

New Relic and Amazon OpenSearch Service are key players in monitoring and analytics solutions. New Relic seems to have the advantage in application performance monitoring due to its user-friendly interface and real-time insights, while Amazon OpenSearch Service excels in data retrieval and analytics with robust customization options.
Features: New Relic offers a comprehensive monitoring toolset, seamless integration, and powerful error detection with customizable dashboards. It provides real-time analytics and numerous plugins for enhanced server optimization. Amazon OpenSearch Service provides strong search functionality, efficient data retrieval, and scalable analytics capabilities, offering extensive customization options for tailored solutions.
Room for Improvement: New Relic faces data privacy concerns, lacks detailed control tools, and has a high pricing model that affects scalability. Amazon OpenSearch Service needs simpler configuration, improved documentation, and better-managed service customization to enhance user experience.
Ease of Deployment and Customer Service: New Relic supports public and hybrid cloud deployments with positive feedback on customer service and technical assistance. Amazon OpenSearch Service provides reliable customer service, though deployment complexity and customization could be enhanced for better user satisfaction.
Pricing and ROI: New Relic’s pricing and complex licensing are viewed as high, yet it delivers ROI through improved application performance. Amazon OpenSearch Service offers usage-based cost-effectiveness, reducing operational costs, though some users find it pricey depending on their needs.
| Product | Market Share (%) |
|---|---|
| New Relic | 4.1% |
| Amazon OpenSearch Service | 1.6% |
| Other | 94.3% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 71 |
Amazon OpenSearch Service provides scalable and reliable search capabilities with efficient data processing, supporting easy domain configuration and integration with numerous systems for enhanced performance.
Amazon OpenSearch Service offers advanced features for handling JSON, diverse search grammars, quick historical data retrieval, and ultra-warm storage. It also includes customizable dashboards and seamless tool integration for large enterprises. With its managed infrastructure, OpenSearch Service supports efficient system analysis and business analytics, improving overall performance and flexibility. Despite these features, areas like configuration complexity, lack of auto-scaling, and integration with Kibana require attention. Users seek enhanced documentation, better pricing options, and more flexible data handling. Desired improvements include default filters, mapping configuration, and alerting capabilities. Enhanced data visualization and Compute Optimizer Service integration are also recommended for future updates.
What features define Amazon OpenSearch Service?Amazon OpenSearch Service is utilized in various industries for log management, data storage, and search capabilities. It supports infrastructure and embedded management, analyzing logs from AWS Lambda, Kubernetes, and other services. Companies use it for application debugging, monitoring security and performance, and customer behavior analysis, integrating it with tools like DynamoDB and Snowflake for a cost-effective solution.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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