Try our new research platform with insights from 80,000+ expert users
CyberArk Privileged Access Manager Logo

CyberArk Privileged Access Manager pros and cons

Vendor: CyberArk
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

CyberArk Privileged Access Manager enhances security by automatically rotating passwords and securing privileged accounts, reducing risks of unauthorized access.
Its integration capabilities with various technologies and platforms provide flexibility, supporting diverse IT environments.
CyberArk Privileged Access Manager streamlines compliance with industry standards such as PCI, SOX, and HIPAA, offering robust audit and reporting features.
The platform allows centralized management of credentials, eliminating hard-coded credentials and improving security and accountability.
CyberArk Privileged Access Manager enables secure, logged access to sensitive servers and applications, providing detailed session monitoring and threat analytics.

CONS

Account discovery and automation, including REST API integration, require improvements.
Technical support often experiences delays, with users finding it difficult to reach knowledgeable personnel promptly.
The initial setup and integration processes are complex and demand significant planning and resources.
Licensing is inflexible and expensive, especially for users who access it infrequently.
CyberArk Privileged Access Manager's architecture demands substantial server resources and setup, making deployment challenging.
 

CyberArk Privileged Access Manager Pros review quotes

it_user186408 - PeerSpot reviewer
Senior Manager of System Security at a tech services company with 51-200 employees
Jan 27, 2015
The most valuable feature of this product is the Central Policy Manager, as from the operation and security point of view a robot that can connect to destination machines, change passwords at fixed times, and put them in the vault, like a person, is the best that you can ask for because it combines more functionality in a single product and solves a lot of problems, from security to compliance.
it_user225765 - PeerSpot reviewer
IT Security Engineer at a tech services company with 51-200 employees
Apr 21, 2015
Our security has improved since implementing CyberArk.
it_user121395 - PeerSpot reviewer
ITSM & AntiFraud Consultant at a tech company with 51-200 employees
Aug 8, 2016
The ability to start the project, install and add the passwords in just a few days brings a big advantage for CyberArk.
Learn what your peers think about CyberArk Privileged Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
RD
Systems Admin Analyst 3 at CPS Energy
Aug 23, 2022
The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task.
it_user234336 - PeerSpot reviewer
Technical Manager, System Division at a tech services company with 501-1,000 employees
Aug 15, 2016
This product helped our customer manage their privileged accounts; it is easier for them to manage and control the privileged accounts.
it_user497118 - PeerSpot reviewer
Senior Executive Information Security at a manufacturing company with 10,001+ employees
Aug 16, 2016
On implementing the CyberArk PIM solution, we are able to achieve this goal.
it_user506925 - PeerSpot reviewer
Senior Consultant (CyberArk) at a financial services firm with 10,001+ employees
Sep 5, 2016
Technical support is excellent; one of the most knowledgeable and well-trained support staff.
it_user445038 - PeerSpot reviewer
Cyber Security Supervisor at a tech company with 1,001-5,000 employees
Sep 6, 2016
Initial setup was very easy; we started integrating systems and providing access to systems within a few days.
it_user507363 - PeerSpot reviewer
IT Security Consultant at a tech services company with 10,001+ employees
Sep 7, 2016
Compared to other products, CyberArk is extremely easy to install and configure.
it_user185532 - PeerSpot reviewer
Security Expert at SecurIT
Sep 12, 2016
CyberArk has the most extensive hardening and encryption techniques I have seen in a product, with equal intentions.
 

CyberArk Privileged Access Manager Cons review quotes

it_user186408 - PeerSpot reviewer
Senior Manager of System Security at a tech services company with 51-200 employees
Jan 27, 2015
I think that this product can be improved in all the areas.
it_user225765 - PeerSpot reviewer
IT Security Engineer at a tech services company with 51-200 employees
Apr 21, 2015
The user interface needs to be improved.
it_user121395 - PeerSpot reviewer
ITSM & AntiFraud Consultant at a tech company with 51-200 employees
Aug 8, 2016
The DNA scan should be able to scan Unix machines for privileged accounts.
Learn what your peers think about CyberArk Privileged Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
RD
Systems Admin Analyst 3 at CPS Energy
Aug 23, 2022
Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use.
it_user234336 - PeerSpot reviewer
Technical Manager, System Division at a tech services company with 501-1,000 employees
Aug 15, 2016
It needs more plugin connectors for all devices.
it_user497118 - PeerSpot reviewer
Senior Executive Information Security at a manufacturing company with 10,001+ employees
Aug 16, 2016
Integration of this tool with SAML is a problem, as there is a bug.
it_user506925 - PeerSpot reviewer
Senior Consultant (CyberArk) at a financial services firm with 10,001+ employees
Sep 5, 2016
I would say there are scalability issues. After the solution is deployed, resizing it is difficult.
it_user445038 - PeerSpot reviewer
Cyber Security Supervisor at a tech company with 1,001-5,000 employees
Sep 6, 2016
The management console has a lot of functionalities, but is a little bit complex to use.
it_user507363 - PeerSpot reviewer
IT Security Consultant at a tech services company with 10,001+ employees
Sep 7, 2016
Three-year support (unlimited case and call support) is free with license purchase but I would say sometimes it's not sufficient to resolve the issues with this model.
it_user185532 - PeerSpot reviewer
Security Expert at SecurIT
Sep 12, 2016
Within CyberArk, I would like to see more support for personal accounts.