They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking.
New Relic offers deep application insights and integration with Serverless AWS for monitoring both on-premise and cloud systems. While clients report fewer errors and better performance, pricing is high, alerting and dashboarding require improvements, and data retention is limited. Scalability supports varying workloads, but seamless Kubernetes integration needs better documentation. Issues include incomplete logs and slow performance, impacting usability in DevOps environments.