Try our new research platform with insights from 80,000+ expert users

Dynatrace vs Grafana comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Companies using Dynatrace enterprise-wide saw improved efficiency, reduced costs, quick issue resolution, increased uptime, and enhanced business performance.
Sentiment score
8.0
Grafana offers cost-effective data visualization, appealing to non-technical leaders with easy monitoring, enhancing analytics and benefiting organizations.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
7.3
Dynatrace's customer service is praised for expertise and responsiveness, though some note slow responses and friendliness issues.
Sentiment score
5.5
Grafana's customer service is community-driven, with efficient support, dedicated teams for pro users, and helpful forum interactions.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
 

Scalability Issues

Sentiment score
7.4
Dynatrace is scalable and flexible, supporting diverse enterprises, though costs and cloud resource planning can present challenges.
Sentiment score
6.0
Grafana offers scalability and adaptability for diverse environments but may become complex and costly with increased usage.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
 

Stability Issues

Sentiment score
7.7
Users praise Dynatrace for its stability, reliability, and quick issue resolution, valuing its robustness and dependable performance.
Sentiment score
7.3
Grafana is reliable with optimized resources but may face occasional issues; it's rated 7-9 out of 10 by users.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
 

Room For Improvement

Dynatrace users seek improved cloud monitoring support, better integration, enhanced dashboards, faster UI, and more transparent pricing.
Grafana needs improvements in security, customization, documentation, AI features, integration, and other functionalities to enhance user experience.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace stands out when making comparisons with other tools.
I would want to see improvements, especially in the tracing part, where following different requests between different services could be more powerful.
It would be better if they made the technology easy to use without needing to read extensive documentation.
Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs.
 

Setup Cost

Dynatrace offers advanced features with high costs requiring careful budgeting, appealing largely to large enterprises with extensive monitoring needs.
Grafana's open-source version is cost-effective, while enterprise edition requires paid licenses, offering additional features and perceived good value.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
In an enterprise setting, pricing is reasonable, as many customers use it.
 

Valuable Features

Dynatrace offers AI-driven root cause detection, deep analysis, customizable dashboards, seamless integration, and automated monitoring for efficient performance management.
Grafana is praised for its customizable dashboards, integration with various data sources, and reliable monitoring for diverse implementations.
The integration with Power BI for generating detailed reports is a standout feature.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data.
Its alerting feature is effective because it allows me to set thresholds to send an email if a certain threshold is met.
It's definitely useful for monitoring, alerting, logs, and analysis.
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
347
Ranking in other categories
Log Management (5th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.5%, down from 13.4% compared to the previous year. The mindshare of Grafana is 6.4%, up from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
851,604 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
36%
Financial Services Firm
16%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
I used the open-source version for my learning, which was free. In an enterprise setting, pricing is reasonable, as many customers use it.
What needs improvement with Grafana?
The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs. I think predictive capabilities in ...
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about Dynatrace vs. Grafana and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.