Splunk Enterprise Security and New Relic compete in the domain of data monitoring and analysis. Splunk showcases advanced data ingestion and search capabilities, while New Relic is favored for user-centric application performance monitoring.
Features: Splunk Enterprise Security is characterized by its comprehensive data ingestion from various sources, real-time monitoring, and flexible dashboard creation. It also has powerful search functionalities with its Search Processing Language (SPL), making it a tool of choice for enterprises focusing on operational intelligence and security monitoring. In contrast, New Relic provides real-time application performance monitoring with robust user-centric insights. Its capabilities extend to easy integration with various platforms, and it stands out for its extensive visualization features, and real-time server, and application performance monitoring.
Room for Improvement: Splunk could benefit from simplifying its setup and licensing process, as complexity can be a barrier for smaller enterprises. Enhancements in its user interface and third-party service integrations could further boost its appeal. For New Relic, improvements are needed in its integration with legacy systems and providing more detailed error insights. Pricing flexibility and scalability remain areas to be refined, along with enhancing real-user monitoring and mobile application support.
Ease of Deployment and Customer Service: Splunk's deployment is well-suited for hybrid and on-premises environments, backed by a dedicated support team and a vibrant user community. It is recognized for thorough support, although setup can present challenges. New Relic, primarily cloud-focused, offers straightforward deployment and flexibility, which appeals to cloud-centric organizations. Its ease of deployment in the cloud is complemented by active support channels, but users may find Splunk's extensive community more comprehensive.
Pricing and ROI: Splunk's pricing model is data ingestion volume-based, which, although comprehensive in capabilities, can be costly, particularly for small businesses or those handling large data volumes. Conversely, New Relic's pricing is on a per-host basis, offering transparency but can be expensive with deeper monitoring needs. Both solutions deliver considerable ROI when implemented effectively, yet potential buyers need to consider costs, as both models present substantial investments.
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
I have noticed a return on investment with Splunk Enterprise Security, as it delivers substantial value for money.
Customers see the value in investing in this solution, particularly when it helps resolve issues quickly, turning a potential 20-hour response into one hour.
Issues that could be solved quickly sometimes take longer because they go around in circles.
We have paid for Splunk support, and we’re not on the free tier hoping for assistance; we are a significant customer and invest a lot in this service.
If you want to write your own correlation rules, it is very difficult to do, and you need Splunk's support to write new correlation rules for the SIEM tool.
They try to close issues as soon as possible, often just offering documentation links.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
It is easy to scale.
It's big in a Central European context, and small from a Splunk North American context.
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
It provides a stable environment but needs to integrate with ITSM platforms to achieve better visibility.
I would rate it a ten out of ten for stability.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
I find it to be affordable, which is why every industry uses it.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
This capability is useful for performance monitoring and issue identification.
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
Splunk Enterprise Security is widely used for security operations, including threat detection, incident response, and log monitoring. It centralizes log management, offers security analytics, and ensures compliance, enhancing the overall security posture of organizations.
Companies leverage Splunk Enterprise Security to monitor endpoints, networks, and users, detecting anomalies, brute force attacks, and unauthorized access. They use it for fraud detection, machine learning, and real-time alerts within their SOCs. The platform enhances visibility and correlates data from multiple sources to identify security threats efficiently. Key features include comprehensive dashboards, excellent reporting capabilities, robust log aggregation, and flexible data ingestion. Users appreciate its SIEM capabilities, threat intelligence, risk-based alerting, and correlation searches. Highly scalable and stable, it suits multi-cloud environments, reducing alert volumes and speeding up investigations.
What are the key features?Splunk Enterprise Security is implemented across industries like finance, healthcare, and retail. Financial institutions use it for fraud detection and compliance, while healthcare organizations leverage its capabilities to safeguard patient data. Retailers deploy it to protect customer information and ensure secure transactions.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
