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ARCON Privileged Access Management SaaS vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
37th
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
224
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of July 2025, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management SaaS is 0.4%, up from 0.3% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 17.1%, down from 22.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

AN
Helps to manage human, digital and machine identities
We use the solution to manage identities that include human identities, machine identities, digital identities, and API integrations.  The tool's architecture is thin and scalable. We also like the product's ease of deployment. My company is also impressed with the solution's number of connectors.…
Abdul Durrani - PeerSpot reviewer
Enables granular and secure access with just-in-time access and Zero Trust model
CyberArk provides a good amount of control over access types. However, as a future enhancement, having additional features for cross-platform integration would be beneficial. It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information. Cross-platform integration would help with that. Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses. Implementing a privileged access management solution can be challenging. It would be great if CyberArk could provide recommendations based on the compliance standards of an organization. It would help system admins ensure that all the required ports are closed and the systems are being managed properly. If any system is not being used anymore, any ports opened for that system need to be closed. Having such recommendations would be helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's architecture is thin and scalable. We also like the product's ease of deployment. My company is also impressed with the solution's number of connectors."
"CyberArk's support is excellent, providing personalized assistance through a dedicated local account manager and sales engineer."
"The best feature is vaulting. CyberArk has a separate vault, which is their proprietary vault, which provides multiple encryptions for every password object, as well as tamper-proof recording."
"The biggest feature is the security of the overall solution. It's very secure. The vaulting technology and the number of security layers involved in the vault, where privileged accounts are actually stored, is the heart of the solution."
"Technical support is very helpful whenever we have any questions."
"CyberArk Privileged Access Manager's main benefit is it provides secure access to our servers. There are features to capture the user activity, it provides video recording processing. If the users are logged in to the server, we can see what activities they are performing. It's a very nice tool for Privileged Access Management. They have plenty of useful services and the solution has fulfilled our needs."
"It supports lots of requirements in the privileged access management area."
"The solution is stable."
"The password vault and session monitoring are useful."
 

Cons

"The tool needs to improve its pricing."
"Some of the additional features that we are looking at are in the Conjur product. I am specifically discussing key management, API Keys, and things for connecting applications in the CI/CD pipelines."
"My impression of their technical support team is that it is very bad. The support team's response time is quick, however, the resolution process takes too long."
"The solution that they proposed was not straightforward because of the backend processes of CyberArk."
"Tech support staff can be more proactive."
"Sometimes the infrastructure team is hesitant to provide more resources."
"Maintaining the product is challenging. Upgrades require a lot of resources, as it impacts the entire organization. For example, upgrading components like the Privileged Session Manager (PSM) and the vault is time-consuming and difficult. In the long term, I would like to see these processes simplified, especially for on-premise installations."
"We need a bit more education for our user community because they are not using it to its capabilities."
"One area for improvement is the plug-in development challenge. Although CyberArk provides a plug-in generator utility, it does not fully meet our needs, particularly for web-based applications. The plug-in generator currently works only for Telnet and SSH connections. We cannot generate a plug-in for web-based applications."
 

Pricing and Cost Advice

"I would rate the product's pricing a seven out of ten. We are using the yearly license."
"The solution is cost-effective for the features."
"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"They have two types of licensing: purchase and subscription. You have to pay for each admin user, such as Microsoft admin, mail admin, database admin, etc."
"CyberArk Privileged Access Manager is perceived to be somewhat overpriced compared to similar market products. It is a little bit overvalued. It could come down a little bit for my liking. However, the industry-leading reputation and the quality of service justify the high price point to some extent."
"I would rate CyberArk's pricing a nine out of ten, with one being cheap and ten being expensive. It's one of the most expensive solutions in the market, but it's worth it."
"Payments have to be made on a yearly basis toward the licensing costs of the solution."
"Licensing fees are paid on a yearly basis."
"The price of this solution is expensive."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
18%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Also Known As

ARCON PAM SaaS
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Rockwell Automation
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: June 2025.
860,592 professionals have used our research since 2012.