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Amazon OpenSearch Service vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Application Performance Monitoring (APM) and Observability
35th
Ranking in Log Management
30th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Log Management
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon OpenSearch Service is 1.7%, up from 0.0% compared to the previous year. The mindshare of Dynatrace is 10.8%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

VijayKumar27 - PeerSpot reviewer
Effective as a vector store, serverless architecture but there aren't enough security features
The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incurs charges during idle times. For just holding data, you need to create a list. AWS should add an option to make data idle, so it won't include computing charges. They charge for OCU units based on the time the serverless solution is up, not on indexing or retrieval speed. Once the service starts, it starts getting billed. It would help if there were an option to limit computing. When using it as a database, storing data without frequent fetching would save computing costs.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer service is excellent, rated nine out of ten."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"The business analytics capabilities are the most important feature it provides."
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"One thing it helped with: We should never get traffic from outside the U.S. and we were getting traffic from Europe, and that was a problem. We found out what caused it. Dynatrace helped us find that information out. We wouldn't have found it otherwise."
"From the monitoring perspective, the ability to triage quickly is important, and the ability to alert and tell people where the problem is."
"Daily metrics which us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis."
"I can get everything on a single page."
"Enables my performance engineer to recreate a problem and give the developers what's happening, where to go look, all the information they need to be able to find what the root cause is."
"The deployment itself is very easy and straightforward."
"It can hook on at the code level, then tell me all the details that I need."
"This tool helps us gather information from all hosts and services, then cross reference the information."
 

Cons

"One improvement I would like to see is support for auto-scaling."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"They can enhance data visualization."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"One improvement I would like to see is support for auto-scaling."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web dashboard configuration and SSL timeouts."
"I think scalability is what we're struggling with. I would say it's okay, but there's a little bit of room for improvement."
"Graphically, it is not good."
"A useful addition for known issues would be the ability to automatically perform certain activities as a first attempt to resolve issues which are creating a problem."
"The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration."
"It needs a dashboard for cluster events in general, and for Kubernetes specifically."
"For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster."
"Most of the time, chat support is not good enough for answering queries."
 

Pricing and Cost Advice

Information not available
"The setup costs for Dynatrace are low, however licensing costs are high."
"The licensing for Dynatrace is high. If you want to go for monitoring solutions, then why Dynatrace? If you have a particular budget, you can go for many other monitoring tools - apart from Dynatrace - and they can help you more and give more data than Dynatrace can. It's not worth the money that you spend for Dynatrace."
"The solution is not cheap."
"We asked for a three-year license, and the price was quite good."
"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."
"Pricing is still too expensive."
"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."
"Just go with Dynatrace. Just start with Dynatrace. Do not go into AppMon. Start with Dynatrace, because AppMon is going to give you so much extra stuff that 99% of your user base will not need it, including yourself."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
8%
Comms Service Provider
5%
Educational Organization
36%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
Amazon OpenSearch Service is a bit costly compared to self-hosted Elasticsearch due to the managed service pricing.
What needs improvement with Amazon OpenSearch Service?
One improvement I would like to see is support for auto-scaling. The current configuration does not support automatic scaling based on server load, requiring us to manage the scaling manually. Addi...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Overview

 

Sample Customers

Information Not Available
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about Amazon OpenSearch Service vs. Dynatrace and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.