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Dynatrace pros and cons

Vendor: Dynatrace

4.4 out of 5

358 reviews
95% willing to recommend

Pros & Cons summary

Dynatrace enhances organizations with full-stack visibility and automated root cause analysis, reducing downtime and improving user experience. Smartscape visualizes system dependencies, while PurePath identifies issues efficiently. Despite a 451% average ROI over three years, challenges exist, including complex pricing and licensing, limited monitoring for NVIDIA chips, and problematic third-party integrations. Setup and configuration are difficult, particularly in environments with multiple applications and JVMs, requiring significant expertise.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Dynatrace significantly enhances organizations by providing full-stack visibility and automated root cause analysis, helping detect and resolve issues faster, reduce downtime, and improve user experience.

The comprehensive application topology visualization in Dynatrace, known as Smartscape, benefits the understanding of system dependencies, offering top-to-bottom visibility from infrastructure to the application front end.

Dynatrace's PurePath offers a lot of flexibility in identifying issues and pinpointing the root cause, which simplifies the process of diagnosing application problems.

Dynatrace reduces downtime, enabling enterprises to minimize server and application downtime by easily tracing and diagnosing issues at the infrastructure level.

Organizations experienced an average three-year return on investment of 451% with Dynatrace due to its effective monitoring capabilities.

CONS

Dynatrace faces challenges in its pricing and licensing structures, which are considered complex and expensive for large-scale deployments.

There are concerns about the lack of monitoring capabilities for certain technologies, such as NVIDIA chips, NPUs, and GPUs.

Dynatrace's integration with certain third-party tools is problematic, causing additional costs and complexities.

Configuring Dynatrace is complex, requiring significant time and expertise to navigate the extensive features offered by the platform.

The initial setup of Dynatrace is considered challenging, especially for environments with multiple applications and JVMs.

Dynatrace Pros review quotes

Systems Administrator III at a retailer with 10,001+ employees

Apr 13, 2016

Simple classic but effective UI (unlike some modern UI's out there that have too much white-space)

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Computer Engineer at a financial services firm with 1,001-5,000 employees

Jun 30, 2016

The most valuable feature is that we can see every database call executed from Java applications.

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Specialist at a tech services company with 10,001+ employees

Aug 27, 2017

Of the entire stack, DC RUM and DT SaaS are definitely the most asked for in our offering catalog.

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Evangelist & Practice Lead at a consultancy with 1-10 employees

Dec 8, 2017

The alerting mechanism where you get millions of dependencies analyzed, in one alert or "problem" as Dynatrace calls it.

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Solutions Engineering Manager at a tech consulting company with 10,001+ employees

Dec 12, 2017

The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer.

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VP Technology at a media company with 5,001-10,000 employees

Dec 12, 2017

Dynatrace makes it so much easier to proactively solve problems before they become big headaches, and easily pinpoint the root cause of an issue.

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Principal Consultant at a tech vendor with 501-1,000 employees

Dec 12, 2017

It simplifies a lot of the processes of performance tuning client systems before they go live.

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Managing Partner at a consultancy with 1-10 employees

Dec 13, 2017

Whether it is the server, database, network, or application, Dynatrace provides a consistent unambiguous view of performance.

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Global Alliance Director - DevOps, Vertical Alliance Lead - Banking & Financial Services, INS & HC at a tech services company with 10,001+ employees

Dec 13, 2017

It has helped us deliver better solutions to our end customers, and helps them in their digital transformation journey.

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AS

CTO at Marketware

Mar 19, 2019

Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications.

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Dynatrace Cons review quotes

Systems Administrator III at a retailer with 10,001+ employees

Apr 13, 2016

Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data

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Computer Engineer at a financial services firm with 1,001-5,000 employees

Jun 30, 2016

If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time.

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Specialist at a tech services company with 10,001+ employees

Aug 27, 2017

Enterprise Synthetic of DC RUM can be made more robust.

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Free Report: Dynatrace Reviews and More

Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

Evangelist & Practice Lead at a consultancy with 1-10 employees

Dec 8, 2017

The one thing I am really missing is the final Azure dashboard.

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Solutions Engineering Manager at a tech consulting company with 10,001+ employees

Dec 12, 2017

A useful addition for known issues would be the ability to automatically perform certain activities as a first attempt to resolve issues which are creating a problem.

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VP Technology at a media company with 5,001-10,000 employees

Dec 12, 2017

The user interface is complicated, but recent web versions are getting better all the time.

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Principal Consultant at a tech vendor with 501-1,000 employees

Dec 12, 2017

Make the Web UI more robust. Last time I used the web interface, it was still pretty crude.

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Managing Partner at a consultancy with 1-10 employees

Dec 13, 2017

Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help.

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Global Alliance Director - DevOps, Vertical Alliance Lead - Banking & Financial Services, INS & HC at a tech services company with 10,001+ employees

Dec 13, 2017

They could spend more time and effort in creating brand awareness.

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AS

CTO at Marketware

Mar 19, 2019

In the new Dynatrace solution, support for legacy applications is still not there.

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