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Pros & Cons summary

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Prominent pros & cons

PROS

Dynatrace provides comprehensive monitoring, from end-user insights to packet-level transaction analysis.
The AI capabilities offer automated anomaly detection and root cause analysis, improving problem resolution and minimizing downtime.
It supports extensive platforms, including cloud and Kubernetes, enhancing application monitoring flexibility.
PurePath technology facilitates quick identification and resolution of application-level issues, optimizing performance.
By utilizing Dynatrace, organizations observe reduced incident volumes and faster ticket resolution times, enhancing operational efficiency.

CONS

Training is essential for users, and a steep learning curve exists which can be challenging for beginners.
The alerting and downtime management lacks granularity and automation, resulting in noisy alerts and manual intervention.
The configuration process for agents and nodes is complex and lacks a plug-and-play approach.
Documentation is insufficient and needs enhancements for clarity and completeness.
The pricing and licensing model is high and lacks transparency, making cost assessment and management difficult.
 

Dynatrace Pros review quotes

it_user657 - PeerSpot reviewer
Manager of Operations at a outsourcing company with 1,001-5,000 employees
May 22, 2012
Been running the product suite for 6 years and feel the product is still in front of the other competitors for the purpose we are using it.
it_user654 - PeerSpot reviewer
Operations Expert at a tech services company with 10,001+ employees
May 22, 2012
The customer that we are using the product for is extremely pleased with the reports and detail of information that they are receiving online, 24x7.
it_user672 - PeerSpot reviewer
Engineer at a tech company with 51-200 employees
May 24, 2012
We get a quick overview of how our site feels and if we have any problems we can very easily see where the problems are.
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user138303 - PeerSpot reviewer
Owner with 51-200 employees
Jul 10, 2014
Use it as fast as you can.
it_user151044 - PeerSpot reviewer
Systems Engineer at a computer software company with 501-1,000 employees
Sep 8, 2014
With the Agent-less monitoring and ability to create custom plugins we've been able to transform the tool not just into a great APM solution, but a really good Enterprise Monitoring solution too which helps replace the need for other tools such as SCOM, OpenView, SiteScope, etc.
it_user138303 - PeerSpot reviewer
Owner with 51-200 employees
May 4, 2015
The easy upgrade; the manual is so clear and understandable, it is like a walk in the park Web based dashboards to provide role dependent performance metrics Analysis engine improves the process of measurements so the end user is not bothered with the time consuming PurePaths calculations.
it_user245445 - PeerSpot reviewer
Sr. IT Manager eCommerce Operations at a retailer with 10,001+ employees
May 31, 2015
Best APM tool I ever worked with.
it_user248511 - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees
May 31, 2015
We used to work on two kinds of projects: banking and insurance; the second had a lot of performance issues, then came Dynatrace which has solved the problems, and our clients felt the difference.
it_user248514 - PeerSpot reviewer
Senior System Engineer at a tech services company with 10,001+ employees
Jun 3, 2015
It has given us a one stop solution for projects and applications independent of the application type and OS.
it_user19185 - PeerSpot reviewer
V.P. - Pre-Production Performance Architect at a financial services firm with 10,001+ employees
May 31, 2015
The test automation feature has enabled APM to shift as far left as possible and has enabled us to integrate it within the Agile CI and accompanying unit test frameworks within that CI process.
 

Dynatrace Cons review quotes

it_user657 - PeerSpot reviewer
Manager of Operations at a outsourcing company with 1,001-5,000 employees
May 22, 2012
Pricing and the license model could be improved.
it_user654 - PeerSpot reviewer
Operations Expert at a tech services company with 10,001+ employees
May 22, 2012
The database reporting engine has an awful lot of metrics that can be used for reports.
it_user672 - PeerSpot reviewer
Engineer at a tech company with 51-200 employees
May 24, 2012
It's a rather complex environment.
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user138303 - PeerSpot reviewer
Owner with 51-200 employees
Jul 10, 2014
Message Bus monitoring: it is not possible to deep dive into the Tibco EMS bus.
it_user151044 - PeerSpot reviewer
Systems Engineer at a computer software company with 501-1,000 employees
Sep 8, 2014
Generally their support is pretty good, but on occasion you can tell you get someone "new", in which you know more than they do.
it_user138303 - PeerSpot reviewer
Owner with 51-200 employees
May 4, 2015
Presenting the virtualisation technology. dynaTrace can be feed by VMware metrics, via de Vimservice or via the Vhost, it can pick up performance metrics like disk usage etc.
it_user245445 - PeerSpot reviewer
Sr. IT Manager eCommerce Operations at a retailer with 10,001+ employees
May 31, 2015
There are a few problems with our Mobile App's Dynatrace Libraries.
it_user248511 - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees
May 31, 2015
They could facilitate the installation of the agent on server applications for other languages, such as C++.
it_user248514 - PeerSpot reviewer
Senior System Engineer at a tech services company with 10,001+ employees
Jun 3, 2015
They could increase the restrictions available for user-based roles.
it_user19185 - PeerSpot reviewer
V.P. - Pre-Production Performance Architect at a financial services firm with 10,001+ employees
May 31, 2015
Initially, we had issues scaling it to the enterprise level on a large, complex environment.