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Dynatrace vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Log Management
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Dynatrace is 5.2%, down from 7.4% compared to the previous year. The mindshare of Grafana Loki is 8.5%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is a strong user community. There is no need to talk to the technical support, because all the questions which I have had, all the solutions were in the documentation. Or, I have been able to post a question to the user community and get an answer within a day or two."
"No one else works with security gateways. I am able to configure those perfectly well within the banking and FDIC infrastructure to pass audits."
"Dynatrace is a single platform. It has all these different tools but they are actually all baked into the OneAgent technology. Within that OneAgent... you have the different tool sets. You have threat analysis, memory dumps, Java analysis, the database statements, and so on. It's all included in this OneAgent. So the management is actually quite easy."
"Being able to drill down into the PurePaths to get to a solution is key for us."
"We enabled UEM for all of our applications. This allows us to see exactly what the client is experiencing."
"The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause."
"Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly."
"It has helped us improve the performance of many of our applications."
"The most valuable feature of Grafana Loki is the dashboards which are really simple to create."
"We are using Grafana Loki as a database for real-time metrics."
"The best feature of Grafana Loki is that it integrates well with our other tool."
"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"Grafana Loki is easy to monitor and detect errors."
 

Cons

"A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away."
"Adding people to alerts has not been very intuitive. That's really my only negative feedback."
"I haven't had a chance to go through all of it, but I would like to see the ability, from an administrative standpoint, for it to collect statistics. I want to be able to see the servers that the agents are installed on. I want it to be able to start doing collections for me by platform: How many Linux servers do I have? How many Windows servers do I have? Statistically give me the information of how things are performing, but I want that in a dashboard, where I can look at a dashboard and I can look at a section. So the ability for me to drill down will make it easier for me."
"Training is required for all of the people who will be using it, and this should not be overlooked. I would even recommend nominating an SME in each of the three areas covered: user behaviour analysis, development, and infrastructure/operations support."
"I would love to see a better data export, because AppMon's charting capabilities leaves a lot to be desired. You have about a 5,000 line limit. I would really like to see the ability to export, in Dynatrace and AppMon, in essentially in a nice format of whatever you want to whatever else."
"They seriously have to improve their Web UI dashboard configuration and SSL timeouts. Their Web UI dashboards are very slow."
"We would like to see an AI tool that detects issues with our site in real time."
"We are still struggling a bit with finding an answer quickly."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"We face some bugs when we install the latest version of Grafana Loki."
"The solution's scalability depends on the team managing the Grafana instance."
"We had a well-structured dashboard with a functional query. However, an issue arose when the Kubernetes pod restarted. The statistics from our Grafana query would reset, dropping to zero and starting anew. This was particularly noticeable with linear graphs, which are expected to show consistent growth."
"The platform's stability needs improvement."
"It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers."
"Visualization-wise, Grafana Loki's dashboard looks a little outdated compared to other open-source visualization tools like Chronograf."
"There is a need for some change in the alerting types of the product. In short, a few changes in the alert area are needed due to minor shortcomings."
 

Pricing and Cost Advice

"The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
"Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
"Time to value was surprisingly fast."
"I feel the price is good for what the product does."
"The licensing for Dynatrace is high. If you want to go for monitoring solutions, then why Dynatrace? If you have a particular budget, you can go for many other monitoring tools - apart from Dynatrace - and they can help you more and give more data than Dynatrace can. It's not worth the money that you spend for Dynatrace."
"​A Dynatrace partner will always be willing to give you a trial. Go through the trial to see if there is a benefit for your company."
"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"My company doesn't need to pay for the licensing cost of the solution."
"We use a free version."
"The solution is open source."
"Grafana Loki is an open-source solution."
"You can use the free version of Grafana Loki on-premises."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
"I use the open-source version of the product."
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Top Industries

By visitors reading reviews
Educational Organization
36%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
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Find out what your peers are saying about Dynatrace vs. Grafana Loki and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.