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ARCON Privileged Access Management SaaS vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
38th
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of March 2026, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management SaaS is 0.8%, up from 0.3% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 11.4%, down from 19.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager11.4%
ARCON Privileged Access Management SaaS0.8%
Other87.8%
Privileged Access Management (PAM)
 

Featured Reviews

AN
Head Of Business Development at Empower IT Solutions
Helps to manage human, digital and machine identities
We use the solution to manage identities that include human identities, machine identities, digital identities, and API integrations.  The tool's architecture is thin and scalable. We also like the product's ease of deployment. My company is also impressed with the solution's number of connectors.…
Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's architecture is thin and scalable. We also like the product's ease of deployment. My company is also impressed with the solution's number of connectors."
"The access control feature and privilege and role-based assignment are outstanding."
"The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"Considering all those factors and being the best tool in the market for Privileged Access Management, it is recommended."
"It enables companies to automate password management on target systems gaining a more secure access management approach."
"The password management feature is valuable."
"We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application."
"It's been a big win for us as we're now able to start managing service accounts with AIM."
"The solution is highly stable."
 

Cons

"The tool needs to improve its pricing."
"There were a lot of manual steps in the initial setup which could have been automated. I read the 10.4 release that was sent out about a month or two ago, and I saw the steps required for upgrade have been reduced by about 90%. That was a big thing for me, but I still haven't seen that yet because we have not upgrade past 9.9.5."
"Its GUI is very confusing."
"Authentication to the PVWA utilises integration to IIS. Therefore, it is not as strong as desired."
"Earlier in 9.0 version I faced some stability issues, yes there are some stability issues with CyberArk such as memory leakage, password unsync etc. These are some common problems but frustrating."
"I would like to see better automation in granting access, better tools, more efficient tools, to be able to customize the solution that CyberArk provides."
"Customer support is somewhat lacking. They are often unavailable on Fridays, and the support process, such as raising a call or case, can take too long."
"Pricing is a problem. CyberArk is expensive compared to other products I know."
"The web access piece needs improvement. We have version 9.5 or 9.9.5, and now we have to upgrade to version 10."
 

Pricing and Cost Advice

"I would rate the product's pricing a seven out of ten. We are using the yearly license."
"I would rate the tool’s pricing a six out of ten."
"They have two types of licensing: purchase and subscription. You have to pay for each admin user, such as Microsoft admin, mail admin, database admin, etc."
"Before we bought it, they were licensing each function individually, which got complicated and very expensive. When we decided to buy it, it was much more straightforward and still quite expensive, but it brings a lot of value and risk reduction to the organization."
"I focus more on the technical side, but I hear customers say that if CyberArk was more affordable, they might have acquired more licenses. Some clients consider alternative solutions due to pricing concerns."
"It can be an expensive product."
"CyberArk has been Gartner's number-one pick for the past ten years, so you can infer that their pricing is higher than everyone else. When you are the best, you will charge appropriately for it."
"Although CyberArk Privileged Access Management is expensive, its protection capabilities outweigh the cost."
"There are no additional costs other than the standard licensing fees."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
 

Questions from the Community

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What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
 

Also Known As

ARCON PAM SaaS
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Rockwell Automation
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: March 2026.
884,933 professionals have used our research since 2012.