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Dynatrace vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Companies using Dynatrace enterprise-wide saw improved efficiency, reduced costs, quick issue resolution, increased uptime, and enhanced business performance.
Sentiment score
7.1
Elastic Observability enhances cost-effectiveness, reduces incidents, and improves efficiency, yielding significant time savings and operational benefits.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
7.3
Dynatrace's customer service is praised for expertise and responsiveness, though some note slow responses and friendliness issues.
Sentiment score
7.7
Elastic Observability's support is praised for prompt, efficient service and effective community-driven insights, enhancing overall user experience.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
 

Scalability Issues

Sentiment score
7.4
Dynatrace is scalable and flexible, supporting diverse enterprises, though costs and cloud resource planning can present challenges.
Sentiment score
7.1
Elastic Observability is efficiently scalable, with performance stability across varying team sizes, influenced by subscription level and infrastructure.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
 

Stability Issues

Sentiment score
7.7
Users praise Dynatrace for its stability, reliability, and quick issue resolution, valuing its robustness and dependable performance.
Sentiment score
8.2
Elastic Observability is praised for its robust and stable performance, efficiently handling large data volumes across industries.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
 

Room For Improvement

Dynatrace users seek improved cloud monitoring support, better integration, enhanced dashboards, faster UI, and more transparent pricing.
Elastic Observability needs better licensing, visualization, automation, integration, pricing, AI features, customization, and support for observability and cost transparency.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace stands out when making comparisons with other tools.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
 

Setup Cost

Dynatrace offers advanced features with high costs requiring careful budgeting, appealing largely to large enterprises with extensive monitoring needs.
Elastic Observability offers competitive pricing with variable costs, favoring enterprises over startups, requiring premiums for advanced features.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
 

Valuable Features

Dynatrace offers AI-driven root cause detection, deep analysis, customizable dashboards, seamless integration, and automated monitoring for efficient performance management.
Elastic Observability offers scalable logging, seamless integrations, real-time visualization, and enhances system performance with a user-friendly, open-source model.
The integration with Power BI for generating detailed reports is a standout feature.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Log Management
5th
Ranking in Container Monitoring
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
347
Ranking in other categories
Mobile APM (1st), AIOps (2nd)
Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Ranking in Log Management
14th
Ranking in Container Monitoring
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (7th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.5%, down from 13.4% compared to the previous year. The mindshare of Elastic Observability is 5.1%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
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Top Industries

By visitors reading reviews
Educational Organization
36%
Financial Services Firm
16%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about Dynatrace vs. Elastic Observability and other solutions. Updated: May 2025.
851,604 professionals have used our research since 2012.