Dynatrace and Splunk Observability Cloud compete in the digital observability market focused on application performance monitoring. Dynatrace appears to have the edge in diagnostic capabilities, thanks to its feature-rich platform that includes extensive real-user monitoring and AI-driven insights.
Features: Dynatrace offers a comprehensive set of features such as AI-powered problem resolution, deep code-level visibility with PurePath technology, and customizable dashboards for quick insights. Its one-stop solution improves user experience by providing end-to-end visibility and dynamic threshold alerts. Splunk Observability Cloud provides powerful log analytics, robust dashboard creation, and real-time data visualization. It excels in handling data from multiple environments, offering comprehensive log ingestion capabilities for thorough analysis.
Room for Improvement: Dynatrace could benefit from simplifying its pricing and licensing structures, enhancing integration with legacy systems, and broadening technology support. Users also express the need for a more intuitive user interface. Splunk Observability Cloud is generally noted for high costs, with suggestions for improved scalability and customer experience. Enhanced synthetic monitoring and integration with other tools would enhance its offering.
Ease of Deployment and Customer Service: Dynatrace is recognized for its ease of deployment, supporting both on-premises and cloud environments with minimal setup time. It is praised for effective customer service and quick technical support response. In contrast, Splunk Observability Cloud offers robust deployment across environments but tends to fall short in customer service responsiveness, needing better technical support availability.
Pricing and ROI: Dynatrace, though pricier, is noted for its extensive capabilities that significantly improve ROI by reducing incident resolution times and providing deep insights into performance issues. It charges based on the number of servers monitored, which might be expensive for larger applications. Splunk Observability Cloud also has a cost-intensive model due to its data volume-based pricing. Despite this, it is considered to offer value through its analytics capabilities, with potential for improved competitive pricing in the market.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
They often require multiple questions, with five or six emails to get a response.
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
They did respond to us, but they did not explicitly inform us about the feature's absence.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability a nine out of ten.
The issue is mainly about pricing because if they want to monitor more, it costs money.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace stands out when making comparisons with other tools.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
Splunk is a bit expensive since it charges based on the indexing rate of data.
It appears to be expensive compared to competitors.
Splunk is a little expensive, however, it is in line with the current market pricing.
The integration with Power BI for generating detailed reports is a standout feature.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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