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Amazon OpenSearch Service vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
20th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th), Search as a Service (3rd)
IBM Security QRadar
Ranking in Log Management
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
211
Ranking in other categories
Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Endpoint Detection and Response (EDR) (18th), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th)
 

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.8%, up from 0.9% compared to the previous year. The mindshare of IBM Security QRadar is 3.8%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
IBM Security QRadar3.8%
Amazon OpenSearch Service2.8%
Other93.4%
Log Management
 

Featured Reviews

Johnny Suleiman - PeerSpot reviewer
Scalability is a key feature as it allows easy scaling of the platform without downtime
OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…
Mahmoud Younes - PeerSpot reviewer
Reliable installation and diverse use cases provide strong value
IBM Security QRadar has some areas for improvement. We have missed some DSM components. We need to customize logs where there is no DSM or connector for certain products. We can integrate but we have missed the DSM, which is the connector to pass logs coming from different applications. For example, with a university customer, we tried onboarding Canvas service. IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."
"The initial set up is very easy...We really appreciate Amazon!"
"This service already sorts data like vectors. They have classified the storage pre-defined."
"It's a good log management platform. In terms of infrastructure management, it's good."
"They have the good documentation in the help text and that is the reason the Amazon is the perfect solution in the current market."
"The customer service is excellent, rated nine out of ten."
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"It is really helpful to us from the compliance point of view."
"IBM has everything you need in a cybersecurity solution. If you want to build a cybersecurity operation center version then I think QRadar is a perfect solution."
"It's built around Red Hat Linux, which is highly robust."
"The threat protection network is the most valuable feature, because when you get an offense, you can actually trace it back to where it originated from, how it originated, and why."
"It is very stable. We have not faced interruptions in the past four and a half years."
"Integrations are quite a useful and key feature of this solution. It has integration with the CVSS score, which is a central point for all the data and scores about the threats. There is an IBM Bluemix dashboard that is integrated with the CVSS score."
"The most valuable feature is the integration with the GRD, for banking."
"Overall a great solution."
 

Cons

"The configuration should be more straightforward because we had to select a lot of things."
"I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels."
"One improvement I would like to see is support for auto-scaling."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"They can enhance data visualization."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."
"Ideally we would like a mobile version so that any alert that comes in will notify us in a mobile app, or by using SMS integration."
"SOAR is what is expected the most from QRadar. They have something called SOAR Resilient, and it would be great if that gets induced in SIEM. IBM QRadar (as well as McAfee ESM) should have analytics platform integration. Currently, SIEMs don't have full-fledged integration with analytics where we are able to dump our data in SIEM, and the same data can be called from different analytics applications. We should be able to bring this data to a platform like Hadoop for big data and run the analytics there. Currently, people are seeing the past data and taking some actions in the present, but when it comes to analytics, there should be futuristic data where you can predict something out of your present and past data. Apart from that, I would like to see a full-fledged ITSM tool in QRadar. It sometimes has some technical issues that need to be checked. It requires a dedicated QRadar engineer to completely manage it. It has different module sets, such as event collector and event processor, and some technical glitches come in between. It takes the log but doesn't exactly process it in the way we want."
"What needs to be improved in IBM QRadar User Behavior Analytics is the user experience. It's not optimal. Some screens are a bit clunky. The solution needs to be more user-friendly."
"IBM QRadar has outdated technology, and this is its area for improvement. When you try to implement an analytic expression, it's not updated. The solution doesn't support newer technologies, and it doesn't update regularly. For example, around the world, others implement new technologies, while IBM updates later than others."
"The user interface and configurability of IBM QRadar User Behavior Analytics can be improved. It has a lot of pre-configured settings and not many things can be changed. It also needs more integrations. Currently, User Behavior Analytics is integrated only with IBM QRadar. It could have deeper integrations. It can also have more complicated scoring models. Currently, it has a very simple linear scoring model for users."
"I need a solution which will send alerts in the event of any behavior."
"They have to build more quantitative monitoring, profiling, and make it more predictive."
"I think that the search speed of this solution could be improved."
 

Pricing and Cost Advice

"There is a community edition available and the price of the commercial offering is reasonable."
"You only pay for what you use."
"The solution is not expensive, but priced averagely, I will say."
"Compared to other cloud platforms, it is manageable and not very expensive."
"QRadar is quite expensive. It wouldn't be worth it for a small business..."
"It is very expensive."
"found other solutions, with more features at the same cost or less. You don’t have to leave the Gartner Magic Quadrant to beat their price."
"Pricing (based on EPS) will be more accurate."
"There are different types of subscriptions available. We were on an annual subscription, but our customers typically choose the two years subscription option."
"It would be great if this product were cheaper."
"Its price is good in terms of efficiency and the number of people required for implementing various things. You might pay more in terms of money, but you might save on the number of people. For example, if you are using Kibana, you have to pay more for people or experts, which is not the case with IBM QRadar."
"They can give us some scalability and flexibility on pricing. If its pricing can be reduced, it would help a lot of customers in bringing in a new SIEM environment and grow business in the market. If I start a license today and take around 10,000 EPS, and after a month, there is an increase in the number of clients on my platform, I can increase the number of licenses. I can add 5,000 EPS on a yearly basis."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business89
Midsize Enterprise36
Large Enterprise102
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
When comparing with Splunk, IBM Security QRadar's cost is reasonable. Splunk is more expensive than IBM Security QRadar.
 

Also Known As

Amazon Elasticsearch Service
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about Amazon OpenSearch Service vs. IBM Security QRadar and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.