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Dynatrace vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Companies using Dynatrace enterprise-wide saw improved efficiency, reduced costs, quick issue resolution, increased uptime, and enhanced business performance.
Sentiment score
7.8
Splunk Observability Cloud enhances visibility, productivity, and efficiency, reducing downtime and facilitating real-time data access for better decision-making.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
7.3
Dynatrace's customer service is praised for expertise and responsiveness, though some note slow responses and friendliness issues.
Sentiment score
7.4
Users find Splunk's customer support satisfactory, responsive, but sometimes experience slow responses; documentation aids effective troubleshooting.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
Problem resolution typically takes between two and five days, which isn't very helpful.
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
They did not have a clear answer.
 

Scalability Issues

Sentiment score
7.4
Dynatrace is scalable and flexible, supporting diverse enterprises, though costs and cloud resource planning can present challenges.
Sentiment score
7.8
Splunk Observability Cloud scales efficiently with growing data and users, despite challenges in monitoring large clusters and cost considerations.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability an eight out of ten.
 

Stability Issues

Sentiment score
7.7
Users praise Dynatrace for its stability, reliability, and quick issue resolution, valuing its robustness and dependable performance.
Sentiment score
8.3
Users praise Splunk Observability Cloud for stability and reliability, with minor subscription-related performance limits being manageable.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
We rarely have problems accessing the dashboard or the page.
I would rate its stability a nine out of ten.
 

Room For Improvement

Dynatrace users seek improved cloud monitoring support, better integration, enhanced dashboards, faster UI, and more transparent pricing.
Splunk Observability Cloud needs better integration, automation, and usability, facing challenges in cost, support, scalability, and deployment.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace stands out when making comparisons with other tools.
It would be beneficial if server details could be retrieved directly in synthetic monitoring.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
 

Setup Cost

Dynatrace offers advanced features with high costs requiring careful budgeting, appealing largely to large enterprises with extensive monitoring needs.
Splunk Observability Cloud offers flexible pricing based on usage, but it may be expensive compared to competitors.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
Splunk Observability Cloud is expensive.
It appears to be expensive compared to competitors.
 

Valuable Features

Dynatrace offers AI-driven root cause detection, deep analysis, customizable dashboards, seamless integration, and automated monitoring for efficient performance management.
Splunk Observability Cloud offers rapid log searching, seamless integration, user-friendly dashboards, AI analytics, and quick deployment for enhanced monitoring.
The integration with Power BI for generating detailed reports is a standout feature.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
It offers unified visibility for logs, metrics, and traces.
Saving time with automation can save us weeks. It's improving our resilience.
Unlike other APMs, Splunk's service map is quite effective.
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
347
Ranking in other categories
Log Management (5th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
IT Infrastructure Monitoring (9th), Cloud Monitoring Software (8th), Container Management (8th)
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.5%, down from 13.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
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Top Industries

By visitors reading reviews
Educational Organization
36%
Financial Services Firm
16%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
18%
Computer Software Company
15%
Retailer
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Dynatrace vs. Splunk Observability Cloud and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.