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ARCON Privileged Access Management SaaS vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
38th
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of May 2026, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management SaaS is 0.8%, up from 0.3% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 10.4%, down from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager10.4%
ARCON Privileged Access Management SaaS0.8%
Other88.8%
Privileged Access Management (PAM)
 

Featured Reviews

AN
Head Of Business Development at Empower IT Solutions
Helps to manage human, digital and machine identities
We use the solution to manage identities that include human identities, machine identities, digital identities, and API integrations.  The tool's architecture is thin and scalable. We also like the product's ease of deployment. My company is also impressed with the solution's number of connectors.…
Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's architecture is thin and scalable. We also like the product's ease of deployment. My company is also impressed with the solution's number of connectors."
"The most valuable feature is privileged session management."
"Cost-wise, it is not a cheap product, but it does a ton of things, and it does them well."
"The most valuable feature of CyberArk Privileged Access Manager is the vault. I am satisfied with the interface and the documentation."
"We are able to know who is accessing what and when; having accountability."
"Session monitoring includes recordings of all activities performed."
"The feature that I like the most is the Privileged Session Manager."
"CyberArk is a good and adaptive solution. It is easy to adopt and install. It is easy for every use case."
"The whole concept of Zero Trust and implementing it with CyberArk, which somewhat adheres to the 'never trust, always verify' principle, is very valuable. I really appreciate this aspect. Moreover, the just-in-time access is impressive, allowing access for a specific time."
 

Cons

"The tool needs to improve its pricing."
"It is complicated to deploy for Windows servers compared to other vendors."
"Their support can be better. Their SLA timings are higher than others."
"It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things."
"Due to meaningless error messages, it is not possible to repair non-trivial errors without support."
"Three-year support (unlimited case and call support) is free with license purchase but I would say sometimes it's not sufficient to resolve the issues with this model."
"Sometimes the infrastructure team is hesitant to provide more resources."
"It should be easier to install. It is a comprehensive product, which makes it difficult to install. You need to have their consulting services in order to get it all installed and set up correctly because there is so much going on. It would be nice if there were an easier way to do the installation without professional services. I suspect they get a fair amount of their money from professional services. So, there is not a huge incentive."
"If you are an administrator or architect, then the solution is kind of complicated, as it is mostly focused on the end user. So, they need to also focus on the people who are implementing it."
 

Pricing and Cost Advice

"I would rate the product's pricing a seven out of ten. We are using the yearly license."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"No, I do not have any advice on the price of the product."
"Pricing is quite high and it could be improved."
"CyberArk Enterprise Password Vault is a very expensive product."
"I have heard from my leaders that CyberArk is costlier in terms of licensing. The support and maintenance are also costly. We use their premium support, but for the price we pay, we do not get the value."
"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"CyberArk has been Gartner's number-one pick for the past ten years, so you can infer that their pricing is higher than everyone else. When you are the best, you will charge appropriately for it."
"The solution is available at a high price"
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
 

Questions from the Community

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How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
 

Also Known As

ARCON PAM SaaS
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Rockwell Automation
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: April 2026.
893,244 professionals have used our research since 2012.