New Relic vs Snyk comparison

New Relic and Snyk are both solutions in the Application Performance Monitoring (APM) and Observability category. New Relic is ranked #4 with an average rating of 8.2, while Snyk is ranked #20 with an average rating of 8.3. New Relic holds a 3.8% mindshare in APM, compared to Snyk’s 1.2% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Snyk users who would recommend it.

New Relic

Read 176 New Relic reviews

24,526 Views
16,432 Comparison Views

94% willing to recommend

Snyk

Read 52 Snyk reviews

34,145 Views
3,073 Comparison Views

100% willing to recommend

New Relic

Snyk

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Executive SummaryUpdated on Jan 11, 2026

New Relic and Snyk are prominent players in the application monitoring and security category. New Relic has an edge with its comprehensive application performance features and server insights, while Snyk stands out with its developer-friendly vulnerability detection capabilities.

Features: New Relic provides robust application performance monitoring with real-time reporting, custom dashboards, error monitoring, and insightful metrics to enhance server performance. Its seamless integration with operational tools and DevOps-friendly nature is highly valued by organizations. Snyk offers exceptional vulnerability detection with easy integration options with source control and CI systems. Features such as container security, a comprehensive vulnerability database, and developer-centric design make it a strong tool for securing applications.

Room for Improvement: New Relic users often seek more detailed information on data privacy, alerting, and error analysis. Better third-party integrations and a more straightforward pricing structure are also desired. For Snyk, users express a need for additional SAST or DAST solutions, enhanced reporting, and better language support. Improvements in notification control and integration capabilities could further enhance its appeal in development environments.

Ease of Deployment and Customer Service: Both New Relic and Snyk are predominantly deployed in public cloud environments, with New Relic also supporting hybrid and on-premises setups. User feedback indicates positive experiences with customer service and technical support for both platforms. Snyk is commended for its ease of use and proactive support, whereas New Relic is noted for its extensive online resources and dedicated support personnel.

Pricing and ROI: New Relic's pricing model can be complex and costly, but its ROI is recognized in faster troubleshooting and reduced downtime. Users acknowledge the value it offers in insights and operational improvements. Snyk is seen as competitively priced in the security tools market, providing good value through its robust feature set. Even though it may not be the cheapest option, its extensive security benefits and proactive threat management justify the investment.

To learn more, read our detailed New Relic vs. Snyk Report (Updated: August 2026).

Buyer's Guide

New Relic vs. Snyk

August 2026

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Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.1

New Relic effectively enhances application performance by quickly resolving issues, saving time, and improving customer satisfaction.

Sentiment score

6.3

Snyk boosts ROI by reducing vulnerability remediation time and costs, enhancing security, efficiency, and compliance in dependency management.

There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.

BasilJiji

System engineer at a retailer with 10,001+ employees

There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.

ArjunSharma

senior software at Norton Lifelock

After implementing New Relic, we have decreased staffing requirements while saving time and money.

reviewer2805771

Senior Observability Engineer I at a computer software company with 51-200 employees

For more quotes and insights, download the New Relic report

On average, we reduced the mean time to fix security issues by roughly 40 to 50% for the classes of vulnerabilities Snyk surfaced, which shortened our exposure window and reduced rework during upgrades.

Boya Uday Kumar

Ai Research Enthusiast And Developer at ADP

I can see that Snyk saves the costs of hiring security developers for vulnerability scanning and security checks, as that responsibility is now managed by Snyk.

Abhishek-Goyal

Software Engineer at a computer software company with 11-50 employees

For more quotes and insights, download the Snyk report

Customer Service

Sentiment score

7.3

New Relic's customer service is praised for its responsiveness and support, though some users desire quicker, clearer responses.

Sentiment score

7.5

Snyk's customer support is responsive and proactive, with clear communication and valued feedback, enhancing user satisfaction and engagement.

If I drop an email to them, they will respond quickly to my email.

Vamsi Busa

Senior DevOps Engineer at a tech vendor with 10,001+ employees

Customer support from New Relic is very good, and we rarely need to create support tickets.

ArjunSharma

senior software at Norton Lifelock

They are very polite and helped him out.

TusharGoel

Cloud Engineer at TO THE NEW Digital

For more quotes and insights, download the New Relic report

Our long-standing association has ensured smooth communication, resulting in favorable support experiences and satisfactory issue resolution.

meetharoon

CEO at a computer software company with 10,001+ employees

Their response time aligns with their SLA commitments.

reviewer2731785

Information Security Strategy at a insurance company with 10,001+ employees

We could understand the implementation of the product and other features without the need for human interaction.

ANDRESANTOS

Senior DevSecOps at V8

For more quotes and insights, download the Snyk report

Scalability Issues

Sentiment score

7.6

New Relic is highly scalable, supporting varied workloads and environments, aided by seamless AWS integration and a flexible SaaS model.

