like RMQ and Redis and integrates with services such as PagerDuty and Slack for alert management. Its APM module provides valuable insights and reduces application downtime. Despite these benefits, its high pricing, limited predictive analysis, insufficient AWS filter options, and slow support are concerns. Users find documentation lacking, particularly for Windows and Kubernetes, and experience agent reliability issues.