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New Relic vs Palantir Foundry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Palantir Foundry
Ranking in IT Operations Analytics
10th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
Data Integration (11th), Supply Chain Analytics (1st), Cloud Data Integration (11th), Data Migration Appliances (3rd), Data Management Platforms (DMP) (1st), Data and Analytics Service Providers (1st)
 

Mindshare comparison

As of March 2026, in the IT Operations Analytics category, the mindshare of New Relic is 10.1%, down from 18.1% compared to the previous year. The mindshare of Palantir Foundry is 4.2%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
New Relic10.1%
Palantir Foundry4.2%
Other85.7%
IT Operations Analytics
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
BA
Associate Vice President at a insurance company with 10,001+ employees
Unified data workflows have empowered collaborative analytics and streamlined AI development
Regarding points for improvement for Palantir Foundry, I see that they are improving day by day. In the last one to two years, I have seen many improvements compared to the two years that I have worked on Palantir Foundry. There are many things that come up, but a few things are not intuitive enough. Now that we are in this AI phase, Palantir Foundry has created some wrappers around the models, allowing us to create using a no-code application, chatbots, and LLM functions. The problem is that interaction with outside applications can be difficult with the current setup that Palantir Foundry has. There are ways to do that, but it is not that intuitive, which is what I feel.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing is pretty good."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"New Relic helps us to improve our team quality and to get our projects done with best practices."
"It does everything we wanted it to do."
"It gives us insight into several areas-- Where slowdowns are, Which of our customers is hitting us most, and If there’s an application issue on the database side, how long a query takes."
"With the metrics from New Relic, we can improve the performance and reduce the downtime because we can identify problems and solve them more quickly."
"Before New Relic, dev and ops were separate, and now they’ve come together more and there’s less finger-pointing."
"New Relic gave us a quick, easy way to monitor our web application for all of our systems."
"The ease of use is my favorite feature. We're able to build different models and projects or combine different projects to build one use case."
"Encapsulates all the components without the requirement to integrate or check compatibility."
"The solution provides an end-to-end integrated tech stack that takes care of all utility/infrastructure topics for you."
"Great features available in one tool."
"The predictive analytics capability within Palantir Foundry impacts financial forecasting strategies through its AIP functionality, which includes numerous pre-built models, LLMs, and data science application libraries."
"The AI engine that comes with Palantir Foundry is quite interesting."
"I like the data onboarding to Palantir Foundry and ETL creation."
"Based on my huge experience with Palantir Foundry, I find that starting from the data connection to the end user application, there is a tool for everyone."
 

Cons

"New Relic needs to improve is the user data schema."
"New Relic can be improved in a few areas. I noticed that some things can be easily done through Splunk but not through New Relic."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"One major issue for me with New Relic is data privacy."
"While the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"I think New Relic can be more simple to use because for beginners it can be more difficult to use, so I think New Relic can improve in that aspect."
"The major hindrance with Palantir Foundry is that being a very closed product, the cost optimization and costing are not exposed to the end users."
"If you want to create new models on specific data sets, computing that is quite costly."
"It requires a lot of manual work and is very time-consuming to get to a functional point."
"The solution could use more online documentation for new users."
"The workflow could be improved."
"The solution’s data security could be improved."
"Some error messages can be very cryptic."
"They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."
 

Pricing and Cost Advice

"The detection piece of it brings us a big return on investment."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"This is an expensive tool."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The price was one of the reasons we chose this solution."
"Because of budget, we are not using the mobile app part of this tool."
"The pricing and licensing are too high."
"The price depends on how many agents you want."
"Palantir Foundry is an expensive solution."
"Palantir Foundry has different pricing models that can be negotiated."
"The solution’s pricing is high."
"It's expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
8%
Retailer
5%
Manufacturing Company
14%
Financial Services Firm
10%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
What needs improvement with Palantir Foundry?
Apart from the pricing and offline availability issues, improvements are needed in Palantir Foundry's costing factor. Cost-wise, it is not open for everybody, and they are not exposing anything out...
What is your primary use case for Palantir Foundry?
One of the leading European manufacturing plants uses Palantir Foundry for manufacturing interior parts of various car brands such as Honda, Hyundai, Ford, Mercedes-Benz, and BMW. This involves hig...
What advice do you have for others considering Palantir Foundry?
Palantir Foundry is an excellent product for data engineering. On a scale of one to 10, I would rate Palantir Foundry a 9.
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense
Find out what your peers are saying about New Relic vs. Palantir Foundry and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.