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Amazon OpenSearch Service vs Graylog Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
18th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Search as a Service (3rd)
Graylog Enterprise
Ranking in Log Management
8th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Log Management category, the mindshare of Amazon OpenSearch Service is 1.7%, down from 2.5% compared to the previous year. The mindshare of Graylog Enterprise is 3.1%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Graylog Enterprise3.1%
Amazon OpenSearch Service1.7%
Other95.2%
Log Management
 

Featured Reviews

Md. Shahariar Hossen - PeerSpot reviewer
Senior Software Engineer at Cefalo
Event tracking has become smoother and data analytics provide clear insights for user actions
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for providing information about what data has to be modified. So using that SQS, we're actually providing it, but we're not directly using Amazon OpenSearch Service for keeping data to other data pipeline thing. So far we didn't use it for any machine learning purposes, but in future, we have plans to extend or implement this feature. Since AWS itself is secure and Amazon OpenSearch Service is a part of this entire ecosystem, it becomes much easier for security purposes. From the validation point of view, Amazon OpenSearch Service itself provides easy to communicate APIs and up-to-date documents, which is much beneficial. For example, if I'm missing anything, I can directly go and check the documentation. That is actually much easier. I would rate it as really good so far. It's much faster. For our local machine, we can also use a kind of replica of Amazon OpenSearch Service just for development purposes. That is another good feature. I would say for the encryption thing and also the user access control management, it's much faster. For some of these hashing algorithms, it also worked really well so far. To be honest, I didn't find any places where it can be improved. However, I think they could provide more abstraction. For example, still for searching, we have to write down the queries in a specific manner, such as for a specific JSON structure or in a specific way. Otherwise, they don't provide us the actual results. For at least this purpose, I think abstraction could be a bit easier or a bit improved. Other than that, right now there is the age of AI, so some kind of prompting could also work, but I'm not sure how it could be integrated. As a user, lower prices or reasonable pricing is always better. Those can be improved as well. However, it is good that most of the services including Amazon OpenSearch Service actually provide pay as you go pricing. So if there were a bit lower version or a bit less payment methodology, it might be much better.
NC
Security Officer at JSC "Moldtelecom" S.A.
Log analysis has become clearer and faster but visualization and extensibility still need work
The problem was with the complexity and the cost to add extensions. We found this very expensive to buy another version with additional features. I think that Graylog Enterprise does not have customizable dashboards. I did not see them in Graylog Enterprise because most of the time we used the open source free version, which is limited. I think Graylog Enterprise should improve some things that they have in the paid version and perhaps provide users with a menu that gives examples of parsing logs and draws graphics so that people do not need to improve another system such as Grafana. This would be interesting. When it comes to functionalities, I found the log management in Graylog Enterprise acceptable. It is very simple to use and to collect logs. It has support for different protocols and different ports, and the sidecar is easy to use. However, in visualization, I think it needs to be much better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer service is excellent, rated nine out of ten."
"The most valuable features of Amazon Elasticsearch are ease of use, native JSON, and efficiency. Additionally, handles many use cases and search grammar was useful."
"They have the good documentation in the help text and that is the reason the Amazon is the perfect solution in the current market."
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs."
"AWS has now made our life easy."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"It's actually easier to collaborate since it is already deployed in the AWS cloud itself."
"I like the correlation and the alerting."
"We have scaled from a single machine installation (a VM with a Graylog + ES + MongoDB) to (2 Graylog + 2 ES + 3 MongoDB). This was done smoothly with a minimal impact on logging."
"We're using the Community edition, but I know that it has really good dashboarding and alerts."
"With Graylog Enterprise, monitoring improved by up to 80 percent because of having all the logs centralized."
"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"I am very proud of how very stable the solution is."
 

Cons

"One improvement I would like to see is support for auto-scaling."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"The configuration should be more straightforward because we had to select a lot of things."
"The configuration should be more straightforward because we had to select a lot of things."
"There is the problem with the database. Amazon only provides the host to run to our applications bias, but there is no option to manage the database within the Elasticsearch product."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"They can enhance data visualization."
"I would like to see some kind of visualization included in Graylog. The report is plain, they could be improved."
"Its scalability gets complicated when we have to update or edit multiple nodes."
"Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest."
"If you have a whole team trying to fix the Graylog instance for two days, that's a bit too much."
"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."
"For Python developers, it would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."
"Graylog can improve the index rotation as it's quite a complex solution."
"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
 

Pricing and Cost Advice

"Compared to other cloud platforms, it is manageable and not very expensive."
"You only pay for what you use."
"The solution is not expensive, but priced averagely, I will say."
"There is a community edition available and the price of the commercial offering is reasonable."
"It's an open-source solution that can be used free of charge."
"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."
"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."
"I am using a community edition. I have not looked at the enterprise offering from Graylog."
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
"Having paid official support is wise for projects."
"We're using the Community edition."
"Consider Enterprise support if you have atypical needs or setup requirements.​"
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
10%
Government
6%
Computer Software Company
12%
Comms Service Provider
11%
University
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for prov...
What is your experience regarding pricing and costs for Graylog?
I am not sure about the pricing, setup cost, and licensing because that was dealt with by a different team that handled the licensing and procurement.
What needs improvement with Graylog?
The documentation for Graylog Enterprise can be improved, as this has been a pain point. I think the visualization aspect of Graylog Enterprise can be made more rich, similar to what we have in Gra...
What is your primary use case for Graylog?
I remember using Graylog Enterprise in the past at a software house where we used it for logging. During that time, we were using Graylog Enterprise as a log aggregator, collecting logs from multip...
 

Also Known As

Amazon Elasticsearch Service
Graylog2
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about Amazon OpenSearch Service vs. Graylog Enterprise and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.