Sentiment score

7.3

Snyk is lauded for scalability, seamless integration, enterprise suitability, and flexibility, despite occasional performance lags in large environments.

We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.

ArjunSharma

senior software at Norton Lifelock

It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.

TusharGoel

Cloud Engineer at TO THE NEW Digital

Regarding New Relic's scalability, it excels at the enterprise level for cloud integrations that can utilize tags.

reviewer2805771

Senior Observability Engineer I at a computer software company with 51-200 employees

For more quotes and insights, download the New Relic report

Snyk allows for scaling across large organizations, accommodating tens of thousands of applications and over 60,000 repositories.

meetharoon

CEO at a computer software company with 10,001+ employees

Snyk is very scalable and can handle my organization's growth and changing needs.

Abhishek-Goyal

Software Engineer at a computer software company with 11-50 employees

As the number of applications and upgrades grows, it continues to fit into our workflow without adding much overhead.

Boya Uday Kumar

Ai Research Enthusiast And Developer at ADP

For more quotes and insights, download the Snyk report

Stability Issues

Sentiment score

7.9

New Relic is stable, reliable, and efficient, with swift issue resolution, though minor performance hiccups occur occasionally.

Sentiment score

7.8

Snyk is highly stable and reliable, with efficient support and minimal downtime, despite occasional minor issues.

New Relic lags sometimes.

TusharGoel

Cloud Engineer at TO THE NEW Digital

New Relic is stable based on my experience, as I have not seen any problems with the UI.

Oleksii Barybin

Contingent Worker at a retailer with 10,001+ employees

For more quotes and insights, download the New Relic report

Snyk has been stable in our environment, and I have used it consistently during upgrades and security remediation work.

Boya Uday Kumar

Ai Research Enthusiast And Developer at ADP

For more quotes and insights, download the Snyk report

Room For Improvement

Users request plugin enhancements, better data retention, third-party integration, improved interface, and optimized alerting, dashboards, and pricing.

Snyk requires better plugin functionality, detailed reporting, language support, faster API, and improved integration with tools like Bitbucket and Jira.

If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.

BasilJiji

System engineer at a retailer with 10,001+ employees

Using real-time data, if there are any malicious patterns or something happening, they can identify those.

Hari Rajendiran

Platform Software Engineer 4 at Nexthink

Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

For more quotes and insights, download the New Relic report

It lacks the ability to select branches on its Web UI, forcing users to rely on CLI or CI/CD for that functionality.

meetharoon

CEO at a computer software company with 10,001+ employees

The inclusion of AI to remove false positives would be beneficial.

PawanSingh2

Director at Marsh

As we are moving toward GenAI, we expect Snyk to leverage AI features to improve code scanning findings.

reviewer2731785

Information Security Strategy at a insurance company with 10,001+ employees

For more quotes and insights, download the Snyk report

Setup Cost

New Relic's pricing is often seen as high but justified by its comprehensive features, despite confusing models.

Snyk offers competitive, scalable pricing with transparency in licenses and billing, though single sign-on is costly.

Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.

ArjunSharma

senior software at Norton Lifelock

My experience with pricing, setup cost, and licensing for synthetic monitoring is that minions used to cost a lot.

Palak Bhawsar

DevOps engineer at a tech company with 5,001-10,000 employees

As we talk about pricing, it is not that much cheaper.

HemantKumar7

Senior Site Reliability Engineer at a tech vendor with 501-1,000 employees

For more quotes and insights, download the New Relic report

Snyk is recognized as the cheapest option we have evaluated.

meetharoon

CEO at a computer software company with 10,001+ employees

After negotiations, we received a special package with a good price point.

reviewer2731785

Information Security Strategy at a insurance company with 10,001+ employees

Snyk is less expensive.

ANDRESANTOS

Senior DevSecOps at V8

For more quotes and insights, download the Snyk report

Valuable Features

New Relic offers real-time monitoring, easy dashboards, and alerting, enhancing performance insights with integration and predictive analytics.

Snyk enhances software security with features like centralized management, automation, integration, and supports multiple languages for quick vulnerability fixes.

Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.

Pietro Dell'Erba

Head of API at a marketing services firm with 11-50 employees

New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.

ArjunSharma

senior software at Norton Lifelock

For more quotes and insights, download the New Relic report

Our integration of Snyk into GitHub allows us to automatically scan codebases and identify issues, which has improved efficiency.

meetharoon

CEO at a computer software company with 10,001+ employees

Snyk helps detect vulnerabilities before code moves to production, allowing for integration with DevOps and providing a shift-left advantage by identifying and fixing bugs before deployment.

