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New Relic vs Palantir Foundry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
160
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Palantir Foundry
Ranking in IT Operations Analytics
9th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Data Integration (14th), Supply Chain Analytics (1st), Cloud Data Integration (12th), Data Migration Appliances (3rd), Data Management Platforms (DMP) (1st), Data and Analytics Service Providers (1st)
 

Mindshare comparison

As of October 2025, in the IT Operations Analytics category, the mindshare of New Relic is 13.4%, down from 17.8% compared to the previous year. The mindshare of Palantir Foundry is 4.3%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
New Relic13.4%
Palantir Foundry4.3%
Other82.3%
IT Operations Analytics
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Rama Subba Reddy Thavva - PeerSpot reviewer
A low-code/no-code platform with a user-friendly UI
We couldn't implement or use some of the latest functionalities, like Spark. Palantir Foundry is scalable, but it is costly compared to other cloud providers. The solution is more suitable for small and medium businesses. It might be difficult for large enterprises. I rate the solution’s scalability a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has helped us maintain a much higher uptime than we had previously."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"We like the performance of the product."
"It allows the restriction of privileges and control of users."
"The versatility of the solution is its most valuable feature."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The most valuable features are the dashboards and tracing."
"I like the data onboarding to Palantir Foundry and ETL creation."
"The interface is really user-friendly."
"The solution offers very good end-to-end capabilities."
"The solution provides an end-to-end integrated tech stack that takes care of all utility/infrastructure topics for you."
"It's scalable."
"The data lineage is great."
"Palantir Foundry is a robust platform that has really strong plugin connectors and provides features for real-time integration."
"Live video sessions enhance the available documentation and allow you to ask questions directly."
 

Cons

"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"The solution is quite expensive."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"The major hindrance with Palantir Foundry is that being a very closed product, the cost optimization and costing are not exposed to the end users."
"The solution’s data security could be improved."
"Some error messages can be very cryptic."
"Compared to other hyperscalers, Palantir Foundry is complex and not so user-intuitive."
"The frontend capabilities of Palantir Foundry could be improved."
"They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."
"The solution's visualization and analysis could be improved."
"If you want to create new models on specific data sets, computing that is quite costly."
 

Pricing and Cost Advice

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"This is an expensive product."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"Palantir Foundry has different pricing models that can be negotiated."
"It's expensive."
"Palantir Foundry is an expensive solution."
"The solution’s pricing is high."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
Manufacturing Company
13%
Financial Services Firm
10%
Government
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
What do you like most about Palantir Foundry?
Palantir Foundry is a robust platform that has really strong plugin connectors and provides features for real-time integration.
What needs improvement with Palantir Foundry?
Apart from the pricing and offline availability issues, improvements are needed in Palantir Foundry's costing factor. Cost-wise, it is not open for everybody, and they are not exposing anything out...
What is your primary use case for Palantir Foundry?
One of the leading European manufacturing plants uses Palantir Foundry for manufacturing interior parts of various car brands such as Honda, Hyundai, Ford, Mercedes-Benz, and BMW. This involves hig...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense
Find out what your peers are saying about New Relic vs. Palantir Foundry and other solutions. Updated: September 2025.
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