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Amazon OpenSearch Service vs Graylog Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
19th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Search as a Service (3rd)
Graylog Enterprise
Ranking in Log Management
8th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Log Management category, the mindshare of Amazon OpenSearch Service is 1.6%, down from 2.6% compared to the previous year. The mindshare of Graylog Enterprise is 2.8%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Graylog Enterprise2.8%
Amazon OpenSearch Service1.6%
Other95.6%
Log Management
 

Featured Reviews

Md. Shahariar Hossen - PeerSpot reviewer
Senior Software Engineer at Cefalo
Event tracking has become smoother and data analytics provide clear insights for user actions
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for providing information about what data has to be modified. So using that SQS, we're actually providing it, but we're not directly using Amazon OpenSearch Service for keeping data to other data pipeline thing. So far we didn't use it for any machine learning purposes, but in future, we have plans to extend or implement this feature. Since AWS itself is secure and Amazon OpenSearch Service is a part of this entire ecosystem, it becomes much easier for security purposes. From the validation point of view, Amazon OpenSearch Service itself provides easy to communicate APIs and up-to-date documents, which is much beneficial. For example, if I'm missing anything, I can directly go and check the documentation. That is actually much easier. I would rate it as really good so far. It's much faster. For our local machine, we can also use a kind of replica of Amazon OpenSearch Service just for development purposes. That is another good feature. I would say for the encryption thing and also the user access control management, it's much faster. For some of these hashing algorithms, it also worked really well so far. To be honest, I didn't find any places where it can be improved. However, I think they could provide more abstraction. For example, still for searching, we have to write down the queries in a specific manner, such as for a specific JSON structure or in a specific way. Otherwise, they don't provide us the actual results. For at least this purpose, I think abstraction could be a bit easier or a bit improved. Other than that, right now there is the age of AI, so some kind of prompting could also work, but I'm not sure how it could be integrated. As a user, lower prices or reasonable pricing is always better. Those can be improved as well. However, it is good that most of the services including Amazon OpenSearch Service actually provide pay as you go pricing. So if there were a bit lower version or a bit less payment methodology, it might be much better.
NC
Security Officer at JSC "Moldtelecom" S.A.
Log analysis has become clearer and faster but visualization and extensibility still need work
The problem was with the complexity and the cost to add extensions. We found this very expensive to buy another version with additional features. I think that Graylog Enterprise does not have customizable dashboards. I did not see them in Graylog Enterprise because most of the time we used the open source free version, which is limited. I think Graylog Enterprise should improve some things that they have in the paid version and perhaps provide users with a menu that gives examples of parsing logs and draws graphics so that people do not need to improve another system such as Grafana. This would be interesting. When it comes to functionalities, I found the log management in Graylog Enterprise acceptable. It is very simple to use and to collect logs. It has support for different protocols and different ports, and the sidecar is easy to use. However, in visualization, I think it needs to be much better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Amazon Elasticsearch are ease of use, native JSON, and efficiency. Additionally, handles many use cases and search grammar was useful."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."
"The stability of the product is good."
"The initial set up is very easy...We really appreciate Amazon!"
"It's actually easier to collaborate since it is already deployed in the AWS cloud itself."
"The customer service is excellent, rated nine out of ten."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"This had increased productivity for the dev and support teams, because we are directly notifying them."
"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
"Graylog Enterprise has positively impacted my organization by significantly minimizing our workload and making it easier to identify any issues in a service."
"Graylog Enterprise positively impacts the organization by helping the team and analysts investigate incidents faster since logs from servers, endpoints, cloud, and firewalls are available in one place."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"Open source and user friendly."
"I like the correlation and the alerting."
"I am very proud of how very stable the solution is."
 

Cons

"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"One improvement I would like to see is support for auto-scaling."
"There is the problem with the database. Amazon only provides the host to run to our applications bias, but there is no option to manage the database within the Elasticsearch product."
"As a user, lower prices or reasonable pricing is always better."
"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"They can enhance data visualization."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"The support from the Graylog community is helpful, but they can do better."
"Graylog Enterprise performs well overall; however, the UI could be improved because the SOC team creates multiple dashboards based on their use cases, and creating dashboards is complex."
"If you have a whole team trying to fix the Graylog instance for two days, that's a bit too much."
"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."
"There should be some user groups and an auto sign-in feature.​"
"The initial setup was really complex because I did it myself."
"The documentation for Graylog Enterprise can be improved, as this has been a pain point."
"More customization is always useful."
 

Pricing and Cost Advice

"The solution is not expensive, but priced averagely, I will say."
"You only pay for what you use."
"There is a community edition available and the price of the commercial offering is reasonable."
"Compared to other cloud platforms, it is manageable and not very expensive."
"I use the free version of Graylog."
"It's an open-source solution that can be used free of charge."
"Having paid official support is wise for projects."
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
"I am using a community edition. I have not looked at the enterprise offering from Graylog."
"We are using the free version of the product. However, the paid version is expensive."
"We're using the Community edition."
"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
10%
Government
6%
Computer Software Company
12%
Comms Service Provider
11%
University
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for prov...
What is your primary use case for Amazon OpenSearch Service?
Amazon OpenSearch Service is a user-friendly version of Elasticsearch, as per my understanding. I have been using it for our volunteer management system where around 5,000 to 6,000 users are using ...
What is your experience regarding pricing and costs for Graylog?
I am not sure about the pricing, setup cost, and licensing because that was dealt with by a different team that handled the licensing and procurement.
What needs improvement with Graylog?
Graylog Enterprise performs well overall; however, the UI could be improved because the SOC team creates multiple dashboards based on their use cases, and creating dashboards is complex. If there w...
What is your primary use case for Graylog?
Graylog Enterprise is used primarily for log management and to perform security analytics. It helps the organization collect logs from different sources and centralize them in one place. We can sea...
 

Also Known As

Amazon Elasticsearch Service
Graylog2
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about Amazon OpenSearch Service vs. Graylog Enterprise and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.