PawanSingh2

Director at Marsh

Snyk has positively impacted my organization by improving the security posture across all software repositories, resulting in fewer critical vulnerabilities, more confidence in overall product security, and faster security compliance for project clients.

Abhishek-Goyal

Software Engineer at a computer software company with 11-50 employees

For more quotes and insights, download the Snyk report

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

Snyk

Ranking in Application Performance Monitoring (APM) and Observability

20th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Application Security Tools (8th), Static Application Security Testing (SAST) (5th), GRC (6th), Cloud Management (12th), Vulnerability Management (16th), Container Security (6th), Software Composition Analysis (SCA) (1st), Software Development Analytics (2nd), Cloud Security Posture Management (CSPM) (15th), DevSecOps (3rd), Application Security Posture Management (ASPM) (1st), AI Security (10th)

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.8%, down from 6.2% compared to the previous year. The mindshare of Snyk is 1.2%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.8%
Snyk	1.2%
Other	95.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Abhishek-Goyal

Software Engineer at a computer software company with 11-50 employees

Improves security posture by actively reducing critical vulnerabilities and guiding remediation

Snyk's main features include open-source vulnerability scanning, code security, container security, infrastructure as code security, risk-based prioritization, development-first integration, continuous monitoring and alerting, automation, and remediation. The best features I appreciate are the vulnerability checking, vulnerability scanning, and code security capabilities, as Snyk scans all open-source dependencies for known vulnerabilities and helps with license compliance for open-source components. Snyk integrates into IDEs, allowing issues to be caught as they appear in the code dynamically and prioritizes risk while providing remediation advice. Snyk provides actionable remediation advice on where vulnerabilities can exist and where code security is compromised, automatically scanning everything and providing timely alerts. Snyk has positively impacted my organization by improving the security posture across all software repositories, resulting in fewer critical vulnerabilities, more confidence in overall product security, and faster security compliance for project clients. Snyk has helped reduce vulnerabilities significantly. Initially, the repository had 17 to 31 critical and high vulnerabilities, but Snyk has helped manage them down to just five vulnerabilities, which are now lower and not high or critical.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Outsourcing Company

Manufacturing Company

Construction Company

Financial Services Firm

13%

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	10
Large Enterprise	24

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

How does Snyk compare with SonarQube?

Snyk does a great job identifying and reducing vulnerabilities. This solution is fully automated and monitors 24/7 to find any issues reported on the internet. It will store dependencies that you a...

See all answers

What needs improvement with Snyk?

There are a lot of false positives that need to be identified and separated. The inclusion of AI to remove false positives would be beneficial. So far, I've not seen any AI features to enhance vuln...

See all answers

What is your primary use case for Snyk?

I use Snyk ( /products/snyk-reviews ) in the DevOps pipeline to identify vulnerabilities before deploying the application. It integrates with Jenkins ( /products/jenkins-reviews ).

See all answers

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Product Reports

Buyer's Guide

New Relic

July 2026

Download New Relic product report

Buyer's Guide

Snyk

July 2026

Download Snyk product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Fugue, Snyk AppRisk

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Snyk excels in integrating security within the development lifecycle, providing teams with an AI Trust Platform that combines speed with security efficiency, ensuring robust AI application development.

Snyk empowers developers with AI-ready engines offering broad coverage, accuracy, and speed essential for modern development. With AI-powered visibility and security, Snyk allows proactive threat prevention and swift threat remediation. The platform supports shifts toward LLM engineering and AI code analysis, enhancing security and development productivity. Snyk collaborates with GenAI coding assistants for improved productivity and AI application threat management. Platform extensibility supports evolving standards with API access and native integrations, ensuring comprehensive and seamless security embedding in development tools.

What are Snyk's standout features?

Simplicity and Integration: Easy to integrate across platforms like GitLab, GitHub, and Jira.
Comprehensive Vulnerability Database: Offers accurate reporting for effective vulnerability management.
Developer-Friendly Design: Supports multiple programming languages, appealing to developers.
Automation and Flexibility: Enhances workflow efficiency with automated capabilities.

What benefits can users expect?

Efficiency in Vulnerability Detection: Streamlines prioritization and remediation processes.
Cost-Effectiveness: Offers a competitive pricing model compared to alternatives.
Enhanced Workflow: Integration with DevOps tools improves development processes.

Industries leverage Snyk for security in CI/CD pipelines by automating checks for dependency vulnerabilities and managing open-source licenses. Its Docker and Kubernetes scanning capabilities enhance container security, supporting a proactive security approach. Integrations with platforms like GitHub and Azure DevOps optimize implementation across diverse software environments.

Snyk

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

StartApp, Segment, Skyscanner, DigitalOcean, Comic Relief

Buyer's Guide

New Relic vs. Snyk

August 2026

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