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Dynatrace vs Grafana comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Log Management (5th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.8%, down from 13.8% compared to the previous year. The mindshare of Grafana is 6.4%, up from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the monitoring of application performance."
"It has an integration with ServiceNow, which is great. Dynatrace creates tickets for things and its AI finds root cause. We have integrated that with our ServiceNow to generate events and incidents, so that all of our event management will be done in the ServiceNow Developer."
"The most valuable feature is the beautiful UI."
"Provides more insight into detecting what the problem is with some of our applications."
"Automatic instrumentation of new services and technology without the need to install specific agents or modules."
"The vendor team who did the setup was very good. They sent a very skillful resource for the setup."
"With the latest version, the AI engine highlights the root causes automatically."
"Our development group has started using Dynatrace extensively. It helps them find bottlenecks caused by code."
"Plugin: Connecting Grafana to multiple APIs of leading monitoring tools and alerting tools."
"It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
"Grafana's best features are live monitoring and alerts."
"Grafana is stable and has great engineers."
"The comparison feature is very good."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"Grafana is a very scalable product. It's a really good product."
"​Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.​"
 

Cons

"It does not have mature enough dashboards.​"
"If the user interface were made more intuitive then it would really benefit the product."
"Monitoring asynchronous code requires manual instrumentation (most of the time)."
"sometimes it happens that we are not able to capture things. For example, if a person is logged in from India, from the city of Mumbai, and is using a Chrome browser, and his email ID is xyz@abc.com. But what happens is, Dynatrace just fetches two pieces of the information, not all of it. Sometimes it gets it all, sometimes it doesn't."
"I'd like to see more agents ready to be deployed. I know that it's possible to develop integration with Dynatrace API, but in day-to-day operations it's hard to do that kind of customization. So if they had more agents for more platforms and more applications, I think it would be better."
"I think scalability is what we're struggling with. I would say it's okay, but there's a little bit of room for improvement."
"For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented."
"The next release I would like to see is especially with external API monitoring. Right now, everything goes into one bucket, but if it were split into which API is failing, that way we wouldn't have to drill down to find out where the failures are."
"All the features are complicated."
"I have a problem with Grafana in the area of documentation."
"Grafana could consider building its own metrics system to eliminate the reliance on other tools like Prometheus, providing a one-stop solution."
"It would be helpful if they simplified the data source."
"Trigger limits are difficult to see in a graph."
"The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve."
"It would be helpful if Grafana provided more information and training on how to use Prometheus."
"The solution should include online support."
 

Pricing and Cost Advice

"We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."
"Financially Dynatrace was a lot more expensive than AppDynamics."
"Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."
"The pricing is not bad, but it could be better."
"The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
"The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
"Dynatrace is still kind of an expensive solution compared to others. But I recognize that they are ahead of the competition when we do a feature by feature comparison."
"You get a really well-planned out monitoring suite for the money spent."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"Since Grafana is an open-source solution, it is free of cost."
"I am using an open-source version"
"​Grafana is free and open source.​"
"We are using the open-source license."
"We use the open-source version of Grafana."
"It's free of cost; it operates as an open-source tool."
"I give the price an eight out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
36%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
I used the open-source version for my learning, which was free. In an enterprise setting, pricing is reasonable, as many customers use it.
What needs improvement with Grafana?
The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs. I think predictive capabilities in ...
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about Dynatrace vs. Grafana and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.